Great team members and great service. Always pleasant to everyone that comes in. Smiling faces.read more

Professional, kind, understanding. My other bank failed me 3 times when my acct was hacked. The…read morefirst rep did not 'mark' the fraudulent charges, so the second one did, but the 2nd one did not put a rush on my new card, as she said she did. I STILL do not have my new card, after 21 days!!! I am a recently widowed, disabled senior, and could not drive to the 'other' bank, so I had to cash some personal checks at this bank. I wish I could move all the cash I have to this branch, but that would involve so much work in transferring all my creditors.

Wonderful Friendly Associates and Informational. Thanks for hiring high quality care for our…read morecommunity! it matters.

The Cottage Grove branch. The tellers are very nice. The investment specialist I talked to wasn't…read more She told me I didn't know anything about banking. Probably true although I've been banking since before she was born. Very rude and smug. I'll be moving my investments elsewhere when they release my funds. It's been almost 2 weeks already and was told 24 to 48 hours. WOW, scary that they can get away with this behavior.

They force you to use Deluxe Checks, which is a complete ripoff, then Deluxe overcharged me, I…read moretried to dispute it and they said sorry, we can't help. How infuriating.

Pretty nice folks, bank is solid, nos issues whatsoever, ever. Highly recommended, for efficient,…read morekind, small town banking.

Used their walk-up ATM to withdrawl a big some of money and their atm malfunctioned and tried to…read morespit out my money but didn't. The guy at the front desk was not very helpful. Called corporate office in Eugene was the same experience unhelpful runaround just wasted my time and money. Having to dispute through my bank. Be careful if you don't go through occu they won't be able to help you with external bank card.

From the owner: Hi. We're OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and…read moreWashington. That means, as a member, you are OCCU too. And together, we're a force for good. We follow the credit union philosophy of people helping people. Unlike a traditional bank, we're not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve. That results in: * Fewer and reduced fees. * Increased savings rates. * Lower loan rates. * Exceptional member service. * Earmarked community funds. * Charitable giving. Your individual financial successes play a role in all this too. Our goal is to help people thrive -- both our members and everyone in the communities we serve.

Started new with this bank July of 2018. People could not have been nicer, especially Jaime Q &…read morethe other Jamie,easy to work with remembered who we were when we came in to start a second account. We needed to provide a bit more info due to a business account & Jamie Q had all ready to go when we came back the next day. Just cant say enough nice about this bank & the friendly people there.

My family and I were preparing to relocate, so upon the recommendation of a friend I signed up for…read morean account at Rogue Credit Union. I've always preferred credit unions over banks, as they tend to take better care of them members. I completed the process online, and shortly after signing up I got a call from the Brett Moyer the Assistant Branch Manager welcoming us to Rogue CU and he asked if we needed any assistance relocating to the area. I was very shocked because my prior bank/credit union had never reached out to me like this before. I took advantage of this unforeseen situation by asking him various questions about the area and Brett was more than helpful offering a lot of insight and advice. Fast forward a few months and I walked into the Roseburg branch for the first time. I was talking to a woman at the counter when I was contacted by Brett Moyer. He welcomed me to their branch and asked me how the move went. Needless to say I was shocked. I had a hard time believing that remembered me or the conversation we had a few months prior, but he absolutely did. I just wasn't accustom to such I high level of personal service where you're not treated like just another customer/ number. I asked Brett various questions related to IRA accounts, and CD's and various other services I was in the market for since they make my transition into Rogue CU so seamless. Needless to say I am very happy with my choice to join Rogue, and I would recommend them to anyone; all day long, and twice on Sunday's.

First off I rarely write reviews but feel compelled to acknowledge the great work done by Brett and…read moreMiranda at the W. Roseburg branch. We ended up getting our mortgage with them; they made the whole process easy and seamless. Highly recommend this CU!

I've always had such a good and welcoming experience with OCCU in general. I came to OR with non…read moreexistent credit and poor as a church mouse and they treated me immediately with respect and helped me get all my finances set up so I could have the best possible future credit. Six years later and it's still going great. The new location in Junction City is clean, convenient, has great parking, and it's full of cheery friendly people who do what they do efficiently and with great people skills. You can't ask for much more than that in a credit union experience. I highly recommend.

From the owner: Hi. We're OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and…read moreWashington. That means, as a member, you are OCCU too. And together, we're a force for good. We follow the credit union philosophy of people helping people. Unlike a traditional bank, we're not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve. That results in: * Fewer and reduced fees. * Increased savings rates. * Lower loan rates. * Exceptional member service. * Earmarked community funds. * Charitable giving. Your individual financial successes play a role in all this too. Our goal is to help people thrive -- both our members and everyone in the communities we serve.

Both my car financing things went great and I KNOW that they will be able to help me with my…read morepersonal loan !

Ask 6 different employees the same question and get 6 different answers. They constantly are…read morechanging their products and services.

Outstanding "local" bank. Was a little concerned when Siuslaw Bank was taken over by Banner (these…read moremergers are often not good for existing customers), but 2 years out and no problems... Bonnie at the Veneta branch is a gem... a wealth of knowlwdge and experience, and always helpful. Banner offered a line of credit at terms that no other bank or credit union in greater Eugene area could come close to matching... ourstanding

From the owner: Since 1890, Banner Bank remains committed to being the best provider of financial services in the…read moreWest. Throughout our history, we've focused on delivering competitive financial services to the clients we serve. Our motto, 'Do the right thing,' is much more than a slogan at Banner Bank. It's truly what we expect of our employees and one another as colleagues. Banner Bank is heaquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.