I've always had such a good and welcoming experience with OCCU in general. I came to OR with non…read moreexistent credit and poor as a church mouse and they treated me immediately with respect and helped me get all my finances set up so I could have the best possible future credit. Six years later and it's still going great. The new location in Junction City is clean, convenient, has great parking, and it's full of cheery friendly people who do what they do efficiently and with great people skills. You can't ask for much more than that in a credit union experience. I highly recommend.

From the owner: Hi. We're OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and…read moreWashington. That means, as a member, you are OCCU too. And together, we're a force for good. We follow the credit union philosophy of people helping people. Unlike a traditional bank, we're not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve. That results in: * Fewer and reduced fees. * Increased savings rates. * Lower loan rates. * Exceptional member service. * Earmarked community funds. * Charitable giving. Your individual financial successes play a role in all this too. Our goal is to help people thrive -- both our members and everyone in the communities we serve.

Started new with this bank July of 2018. People could not have been nicer, especially Jaime Q &…read morethe other Jamie,easy to work with remembered who we were when we came in to start a second account. We needed to provide a bit more info due to a business account & Jamie Q had all ready to go when we came back the next day. Just cant say enough nice about this bank & the friendly people there.

From the beginning I was welcomed and given personalized attention. I receive personal calls if…read morethere is a question about activity or a possible OD. It is a small bank and sometimes there is a slow line, but it is well worth the wait.

WaFed is a disaster. Look at the BBB page to see that many have the experience that I have…read more... incompetent and worse. They held up a deal for no good reason and then made us pay $2000 to them because the deal took too long. Go anywhere else.

Thank you Umpqua bank for notarizing an important document for me today even though I don't have an…read moreaccount. No thanks to Barb the extremely rude employee that helped me. I feel sorry for the staff that has to work with her.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I am REALLY UPSET!!!! When I tried to log in to my OPB account, I was redirected to "Yelp",…read morewhatever that is, and could not find a way to log in to the bank. I have urgent business to do NOW and there is no reason I should not be able to do it online just because it is the weekend. Now I am dead in the water until Monday. I DO NOT want to mess with Yelp, I just want to log in to my account directly. This is outrageous.

I've been banking here since I was a kid. And I still love it. Here's the thing with banks... they…read morehave become these big, impersonal places. I remember a local bank we used when I was young (a different one). All the tellers knew all the customers. You had a little bank book and they wrote down your deposits. It was a friendly place. Oregon Pacific is STILL that kind of bank. Tellers are the nicest people. You can still bring in your loose change and they'll run it through the change sorter. They'll still write your deposit in a little book. Yes, they have online banking and "modern" services... but they still offer that small bank feel and that neighborhood bank service. I love it.

Called the Oakway Branch to find out about opening an account and obtaining rentals of safe deposit…read moreboxes. First person to answer the phone didn't know availability of the larger boxes and transferred me to Dave, the manager. He went to look to see the availability of the various size boxes and never came back to the phone at all. After 31 minutes of music (while I cleaned out my desk), I decided that this was NOT a bank from which I could expect much. Going to bank elsewhere!

I went to the gateway branch today and what to my surprise does the teller offer me - popcorn! I…read morelove it! I'm terribly sorry that I didn't get the tellers name, because she was an absolute joy. Smiling, excited to offer the popcorn and provided prompt and courteous service. Umpqua bank is wonderful, absolutely wonderful!

At the Cottage Grove office I attempted to solve a wire transfer issue with one Kacie Lynch. After…read morea short, rude and curt conversation she suggested I come in and pick up a cashiers check which would be waiting for me! In other words go away. I do not think she represents the organization properly. Nonetheless I have vacated my current and future business with NWCCU based on her behavior.

Make it so difficult to wire transfer money, okay service but make things more complicated then it…read moreneeded to be.

Wonderful Friendly Associates and Informational. Thanks for hiring high quality care for our…read morecommunity! it matters.

The Cottage Grove branch. The tellers are very nice. The investment specialist I talked to wasn't…read more She told me I didn't know anything about banking. Probably true although I've been banking since before she was born. Very rude and smug. I'll be moving my investments elsewhere when they release my funds. It's been almost 2 weeks already and was told 24 to 48 hours. WOW, scary that they can get away with this behavior.