Said was incredibly helpful, as too was the wonderful lady who set-up the appointment. They squeezed me in to a tight schedule, and solved my problem in a matter of minutes. I really appreciated the kindness, communication, and calmness of the whole situation. This was the complete opposite of dealing with Clinch/Sears home warranty folks, which are the absolutely worst - I feel lucky that Umbrella was contracted for our job - thanks for being an honest and professional company! read more

Highly pleased with this provider. They were assigned from my home warranty company when my AC stopped working. They were professional throughout the scheduling and servicing (Note: they do schedule appointments after their office closes at 4:30). The technicians called before arriving, were polite, explained the issue, thoroughly checked the interior and exterior unit, called the warranty company in front of me, and made sure it was working before leaving. Everything seems to be working well since their visit. Would love to have them assigned for any future issues! read more

Sayeed cam on time, asked me questions about the issue and he explained to me in detail what he is planning to do. He was very polite, and professional. He was able to diagnose the issue promptly and fixed it right away. He gave me pointers on how to keep the system running well. He explained to me about new regulation change coming in January and recommended I plan for replacing the system because it is teaching the normal end of life. No sales pitch - just stating the obvious. You can tell by his confidence that he is an expert in his craft but most of all his professionalism and honesty impressed me the most. I highly recommend the company and specially Sayeed. read more

We contacted Umbrella through our home warranty. Our HVAC system stopped cooling and it was a really hot week. Said came in and diagnosed the issue. He also fixed the wiring on our Nest thermostat. He said he had to order a part and would come and fix it when it arrived. After the part arrived, him and his partner took care of the job. It was good after that. After few weeks, however, the AC stopped cooling again. We contacted him and he came pretty quickly. There was a loose wire on the external unit and he was able to fix it quickly. Our AC working well now thanks to him. I highly recommend them. read more

My AC was leaking water. We called several companies, but not one was able to fix the problem. I called Umbrella, and Siad and another technician came out the next day. They found 3 problem areas (one being the most likely cause of the water leak) and repaired all three. Days later, no more water! It was a simple fix, but one that eluded others. Umbrella was thoughtful and efficient. I definitely recommend them. read more

Same story, assigned by HMS. These guys are extortionists . My HVAC had issue during the past week Polar Vertex shift. HMS assigned the case to Umbrella. The service person , Syed came in and mentioned that the Heat motor is broken and needs to be replaced. And offered another service of cleaning Fan for $149 and I declined the additional service. The actual colors started showing up after declining. He said he has reject the claim mentioning the lack of proper maintenance. I have two children 2 and 6 and cannot afford him sending back. I had a pay the additional $149 for him to clean the fan and $100 for the deductible to fix the motor. More over the Fan and motor are two different parts. Extortionists!!! read more

I am so impressed with this company that I felt compelled to write a review. Our air conditioning went out recently and Umbrella Mechanical Services was assigned to complete the repair through our warranty company. I was concerned as I have had problems with other companies in the past. I contacted Umbrella and spoke with a very nice lady, Agnieszka. I was pleasantly surprised when she informed me the someone would be out to repair the unit the very next morning. In the past, I have waited several days for someone to show up. Not this time. Said, the technician, was at the door the next morning as scheduled. He was professional, highly skilled and knowledgable. He worked closely with the warranty company to assure parts were ordered and installed quickly. He explained what was going on, answered our questions and addressed our concerns. Additionally, he was able to identify the problem another company had overlooked during a recent air conditioning maintenance service. Said was able to get the unit up and working before the major heatwave came in. Thank goodness! He and Agnieszka worked with me to arrange for repairs over the 4th of July and during the weekend to assure that our family had working air conditioning. They both demonstrated a strong commitment to assure that the repair was completed in a timely manner and that the unit was back to working at 100%. They went above and beyond and even made a follow up call to see how everything was going. I am a happy customer.... I highly recommend this company! M. Jessup read more

Our furnace stopped working. We have Total Protect Appliance Insurance. After carefully reading the reviews of the available repair service providers who work with Total Protect - selected Umbrella Mechanical Services. From the initial call with their customer service representative (a woman - wish I could remember her name) - she was very customer service friendly and understanding of our problem. The repair person assigned - Syed, was on time and again very customer friendly and understanding of our problem. The parts needed to repair our furnace were in the truck which made to time to fix the problems very timely. Syed even called back after 30 minutes after leaving our house to check of the repair to confirm all was good. Will call on them again if we need HVAC repairs. read more

Mr. Sayed from Umbrella Mechanical change the motor to our AC unit on May31,20. He placed our old motor with a new one that is much larger size for the AC unit and makes too much noise. Also while replacing it, he decide to mount the neural wire of the motor to the outside of the unit which is not aligned with code. When I objected to this work he got irritated. We have called him and his company several times about the motor being too loud, but they are basically ignoring our calls. Very unprofessional and incompetent company. Do not do any business with this company. They cause me unnecessary work that I have to fix through my home warranty company. read more

I have utilized many home airconditioning repair service companies over the years, large and small. Umbrella Mechanical is the best I have ever experienced. Technician Said was a real pro and honest adviser on what repairs were needed and those unnecessary. The Scheduler was extremely helpful and most accommodating to fit my availability and quick repairs. I was selling my house and one of the AC units failed the day before inspection! Said worked extra hours to find a part in a warehouse rather than order it, then retrieved and installed it same day. Outstanding performance! Forget about Michael & Sons and their pressure sales tactics to get you to buy things you don't need. Go to Umbrella Mechanical for low-cost honest and high-quality work. read more

I just had this company out to my house this morning. It was the company referred by my home warranty. You never know what type of company they are going to send you with a home warranty so I was a little nervous. He showed up right on time at the beginning of the time window scheduled which I was VERY happy about....that never happens! :) I am also very pleased with the professionalism of the technician Said. He really knows his stuff about air conditioning and he took his time to check and test everything. He then went into detail with me about how to keep my system running more efficiently. He took the time to answer my questions on how to remove one of the covers and clean the system and made sure I practiced putting the cover back on correctly. He left about 20 minutes ago and already its feeling cooler in my house!! Yay! read more

These guys were awesome. Heater went out, called my warranty company, and they showed up. I always expect to get scammed or oversold by HVAC companies (sorry) so I was very, very happy when they spent three hours finding out the problem and charging me only $100! This of course was our deductible, but still, the guy said he's never seen this particular problem, and most other techs would have probably recommended a new unit. I was so happy with them I asked them to open a yelp account so I could give them props. Thank you! read more

Umbrella, especially Anwar, were awesome. Our AC broke two weeks ago on a Friday, the earliest a company (through Home Warranty) could fix it was Monday, so that company came on the Monday, replaced the capacitor and cleaned the motor and drained the condensation line. That night, the AC died again. We left for vacation with no AC. Fast forward to 10 days later (give or take), we call the Home Warranty again, and tell them we need someone out the day we get back to look at the AC unit, as we have an infant at home. They assign us to Umbrella. Making the appointment was easy and Anwar showed up 20 minutes early the next day. He diagnosed the problem as a broken motor, he checked his truck and didn't have the replacement and then proceeded to make countless phone calls to track down our motor, which was apparently tough to find, until he found a place that had it. The motor wouldn't come in until Friday (this was Wednesday), so we stayed in touch the next two days and he waited at the supplier for them to get their truck in, including our motor and kept us in the loop all friday morning. He just left about 20 minutes ago after an install, gave me some tips on how to manage the AC better, and was a true pro to deal with. They will be getting our business for checkups and I hope the home warranty company can refer us to them always. Thanks all, especially Anwar! read more

I called first thing in the morning, and received service that afternoon. Anwar was very honest, very friendly, very knowledgeable, and had no issues with me hovering over him, asking questions. I would highly recommend them over anyone else. read more

This is my first yelp review but I had to let everyone know how awesome Umbrella Mechanical Services are. Thru my home warranty they were assigned to fix my HVAC system. They came out the next day which was a holiday. They were on time and thorough. They gave me advice and suggestions on how to keep my AC running well. I highly recommend them. read more

These guys are amazing! Said right away made a correct diagnosis. The company updated me on the Home warranty company's progress and as soon as approval was given, they came out the very next day. Said and Anwar were here before 7am! They explained how long it should take and told me what could go wrong. Exceptionally professional and pleasant too! They also gave me tips on what to do around the house to conserve energy and educated me on safety maintenance. We had one small glitch during the process, they went out and bought the part, and they are done in good time for me to go to work. No wide window of time wasted waiting! I like this company! If you need anyone to fix your AC, call Umbrella Mechanical Services. I am moving my maintenance services to them as soon as it expires with my current company! read more

I called the company for AC maintenance service before summer heat comes. I just wanted to have a peace of mine . When Anwar showed up he was very thorough to check the two systems I have. For the upstairs unit which we'd like to get bigger capacity he pointed out we can still be OK with current system if we maintain good condition. I had 2 different companies last 4-5 years who came for maintenance check mentioned we need to have bigger size units and they 'd give me good discount if we change the system. I was impressed with his honest and knowledge and detail explanation ( and how to maintain well mine own). After he added Freon he went back to upstairs check the pressure and temperature to make sure all is right. When most of other services I had neglected cross check. He was awesome. never mined all my questions and he explained them all. I highly recommend him to get your problem to be solved. And if I have future problem (hope not) I'd call him to get a service. Thanks Anwar read more

Scheduled an appointment with Umbrella through my Home Warranty and could not be more pleased! Not only did they schedule a same day appointment (arriving only 10 minutes after I filed my claim) they took time to look at all the possible issues, completed the repairs quickly, and checked the temp to ensure it was as cool as could be. Amazing service! I highly recommend this company and could not be more appreciative of their expedited services as it's 90 degrees out and living without AC is brutal! read more

Our outside Heat Pump unit stopped working on July 4th and our Home Warranty assigned Umbrella to help us. I called them up in the afternoon and due to holiday they could not send anybody the same day but they scheduled the next day for 8-9AM. Said showed up at 7:50 and immediately found the culprit- a capacitor gone bad. Said was excellent: knew exactly what he was doing, polite, calm, and focused on fixing the problem. He completed the work in no time, checked that it was cooling, and even checked the basement unit to make sure everything was in order. The unit is fixed and we are cool again. Very good experience with Umbrella and Said was awesome! read more

I don't normally write reviews but I was so very impressed with the co-owner, Said, that I felt compelled to take a moment of my time to tell you about the professionalism of this company. We just had our central air conditioning unit serviced by this company today. Said took the time required to test and check our system to identify the current problems and effectively correct them. I was so very pleased with the detail and the test equipment he used during the service call. He was knowledgeable of the temperature variances between incoming and outgoing air, checked flow rates of condensation drain, and cleared the debris from around the outside unit among other things. As a senior I know about central air maintenance because I've been contracting for services for over 40 years. In today's competitive markets many companies are in it for the profit margin at the expense of doing the job right. Umbrella Mechanical Services in in the business to do the job right,; period! Put this company on your call list for heating and air conditioning services. You will be pleased with the results. read more

I want to thank the folks at Umbrella Mechanical Services for such great service. The HVAC system in my house was on its last leg. I called Umbrella when I smelled the smoke. Said did a thorough assessment of the air handler, gave me an honest and qualified opinion of my options, and provided a high quality replacement that aligned with my budget. Said and Anwar did a exceptional job, very professional. I found their workmanship outstanding. read more