I have now written this review three times and for some reason, it doesn't showu up, I'm assuming…read more ( my phone) so this is my last attempt , as I have a difficult time texting. This will be a little lengthy, but I can guarantee you it's not the whole story and this is bad enough, I have insurance through Verizon which is Asurion my phone started having problems and I used my insurance to get a replacement. Not once but twice, I was sent a different phone which was so much smaller than my original phone and I needed a large phone because I have been in a work accident and it affected my eyes severely,that being said- I went into Verizon to ask them what I could do maybe they could help me? Well they said there was nothing they could do about it even though it's their insurance but... they said they could help me get a really good deal on a bigger version and also throw in a tablet and a smartwatch for free only having to pay $10 on the month on each item well that was a lie nothing was free my insurance is $25 a month for Verizon home and $20 a month for my phone insurance I went in there telling them about this accident I had been in and what circumstances surrounded why I needed the same size phone I had

From the owner: As a Verizon Authorized Retailer, Wireless Zone combines the power of Verizon with the dedication…read moreof a local business to our customers. We exclusively provide Verizon products and services including Verizon Unlimited, Family and Single Device plans, No Contract plans, International Services, Business plans, Total Mobile Protection, device activations, upgrades and more. Visit us for competitive prices on today's most popular phones, tablets, connected devices, and accessories. Get the latest deals from Apple, Samsung, Google, Motorola, LG and beyond. From iPhones to the Galaxy S and Note series, to the Google Pixel - Wireless Zone® is dedicated to finding the right device for you and your lifestyle. Outfit your new devices with protection plans, screen protectors, liquid glass, and stylish and durable cases from leading brands like Otterbox/Lifeproof, Speck, Nimbus, Mophie, Belkin, Incipio, and Kate Spade. Power your devices with wireless chargers, cables, car chargers and battery packs. Explore our selection of Bluetooth headsets, headphones, speakers, Wi-Fi hotspots, jetpacks, connected devices, and accessories. We invite you to visit our store for assistance from our expert associates (Ranked highest in Customer Satisfaction by Verizon for 5 consecutive years). Our goal is to be the technology retailer of choice for the Hugo community. Visit us at 14755 Victor Hugo Boulevard for all your Verizon products and services - we look forward to serving you!

Great service here from Reed. He helped us with my new iPhone 13 setup since I couldn't figure it…read moreout. Now I will have even better photos for my Yelp reviews!

Had a wonderful experience at this lication. The store manager Alexi made my experience enjoyable…read more She listened to my needs and worked with me to accommodate them.

I went in to get a new phone because it closed in 1 hour, wasn't even open. Don't waste your gas or…read moretime!

Thought this was an actual Verizon store, it's not, and they will rip you off. I just bought 2…read morephones and was charged a $40 'setup' fee for both despite the fact that I set up both phones myself once I got home with them. When I asked what I was being charged for, the guy said 'they have to hunt for promotions'... so basically you pay extra for them to do their job which you could just do yourself from the Verizon app. Do yourself a favor, avoid this place and go to an actual Verizon store.

These super patient and hugely competent guys helped me get rid of a malware virus in less than an…read morehour. They were very easy to work with, and trustworthy. I am so appreciative of all their help. 5 stars isnt enough!

I have a membership at EASY IT GUYS and it has been invaluable to me as a non tech person. They…read moreprovide everything I need plus remote help whenever I need some help and all at a reasonable cost. Today Justin did a full clean up of my computer and it went smoothly and was quick and reassuring. I love having their services and am so glad I found them back when they first opened. Many years of great service, setting up new computers etc. - many thanks to THE EASY IT GUYS in St. Croix Falls, WI.

I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.