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    Verizon Authorized Retailer - TCC

    3.0 (4 reviews)
    Open 10:00 am - 7:00 pm

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    4 years ago

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    CMTC Wireless - Me in my car waiting for the police, who never came.

    CMTC Wireless

    (5 reviews)

    North End

    I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

    Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

    CPR Cell Phone Repair Plymouth - cell phone repair plymouth

    CPR Cell Phone Repair Plymouth

    (20 reviews)

    $$

    Terrible experience with a PlayStation 5 repair. Charged me ~$150 and said it was fixed... it was…read morenot. Brought it back and they said they don't know what's wrong with it. Then a different guy said the symptoms indicate an issue that cannot be fixed. Well- that was happening from the beginning. Based on my interactions, I believe they either don't know what they're doing or they intentionally did work so they could charge me, knowing it wouldn't solve my problem. Either way I'm not happy and paid $150 and wasted a bunch of time with nothing to show for it.

    They sell a crappy replacement phone screens and do sloppy work. Their phone screen only lasts a…read morecouple of months. Their business model seems like a scam to reel you in with the initial repair then get you coming back over and over so they keep charging you to replace their low quality screen. I took my phone here 3 months ago and got the screen replaced, it seemed like a good deal instead of buying a new phone. After 2 months, the new screen started flickering and was blurry. I took it back and they said it was covered under the 6 months warranty. I had a $40 screen protector on it which they replaced with a flimsy one. This week the same flickering starts again, I take the phone back and now they say I have to pay the $112 for the part and saying I stopped the phone (which happened 3 months ago and wasn't recent). I take off their flimsy protector to show them there's no new crack in the screen but the guy disagreed.

    Verizon Authorized Retailer - TCC - mobilephones - Updated May 2026

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