Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

Extremely disappointing experience with HM Brown Automotive…read more I was purchasing a vehicle through another dealership that had confirmed the vehicle was available in HM Brown's inventory. HM Brown was aware that the other dealership had a buyer for the vehicle and was proceeding with the sale. The next day, when the dealership contacted HM Brown to arrange transportation, they were told that HM Brown had sold the vehicle to someone else. To be clear, this wasn't simply a situation where a vehicle happened to sell before we could buy it. HM Brown knew there was an active transaction involving the vehicle and another dealership, yet chose to sell it out from under that transaction. I understand that dealerships want to sell vehicles, but I also expect businesses to operate with integrity and honor their commitments. This experience made it very clear that I could not trust HM Brown Automotive to do so. I would not recommend this dealership, and based on this experience, I would be very hesitant to do business with them in the future.

Bottom line pricing and non-pressuring sales team was a real positive. I will be a returning…read morecustomer.

Honestly 1 star is generous with how it went for me there. First I checked into my appointment set…read morefor me at 5:50, I didn't get "helped" until 6:30. Then the salesman Marco seemed less than interested to help us, was not very knowledgeable of the car and seemed to not far during the test drive. He then talked down to me, my mom, and sisters during the application process for the loan. Wouldn't answer any questions clearly. Then he talked down to and was a misogynistic asshole to her when she asked him a simple question saying "the lady go somewhere else". The manager when we spoke is the only reason this gets 1 star. Gary was very nice and helpful. Otherwise this place is slow, Marco (coming from someone who has worked in sales and customer service before) was awful. Overall pretty poor experience.

With my son on hand, I stopped by the dealership hoping to find a RAV4, but inventory was limited…read moreto two older models, a 2019 and a 2015. If you're in the market for a truck, there is plenty to choose from with their selection of Tundras and Tacomas (definitely the guy-truck crowd!). Autonation has/had a nice selection of gold certified, 2025 4Runners and there was one TRD Premium with only 1,500 miles on it. It was an absolute dream to test drive (everything is nowadays compared to 15yr old "Brady"). Of course, the sticker shock set in once the taxes and fees were added, so I'm still debating any commitment. #ServiceStarShoutOut to Cornell, who was by far the best sales associate to approach us. He took the time to talk with us about the vehicle's features and warranty options without ever making us feel pressured. I totally appreciated his honesty when discussing add-ons, advising us that things like appearance protection (a sticker spotted on many vehicles) aren't always necessary. If you're shopping for a Toyota, I would absolutely recommend asking for Cornell.

I retract my earlier review. Brian Matsumoto turned out to be a con…read moreartist. He stated, and I have it in a text, that the BZ car I purchased came with 1-year free charging but when I tried to charge it, the charging station told me that promotion is long gone! When I confronted Brian and Toyota, they said sorry we were wrong and offered me a lousy $1000 gift card. Now I am stuck with a car that I dont want and have to pay for charging left and right. Horrible sales technique accompanied with shady business tactics!!! Avoid Brian at all costs!!!!

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

I want to give a huge shout out to Donovan Thurman. I was on my way to the dealership for an oil…read morechange when another car hit mine right near the dealership. Long story short, I drove back to the dealership looking for help covering my shattered window and vacuuming out all the broken glass. At first, no one really stepped in to help -- then Donovan came in. With exceptional leadership and kindness, Donovan immediately took action. He helped vacuum out the glass, covered the broken window, and even made sure I had a snack and ice water while dealing with everything. What could have been an overwhelming experience became manageable because of his compassion and willingness to help. This was more than just great customer service -- it was genuine human kindness during a stressful moment. Donovan exemplified professionalism, leadership, and empathy in a way that truly stood out. I genuinely can't thank him enough for going above and beyond. THANK YOU, Donovan, for being an extraordinary person and an exceptional employee. Acts of kindness like yours truly make huge a difference.

Update 6/2026 It…read moreturns out they performed an "off the books" repaint of the front bumper that was very low quality and thin clear coat. It has started to peel and yet another expensive fix that is on me. Beware

Not satisfied got a car had problems the same week before the seven day warranty ended which also…read morethey stated had a 30 day warranty none of that applied during the process of trying to get a different car

When a car dealer will not allow a potential buyer from out of state to have a sale vehicle…read moreinspected by an independent mechanic prior to purchase, I smell a rat.

My wife and I were treated with the utmost respect by Colleen Tinker and the Auto Search team. We…read morenever felt pressured and we winded up getting the car of our dreams! The whole staff was extremely friendly, and the whole time we were there, it had a family-first atmosphere. Please give them a chance to earn your business. You will not be disappointed!

"Most stress free car buying experience I have had!"…read more Both by in-laws and my brother in-law have purchased vehicles from Phil and have had fantastic experiences. My wife and I were looking for Suburban to cater to our 3 growing boys and Phil drove us to a lot where we could check some out. We didn't find some that day but Phil took it upon himself to go back to the lot later that week as their were more cars that were being shipped in. Based off the feedback he got from us he was able to select a Suburban that was absolutely perfect for our family at a very fair price. Overall Phil was fantastic and my wife couldn't be more happier ( happy wife-happy life ). I look forward to doing business with Phil again in the near future! Joey Flores

My daily driver (a 2002 Nissan Frontier with 233,438 miles) died. The engine seized and installing…read morea new/used engine is $6000 - $8000. Time for a new/used vehicle! Daunting! SUVs, Electrics, Used/New, trucks, cars .... I was overwhelmed, so a buddy suggested I contact Jon Kibble at Centennial Leasing. A few back-and-forth texts with Jon, I told him what choices I was considering, and he did the rest. Summary: Within a couple days, Jon found exactly what we wanted from Schomp Mazda. We took a test drive, and the next day signed the papers for our new Mazda SUV! PLUS, he found us a Mazda loyalty rebate (I've owned a Mazda RX-8 for 20 years)! I've owned over 20 vehicles in my 60+ years of life, and THIS was by FAR, the MOST EASY and comfortable buying experience! HIGHLY RECOMMENDED!!!!

After getting in a fender bender, I needed a car quick! I contacted Aimee at Centennial Leasing &…read moreSales. She was awesome. Asked what I was looking for, sent me a link to all their available vehicles and said if I couldn't find what I wanted she can also go to the dealers and find what I need for me. What a relief I certainly did not feel like dealing with car dealers! As it turned out, they had exactly what I needed at their show room and within three days I was driving away with my new Acura RDX. I can't recommend Aimee enough. She is knowledgeable, pleasant and flexible.

how this place has 4 starts is insane. AVOID bringing your car to service here at ALL COSTS. they…read moreare just here to rob you of your money and time. they are a group of people that put on a face of "we will help out anyway we can and are doing are best" but they're not at all. they don't care unless your gonna drop a $$$$ bill or more. Here's what we experienced: I own a 2017 Jeep Cherokee. there is currently a safety recall out for the PTU. When i got the mail letting me know i had the recall. i took it in within the next 2days to get it done. simple process. got it done within the day. gave me a sheet saying the recall was preformed and they had no recommendations for my car. it was in really really good condition! little did i know what was to come... anyways, AFTER getting my vehicle back not even 24 hours after they "preformed the recall" a dash light came on that had correlated TO THE RECALL they had "repaired" so i reach out to brody. my service advisor. he advised me i can bring it back by and do a diagnosis for damn near $300 i said no, because the light that came on was the light for the PTU recall. he then said i could swing by and they can bring the scanner out to the vehicle and get it checked out at no cost. i said id pass by, never got the chance to. day or two goes by. i'm driving to the store and the car completely stops accelerating. engine still had power but no forward movement. i have my fiance look at it since he is a mechanic. turns out it was THE RECALL. so we have it towed to autonation since they were the last one to touch my car. (note: my car has been running PERFECTLY FINE before they got ahold of it) we call them the next day letting them know what happened and they said they would look into it and every time we asked (which is basically everyday) they said they still hadn't gotten anything. couple weeks later they claim they have chrysler involved in this. (i call bs) they supposedly say everyone is involved to help us out. GIVING FALSE HOPE like i bet they do to EVERY single one of their customers. FINALLY after a MONTH. A MONTH, of it sitting in their shop, not having my car. they come back and say. "Chrysler cannot cover this since it it out of warranty." WRONG. i tell them i have that extended warranty by the manufacturer and they still stand on it being out of the warranty even though ITS IN WRITING that my car has a 8yr/125k warranty on the ptu, my car has 117k miles... idiots. finally were fed up. the only helpful thing they did this entire month was let me have a loaner.. Henry the service manager is a total c***su****. so ignorant and so RUDE. to end this headache, we had them put it back together and we towed it to Castle Rock Jeep. they got us an answer, a loaner car and a BRAND NEW PTU, covered PAID FOR BY JEEP, within 1 1/2 week. it took Autonation almost a month and a half to tell me some bs. DO NOT SERVICE HERE. if you're gonna take your car ANYWHERE, make the drive to CASTLE ROCK JEEP. They actually care, and don't see u as a bag of money like autonation does. AUTONATION IS A GREEDY GROUP OF A HOLES.

Like most of us, I really dislike car dealerships. I anticipated not liking this one either but was…read moredelightfully surprised. I went in to trade in a Brazil and buy a new jeep. I actually got the price i wanted for the Jeep, and a great price for my trade. I blew through the finance office without the "upgrade" sales pitch and was out of there in breeze. Maybe it was a "Freaky Friday" kind of evening but everything went super smooth. I will be checking out this dealership again the next time I'm in the market for a new vehicle.