I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

After the dry cleaning staff mistakenly altered a pair of my pants that were only meant for dry…read morecleaning, the owner contacted me to apologize and reimbursed me to buy a new pair of pants. I appreciate that he took responsibility and was very willing to resolve the issue in the best way possible.

I was so delighted to find Perfectly Pressed for three reasons:…read more 1. Pick up and Delivery! I receive a text message the evening before to remind me to put my clothes out by a specified time. 2. The communication with the owner is incredibly prompt and reliable. I care A LOT about my clothes- and I have always been able to call Perfectly Pressed with any questions or concerns about alterations, concerns with certain fabrics and repairs. Communication is key. 3. The ethos upheld by the owner- I feel like Mr. Rami cares about my clothing as much as I do, and I trust that my clothing is in very good hands- and I am very discerning when it comes to communication, professionalism and knowledge about how to handle high maintenance people like myself- I admit it- In these times, I think having pickup and delivery for dry cleaning is a luxury- the price points are fair, and you never end up talking with a robot. You won't be disappointed.

I moved here from midtown Manhattan, where dry cleaners always included free pickup and delivery as…read morepart of the service. Here, however, this basic convenience is virtually unheard of! Happily, there is Perfectly Pressed. I came across this company just two years ago, and what a difference it's made in my life. The work, as the name suggests, is always perfect. And the owner, Rami, is completely professional and responsive. I use this company for linens as well as clothing, and love the fact that everything comes back beautifully folded or hung. I also love the billing process, which is very professional, complete with weekly receipts and monthly statements. Thank you, Rami, for making my life so easy!

Great and reliable service at a super reasonable cost. We recently moved to a neighborhood with…read morelimited dry cleaning options and great to have Express Dry Cleaning available. In addition to clothes they're also great with comforters and outerwear, and you can specify your preferred amount of starch.

The pick up and delivery service is excellent and easy to schedule. They have never missed a day,…read moredamaged or lost any items. I've been very pleased with their service and have been a customer for about 3 years.

I decided to pay a visit to the cleaners because it was long overdue for some of my clothes and I…read moreread all the positive reviews online. I also near a new pair of jeans hemmed because I'm a shortie. I met the owner, Naomi, a small Korean woman who stated she had 30+ years of experience. She asked me fine details like if I wanted original hemming or to simply cut to the length I needed and go from there. It's a $10 difference so I rather keep the original hemming but I appreciated the subtle details. Unfortunately though, she isn't able to get ink stains out, so I do need to find someone who might specialize in that.

Quick, professional service! I had gone here years ago for jacket and dress alterations. This time…read moreI needed some pants hemmed. They did a great job with the stitches for dress pants were not visible and the jeans looked great! The said 2 days but I got a text the very next day it was ready!

Save your money and go to SK Cleaners across the street. I went here to have drapery dry cleaned…read more We were called early that the drapery had been damaged in the process, but was not very noticeable. We spent over $1,000 here, and the best they could offer was $35 off both of the damaged drapery, which cost $140 each. I was not aware of how low the discount was until after speaking with them. We were told that because of the age and sun damage it caused the tearing. The one area where the seam is damaged does not even face the window, so saying that was the issue is not true. Since we signed a waiver that they make every customer sign before, we are fully responsible for the damage. I understand, but to give us that small a discount is a joke for the amount of business we gave them. When we received the drapery and installed it again, the damage is very noticeable. Now I have to find somewhere to repair the drapery since they did not even offer to fix it. For the price, this place is a joke! I have gone across the street many times and never had an issue for a fraction of the price. I will never return here and make sure anyone I know never goes as well. Update: Found a place to repair. It is over $700 to repair, and they noted that the drapery did not look very clean either. We are now paying to clean again and repair because this dry cleaner SUCKS!

I had a very disappointing experience with Parkway Dry Cleaning.I entrusted them with a designer…read moregown worth $1,600, and it was returned to me with two visible holes and stretched fabric. The damage made the dress unwearable and was especially upsetting given its personal and financial value. When I contacted the company, their seamstress confirmed the fabric damage -- specifically referring to "yarn slippage" -- and explained that stitching the holes would only make them more noticeable. She removed some loose fibers, but the holes remain clearly visible and uncorrected. Although the seamstress mentioned in the email that the yarn slippage is not noticeable and removed loose fibers to hide it, the attached photo clearly shows the damage.When wearing the dress, the fabric stretches slightly in that area, making the spot look like an actual hole. This was not present before cleaning. I'm very disappointed with the result and the handling of the situation. In addition to the holes, the fabric was visibly stretched, and the dress no longer fits me. It feels like it has become at least half a size to a full size larger. This change is obvious and was not present when I dropped off the dress. I had inspected it carefully just days before, and I have photos to prove it was in perfect condition. Despite this, Parkway claimed they followed the care label and suggested the damage could have been caused by a weak area in the fabric or something like a purse strap rubbing against it prior to cleaning. This explanation was completely inappropriate -- the holes are located in areas of the dress where neither a purse nor a belt would make contact. In the end, they offered me a store credit for future cleaning services. However, that does not address the loss of an expensive and personally meaningful gown. A credit is not a meaningful solution when I no longer feel comfortable trusting them with any of my garments. I'm sharing this to caution others -- especially those considering sending valuable or delicate pieces. While the company may claim to follow care labels and procedures, in my experience there was no accountability when something went wrong. I've included photos of the damage (photos I did after they repaired), and below you can find a summary of our communication for full transparency.

They do a beautiful job and are always cheerful. I have had them dry clean some fancy old beaded…read morework and they did an excellent job. Well worth the time looking For parking.

Friendly service always. Work is ready when promised. They just put a new zipper in my wife's…read morefavorite puffer jacket, and there was one especially quirky detail to deal with. My wife has done a lot of sewing in her life and is also very particular about details. She can hardly believe what a good job the seamstress did with her jacket! You can't see that anything was "fixed"! It looks brand new.

Excellent Service/Pricey!!! I have visited Prestige many…read moretimes in recent years. Recently realized I've never written a review. The Prestige Dry Cleaners is located in the Georgetown Square shopping center-next door to the Giant grocery store. Let's review now. First & for most this is not the cheapest nor cheap Dry Cleaners in Bethesda! What is does is provide excellent quality service. This is my Dry Cleaner for specialty items & When quality & accountably are most important. I most recently visited May 2018: (See Photo) *DownComforter cleaned-specifically dry cleaned. Upon picking up in May 2018: cleaned comforter arrived in a sturdy plastic cube. I unzipped cube Touched the comforter & sniffed to ensure no wet spots or smell existed. Fast forward I took said comforter out of its packing December 2018. Fluffed it up, placed it on the bed. It looked great, fluffed up fine, no smell. *I've had leather gloves cleaned several times. Most recently August 2018. First use November 2018. Clean, soft supple leather to touch. In fairness everything not alway perfect. However when Prestige had Epic Fail They corrected it Immediately. *Winter Down Jacket: In 2016 I brought my heavy down jacket in To be washed professionally,(too heavy for home wash), not the first time for Prestige cleaning jacket. I picked up jacket-pockets seemed wet; (I assumed it just came from being cleaned) it would dry quickly. I was wrong! The next morning I felt the jacket it was still damp. I immediately called Prestige & explained the Situation. The manager was surprised & asked me To bring back the jacket to be cleaned again. I returned to Prestige & the manager Felt the jacket herself & agreed it wasn't properly Dried. After this I learned to check jacket upon pick up. She had the jacket recleaned & returned the next day clean, dry & complementary-No Cost. This is why I say Excellent Service. .

I've been using dry cleaning services for over 30 years in several states, and I've never…read moreexperienced pricing or service like this. I selected this location because it was convenient, but I was shocked when they charged me $52 to dry clean just four pairs of pants. On top of the extremely high price, the customer service was disappointing. If a business charges premium rates, I expect premium service -- and this place did not deliver. The attitude and overall experience did not match the cost. There are many other dry cleaners in the area that offer better service and more reasonable pricing. I would recommend choosing another place.

I sent a pair of shoes to have the heels replaced. They are amazing. I forgot to ask to have them…read morepolished, but I am satisfied with what I asked them to do. I would use them again.

Dylan and Angelique are friendly professional and the store is welcoming. I do wish they provided…read morehangers in smaller sizes; sometimes the very large hangers stretch sweaters and other stretchy items.