Ultimate Limousines

(908 reviews)

So far so good! Gearing up for a 7/3 trip and they've been very communicative and…read morepatient/accommodating to all of our changes regarding pick up time and group size. Looking forward to our event!

Reserving was fast and easy. I called one week prior for a day trip for my daughter's birthday for…read more4 hours and they were able to accommodate. Our driver was Maria. She was very kind and professional. The bus ride was smooth. She was very responsive and prompt at pick and drop off. We got the party bus for 5 adults and 8 children, cake and goodie bags. There was plenty of room especially for the kids to move around. Bus was very clean and cold water/sodas were provided. Maria also allowed me to add our own drinks to the cooler. Very easy to connect to Bluetooth to play music and control the lights inside the bus.

First Class Limousine Service

(187 reviews)

We were looking for a Hummer limousine to take my son and his 19 friends out for his birthday. I…read morespent a lot of time researching different companies using Google and Yelp and received several quotes. First Class was the company we ended up choosing not only because they offered a much better price, but their reviews online were excellent. I take my time to research people that I do business with and even if I have to pay more for better service I will do it. I worked closely with the owner Yolanda via cell phone and she was very responsive and great to work with. They arrived on time and took the kids to Mission Escape Room in Anaheim, followed by dinner at Lazy Dog Restaurant, and capped it off driving by Disneyland to waste some time. Our driver was Francisco and he was excellent. We would highly recommend First Class for anyone looking for a limo or a party bus. The previous company I used was an astonishing $500 more than First Class and the next close was $400 more. Our go-to for big parties or a night out will be First Class moving forward.

Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our…read moredriver was on time and excellent. Highly recommend!

5 Star Limousine & Transportation Services

(78 reviews)

Great experience. On time and extremely professional. We left something in the car and they were…read morequick to help us get it back. I highly recommend.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

5 Star Limousine & Transportation Services

4.5

(156 reviews)

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrives clean, everything was functioning and very comfortable to ride in!

Ryan, with 5 star, was very efficient. He called in a timely manner and submitted a written…read morecontract. Lastly, he was very friendly and concerned with our physical needs. My husband needs a wheelchair right now and he made a note to bring steps so he could get into the vehicle. I was very impressed with his thoroughness.

Sunny's Transportation

(659 reviews)

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

I planned a family vacation to Disneyland in Anaheim California for 10 of us. It took a lot of time…read morearranging the hotel, flights, and activities. One of the easiest parts was arranging transport from the John Wayne airport to a hotel near Disneyland for 2 separate groups of 5 including LOTS of luggage. I contacted Sunny's Transportation (because of very positive reviews), talked to Sunny, and he set the whole thing up for me very easily. The van picked the first group up from the airport on time. It was prepared with a car seat for my granddaughter, as I requested. We had a very comfortable ride to the hotel with Sunny, who was friendly, professional, and accommodating. The flight for the second group was delayed by a couple of hours. That wasn't a problem for the pickup, because Sunny's checks on flights and arrives at the airport at the appropriate time. That van was set up correctly with booster seats and a car seat as I requested. It was smooth sailing with Sunny's Transportation. I couldn't have been happier with the service and highly recommend them!

Genesis Limo Service

(145 reviews)

Ray was amazing he drove us Temecula winery's it was a blast he was very nice and great serviceread more

A+ all around. Reasonable prices, excellent service from owner Mike and driver Ray, clean and fun…read morevan. Made our night to see RUSH at Kia forum so much easier and FUN!

Black Tie Limousine

(42 reviews)

I was calling around in search of transportation services the day before prom, Dennis went above…read moreand beyond to offer solutions with great respect to the group's budget. Sincerely appreciate the top tier service. Highly-recommend Black Tie. Responsive and incredibly professional.

I booked two airport transfers using the online quote and booking tool…read more I received immediate confirmation emails for both bookings. The next morning I reached out via text and then email to add a stop -- not only was there NO response- when I got to my arrival airport there was NO messages from Black Tie and no waiting transport. I called them and they said in their system they were "requests" and they were NOT going to send anyone. See "confirmation of booking" emails attached -- these said they were both confirmed. They refused to do anything -- not even send a formally denial or cancellation to document that they no showed. If you want to actually have them show up and get to your destination, book anyone but Black Tie.

Rockin Executive Ride

(209 reviews)

Rocky was a tremendous driver. We were staying at the Westin Marriott for a conference and a…read moreDisneyland trip on the tail end. Rocky helped us out of a bind with a last minute trip needed to the airport. Great conversation, great driving, and great vehicle. Will definitely use Rocky again next time we are in town. Thanks, Mark

Rocky was super friendly & kind!! He picked us up at the Westin Anaheim & dropped us off at…read moreDisneyland! Highly recommend, super luxurious car too! 10/10!

BEST-VIP Chauffeured Worldwide

(101 reviews)

Steve was amazing! He was already waiting for me at the airport when I arrived and helped me with…read moremy luggage. He was also very friendly and has such a nice positive attitude. I 100% recommend him and this company for all your pick up and driving needs. Thank you so much!

The entire experience was professional from start to finish. Terrance was extremely profession and…read morekind. He represented your business with dignity. I enjoyed the ride and the chat and tips about the city.

The OC Jumper Guy

(260 reviews)

AMAZING company, start to finish. I would highly recommend, there team was awesome. Great jumpers!read more

We've ordered a jumper from him twice now and both experiences were amazing!…read more The first time, I had someone cancel on me the day before our birthday party. I called him hoping he could help and he went above and beyond to do so! Told me not to worry and he'd be at my house in the morning. His guys were so nice and got everything done quickly. I refer him to everyone! Truly the best.

Jump N Bounce

(219 reviews)

Great communication throughout. Friendly and attentive staff during our event. Kids had a blast!!…read moreThey are also an approved vendor with CA PTA, so it made the process so easy! Thank you for always delivering!

We had a bouncer for my sons 4th birthday and it worked out great! The employees were very kind and…read morehelpful. They even showed my son how they take down the bouncer. I will definitely use this company again if we need a bounce house.

714 Jumpers

(54 reviews)

714Jumpers exceeded our expectations and MORE! Larry was very responsive and professional in our…read morecommunications. Our preschool hosted a community open house event and he made sure that we had the BEST bounce house for the kids. Delivery and pickup was great, communication was fantastic, I highly recommend tm714Jumpers for your bounce house needs!!

Larry is always so professional and set everything up without a hitch. Thank you Larry, the kids…read morealways have so much fun!

Cal Jump

(67 reviews)

Cal Jump is a great place to rent for your kids or adult events! I rented from Cal Jump for my…read moredaughter's baby shower. Our guests were able to bring their kids, and did not require to hire a baby sitter. The kids had a great time bouncing. We had a couple of adults watching the children, so the adults did not have to worry about their children. Thank you Cal Jump! Great prices! Tina A

Horrible customer service shady business. Rented a bounce house 5/16, asked me to pay after…read moredropping off, Zelle'd him the balance. 5/18 I see a second charge on my debit card attached on file. Called customer service multiple times and I just keep getting the same BS "I'm going to let the owner know and get back to you". We are now at 5/29 2 weeks later and I still haven't gotten my refund. And no response from the owner. Would definitely avoid this business.

OC Bouncers

(63 reviews)

We got the EZ Tropical Dry jumper & it was super fun! Has a basketball hoop inside. Bought some…read moreinflatable basketballs and the kids all had a blast. It was a huge WIN! During summertime, you can add the attachment for a pool. The kids can slide right into the pool (or yourself haha). Yelp helped me send out quote requests to several jumper rental businesses and OC Bouncers was the first to respond with details. Extremely responsive, organized, professional, and helpful from beginning to end. Kept me in the loop with all of the steps (delivery, set up, pick up) and made payment as easy as possible. Answered all of my questions. I like their selection and designs for their jumpers as well. The one we got was in great condition and clean. Everything you need to know is on their website. I had a very good feeling about them and I'm so glad I went with them. Will definitely be using OC Bouncers for our next event!

Amazing company!! They give a time frame for drop off and pickup did both within the promised time…read moreframe. They also send a text 10-15 minutes before dropping off and picking up to let toy know they are on their way. The driver was friendly and courteous. Ny communication with everyone I talked to was wonderful and I would definitely do orders from them again!! Highly recommend!

Splash N Slide

See more unrecommended reviews

(3 reviews)

Very professional and great service!…read more The owner was prompt at answering all my questions about the size of the bounce house, if we needed a tarp under the jumper, and if it was large enough to house children who are around 8 years old and around 10 of them. He was also not only on time but was early too. The bounce house that I rented had an area that was a ball pit and the owner and his employee were very helpful in figuring out what to do concerning a safety issue. They were very professional and calm concerning my concerns with children possibly getting hurt with how the ball pit section wasn't cushioned. After trying to figure out what to do he even gave me a discount due to my concerns which was very kind. Overall I would rent from them again!

Absolutely wonderful experience! Landon & his crew were…read moreextremely helpful and friendly. Our slide was in pristine condition and most importantly CLEAN! Cannot recommend enough!

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346 reviews that are not currently recommended

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Tim Z.

7 years ago

This is the worse experience I have ever had. Andy is the biggest liar and scam artist I have ever met. Andy had listed a Pink Excursion on Ebay of which I wont the auction. His ad on Ebay said everything was brand new and we would not have any problems driving home. Me and my daughter flew down to California from Washington and met some friends down there that took us to his shop. Upon arriving at the shop he seemed very friendly to your face. He kept talking about all his pictures with famous people and walking away instead of showing us the vehicle. We noticed a couple small things while we were there but nothing that caught me off guard. As we pulled out of the parking lot I noticed that the vehicle was completely empty of gas and had 30 miles to empty according to the gauge. We filled up the vehicle and started driving home. We got to Nevada around 9:30 at night and had one of the "NEW" rear tires blow out. I went for the spare and there was not even a spare in the vehicle. I texted him and asked him what was going on and got no response from him. Me and My daughter were stranded on the side of the highway in the middle of the desert for 6 hours until a tow truck could arrive. Upon inspection the other rear tire we found that "NEW" tire was also cracked. We had to purchase 2 temporary tires to get us home as it was a Sunday and nothing open beside Walmart in a small town called Fallon. We then left there and got outside of Boise ID and had a spark plug fly out of the engine. Again having to have it fixed. I don't blame him for this one as it could have happened to anyone. The thing I blame on him is the fact that the CHECK ENGINE LIGHT WAS REMOVED. This was proven by a mechanic in Boise after they fixed the spark plug and found numerous codes and no check engine light. I have reached out to Andy numerous times and says its my fault and I must have hit something on the freeway causing the blow out. If this is how they do business I am besides myself. I cannot own a business and do this to someone else who also is trying to start a business. I have asked him to give me a refund for the tires, the towing charge and the amount of the hotel and he refuses. I think that is only fair as he said tires were Brand New. UPDATE - Update - Finally heard back from Andy this morning. He was as others have said very rude. He is still denying the fact the two rear tires were bad and said he is waiting on his detail guy to get the receipt. He then said I will be getting served for Slander and he will spend $20,000 on attorneys fee if he has to. I told him this could all go away if he paid the amount that is due to me. He finally hung up on me so I guess we will wait and see what happens. I will update review as this progresses. read more

Kory M.

5 years ago

**DO NOT USE THIS COMPANY** I booked a limo to take us from Ventura to Burbank airport for a bachelor party. I made the reservation on 11/26, for a 7am pick up on 12/09. They called me on 12/08 at 11:30am to confirm we still wanted the limo service. I told them yes, and to charge my card on file for the full amount. Later that same day, 12/08 at 6:30pm, I got a call back. The operator proceeds to tell me that their "high rollers" took all of their limos to Vegas and won't be returning until late the next day. I understand this can happen, so I ask what other vehicles they have available. They tell me they are fully booked and won't be offering me any sort of a remedy to fix the situation. The owner claimed "I should be thankful he at least called, most places would just leave you". I proceeded to get very frustrated, trying to figure out if they would offer a voucher or some sort of compensation for the late cancellation and having to scramble to find a ride for 8 people leaving in less than 12 hours. They said we will give you your money back but they wouldn't do anything else. I said fine but My guests and I will be leaving bad reviews on YELP. He responded by saying, "if you leave a bad review you will not get your money back and we will sue you for slander". I now knew who I was dealing with. The past several weeks, I've tried calling but received the same response. That if I didn't remove my review, they would keep my money for ZERO services rendered, basically stealing. I made a complaint with the BBB, which they received and made contact with me. They still asked me to remove my friend Dom's review (I had removed mine already while talking over the phone trying to get my money back) which I had him do, but this time I got the extortion in writing via the email attached to this review. Now the refund has posted to my account, almost 2 months after the original payment. I am re-reviewing so hopefully people going forward don't get caught in the same situation we were. These people are so unreliable, rude, and are basically criminals. Please do yourself a favor and don't book with them. **02/05** Now since leaving the negative review again, they attempted to charge me for the ride again. If you're going to be thief's, why not try and go bigger than $295 dollars. read more

Ben H.

8 years ago

DO NOT USE ULTIMATE LIMOS! THEY KEPT MY DEBIT CARD INFO AND STOLE MONEY FROM ME!! I rented a limo as a gift for a friend in September 2018 and paid in full at that time. A few days ago when looking over my bank statements I noticed two more charges from ultimate limos, one on November 30th and one on December 5th totalling three hundred dollars. I called on Thursday to ask about the unauthorized charges and spoke to Rick, he asked me to call back after 9am on Friday, Rick was rude, unprofessional and very short with me. I called back after 9am on Friday and spoke with Carol who said I'd have to call back after noon. I called back after noon and was asked to call back after 3pm. I would like to note that Carol is polite on the phone and I believe she just doing what shes asked to by her manager Andy. I called back around 4pm and finally was able to speak with Andy, as soon as Andy got on the phone he was rude. He said they had only charged me for the rental back in September and knew nothing about the charges in November & December. I tried to tell him that my bank statements show the money went straight from my account to ultimate limos but he would not let me finish a sentence, he spoke over me and began to yell. I asked him to not raise his voice and his response was "I haven't raised my voice yet I'll raise my voice if you want me to!" Every time I tried to speak after that he would yell over me and when I told him he was being rude he hung up on me. I had to go through my bank to get the charges refunded and thankfully was successful. Andy claims they never charged me the additional 300 dollars but wells fargo says my money went straight from my account to ultimate limos. I understand that accidents happen and if Andy & Rick had been polite and helped me with the situation I would not be writing this negative review, instead I had to go through my bank to get my stolen money refunded which was a hassle and temporally locked my checking account days before Christmas. I strongly recommend not doing business with Rick or ultimate limousines. I would also advice anyone who has used them to double check your records to make sure they have not been charged again months later. read more

Sadie D.

12 years ago

I went through all the reviews for this company and since the Pros out weighed the Cons for us, in this situation. I decided to book with Ultimate Limo. I was impressed by the service and the vehicle they sent out. They upgraded us for free. No one does that now a days! I was impressed and happy with the customer service I got on the phone and from their driver, Sam/Sammy I think is his name. Nice guy. Patient, kind, knew his way around town. We felt safe. He was even early to pick us up, he didn't rush us either. We just exchanged texts as to when and where to meet us for pick up/drop off, very easy and nice for us. He opened the doors like you expect, carried our bags etc. No issues here. My husband and I travel often for business and pleasure. We have used limo companies in the past, to drop us of at cruise line docks, airports, nights out on the town or to and from L.A. bar hoping, so we understand how to book. That seems to be an issue with some customers on here. We know how we are billed, none of that was shocking to us, even if we weren't sure how something was going to be billed we would verify first. Maybe some people don't understand the procedures for billing with limos or car services. You get billed for each stop i.e. pick up spot and drop off spot, or hourly, if you are hourly you can go where you'd like, normally at a bit of a higher fee but that's always more fun and worth it at least for us! This one trip was good for us, short and sweet. We would book them again, my husband has their card and we have told a few friends about them and know a few have called to book as well, since our trip was carefree. I am honestly glad we didn't have any issues like everyone else on here, although I must admit those who use car services and limos are not posting any issues, seems like those one time, never ask questions, so they don't know, kids are the ones with issues. I almost wondered if the "ruined wedding day girl" got a free upgrade and didn't realize it lol oh well. We got a free upgrade and loved it and our driver. So were happy clients. read more

Mark N.

15 years ago

I have used Ultimate limo 4 times. Twice for myself and friends to go out and around Hollywood, and twice for my 87 year old mother to go out for the day with her friends. Every time the car and service have been excellent. My first arrangements were made by phone. I did start to wonder what the car would really look like and would I feel comfortable with who would be driving. The car was there early looking like brand new. I met Michael in person face to face for a few minutes. Got in the car. The inside of the car was all high dollar. No disco balls. Set up so you can face the people to whom you're talking . Donald Trump type interior. It didn't take long to know I had the car I wanted . I knew I didn't want anyone else driving. Just sit back and enjoy my time out in it. For my mother it was all about Michael. "He went to the front door and walked everyone to the car. When we got where we were going it was crowded and we said we could walk. He said he would get us right out front and he did. He made sure we all got in and said he would be waiting for us and he was. It was like that all day. When we got home he walked us all back to the front door. We want Michael next time." For me being out with the guys, we mention we might need a bathroom and we were in front of a bathroom. We might be low on beer and we were in front of a liquor store. Like my mom we were always out front of where we went. I like the fact this is a smaller family owned company. You can get the same car and Michael to drive it. This company has intangibles that can't be found at other companies. Experience in all categories, driving, the ability to put the car out front in a crowded area, the foresight to help clients get the most out of their time, the ability to make one feel comfortable while out with them. I know my mother won't just be dropped off and picked up but that she will be looked out for while with Michael. Intangibles. I recommend this company to any one for any occasion. It has been excellent for me every time and for the whole time. read more

Ashley A.

7 years ago

I had a terrible experience with this organization. I will NOT recommend anyone to use this service based on the customer service received on the day of my Grandfathers funeral services. Andy the owner was very rude and unprofessional. Before this experience, 4 months prior i used this limo service for my grandmothers funeral and had not one issue. This time, I was purchasing a 12 passenger Escalade, the driver showed up early for pick up, I checked out the car & it was beat up. The paint on the vehicle seemed to look like bullet holes, the side view mirror was shattered, the vinyl weather stripping was peeling and not to mention the inside of the vehicle wasn't even cleaned/wiped down. Andy knew the reasoning the car was being booked. When I contacted Andy in regards to being unhappy with the vehicle, he tried aggressively advising me there was not anything wrong with his vehicle. However, when I did explain the exterior paint seemed to look like bullet holes Andy advises me there was a paint recall on that vehicle, also not ' knowing ' another driver wrecked the vehicle causing the mirror to be shattered. In this case, I was confused on why Andy would have sent that specific vehicle expecting me to allow my family to be passengers to a raggedy vehicle he knew has issues. Yet, Andy was very unprofessional to be arguing with a customer let alone on a day where a family is grieving. Instead of arguing trying to collect money, if it was a mistake he should have taken ownership and offered to make an accommodation to my family and I. instead of using this service, I told the driver I no longer wanted the vehicle and made the driver leave. Andy also refused to refund my deposit for a crappy vehicle he expected us to be ok with. I would definitely say that Andy was rude and heartless and I would NEVER recommend or use these services AGAIN. His fleet is old and you're not going to get the quality for your dollar. Be sure to always go to the yard and pick your vehicle or they will send you a shitty car and expect you to pay. read more

Angela S.

8 years ago

STAY AWAY!!!! ANDY IS THE WORST! Wow! I wish I would have read the reviews before dealing with this company. There is another ultimate limousine service which has good reviews so it can be confusing. This one has a Riverside address and the owners name is Andy! I rented a party bus for my birthday for this past Saturday. After confirming with me several times including Friday morning, I get a call from Andy late Friday evening saying that the party bus isn't working. He told me it was being towed at that point and I could call him in the morning to see if the problem was resolved. (Yep- I could call him?!). How can this be since he assured me all of his limos were brand new? He told me he would send a hummer instead. He was very rude during the conversation and basically sounded like he was doing me a favor. I told him I was upset and didn't want a hummer and he said he "could rent the hummer at that moment to someone else because he was getting so many calls but he was saving it for me so I would have something. Wow! Thanks buddy! He also claimed to have called everywhere to find something else for me and there was NOTHING out there. The next day while my husband and sister called everywhere to try and find a party bus, I called Andy multiple times to see if by chance the party bus was fixed. Each time they said he wasn't in the office. I finally got ahold of him around 2:30 pm and he said it wasn't fixed and he was sending the hummer. My sister called Andy back immediately to tell him that miraculously she and my husband had found a party bus for us. He tried to tell her that it was too late! He told her if she canceled he was charging her 100 dollars and when she said no- you didn't uphold your contract for a party bus (really there was no contract- not even a credit card authorization- which in hindsight should have been a warning) he hung up on her! This guy is a complete jerk and scam artist! Avoid this company at all costs! read more

Rose G.

10 years ago

NOTE DO NOT USE THIS LIMO SERVICE FOR ABSOLUTELY ANYTHING. ANDY IS A FRAUD AND CHANGES HIS COMPANY NAME EVERY 2 YEARS BECAUSE OF THE LAW SUITS!!!! After experiencing such humiliation October 15 I wouldn't recommend this service to my worse enemy. I booked party bus sept.1st for October 15. 20 min before pick up time Andy call me and tells me he won't be picking up my daughter and her 25 friends for her quinceanrea party. The look on her face broke my heart. I asked him then could you give me a deal on something else please.. he said absolutely not because it wasn't his fault that the bus broke down. He was very rude cold hearted. After making many calls I finally found a bus. When I told the bus driver what had happened he asked me if the guy was named Andy. I said how did you know. He said that that service has a reputation on leaving quinceanrea party's hanging with the same excuse. And that he gets away with it because he keeps changing his company name. I was in disbelieve and felt stupid. Thank goodness the bus driver was available because it would've ruined my baby girls day. Negative stars for that rude fraud. But I have faith it'll come back to bite him later. I called the next Monday to get my deposited back and Andy told me that unless I took the review down he wasn't going to give me a dime. I said omg am I really going to have to take you to court for my money...he said llll do court all day. So I will be updating this post. I was recently contacted by someone from another bus/limo service and was told not that Andy changes his company name every 2 years because he is constantly getting sued. At that point I said forget it. Why waste my time. The good reviews on this company are all bullshit. THEY'RE FAKE MY ADVICE TO ANYONE CONSIDERING THIS COMPANY SHOULD LOOK THE OTHER WAY. read more

Estee Gee ..

3 years ago

Absolute worst "limo" experience ever. I specifically booked a limousine for my best friend's birthday. I had a whole conversation with Carol about how I was booking a limo because they're classy. Imagine my shock, disappointment, and embarrassment when the likes of an Amazon Delivery Sprinter comes down the street on the night of the birthday. This was an 8 passenger Sprinter. I booked, paid for, and contracted for a 10 passenger limo. The suspension was awful. We had an elderly passenger who had to be awkwardly lifted into the van. The speakers had a terrible buzzing sound the entire time. And if that wasn't bad enough, there was a cheap "congratulations" poster taped to the bus. (This was a birthday party). The "free balloons" were just thrown on the floor like a preschooler's birthday party hadn't yet been cleaned up. And then to add insult to injury, I spoke with Rick after the fact. He could not have been more rude. After I explained each issue to him, he asked "Well, what do you want me to do?" in a horrific and condescending tone. I said, "Well, I didn't get what I paid for or contracted for and I'd like a refund." And then he had a temper tantrum. For some reason, both Andy and Rick seemed to be personally offended at the comparison of their Sprinter to an Amazon delivery van. Amazon has an entire Sprinter fleet. This was the most embarrassing and unprofessional limo company. They do not honor their contracts. The customer service is non existent. Don't walk away. Run. The last time I spoke with Andy and he tried to bribe me with a $100 refund to remove this review. read more

Linda J.

5 years ago

The General Manager Andy Wagner (Riverside) is a joke renters beware of this guy! They don't even deserve a star for their unprofessional service and their misrepresentation as a good company 30 plus years (yeah, scamming everyone since then most likely). I would challenge this company to an audit so that people can see how bad they are scamming the customers on fraudulent charges and Andy Wagner is very good about threatening the customer by telling them that they will take you to small claims! I challenge them to do so! My recommendation is to seek other limo companies and not use this one as they are stealing from the customers specially if you were drinking and don't remember that event that makes it easier for them to sneak in charges! When my African-American boyfriend called Andy Wagner while staying professional, Andy Wagner talked to him like "people like you". Now I can't say that he is racist, but his behavior was certainly borderline racist. Way to go Andy one more customer that you have screwed over and will never use your service again! This will be posted in all of social media and every advertisement you have out there! Rose you as the owner should be contacting your customers instead of that idiot GM ( Andy Wagner) he is going to take you out of this industry or run you to the ground! Or maybe even hire someone that has customer service skills! On top of that the limos are in HORRIBLE CONDITION! read more

Kendall L.

11 years ago

We used Ultimate Limousine in May 2014 and it was one of the most miserable experiences we have ever had. It was 100 Degrees and the air conditioner was not working upon arrival. Driver said it would start working when moving again and that was obviously not the case. This was a trip to Angel Stadium for my Father who was diagnosed with Terminal Cancer. Our entire family was with us, including small children and an Uncle who is also Ill. The curtain was torn from the window and the glasses were dirty and they forgot to stock the bar, luckily we brought drinks. After finally making to the stadium the bus was sent out and the air conditioner was fixed by the time the game was over, but it wasn't waiting for us when we walked out of the Stadium it was 30 minutes late. So, by that time the family was exhausted and all just wanted to get home. I spoke with the manager/owner or whatever he claims to be Andy Wagner and he was I thought fair by saying he would be glad to accommodate a future event. When I attempted to do this he wanted to charge me again!!! Give me a break, this company is not reputable and the customer service was despicable. The only thing that saved the trip was the driver who was very nice and admitted that the entire trip was unacceptable and he was sorry. Please use any other company as this company does not care about you the customer! read more

Joshua S.

170

11 years ago

I used Ultimate Limo for a large group of people traveling with me to LAX from Corona. We were able to set up this reservation in March for a trip in July. They did a great job contacting me prior to the trip to make sure the schedule was still the same. I had prepaid all services including the tips, this worked out extremely well for budgeting purposes and left that aqward who tips what at the end of the trip out of the equation all together. The trip to the airport, they were on time and ready to help my travelers load the numerous and heavy bags on to the bus. The bus itself delivered above expectations for sure. Very clean, well put together, maintained, and since we had already started out pre-vacation party. Their party bus took it to the next level. This set the tone for the start of a great trip. On our return, they had a driver waiting for us at baggage claim and that worked flawlessly. Just when you think the vacation / party is over, the bus for the trip home was even nicer! Andy, thank you for everything! I will continue to use you for my group travel needs as well as my daughters high school prom groups official limo company! Josh (Adrenaline Dive Company) read more

Randy B.

8 years ago

Ultimate limousine was in fact the best service period. Carol who works in the main office was the best. She is so nice and so helpful. She took care of everything I needed. Especially since it was at the last min. She made everything so easy and simple. Our driver Eric was professional and down to earth and so easy going. He was on time and took care of all our needs. The limousine it self was off the hook. Sharp looking, clean and well stocked with ice and anything we needed. Our night was fantastic. From dealing with the office to the driver to the car. This hands down was the most positive experience I've had in service almost anywhere. I must also mention. The price was right. In fact I called other services in riverside that day and all of them were more expensive. After deciding to go with this company the other companies texted me or one even called me back to see if they could work a deal. One texted that they had one extra car open for the night and tried to make a deal. Ultimate Limousines was upfront and the best price off the bat. Got to love honesty and being upfront when talking business. Thank you ultimate Limousines Randy beasley. read more

Jordan A.

5 years ago

I was a groomsman in a wedding this past weekend and the groom ordered 2 limos, one for the bride and the bridesmaids and one for the groom and groomsmen. The groomsmen limo did not have a functioning radio, the interface on the radio was completely broken therefore none of the buttons to connect a device worked. Luckily we brought a portable speak with us to get ready while at the venue that we ended up also using inside the limo. That was the lesser of the 2 issues, the biggest issue was the limos did not have any functioning AC on a hot summer day. If you live in Southern California, you know how hot summers are in the inland empire. The groomsmen shirts were ruined from the sweat and the bridesmaids makeup was running down their faces. This is unacceptable for any occasion but specially for someone's wedding, possibly one of the most important days in someone's life. The talk of the wedding was "why are you guys sweating? what happened to your shirts? Why is your makeup running?". If you are looking for limo services stay away from this place! Unless you want to be a complete sweaty mess and have no music at the end of your destination. read more

Marlene A.

5 years ago

There should definitely be an option to leave NO STARS. My mom and her fiancé rented 2 limos for their wedding to take us to pictures and then to the reception. Neither limos had working AC and one of the limos had absolutely nothing working from the radio to AC to TV. Mind you the ride from our house to the pictures WAS NO MORE THAN 10 MINUTES AWAY and by the time we arrived most of our makeup had already dripped off our faces. Might as well have just walked there if we knew the AC was not going to work. No AC with a car full of body heat + California 95+ degree weather is not okay. You could only imagine how our makeup and grooms men's shirts looked by the time we got to the reception from the pictures which was a 40min drive. The drivers both called the company and they said it would get taken care of. Neither ACs we're fixed and My moms husband is now being called a liar and an idiot by the manager . What amazing customer service and what a great way to deal with an issue, ignore it. I hope none of you make the mistake of using this limo service. read more

Lichota S.

1 year ago

Last year in 2024, Ultimate Limousine saved us after a housing rental debacle where the renters moved a group of 25 of us 45 min away from our original destination/home the day before Stagecoach. Leaving us stranded far away when we could have originally walked to the festival. A group of 25 would've made a nightmare situation but luckily we connect with Andy and Carol of Ultimate Limousine and salvaged a bus. The silver lining of getting scammed out of a home was learning about Ultimate Limousine. The bus rides became such a memorable and fun party of our trip. So much so that we rented from them again here in 2025 while being about only 15/20 min away this year. Once again Ultimate Limousines showed up on time and went above and beyond. Our driver Rey was the best. I'd recommend her as your driver if you get the chance. She is a was fantastic. We will be continuing to use Ultimate Limousine every year for Stagecoach until they give us a reason not to (plz don't tho)!!!! They rock. Have some fun and make unforgettable memories. read more

Terrie C.

12 years ago

We hired ultimate limousine for my daughters 15th birthday. We requested a white hummer limo that accomadates 16 passengers. The night before the event we get a call from Andy stating that the white hummer that was PREFERRED was not available but he could send a black hummer limo. Given such short notice we had no other choice. The next day a black excursion shows up and didn't accommodate our 16 passengers so some had to sit on the floor. As we headed to our destination we followed the limo and noticed it was overheating not to mention the a/c wasn't working in 100 degree weather. When we confronted the driver he said if we had any problems we would need to call the 1800# on Monday as he was only the driver. He then said he would be back because he had to go and put gas. When he returned we sent him off with 16 teenagers to drive around. He dropped them off at a random park to go and put gas again! I will never hire them again much less recommend them to anyone! read more

Lily C.

10 years ago

We have used Ultimate Limousine services for over 20 years. We have been extremely happy with the quality of service they have provided. Last weekend we went to pick up our son from college. He had just graduated from MIT in Boston, Mass. We reserved a limo from Ultimate Limousines to take us home to Newport Beach from LAX. Only at the last minute did we realize that we would be travelling back with 12 suitcases my son had accumulated over the years he spent at MIT. I called Andy (the owner) the night before our flight. He went way out of his way to make sure a 15 passenger van with the back seat removed was waiting for us promptly at LAX to accommodate us and all our luggage. This is just one example of the exceptional service we have received over the years. We highly recommend Ultimate Limousines for all your limo needs. We normally do not write reviews but want to show our appreciation for a job well done. Ken and Lily Cooper Newport Beach, CA read more

Joaquin Z.

3 years ago

DO NOT TRUST THIS COMPANY! If I could give this company zero stars then i would. Terrible customer service, and inconsideration for others. I rented the party bus for my daughters sweet 16. I spent 800+ on makeup and hair for it to be ruined inside the bus. the air conditioning was not working prior to taking off and the driver insisted that it would start working when the car started. the AC was giving off hot air the entire ride. despite their efforts of telling the driver, it was not fixed. it ruined the experience of all the passengers. it was outrageously hot inside the vehicle the entire time. We talked to the owner Andy. We did not receive any compensation or even an apology. They claimed that it was the kids fault for "messing with it." He Blamed us for breaking the AC! even though the air was not working before they had even entered the bus. Terrible! do not choose this company for your special day. See you in court Andy!! read more

Tyana R.

7 years ago

HORRIBLE experience with this company on September 14th 2019, I gave a deposit two weeks prior to my reservation date and we made an agreement on what I owed and had to pay the day of the event & when I arrived the driver charged my card an EXTRA $200. We only had a two hour drive, the 2nd hour we sat on the side of the freeway the entire time because the back tire completely blew out and ended up having a to call an Uber to get to our final destination. I contacted Andy two days later and he let me know that he would look into it, but as I kept trying to contact him he started being very rude and disrespectful, all I asked for was a refund for the 2nd hour or to accommodate me and my friends on another bus for an hour. But his customer service was very disrespectful, he hung up in my face. I 100% feel like this company is a scam. Please don't waste your money on this low budget, unprofessional business!!! read more

Ultimate Limousines - limos - Updated August 2026

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