Had a flawless experience here from start to finish…read more AJ was awesome helping me out with the bike itself. Super cool guy, incredibly knowledgeable, and zero pressure at all. When it came to the paperwork, Kiki completely crushed it! Her communication was amazing; she constantly checked in on me every step of the way via text or call just to keep me in the loop and make sure everything was moving smoothly. Whenever there was an issue, she immediately handled it for me. Incredible customer service all around and they honestly went way above and beyond. If you're coming here, definitely ask for AJ and Kiki!

They were super helpful with my recent purchase of a ZX-14R…read more Big thank you to Carissa for all the help

I had an outstanding experience with the service parts and departments at Southern California…read moreMotorcycles. I was trying to figure out what was wrong with my Ducati, and the staff took the time to listen, ask the right questions, and help identify the problem. They didn't just point me in a direction--they explained the issue clearly and provided a practical solution. It's great to have a service team that is knowledgeable, patient, and genuinely interested in helping, even before any work is done. Their professionalism and customer service always makes the entire experience stress-free.

I stopped by Southern California Motorcycles a few days ago because I've been looking into Ducatis…read moreand wanted to see them in person before making any decisions. ED was the one who helped me out, and from the start I never felt like he was trying to sell me on anything. He answered all of my questions, explained the differences between the Ducati models, and gave me honest information without making me feel rushed. What stood out the most was how easy the conversation was. It felt more like talking to another rider than someone trying to make a sale. I came in with a lot of questions and left with a much better idea of which Ducati fits what I'm looking for. I didn't buy a bike that day , but when I'm ready, ED will definitely be the first person I reach out to. If you're thinking about getting a Ducati, I'd recommend stopping by and talking with him.

They are VERY good at communication both by text and in person. Went to have a rear stunt seat…read morecustom made and Ruben took the steps to make sure the measurements and design were precisely how I wanted. Turnaround time was within a week and it came out absolutely PERFECT!! In the same pickup trip, I ordered a helmet which they didn't have physically in store. Not only did I get an unexpectedly great deal but it showed up on my doorstep 2 days later!! I live a fair putt from these guys but it's worth it for this kind of service and quality product. Highly recommend.

Came looking for tires and left with brand new tires! Thought I was going to leave with empty…read morepockets but I paid $350 for front and rear, Dunlop's... Steal. Dealers charge almost $300 for a single tire. Anyways, their crew was awesome, There's a sick rest area inside so you can chill in the AC, water and coffee, and great merch inside. I was a walk-in and it barely took an hour. Highly recommend!!

Purchased a brand new white 2025 Ninja 500 ABS today and saved $1,300 thanks to OC Honda Kawasaki!…read moreI got tired of sifting through all the clapped out or overpriced Ninja 400s/500s on FB Marketplace and OfferUp. Didn't want to settle for a color I didn't want and would ultimately end up changing anyway which would cost me more money. Anyway, why the 1 star review? I walked in this morning and spoke to Dwayne, one of the salespeople (or manager?). Extremely dismissive, short, rude, and clearly very uninterested in engaging with a serious buyer. Seems like attitude is an issue here based on previous reviews. All good though! He told me to basically kick rocks and go back to Bert's so I did exactly that! Not even an hour later after speaking with Dwayne I purchased my Ninja 500 at a steal of a deal over at Bert's. Bro's KPIs and metrics must be SOLID this month to let a sale walk out at the last day of the month. This was my second time at Bert's and both experiences were awesome. Lots of toys to look at, awesome pricing, and more importantly, excellent and friendly service the moment you walk in. This would've been my go-to place if I ever needed service or parts, but I'd rather ride/drive elsewhere than put up with the bullshit here. Oh, and if you hate your job bro, try doing something else. Don't get mad that you have to do your job when customers walk in. You're literally in sales/retail.

Quick Update 6/11/25 - have had EXCELLENT post-sale service from both Philip and Dwayne here at OC…read moreHonda Kawasaki -- they've been nothing short of amazing to the folks who have spent their hard-earned money with their dealership! Thank you! Original review: I'd been shopping for a new bike for a few months and just going through my options, dealing with all the dealers in SoCal, online, private party, etc. and recently visited OC Honda & Kawasaki and met with Dwayne. Dwayne is a very chill, calm and friendly (read as "relaxed") guy, and let me look around the showroom and ask him questions as needed. There was no weird stigma or "club" here, where you feel comfortable and are greeted as soon as you come in, and get to check out bikes as well as ask them to pull some out for you to sit on if you're curious about seating position, controls, etc. I left with no pressure, and checked out some other local competitors and then continued to research and figure out what I wanted over the course of another month. During this time, I called Dwayne and asked him questions and he was always helpful and friendly, walked me through his experiences as a seasoned rider on both street & dirt, and was never pushy -- I never felt rushed as I continued to check out all my options. Finally the time came to pick out a bike, and I called and Dwayne put me in touch with Philip, who was also just as kind and a very cool, patient, and helpful person -- one that you can tell really cared about the customer experience. Philip also got me a price out-the-door on a new bike by phone, and I was there later that day to check out the bike they'd priced out for me, currently held in their storage. These guys aren't on commission so you feel free to work with them on your timing, pricing, as well as delivering payment -- they took great care of me. Communication was top-notch from the team; even if Philip was out or off, Dwayne is able to man the texts coming in, and vice-versa, so I always felt confident in my decision and their service. The fact that they're just around the corner from me is the cherry on top. When I went to pick up my bike, I was treated with respect and kindness -- Dwayne took his time to walk me through all the new features (coming from an all-analog older bike), and set my rider modes up as well as guided me through quick-shift options and service. I was kept updated by Philip and the team here from day-one, and the shop is really nice with a ton of new bikes on the floor, some great sales, as well as a ton of helmets and gear - many gear options priced to go as new inventory comes in for the different seasons across all manufacturers. Had a great experience at Orange County Honda & Kawasaki; I got no-nonsense out-the-door pricing, easy and chill service, and a great attitude from the team, what more could you ask for? I'll be back for an Africa Twin when the time comes, thanks guys!

Josh Danielson was very helpful from start to finish. I needed a tune up on my Pedigo electric…read morebike. Josh worked quickly and fixed what needed to be fixed and made some much needed suggestions. I trusted him from day one. I highly recommend. Reasonably priced, good service location!

The service sucks!!! All the employees seem to be confused when asked questions. They don't know…read morewhere parts are located. They took a while to locate the part, didn't end up having what I was told was in stock. Lady at the cashier seemed lost as well. This was in the morning not many customers. Hate to see what the service is like on a busy day.

This review is related to the service department at Burt's. I purchased a second hand Husqvarna…read moreFC450 (private seller) that required some detailed factory resetting to change ownership of the electronics package so that the app would work on my phone. I thought this would be an easy process, and other KTM dealers in the area told me as much, but this ended up being a massive headache. Getting this solved required interacting with KTM HQ multiple times to sort things out. Allen at Burt's was super helpful in all of this! He figured out what to do entirely remotely (didn't even bring the bike in) and got the account/ownership sorted out with Husqvarna HQ. This was a massive help for a customer that didn't even buy the bike at Burt's. I'll be going to them for any future service needs for sure!

honestly honestly hands down best experience I had servicing my switch at authorized dealer . I've…read morehopped around to so many authorized dealers in SoCal ridiculously expensive and they ruined my motor stick with bert's 100000%! ( they don't charge you a storage fee if you're a couple days late on pick up also) and their rates are way lower than those other guys, and they clearly know what they're doing.....Robbie is the Man ! Robbie went above and beyond to make sure everything was perfect on my boat. He even got some extra stuff exchanged by the warranty without even me asking ....things is brand new now . I can't wait to take it out for the season. Thank you so much guys.!!!

My friend recommended this shop and it was right around the corner from my place…read more They came to pick up my dead bike and brought it back to life Attention to detail and customer service is prompt. Pricing is fair. Please support local shops and small businesses.

Wow! Amazing work, friendly staff and all you can ask for in a shop to take care of your beloved…read morebike! I've been brining my Honda 83 C70, for tune ups, brake replacement and I am always pleased with the work that they've done. Thanks Moto Pops!