I like the Ume boba black milk tea a lot. 15% sugar is good. This is my third time to get this drink. I will definitely come back again when I want to drink milk tea. read more

Ume Tea - [UMe]UMe Boba Milk Tea - Bubble Tea Near Me - San Jose, California

it was my first time here and first impression is kinda iffy. (i'd like to point out the fact that it was my fault that i didn't check the time for closing and/or mixed up the times from a different location i was looking at) friends and i came in after an event, couple customers were already inside sitting around and no staff to be seen. 2/3 had already made orders and suddenly an employee pops out to tell everyone that they closed 2 minutes ago. customers were apologetic since no one was aware. my friends and i also apologized and pointed out that we had already made our orders. it was already noticeable that the worker was irritated, but he waved the order tickets and said that they'll still make our drinks then walked to the back. after our orders were finished, we apologized again and headed towards the door. As delicious as the drinks were it was HIGHLY unprofessional to hear staff yelling from the back "did they go yet!?" "are they gone yet?!" "they're still not gone!!" "they're still here!?" as we were walking out. my friends and i had a laugh about it, but we had just gotten our drinks and you could've waited a little bit longer before shouting if we left. (i also work in customer service so i understand it's a bit aggravating when customers decide to come in last minute and when you're just wanting to close up and end the day. AGAIN it was technically my fault for not looking at business hours thoroughly. but it would've been nice to have a staff member (since there was 3 of them) at the front to tell incoming customers that they were getting ready to close up for the night and any remaining customers beforehand were their last transactions for the night.) read more

[[HIGHLIGHT]]it was a sad very hot day on a saturday afternoon. i stepped into this wonderful building with beautiful pink infrastructure.[[ENDHIGHLIGHT]] Then i saw him at the counter. his name. daniel. it was at a time when the store was empty. i watched his hard working hands personally create my drink. When he gave me the drink and i took a sip, it changed my life. Everything i saw after the first sip became so much prettier. The drink he made me changed my life. daniel you are the greatest of all time. read more

employees here are a big W , super kind and [[HIGHLIGHT]]the place is pretty chill aswell[[ENDHIGHLIGHT]], i recommend to others, my friends and i loved the drinks to the dude who gave me the sunna pin thank you. deadass made my day LOL read more

Ume Tea - [UMe]Uji Strawberry Matcha Latte - Bubble Tea Near Me - San Jose, California

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Came here and ordered the mango coconut drink, which was fairly expensive but tasted alright. The only thing I didn't like about it was that there was a huge chunk of coconut at the bottom. I'm not sure if it was a coconut pudding, solidified coconut milk, or what but it was hard to break out and came out as large chunks. [[HIGHLIGHT]]The ambiance is very nice, very pink and aesthetic.[[ENDHIGHLIGHT]] read more

Ume Tea - UMeCoco Mango - Bubble Tea Near Me - San Jose, California

This review is specifically for the wait time of my order. So, I don't know what took them so long to complete my order but I waited for a total of 35 minutes for 1 order of popcorn chicken, 1 order of mini octopus and 1 order of fried tofu. The store was nearly empty, while I was sitting waiting for my order, there were some "order ahead" orders coming in but most of them were drinks. The party that ordered ahead of me got their popcorn chicken wayyyy long before I finally got my popcorn chicken and other things. I'm not sure if it was because I didn't order any drinks so my order was pushed all the way back, which was not fair. Anyway, I was so disappointed with today's experience. Again, 35 minutes to complete a simple order when your store barely has any customers is ridiculous. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

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Ordered boba drinks from the screen at the front. No employees were in the front. We got our drinks fast enough. [[HIGHLIGHT]]People were lounging around inside drinking and socializing.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Bright and cheery atmosphere.[[ENDHIGHLIGHT]] The brûlée crème in the boba was a bit strange- kinda like drinking a slimy marshmallow. Oreo drizzle was delish. read more

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I LOVE UME TEA. I know there's one in SoCal, but it's really out of the way for me, so whenever I'm in NorCal, it's a MUST stop for me. Super cute and I love that the menu has a wide variety of fruit teas and milk teas, as well as SNACKS. Not many boba places do that any more (especially for the franchises in SoCal), so huge W for me. You can order ahead of time to pick up or you can order from their kiosk screen. They'll text you when the order is done. Definitely worth signing up for their points rewards systems especially since there are so many Ume Teas in NorCal and I believe they carry over to each one. I got their Crème Brûlée Thai Tea since it's a nice sweet dessert drink and I wanted something along the sort after having a very savory dinner. Also wanted our friend to try a bit since he has never really had milk tea before and doesn't like tea in general. He did enjoy this drink and said it was like a cake in a cup. So true! It's a simple Thai tea that's sweetened by the creme brulee cream smeared on the sides of the cup inside. Just mix it up well and it's a yummy dessert drink. My boyfriend got a 0% sweet milk tea and enjoyed it. I also got a fragrance ornament (you drop the scent oil on top and you can get it in 2 scents, I got the pear one) and a cute bunny plushie clip/drink holder and surprisingly it was only $4. I've seen boba places charge more for their merch. Really love how Ume has a lot of merch that's unique and affordable, ranging from stickers, plushies, tumblers, collab items, and much more. [[HIGHLIGHT]]There's photo ops here. Though the bunny is a bit scuffed and dirty (wish it was a bit cleaner, would have been perfect for photos).[[ENDHIGHLIGHT]] Solid Ume Tea location. read more

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A friend and I were going to met at another Boba place but there was no sitting. So walked down a few doors to this pleasant surprise. I got the coco mango. It was really good. It was like a mango slushie with coconut. Service was okay. [[HIGHLIGHT]]Cute if you like taking selfies.[[ENDHIGHLIGHT]] read more

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The drinks and popcorn chicken were so good and the worker, Maria was so kind and helpful. Service was so quick! I would definitely come back again!! read more

Ume Tea - Bubble Tea Near Me - San Jose, California

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Order #41264 on 3/4/2026 My drink order was a rice mochi black milk tea with oats popping boba and a tanghulu yogurt slushie. My snack order was the plum popcorn chicken. The problem is that they messed up both our drinks but we didn't find out till we came home. The rice mochi black milk tea itself is correct but instead of oats popping boba, I got mango popping boba. I'm allergic to mango and cannot drink it. The tanghulu slushie does not usually have oats popping boba but it was included. The drink did include the haw flake type topping and the plum pieces that's supposed to come with the drink but didn't have the paste. The drink is noticeably white rather than the pink it's supposed to be. They also gave us a round cup rather than the rectangular but that may just be an inventory issue. I also don't know if their chicken supplier also changed their chicken source but it was extremely gristley and stringy compared to usual. Perhaps it was an off day or new employees but really, a bad experience. Could this be a sign of quality decline? Either way, it's really frustrating that I paid money for this. read more

Ume Tea - Wrong toppings in drinks - Bubble Tea Near Me - San Jose, California

I stopped my UME tea after lunch today. It was my first time ordering from here. [[HIGHLIGHT]]It's so pink inside. When you walk in, the pink just hits you lol . It's really cute that they have a bunny for their store logo.[[ENDHIGHLIGHT]] You place your order at the kiosk. I love fruit tea, so I checked to see what they offered for that. I chose the passion fruit & watermelon green tea with 30% sweetness and less ice. It took about 5 minutes for my order to be ready. They get a lot of online orders. So there wasn't anyone else inside at the time I was there, but they were busy in the back getting orders ready. My tea was very delicious and refreshing. They use fresh fruit to make their teas. I immediately tasted the watermelon right away. There were even little pieces of fresh watermelon inside. I didn't taste the passion fruit. That might be because I asked them not to add the passion fruit seeds. I still loved my tea, and I would order it again in the future. read more

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10/10 SERVICE! Forgot to take a picture of my drink, but I was helped out by Ellen! She recommended me drinks as it was my first time here, and I tried the Coco Mango drink! WILL BE BACK HERE SOON! [[HIGHLIGHT]]The interior is also really pretty as their theme is pink.[[ENDHIGHLIGHT]] read more

First time at Ume Tea and it was a solid pick. Skipped the boba and the drink still hit. Fresh, flavorful, and not overly sweet.Service was quick and the wait wasn't bad at all. Great first impression. I'd come back if ever in San Jose again. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

I ordered something new today with the BOGO deal for Strawberry cloud matcha coco. The strawberry is not that strong. I think the coconut pudding and matcha makes it quite tasty. Totally worth the purchase! my local go-to boba read more

Ume Tea - Strawberry cloud matcha coco - Bubble Tea Near Me - San Jose, California

[[HIGHLIGHT]]I like that this location is rarely busy when I stop by, so I can grab my drink pretty quickly.[[ENDHIGHLIGHT]] I usually order the taro milk with mochi or the taro milk tea with mochi, depending on whether I want caffeine or not. They're always consistent with how they make the drinks, which is why it's never a miss for me. read more

Ume Tea - Taro & mochi - Bubble Tea Near Me - San Jose, California

Ordered my usual 3 drinks for pick up, drinks were ready when I walked in on a busy Saturday afternoon which was awesome. My drinks are usually on point... but today, I kept slurping up weird foreign little sticks. What a disappointment, I had to throw away one of my drink. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

Had a great time drinking here with friends around 8 pm! It wasn't busy when we arrived but we brought in a rush of people. It's a cute interior with lots of pink, bunnies, and softness. We ordered through the self serve kiosk or you could order through a live person at the register. They have regular table seatings for 1:1 or small groups of 3-4. Our drinks came in around 7-10 minutes after ordering. I ordered the mango melon breeze! Super refreshing, not too sweet, and delicious. Would come here again! read more

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Not entirely sure what it is but I feel like Ume Tea often satisfies my quench. Can also be possible dehydration? Could it be that I don't drink enough liquids everyday? Probably I digress every time I get a fruit tea with or something delicious I'm always refreshed! I'm particularly overly fond of their popcorn chicken as well very crispy very tender and juicy. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

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Glad for an Ume Tea in the neighborhood. Had only been once and got the passion fruit tea that comes with boba and lychee jelly. I would've loved it if it didn't have slices of lime in it. It threw me off and too strong on the lime flavor. [[HIGHLIGHT]]There's about 4 tables inside and no bathroom.[[ENDHIGHLIGHT]] read more

Ume Tea - Passion Fruit Green Tea w/ Boba & Lychee Jelly - Bubble Tea Near Me - San Jose, California

I needed a little something after a gym session, so I came to this Ume Tea location. I was surprised that the rewards system didn't have plush dolls to redeem anymore, but I was able to redeem a free snack. After looking through the menu, I decided to go with popcorn the chicken/fries combo snack and the brown sugar mochi milk tea. I wanted my popcorn chicken extra spicy, so the crew gave me a container of spicy powder to take home. The popcorn chicken was good - crispy, warm and tender on the inside. I put a lot of powder on it, but I think it needed some salt to bring out the flavor more. The fries were decent - it needed salt as well, but was cooked nicely. The brown sugar mochi drink was good - I went for the bunny surprise cup and got a whale, lol. Overall, I liked the mochi in the drink and thought it was a good amount of sweetness at 50%. The shop has a good amount of spacing, and on a Thursday mid afternoon - plenty of room to hang out and enjoy your tea/snacks. read more

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Service is quick, and easy with the pick up station they have. You can order online for pickup or at their ipad station. They have one of my favorite popcorn chicken of the bay area. My favorite drinks are pistachio cloud, watermelon lychee, and mango sago. [[HIGHLIGHT]]It's a bit quiet here though, they don't have any music.[[ENDHIGHLIGHT]] read more

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It's in a convenient location with plenty of parking and the drinks are usually pretty solid. Like other reviews have said the service can be sooooo slooooowwwww. I have waited up to 15-20 minutes for my drink. More than once, when I go to retrieve my order at least one or two drinks were covered in syrup or milk and I had to ask for a new cup. This place is just okay. read more

Went here after dinner for a sweet treat! Ordered ahead with DoorDash and there was a small discount which was nice. I ordered the mango coconut twilight because it was non caffeinated, vegan, and had mochi! The mochi was delicious, the drink itself was a bit icy for me. [[HIGHLIGHT]]Besides that inside it was cute and very pink, and service was fast.[[ENDHIGHLIGHT]] read more

Ume Tea - [UMe]Mango Coconut Twilight - Bubble Tea Near Me - San Jose, California

I'm going to preference this review by saying I used to work at a boba shop for my first job in high school (aka young, no experience in customer service) so I know what it means to do your job. I placed an food order for this place online and came back in 20 minutes later to check if it was ready. The workers just mentioned that their fryer is down and they'll have to refund me. If that's the case then the item should not be available for online orders anymore OR at the bare minimum once you saw the order come in you should have texted/called me to tell me that. Not let me wait 20 minutes with the receipt in front of you not doing anything about it other than laugh it off and say we can do a refund that will take 3-5 business days. Workers should have been proactive and updated their system for correct inventory and have been proactive about contacting their customers and not letting us wait to check in with them. read more

This was a pretty standard ume tea. Drinks are good and the server was nice. The popcorn chicken surprised me. It was juicy on the inside and crispy on the outside. Exactly how I like it. [[HIGHLIGHT]]There's some space to also hangout as well too. Not too much seating but about 4 tables.[[ENDHIGHLIGHT]] read more

Ume Tea - [UMe]Popcorn Chicken&Fries Combo - Bubble Tea Near Me - San Jose, California

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I think they need to re-train the staffs. I love their purple rice yogurt with oats popping boba but I am so disappointed lately that they have been making the yogurt smoothie very icy and tastless. Not worth my 8$ for a drink with full of ice. read more

Love this spot! I get their boba milk tea and it's always solid. 50% sugar and less ice is perfect. The tea is flavorful and the boba is chewy and sweet! [[HIGHLIGHT]]This spot is more of a togo spot since there's few tables.[[ENDHIGHLIGHT]] They have a tablet you can order on and it's pretty quick. Highly recommend. They sometimes have bogo deals on doordash too. read more

It took over 45 minutes to get one drink in the evening. Absolutely ridiculous amount of time. Priority was given to taking new orders instead of fulfilling orders already placed. We will not return. read more

Finally got the chance to try Ume Tea and I was not disappointed! When they dropped their new Jasmine Blossom Latte, I KNEW I had to check it out. I absolutely love Jasmine tea, the more floral, the better! Their Jasmine Blossom Latte is green tea based with jasmine floral notes. It had the perfect amount of creaminess and floral undertones. I ordered mine at 75% sweetness, although next time I could definitely enjoy it at 100% sweetness. I also tried their Longan Slushy which was perfectly sweet with lots of longan flavor. There were also jellies that tasted like longan. However, it wasn't so much a slushy as the ice pieces were bigger than expected! I wish the texture was better but the flavor was definitely on point. Overall, I will definitely be back! The shop is quite spacious and SUPER cute!!! Definitely check it out ^__^ read more

Ume Tea - Blossom Latte! - Bubble Tea Near Me - San Jose, California

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I came across this store when I was looking for some boba spots nearby. It was my first time here, and [[HIGHLIGHT]]the store looked clean and pleasant.[[ENDHIGHLIGHT]] I was unsure on what to pick, but I was helped by Maria and she gave me some recommendations on her favorites and also showed me some of the top sellers at the store. She was very helpful and patient with me. I ordered the Uji Strawberry Matcha Latte. The drink I ordered was on the sweeter side especially because of the strawberry jam, but nonetheless my overall experience with the drink and the customer service was great! Would come again :)))) read more

Cute little boba spot that happens to be a chain. I first heard if it because they have cuos that have little stuffies in the bottom. I have gotten one before but this time I just came for the mango drinks. Since summer is practically over they are probably going to shift to new flavors. I will say the sago was a little frozen. It is usually pretty soft even in the smoothie like texture of the mango drink. Other than that it was still delicious and would try any new drinks they come out with in the future. read more

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Surprising new favorite boba spot in the South Bay! I had tried Ume Tea before at another location and remember it just being okay, but saw this one after stopping by in the plaza and wanted to give it another try. The ordering is easy on a kiosk off to the side. The hardest part is deciding on a drink- they have a lot of options (something for everyone!). I got the Rice Mochi Black Milk Tea with 30% sweetness and it was so good and the perfect ratio of milk tea, chewy purple rice bits and the super soft mochi (yum!!). Will definitely be back! read more

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I always order their signature boba black milk tea, the boba is very chewy and soft. This is my favorite drink at Ume Tea. read more

Ume Tea - Bubble Tea Near Me - San Jose, California

The person who took my order, Daniel, was very nice and catering to me. It was my first time at the store and he was very nice and recommended me a good drink, the coconut mango. The popcorn chicken he recommended was also very good. read more

Cute interior with a few seats inside. There's a huge selection on their menu, and they definitely love to add new items when popular! I highly recommend their mochi drinks and Mango Pomelo Sago. During this visit, I tried their cheezo white peach drink and I was pleasantly surprised! Very refreshing and their cheese foam is soooo good. Fresh fruit and ingredients are used in their drinks for sure! read more

Ume Tea - Bubble Tea Near Me - San Jose, California

I love the decor of this place. As soon as I walked in, I was like because of the big bunny decor by the door and the u & me wall decor. Parking around this area can be hard to find depending on the day and time. We went on a Saturday at 9am. The place was a bit packed, so we ordered online (did not know ahead of time). There was only one machine to order from, which the people ordering where taking their time and no one was at the cashier. We waited almost 20 minutes for our drinks. When we got our drinks, the guy who gave it to us, was quiet and did not say thank you come again or anything. My jasmine tea just taste like milk. I know jasmine has a light taste, but i have had better jasmine tea than this. read more

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I love trying new tea places, and this place is definitely worth trying. So many options to choose from. They also service food. I ordered the Lycee and Watermelon green tea, so refreshing and the bite size popcorn chicken is really good, crispy and tender. read more

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Don't usually leave reviews but this UME left a great impression on me. I loved the guava and strawberry yogurt drink I had that Maria recommended to me. My drink came out quickly and the service was great. I'll be back soon. read more

3 stars not because the drinks aren't good . Drinks are good !! 3 stars because whenever I deliver for Uber Eats from here, the packaging is TERRIBLE- who specializes in drinks and simply puts them into bags with no cup carriers inside???? And these reviews about friendly staff- you must have gotten nice people that day because every time I go in it's the opposite Zero greeting Nothing memorable read more