They got a mystery stain out of very expensive drapery…read more It's not at all convenient to my home, but for big jobs like drapes, I'm willing to drive the distance. I believe all the cleaning is done in-house, which is something you don't see much of. Everyone I interacted with was very patient, kind, and knowledgeable. The business owner's reply actually made me realize that I forgot to mention they pick up and deliver! I drove the 40 minutes out to them when I dropped off, bc I wanted to show them exactly where the stain was and get their opinion. I definitely took advantage of the delivery service though. So convenient.

AVOID!!!! This company came with (old) rave reviews from my neighbors. Times have changed, staff…read morehas changed. Moths invaded, and I had to clean my 5 year old wool drapes (around 2k). Painful- cleaning wasn't needed- but I had to get rid of the moths. I paid to have them taken down, cleaned, and reinstalled. When reinstalled several panels had a hem missing. Installer apologized and took them back. I was unexpected charged for hemming, based on legal language "if due to age or humidity,..." blah blah. Not my case. New drapes, perfect conditions. I was not advised, just charged- when I challenged over email response was curt and said they weren't charging me for uninstall reinstall (despite the fact the new staff missed the hem failure- never mind cleaning undid the hem). 3 days ago I get a $350 charge for taking down and reinstalling drapes- for their mistake, written language saying I would not be charged, no advance warning of charge. No response to my email. In addition, the hem is not good- drapes are now dragging on the floor and shrinkage of wool fabric has caused this weird pinching on the bottom. The only bright spot was the guy who installed and took down the drapes. He is a superstar, but set to retire.... so I would expect further decline in customer satisfaction. Please.... find anywhere more honest, with better customer service and communication.

My favorite cleaner in Potomac Village brought some shoes up there and they made them look like…read morebrand new. Really friendly staff on top of their game, a lot more character and personality and better prices than the other shops in the village.

Terrible experience here. I brought 3 pieces of clothing in on Tuesday and requested a Saturday…read morepickup. When I arrived on Saturday to pick up my bill was $38. I was then informed that I was subject for a rush fee as it takes them 5 business days to dry clean. Modern cleaners can turn around an order without a rush within 5 business days and they should informed me it was a rush order prior to taking my clothes. Don't come to this store unless you enjoy being nickeled and dimed for service.

I am long overdue in writing a review of Westwood Cleaners. I drive a minimum of 70 minutes…read moresometimes 2 hours, as I no longer qualify for delivery and pick-up. Every time I take the plastic offI am so grateful to have Westwood Cleaners in my former neighborhood!

I have decided on Westwood Cleaners as my regular place for this service. I live in New York City…read more My elderly father lives in suburban Washington, D.C., and I have to check on him. My job obliges me to dress up, even post-pandemic. So I have a stash of shirts I keep in this neighborhood. Westwood is competent. They are efficient. They notify you via text when the job is done. Although I selected them based on the ease of walking there from where I stay, there were two options in the vicinity. Westwood had the better ratings on Yelp. I was satisfied. I have no reason to go elsewhere. I don't have more to report, because a dry cleaner is utilitarian. I want to be a regular. This is where I will do that. I'll post again if anything changes.

Excellent experience here. Been using them for several months. Extreme attention to detail in…read moretailoring, laundry and dry cleaning services. For example, they notice stains I never saw and wrap special / unique buttons to protect them. Communicate well - Will text when order is ready for pick up, and if have questions or concerns. I had accidentally dropped off a torn shirt without realizing it, and they reached out to be sure I knew it was torn before they wasted my money cleaning it. The friendly staff make a mundane errand a delightful interaction.

Great service in a convenient location. The prices are decent for Bethesda. Will come back.read more

I've been taking my clothes to Rose Cleaners since 2021, and they consistently do a great job…read moretaking care of each garment. The best service the offer is alterations. Mr. Kim is incredibly meticulous and detailed oriented. When altering skirts and dresses, he doesn't just shorten or lengthen them, he thoughtfully adjusts them with your body shape and fit in mind, which makes a huge difference. He clearly knows fabrics well and understands exactly how each material should be cleaned and handled. Although his English is not fluent, he is always friendly and professional and takes great care with everything--from everyday clothing to more delicate items. Turnaround time has always been reasonable, and my clothes consistently come back clean, pressed, and looking fabulous. :)

Pretty decent and quick service…read more I thought the pricing for dry cleaning was good. Since this is my first dry cleaning experience in the area, I cannot compare it to other places. But, the cost for three shirts, two suit jackets, and one pair of pants was about $37. Also, extra points because my items were ready first thing the following day. I'll admit that I originally came here because I needed a pair of pants altered. Unfortunately, I could not use the alteration services because I need 2- to 3-business day turnaround. While I have not tried a lot of dry cleaning places in the area, I have a feeling this will be my go to spot.

I was so delighted to find Perfectly Pressed for three reasons:…read more 1. Pick up and Delivery! I receive a text message the evening before to remind me to put my clothes out by a specified time. 2. The communication with the owner is incredibly prompt and reliable. I care A LOT about my clothes- and I have always been able to call Perfectly Pressed with any questions or concerns about alterations, concerns with certain fabrics and repairs. Communication is key. 3. The ethos upheld by the owner- I feel like Mr. Rami cares about my clothing as much as I do, and I trust that my clothing is in very good hands- and I am very discerning when it comes to communication, professionalism and knowledge about how to handle high maintenance people like myself- I admit it- In these times, I think having pickup and delivery for dry cleaning is a luxury- the price points are fair, and you never end up talking with a robot. You won't be disappointed.

I moved here from midtown Manhattan, where dry cleaners always included free pickup and delivery as…read morepart of the service. Here, however, this basic convenience is virtually unheard of! Happily, there is Perfectly Pressed. I came across this company just two years ago, and what a difference it's made in my life. The work, as the name suggests, is always perfect. And the owner, Rami, is completely professional and responsive. I use this company for linens as well as clothing, and love the fact that everything comes back beautifully folded or hung. I also love the billing process, which is very professional, complete with weekly receipts and monthly statements. Thank you, Rami, for making my life so easy!

I've been extremely happy with their quality of service! The owners are very responsive and clothes…read moredone when promised.

After more than a decade of me coming to Chevy Chase Valet I've never been so disrespected by a…read morebusiness owner in my life! If you are a woman do not bring your clothes here, John does not value you. He's an old miserable man who just wants your money. The story; my husband purchased a Canada Goose coat for me 2 years ago. To replace my old North Face which I had been keeping since high school (I'm 39 now), which John has also dry cleaned for me in the past. Last year I took the coat in after winter was over maybe wearing it 5-10 times tops! I picked it up several months later as I don't live in the area and my office moved to the other side of Bethesda (near Montgomery mall). Never bothered to look at it, which is my fault until about 3 weeks ago (it's been a very mild winter) I took it out to wear and noticed that the lining of the coat was grey (black coat) and looked like it got way too much heat as if it was pressed. This was in the lining of the sleeves and pockets. I called and John said he needed to see it. I came in so he can take a look and I've never been so disrespected by a man in my life! He yelled at me repeatedly saying me my coat was worn out, and that he didn't want to hear my bull shit and walked away! Why on earth after giving you my money for over 10 years would I lie about a coat! I don't think Canada Goose would be in such high demand if a coat looked like that after a handful of times being worn. He was incredibly rude and didn't want to take any responsibility. Completely ruined a $600 + jacket, and had no empathy whatsoever. See you in small claims court John. You messed with the wrong one! I've been running my own business for over 15 years ethically I will not be bullied by the likes of someone like you a real piece of shit and an excuse for for a human.

The customer service is good, and that is why I wanted to try them out twice before leaving a…read morereview. They are pricey but that is the same for almost all cleaners. I'm not certain the clothes are cleaned on site or outsourced but what I know is my clothes did not look like they were well cleaned just well starched for certain items. My earmuffs are sticky on the outside and my coat is covered in lint. I will be calling to have these items re-cleaned. I do recommend them for their customer service but bear in mind they are pricey; for 2 skirts, one trousers, one coat, one sweater and earmuffs I paid over $80.

Milestone Cleaners has been my go-to for both dry cleaning and alterations, and they consistently…read moredo an excellent job at a great value. They recently helped me with hemming my curtains as well as extending another set--both of which were not easy tasks. The craftsmanship was great, and the finished result looked seamless. I also bring them my dress shirts and other dry cleaning items, and they always handle everything with care. Their service is reliable, and they're professional, friendly, and efficient. For the quality of work they provide, their prices are very reasonable. If you're looking for a trusted cleaner for both standard dry cleaning and more specialized tailoring needs, I highly recommend Milestone Cleaners!