I recently purchased a Toyota RAV4, and Cam made the entire buying experience smooth and…read morestress-free. He was very helpful throughout the process and took the time to answer all of my questions. Cam also prepared all of the paperwork ahead of time, which made everything quick and efficient when it came time to finalize the sale. I really appreciate his professionalism and would gladly recommend him to anyone looking to buy a vehicle.

We did not purchase from Ira Toyota but we did sell two of our cars to them in a two week span. We…read moredealt directly with Doc Roberts, (their used inventory buyer), and he was top-notch in all our dealings: professional, efficient, very down-to-earth and so friendly. I can't sing his praises enough! Given my experience, I'd have no hesitation returning to the dealership and working with him.

Team nissan is the most up front, no games dealership I have ever been to. They disclose all…read morerelevant information in their online pricing, leaving no hidden surprises at the end. The sales associate , Peter, is a wonderful person, highly knowledgeable and extremely personable. Ralph, the manager is extremely diligent in making sure you get the best deal possible, and he is also extremely personable. Overall this dealership deserves the highest rating, it's a shame chat bots and fake reviews show up to give them any less than amazing ratings. I am in my third Nissan, and I would never go to another dealership.

terrible business! I had a guaranteed offer from Kelly Blue Book to sell my used car and Team…read moreNissan was one of the authorized buyers. KBB guaranteed offer was $20,050 and the sales manager offered me $18,xxx telling me that was the KBB value and became arrogant when I questioned him, told me take it or leave it, it's your car. Didn't even care that I had a guaranteed offer from KBB. This is the 2nd time I've been to the dealership and experience is the same, no respect for the customer! I ended up selling my car to Manchester Toyota for more than KBB offer, the experience there was great.

Bought a 2017 Subaru WRX for my sons first car back in March of 2026. Sold it with nearly bald…read moretires and refused to replace them. Now not even 3 mknths later his AC compressor has failed on the first time ever being used (it was 90° out the day it happened). Called the dealership back and explained the situation and said they wont commit to anything and I should call service to habe them repair since its past 30 days. This is my first time dealing with them as a dealer and I must say Im appauled that they dont stand behind their vehicles. They insisted when I bought this the car was in mint shape and would need nothing since they shpposedly went through it top to bottom. Buyer beware, these vehicles are not as they seem and their reputation does not match the service. I will never buy here again. Ill stick to Foss Motors who DOES stand behind their cars and would cover this if it were bougjt from them. In fact, since I have other cars with Foss they are giving me a 50% discount on parts and labor as a courtesy! Stay away from Ira Subaru of Manchester

I called and asked if they had a car on their lot so I could come and test drive it later that day…read more The sales person, Crystal, said it was available to come see and we set up an appointment. I drove up two hours to the location. A salesman walks out, and offers to help us out - but is confused, as the car is in the sold section. It turned out that Crystal had left, and there was no record of an appointment made for us. After more confusion and waiting, the manager had to come out and apologize because the car was sold. He said that Crystal did not check to see if the car was available. This was very frustrating as we wasted 4 hours of our time that day driving to see this car, and the sales person did not do a simple check, just blindly assured us. I do not know why she did not write us in, or why she left either, as she said she would be right at her desk to see us. I would never do business with this dealership because they wasted so much of our time due to a salesperson's incompetence. Ultimately the manager was apologetic and I know it is not his fault. I could not believe the wasted time due to Crystal; it was not a good experience. I will also say that it is sleazy that that car continues to be listed as available on their website and third party listings. I can only assume they do this to bring people in and then try and sell them something else. Inventory should be immediately taken down as it is sold, especially for this car as they made such a big mistake - but it is still listed.

GREAT Service Department. Excellent service advisors & mechanics…read more They keep you well informed on the progress of the vehicle with Text messages and calls. Easy check in and courteous staff. Highly recommended for your Jeep

We had a very disappointing experience with the service department at Bonneville and Son…read more After our Jeep was serviced, we discovered that the windshield had a large crack that was not there when we dropped it off. We brought the issue to our service advisor, Tony, and the Service Manager, Bill. They reviewed the dealership's own check-in photos and confirmed that there was no crack in the windshield when our vehicle was received. Despite acknowledging that the windshield was intact at check-in, they refused to take responsibility for the damage because we didn't notice and report it before leaving the dealership. As customers, we don't think that's a fair way to handle the situation. If the dealership's own records show the windshield wasn't cracked when they accepted the vehicle, we believe they should stand behind their work and make things right. We tried to resolve the issue directly with the dealership before leaving this review, but they declined to help. We hope management reconsiders how situations like this are handled in the future, because customer service isn't just about repairing vehicles it's also about taking responsibility when something goes wrong.

I bought a work van here last year. Despite the sales guy being almost an hour late for our…read moreappointment and making me late to work, this has been the best car buying experience I have ever had. The owner Jim personally called me to apologize for the sales guy being late. I did the buy here pay here option. They charged me no interest at all and the finance guy Ron has been awesome to deal with. Kind, personable and professional even when I have had to be late with my payments. I will certainly visit again when I need my next car!

From the owner: Used Car Sales, Used Truck Sales, Used Cars, Auto Repair, Tires, Brakes, Tune Ups, Complete…read moreautomotive sales and service.

Bought a 2018 Hyundai Santa Fe from Second Street Auto with in 1000 to1100 miles car burnt through…read more4qrts of oil rings and pistons were shot. Brought to another dealer to have consumption test done needs a new motor. Dealership has done nothing to make it right. Even the extended warranty I purchased won't cover motor because it didn't kick in 90 days from purchase date because they assumed the car was sold with 90 day warranty. Bruce the owner is very rude and a scam artist.. Don't buy a car from here.

Eff this place. I had an immediate repair that cost $850 that should've been under warranty as they…read morejust stopped responding. Said they would send a check for $200 but didn't ever do that. Guy is a bum. Good luck selling cabinets at your car shop. Fake as fake can be.

Final Update: I finally have a resolution, though it's not the one I hoped for. It turns out there…read morewas some initial miscommunication: under the specific terms of my contract, I am not eligible for a refund, even in the event of a total loss. While it's a bummer, I recognize that the dealership doesn't dictate those specific contract terms. In hindsight, this ordeal could have been avoided if I had been provided with or been more insistent on getting a physical copy of the contract during the initial purchase with Brian. Communication remained a hurdle until the end--I was told a form had been emailed to me days ago, yet it never appeared in my inbox or spam. It is worth noting that the dealership's responsiveness increased significantly after I posted an unfavorable review. I'm glad to have closure, but the process was more difficult than it needed to be. Perhaps setting an out of office message would be helpful so customers don't feel ignored.

Thank you, Kathy Rand, Pre-Owned Client Advisor! You listened to our story, sympathized with our…read moresituation, and then sprung into action to help us figure out our needs! You're amazing!