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    Ultimate Comfort

    4.2 (5 reviews)
    Open 10:00 am - 6:00 pm

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    Sunset Pools & Spas

    Sunset Pools & Spas

    2.6(13 reviews)
    2.2 mi

    We signed a contract back in February this year for weekly service. We also signed up in February…read moreto open up the pool the second week in May. I did so early so we could make sure that our pool would be open and usable for memorial day. Service so far has been an absolute nightmare. We were totally flexible on the day of service and the time but just asked that it be ready to go by mid May and I let them know that I was having events on memorial day and on the Friday before. Here is what I emailed Sunset today about my experience thus far. It looks like barring a miracle, we won't even be able to use our pool on memorial day as the pool and chemicals are cloudy and our cleaner is not working properly: "I have called seven times to your office over the past three days. The first time I called on Wednesday to confirm that my service was on Thursday and it would be performed as scheduled. They confirmed yes. On Thursday (yesterday), I called because at 11 am, no one had arrived for the scheduled service that day. The front office again told me not to worry and assured me they would be coming that day, Thursday. Then I called again at 3 pm because no one was there and they said I was next on the Thursday schedule, and they should be at my home shortly. At 5:15 PM when no one had still arrived, I called again and your office was now closed. I left a message on the general number. I also called your "emergency line" and left a message there. No one ever returned my call. No one ever showed up!! Today (Friday) I called this morning and they said someone would be coming today. Then when no one arrived by 11 am, I called again and they said they didn't know what was going on and would call me back. No one did. I called again and the office was closed." So, if you want to spend your time chasing down customer service and looking at an unusable pool for the memorial day weekend, this may be your company for weekly service. Just don't ask for Thursdays, that's our day!!! (Dripping with sarcasm ).

    Bill from Sunset was very helpful, accommodating and accessible during the process. He was honest…read moreand understanding and built a pool catered to our families needs. They have been very organized and efficient during the process.

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    Sunset Pools & Spas
    Sunset Pools & Spas
    Sunset Pools & Spas

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    Arvidson Pools & Spas - Enjoy year round aquatic fitness in a Hydropool Swim Spa!

    Arvidson Pools & Spas

    4.2(27 reviews)
    8.5 mi

    We started using Arvidson's for our pool last year. We do the maintenance, so we use them mainly…read morefor testing water and buying needed chemicals. We've gone to a few other pool stores over the years. I found that Arvidson's is the best at understanding what pools need for the right balance, and then following up to ensure everything turned out okay. I went there two days ago, and I had a high level of ammonia in the pool. I have no idea how that would have happened. Rather than sell me an expensive round of chemicals, they told me to drain 1/3 of the water out of the pool and refill it. They said that would mean I would need less to balance the water. When I returned today, the Ammonia levels were low enough that I didn't need to do anything other than add (a lot) of chlorine. More than anything, I trust their judgment in chemically treating pools.

    I bought my above-ground pool from Arvidsons about 20--yes, 20--years ago. I have continued to…read morehave it serviced by them all this time. We buy our chemicals from them, have the water tested for free by them, have the pool opened and closed by them. When we needed any kind of new equipment, I have entrusted the knowledge and service provided by their Service Department. I have especially enjoyed working with Peter, ZZ and Sheryl. Recently, I ordered the wrong service and Sheryl made it right without blaming me or overcharging me to get it fixed. I trusted them to deliver and install a pool beloved by my children and now my grandchildren. Thank you.

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    Arvidson Pools & Spas - Evenings are better in the warm water of a new Caldera Spa from Arvidson Pools & Spas.

    Evenings are better in the warm water of a new Caldera Spa from Arvidson Pools & Spas.

    Arvidson Pools & Spas - Turn screen to screen time into face to face time in a new Caldera Spa.

    Turn screen to screen time into face to face time in a new Caldera Spa.

    Arvidson Pools & Spas - Reconnect in a new Caldera Spas hot tub!

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    Reconnect in a new Caldera Spas hot tub!

    Danna Pools

    Danna Pools

    2.7(14 reviews)
    10.2 mi
    Family-owned & operated
    Established in 1991

    Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

    I had Dan install my pool & WOW what a great job he did. Super fast & nice !! Any pool needs hit…read moreDan the man up !! Thank you so much !!

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    Danna Pools
    Danna Pools
    Danna Pools

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    Ultimate Comfort - hottubandpool - Updated May 2026

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