I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

Excellent experience! My daughters 8th generation iPad fell off the bed and the screen shattered. I…read moreasked in my local mom group for a recommendation and Gophermods kept being suggested. No appointment was needed. I brought in my daughters iPad, showed them the damage, gave them my personal information and left. The timeline on the website said it would be a few days but they did the repair in a few hours! When I picked up my daughters iPad they went over everything. They showed me it was charging, the speakers worked, microphone worked, the screen brightness worked, Touch ID worked and more. Literally they went over every feature to show me it was operational. They are extremely thorough. It was a very pleasant experience. Everyone was helpful, upbeat and informative. I highly recommend them for your repairs.

From the moment I got the screen protectors installed on my then-new iPhone 10 I knew I was going…read moreto love these folks when they said "these screens are guaranteed for LIFE!". Last week i went in, years later, and by golly, they did indeed replace the screen FOR FREE. Today I returned and got a new screen protector on my tablet (I'd put the last screen on myself). Their prices are more than fair, and ESPECIALLY more than fair when you figure you'll never have to buy a screen protector again. A special shout-out to my tech at Woodbury, Owen, who was fast, efficient and best of all... laughed at my lame jokes! These folks are what support is supposed to be, and rarely is. Well done!

John and the staff at Gophermod's upgraded my 2008 MacBook to be fully functional again so I could…read moreuse Adobe Creative Cloud in just over a week (waiting for parts for an ancient lap top takes time!). I later went back and had them replace the battery and lightning charging port on my Iphone 7, making it work and operate like new, in under 2 hours. I would not hesitate to visit (or call) Gophermods for your repairs and upgrades. They're the best!

The very friendly associate at BatteriesPlus recommended coming here for my mobile phone, aka the…read moreEnergy Vampire. The battery loses its charge pretty quickly and sometimes didn't want to charge; grrr! Fortunately GopherMods is conveniently located in the IDS Crystal Courtyard, a quick walk from my home. I stopped by and waited a short time to speak to an associate. The store itself looks sparsely stocked, but I'll wager that there are shelves and racks of goods behind the storefront. The helpful person at GopherMods looked over the phone, gave me an estimate and added that I'd likely be replacing my screen as a result of the work. The quote I received was reasonable, but exceeded the value of the phone. Of course, the phone was paid off about a month before it started acting up! Still, that's no one's fault and I thanked the him for his time. If I ever have a problem that is less invasive or if I need an accessory for my phone (or even my tablet), I'll be back!

Friendly and fast service. I needed my son's phone screen replaced and they were able to fix it…read moreeven though it was an older model . Would recommend and will definitely go back next time I need electronics fixed.

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

I just upgraded my iPhone 8 to a iPhone 11, and it was pretty painless because the service at this…read morelocation was great! Terrell did a great job explaining the new phone's features and he took care of me well. He was very friendly and knowledgeable. I have had some bad experiences at other Verizon stores, but this one was great!

Worst experience of buying a new phone!! and it goes on and on!! It started with them sending me…read morehome with 2 phones not working--then finding out they had totally changed my plan without my knowing it or telling me. Then I called about that and was changed to something else that ended up with a higher price on something else!! I have been a Verizon customer for a long time--but I think I'm done!!

Martin at CMTC in Mpls in Global Market is straightforward and competent. He ordered a new battery…read moreovernight for my Samsung, got it in quickly and did a quick and skillful job of installing it. I had tried Battery plus where I found staff that could not handle basic customer service of listening which model of phone I needed the battery for and U break I fix to find staff answering calls who did not know how to check stock of their batteries, could not tell the cost of their parts and generally being incapable of working with customers. By the time I got to Martin, after the previous experiences, I had lost all faith in competent or helpful staff with phones. Martin restored my faith with his skillful, expertise and quick service. CMTC is where to go if you want a rapid , skillful response with phone needs.

Went to them to get help with my charging port on an iPhone. They told me it would be $100 but I…read morecould buy a wireless charger for $35, which I thought was a good deal so I could take some time to figure out what to do. The charger worked a TINY bit (like sometimes, if I had it positioned just right it would charge at the rate of about 10% per hour, but also just would stop charging randomly when it hadn't been touched. I called to see about the return policy which is apparently exchange only. They say this was posted but I certainly wasn't too that and there are so many posters and signs all over it doesn't surprise me that I missed it. When I called to find out what my options were the guy just kept telling me to come in and if it was damaged they would give me a new one, I said I wasn't sure I wanted to go through the bother of coming back (it's not that near me) in order to get another one that would probably be faulty too. He hung up on me. I do realize that they likely get scammed by people trying to return things and cheat them somehow, but I was very disappointed at every step of the experience. Just burn your cash in a bin, or go somewhere else and good luck!

This place is awesome. Tremendous value - super friendly staff, immediate service. I will be coming…read morehere for all of my future phone, computer, and electronic repair needs without question. I don't think I've ever dealt with an electronics repair store that provides this level of service and professionalism. In my experience these places tend to be rip-offs (think Geek Squad), but this place is anything but that. Totally blown away. Thanks again

I tried this place on a recommendation from another tech who doesn't do "liquid damage." I checked…read moretheir web site to confirm they work on phones with water damage - thought I was good when the web site advertised, Did you "jump in a pool" with your phone? Then come see us, no appointment necessary and we will run diagnostics and fix it. What a joke. I walked in, explained that the iPhone had taking a brief dip in the pool with my son. The tech wouldn't even touch the phone. Just said, nope, sorry, pools wreck phones within hours and it's just a paperweight now. DIDN'T EVEN LOOK AT THE PHONE!!! I took the phone to Cell Phone Repair, who not only looked at the phone, but were able to get it to turn on and retrieved data from it. If I could give GopherMods ZERO stars, I would.

He was really easy to work with. Responded right away, answered my questions and set up a time for…read moreme to get the repairs done. The repairs went very quickly and I'm looking at having my kids phones worked on as well.

Chad made the process of repairing my iphone screen a breeze. Dropped the phone with him for 45…read moremins and the broken screen was fixed. I was reluctant initially but he is very professional. I would highly recommend his service.