Services - Uni Nails
Manicure
Manicure and pedicure
Nail fill-in
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Recommended Reviews - Uni Nails
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Reviews With Photos
As always, I walked in without appointment and even tho they were busy I was able to be seen within just a few minutes. Helen and Nikki worked with me to choose a special design that I adore. Attention to detail is always exquisite and everyone is always kind, patient, and helpful.
Toni - was helping do my nails, he did my fill and I asked for a gradient style- he only used two colors and did my nails 50/50 . Then he had another client come in and when I asked him to reshape them he said "no sorry I have another client" then gave me the receipt and did not fix it. I had to ask another associate to help fix it - she was really nice and helped fix it but had to re-do three of the nails he did and the color is still completely 50/50. Not the service or etiquette I deserved. He didn't cut my nails, cut cuticles, or use any oil at all just changed it half-assed and told me next customer.
Not my usual place, came with a friend. Let the artist know my nails are thin severeral times when i first sat down, when she removed the dip polish she used the drill and made my nails so much thinner, like paper thin! I kept asking her not to and saying the drill was getting hot, she left my nails filed so uneven and on an angle... polish over the cuticles... this was the worst decision I made to come here instead of my usually salon in Mesa...
I wasn't originally going to write a bad review, however, this has to be one of the most disrespectful experiences I have had in customer service. I few days ago, three of my friends and I decided to go get our nails done at this location. I am not going to speak for them because all of their nails looked great, but personally, I was unhappy with the results. Going into this appointment, my nails were in fine condition. Sure, my cuticles were a bit dry, but overall I barely had any hang nails or cuts along my nails. I didn't ask for anything fancy, just a regular gel manicure. Immediately after she finished the manicure, there was an abundance of dead skin around my nails (which my friend encouraged me to go ask her to fix before leaving the salon) as well as cuts all around my cuticles. The shaping wasn't exactly great either, but my nails were short going into this appointment so I didn't want to judge too harshly. Even though I was unhappy with the results, I left a tip and left without saying anything about it. For the next couple days, I could not get my cuticles to stop bleeding. I went shopping with the same girls the next day, and the act of simply putting my shoes back on after trying on the clothes made them start gushing blood. I still wasn't going to do anything about it but my mom told me I should go try to get a refund since it was a complete waste of my money. So I went back with one of the girls I went with initially, as her nail chipped and she wanted to get fixed. I walked in and explained to the receptionist what happened and requested a refund. She looked at my nails and you could tell by her facial expression that she also thought they looked bad. She told me to go to the waiting room while she got her manager. A couple minutes later the manager came and looked at my nails. For the five minutes we spoke, she tried gaslighting me into saying that it was my fault that my nails looked bad since I have "bad cuticles." Granted-I have been to multiple nail salons where my nails were in 10x worse shape as they are now (again, they weren't even bad) and the nail tech did a great job cleaning them up as much as possible. She requested to see photos of them right after I got them done, which I luckily had on my phone with time stamps, and she still said that it was my fault. She then requested to see before photos of my nails-why on earth would I have before photos of my nails. After being extremely patient with her, I exclaimed that I wasn't looking for any trouble and that all I wanted was recompensation; not a big deal. She then asked if I wanted a full refund including my tip (which was 6 dollars by the way). Since she offered, I said yes. She finally gave in and went over to fix my friends nail. Turns out that while she worked on my friends nail, she was sh*t talking me the entire time to my friend. My friend said that she was saying things like "your friend is extremely unkind" and "your friend doesn't care about the lively hood of my nail tech." She also was trying to get my friend on her side by explaining to her why it was my fault my nails were in bad condition after the manicure, implying that I inflicted damage on my own nails. Obviously I found out about this after the fact. When my friend and I were checking out at the reception desk, I kid you not she said that I was mean/unkind at least 3 times. She told me that customer service is a hard business and that I wouldn't understand, undermining my intelligence because I look young (I am a freshman in college who has been working in retail since my sophomore year of high school, so I would never go out of my way to upset anyone working in customer service, as I understand it is a difficult job). Long story short, I left feeling guilty, as she had made me feel small and ungrateful-far from the case. And as much as I hate to say it, at the end of the day, the customer is always right. While I am sure many have good experiences, Uni Nails will not be getting my service ever again.
I came in for an appointment & was told the wait time was 15 minutes. After 15 minutes I was seated for my pedicure and I waited 38 minutes before someone actually came to help me. The massage was great, I don't want to leave that part out. When cutting the cuticle around my toe the gentleman cut me so badly that around my big toe was throbbing in pain and he applied alcohol. The gel on my toes that he injured look horrible. When I pointed out the gel to the tech he said "i can fix it but it's going to hurt you". Then he cut one of my other toenails down so far that my toe was bleeding & I still can't put on a close toed shoe. I can barely step on my foot without striking pain!
I liked that this was close to campus, but that's about the only thing I liked. First time I went I had an appointment but was ignored over walk ins. My acrylics did not have a uniform shape and I had to file and fix that myself at home. I gave them another shot today and that was a bad mistake. I got a gel manicure and asked for a simple cross design on my ring finger, which she said she could do easily (I even showed her a picture). The first problem was that she did not do enough coats and my nail tips where the change color were visible through the polish. The second problem was that the crosses looked like they were drawn by kindergarteners with sharpie on my nails. The third issue was that I was charged $45 and sent on my way without any chance to say that they were good or anything. It was not even busy but the staff rushes you every time. Overall, I would not recommend coming here. $45 and an hour down the drain for me to have to find another salon to fix these for me.
2 months ago
2 months ago
I was referred from a friend to come see Katrina to get my engagement nails done! The best full set I've ever had, I got so many compliments. It's very clean and cute inside too! Definitely will continue to come to UNI whenever I need nails read more
1 year ago
As always, I walked in without appointment and even tho they were busy I was able to be seen within just a few minutes. Helen and Nikki worked with me to choose a special design that I adore. Attention to detail is always exquisite and everyone is always kind, patient, and helpful. read more
5 months ago
1 year ago
I went with my mom and we both got full set French tips. The lady I went to did a great job. But the lady my mom had cut her twice and her nails were uneven and the polish was not clean. It was expensive $70 a set. read more
1 year ago
Business owner information
Katrina C.
Hi Sunny,…
2 years ago
Toni - was helping do my nails, he did my fill and I asked for a gradient style- he only used two colors and did my nails 50/50 . Then he had another client come in and when I asked him to reshape them he said "no sorry I have another client" then gave me the receipt and did not fix it. I had to ask another associate to help fix it - she was really nice and helped fix it but had to re-do three of the nails he did and the color is still completely 50/50. Not the service or etiquette I deserved. He didn't cut my nails, cut cuticles, or use any oil at all just changed it half-assed and told me next customer. read more
4 years ago
Not my usual place, came with a friend. Let the artist know my nails are thin severeral times when i first sat down, when she removed the dip polish she used the drill and made my nails so much thinner, like paper thin! I kept asking her not to and saying the drill was getting hot, she left my nails filed so uneven and on an angle... polish over the cuticles... this was the worst decision I made to come here instead of my usually salon in Mesa... read more
3 years ago
I wasn't originally going to write a bad review, however, this has to be one of the most disrespectful experiences I have had in customer service. I few days ago, three of my friends and I decided to go get our nails done at this location. I am not going to speak for them because all of their nails looked great, but personally, I was unhappy with the results. Going into this appointment, my nails were in fine condition. Sure, my cuticles were a bit dry, but overall I barely had any hang nails or cuts along my nails. I didn't ask for anything fancy, just a regular gel manicure. Immediately after she finished the manicure, there was an abundance of dead skin around my nails (which my friend encouraged me to go ask her to fix before leaving the salon) as well as cuts all around my cuticles. The shaping wasn't exactly great either, but my nails were short going into this appointment so I didn't want to judge too harshly. Even though I was unhappy with the results, I left a tip and left without saying anything about it. For the next couple days, I could not get my cuticles to stop bleeding. I went shopping with the same girls the next day, and the act of simply putting my shoes back on after trying on the clothes made them start gushing blood. I still wasn't going to do anything about it but my mom told me I should go try to get a refund since it was a complete waste of my money. So I went back with one of the girls I went with initially, as her nail chipped and she wanted to get fixed. I walked in and explained to the receptionist what happened and requested a refund. She looked at my nails and you could tell by her facial expression that she also thought they looked bad. She told me to go to the waiting room while she got her manager. A couple minutes later the manager came and looked at my nails. For the five minutes we spoke, she tried gaslighting me into saying that it was my fault that my nails looked bad since I have "bad cuticles." Granted-I have been to multiple nail salons where my nails were in 10x worse shape as they are now (again, they weren't even bad) and the nail tech did a great job cleaning them up as much as possible. She requested to see photos of them right after I got them done, which I luckily had on my phone with time stamps, and she still said that it was my fault. She then requested to see before photos of my nails-why on earth would I have before photos of my nails. After being extremely patient with her, I exclaimed that I wasn't looking for any trouble and that all I wanted was recompensation; not a big deal. She then asked if I wanted a full refund including my tip (which was 6 dollars by the way). Since she offered, I said yes. She finally gave in and went over to fix my friends nail. Turns out that while she worked on my friends nail, she was sh*t talking me the entire time to my friend. My friend said that she was saying things like "your friend is extremely unkind" and "your friend doesn't care about the lively hood of my nail tech." She also was trying to get my friend on her side by explaining to her why it was my fault my nails were in bad condition after the manicure, implying that I inflicted damage on my own nails. Obviously I found out about this after the fact. When my friend and I were checking out at the reception desk, I kid you not she said that I was mean/unkind at least 3 times. She told me that customer service is a hard business and that I wouldn't understand, undermining my intelligence because I look young (I am a freshman in college who has been working in retail since my sophomore year of high school, so I would never go out of my way to upset anyone working in customer service, as I understand it is a difficult job). Long story short, I left feeling guilty, as she had made me feel small and ungrateful-far from the case. And as much as I hate to say it, at the end of the day, the customer is always right. While I am sure many have good experiences, Uni Nails will not be getting my service ever again. read more
1 year ago
2 years ago
2 years ago
5 years ago
I came in for an appointment & was told the wait time was 15 minutes. After 15 minutes I was seated for my pedicure and I waited 38 minutes before someone actually came to help me. The massage was great, I don't want to leave that part out. When cutting the cuticle around my toe the gentleman cut me so badly that around my big toe was throbbing in pain and he applied alcohol. The gel on my toes that he injured look horrible. When I pointed out the gel to the tech he said "i can fix it but it's going to hurt you". Then he cut one of my other toenails down so far that my toe was bleeding & I still can't put on a close toed shoe. I can barely step on my foot without striking pain! read more
2 years ago
5 years ago
Update on my review: I left the review like a month ago, and my nails are still in really bad condition. They won't grow back bc it was so damaged. I can not get my nails done for at least three months. Thanks to Uni nails! read more
2 years ago
I liked that this was close to campus, but that's about the only thing I liked. First time I went I had an appointment but was ignored over walk ins. My acrylics did not have a uniform shape and I had to file and fix that myself at home. I gave them another shot today and that was a bad mistake. I got a gel manicure and asked for a simple cross design on my ring finger, which she said she could do easily (I even showed her a picture). The first problem was that she did not do enough coats and my nail tips where the change color were visible through the polish. The second problem was that the crosses looked like they were drawn by kindergarteners with sharpie on my nails. The third issue was that I was charged $45 and sent on my way without any chance to say that they were good or anything. It was not even busy but the staff rushes you every time. Overall, I would not recommend coming here. $45 and an hour down the drain for me to have to find another salon to fix these for me. read more
2 years ago
4 years ago
I walked into this business last year around Christmas time. I had been contemplating getting acrylics because I have never had them before... as a walk in I was sat at Jeanie's (think I may have spelled that wrong) table. This woman has transformed my opinion on nails all together! She has given me nothing but quality service and is on point and copies ideas to a T! Sad thing is she's stuck with me lol I've been in AZ 9 yrs and just now found a wonderful Nail Tech! Uni is lucky to have her. read more
2 years ago
3 years ago
9 years ago
2 years ago
6 years ago
DO NOT COME TO THIS NAIL SALON!!! I recently moved to Tempe very close to this salon and it looked very nice and trendy so I decided to try it out. I made an appointment and ended up waiting 30 minutes after my scheduled appointment to be serviced. As my nail tech was shaping my nails she cut my skin twice on two different fingers. I let it go because I understand things happen but then when my nails were finished they were extremely uneven and had gel paint on the underneath part of the acrylic. I then got a basic gel pedicure. The paint was done well but I was very unsatisfied when my calluses were not completed to any persons liking let alone my own... dirt left on the bottoms of my feet! I can do it myself but I don't pay $35 for me to have to fix it myself because of plain laziness. I hate to say it but I will be insecure to even go out in public with this disappointing service received by uni nails. Hopefully no body asks me how much I paid because I'm embarrassed to say based off the bad set of nails I got. read more
5 years ago
I have been coming to Uni Nails since I started college in 2016. I've since moved 25 mins away, but I will always travel for this place! The salon is beautifully decorated and a great place to relax. They do dip manicures and have a huge selection of colors for gel, dip and SNS. They accept walk ins, but I recommend making an appointment so you don't have to wait. I love this place and the nail techs are great! read more
6 years ago
I absolutely love this place!!! Very very friendly staff, my nails came out absolutely amazing, they have a good variety of colors and nice color options. Prices are a plus, very good prices! Highly recommend Katrina, she's a great nail tech and very friendly! read more
8 years ago
I have been coming here for over a year now but this will be my last visit. I came in with my toes painted and no problems wanting a simple pedicure and my eyebrows done. I left with a bloody toe and in pain. I was getting a pedicure when she cut me. She explained it was a small cut. This small cut would end up bleeding for a long time and require me to change bandaids, twice before I even got to leave (my friend got a pedicure). After talking in her native tongue to severally other works she explained to me that it was MY FAULT that she cut me and then she decided to apologize. She then was laughing around with another technician while still trying to get my toe to stop bleeding. Not paying much attention to me as an individual. Eventually, she put a bandaid on (with help from the boss of the location) and was going to move onto the next toe. At this point I said I did not want a pedicure anymore. She began to talk to all the workers again and laugh. (My friends nail tech watched the entire thing and possibly told her what to do but never stepped in when she couldn't figure it out) I then sit for a few minutes with no word from anyone while my friend finishes up. Meanwhile, my tech has already moved on, cleaned up and began working on someone else. Then the boss (she normally does my eyebrows) asked if i wanted my eyebrows done. I said no. (I prefer to walk out with at least two eyebrows on my head). She said she would give me a gift card for another pedicure as the other nail technician giggled. I will not be back and recommend you find a different location where the technicians at least are polite! read more
4 years ago
Don't go here for your eyebrows. She burned the hell out of my eyelids. Then proceeded to try and put aloe Vera without asking first-- I'm allergic to it. read more
Business owner information
Katrina C.
Hi Raneem. I’m so sorry you had this experience at our salon. We have…
4 years ago
4 years ago
6 years ago
I LOVE this place! I've been coming here for over 13 years. Their nail technicians are the best, super attentive to detail and friendly. They just expanded and the newly renovated salon is so beautiful, bright and clean. I can't say enough good things about Uni Salon. If I could give it 10 stars, I would! read more
4 years ago
The staff was super nice, the wait time was a tad excessive but I didn't mind. I enjoyed the service and my nails and toes look great for the most part, however, I was blown away when the total was 120. And all that money and they hardly touched my cuticles. read more
Business owner information
Katrina C.
Hi there! I’m so sorry you weren’t satisfied with your service. The…
5 years ago
5 years ago
5 years ago
5 years ago
Every experience I've had at Uni nails has been great! All the techs are very good at making sure to match shape, color and designs! Very clean and modern inside and quick wait time considering how busy they are! They have lots of color options for regular polish, gel and dip even design accents! Would definitely recommend (: read more
5 years ago
7 years ago
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More info about Uni Nails
920 E University Dr
Ste 104
Tempe, AZ 85281
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(480) 967-9920
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