Newest location of Westwood Cleaners now in Potomac. Conveniently located with plenty of parking…read more A little pricey, but they do a great job and the service is friendly too.

I had three pairs of heels that needed the heel taps replaced, and a pair of beloved wedges that…read moreI've worn to shreds. Nick did a great job on repairing the wedges, replacing the sole and basically restoring them to like new. Very happy with the results and highly recommend!

I'm the biggest procrastinator! I really wanted to wear these shoes last summer, but I couldn't…read morefind a repair shop in time before my vacation. This time I promised myself that I would do it ahead of my vacation, but again I procrastinated until the last minute. I found this repair shop and decided to call on Friday and see if my shoes were repairable in the time I needed. I'm assuming I spoke to Nick, and he said he can have the shoes to me by the following Friday (a week later) I needed them before Thursday as my trip was then. He said he can get them to me anytime after 2pm on Tuesday. I rushed over on Friday to drop my shoes off. Something to note, you have to pay before the repair which quite frankly I wasn't a fan of but I had no other option. I headed over on Wednesday and my shoes looked brand new! These shoes are so comfy and I would quite frankly cry if I had to toss them. The heel got stuck in the road on my trip and I was able to yank the heel out without ruining the job Nick had done! Overall great experience that I even considered bringing my other shoes to his shop as well!

i've used this repair twice. i thought the work was excellent! Shoes, which were old, looked…read morenew. i will always come here first. new

SCAM SCAM SCAM SCAM SCAM…read more Quite literally the worst experience I've dealt with in a very long time. I was charged $140 for my soles to be replaced. When received the rubber was already fraying. After wearing for about 3-4 hours they already had major signs of damage. I went back and gave them my boots. They told me they would be ready the following week on Tuesday. It is now Friday and they haven't touched them because I need to some reason talk to the owner which the shop refused to give me their number. They've held my boots for two weeks now and refused to give me my boots back so I could take them somewhere else to be fixed properly. For those of you who are sitting there debating on replacing your soles on your boots instead of buying a new pair. Please. Save yourself the trouble and just buy a new pair.

Quality work! Zipper repaired on a favorite pair of high end boots. Heel replacement on 4 pair of…read moreshoes, along with heavy duty sewing of buttons on a leather dress coat. Excellent service, done when promised, footwear good as new and the coat as well! He said he'd try to repair the boot zipper before replacing, which he was able to do. Explained what might prevent the fix, I left both boots in case he had to replace so they would match (replacing both). Pricing was fair for sure - will be going back with more pair if needed!!

Willie did an excellent job restoring four pair of shoes in various states of disrepair. Very…read moreprofessional.

I had a great experience at this local shoe repair shop! I brought in a leather Apple Watch band…read morethat didn't quite fit right--it kept sliding and was really uncomfortable to wear. They were able to alter it perfectly, and now it fits like it was made for me. The craftsmanship was excellent, and you can tell they really pay attention to detail. It's such a simple fix, but it made a huge difference for me. I'm so glad I found a place that can handle small, precise adjustments like this. Highly recommend!

They quoted me $195 but charged $202.78. The men's leather shoes turned out great, no complaints…read morethere. The women's shoes were another story, one pair started falling apart after I wore them twice, and the other came unglued before I even had the chance to wear them. To be fair, they were nice about it and offered to fix them, but honestly, I would only bring good leather shoes here. For anything else, you're probably better off just buying new ones.

Raul took shoes that I'd gotten resoled at a local mall about a year ago, and he transformed them…read more The previous shop did shoddy, pricey work. The quality of materials Raul used, on the other hand, appears at this stage to have been superior. Time will tell, but he seems to have done a much better job.

I dropped of my shoes two weeks bf Christmas. TWO WEEKS.Owner said ( as he gave me my repair…read moreticket) completed by Dec 27th! Cool! I called January 10 to say I would pick up by the 24th.... Then SNOWMAGEDON happened! Mind you... I took my repair to this particular shop from a personal friends' review.... So today ( Feb 2,2026) I drove down to pick up my shoes..... The owner looked at me with confusion as I handed him my repair ticket. I described my shoes to a T...5 inch stilettos with a wide crisscross strap. Still confused face. I literally watched this man walk over to a pile of shoes and rummage through pairs and pairs of shoes to eventually find mine on the bottom of the pile.... Dusty and half stripped . So I knew work had started on them bc I did not drop them off in the condition I took them back in. I inquired as to why they were not finished and he said " it's been busy, then snow". I also asked why he did not tell me he had not finished them when I called ( and I gave him the tix number on the 10th of January). He shrugged his shoulders. At this point.... ZERO APOLOGY! ZERO offer to complete the repair at a 25% discount.... I did not ask him for one. He said... and I quote..." you said take your time".... In my mind and most other customers minds.... Take your time means in a reasonable time..... HE gave me the date of completion for Dec 27.... Again.... Shoulder shrugs! How does someone run a business like this? Lack of respect for my shoes ( found on the floor) lack of honoring the delivery date with ZERO APOLOGIES. Then have the audacity to place blame on THE CUSTOMER for not having the repair FINISHED because I stated take your time! SOMEONE MAKE THIS MAKE SENSE TO ME!!!! I called my friend who highly recommended MASTER REPAIR SHOP in Rockville Maryland to me and let him know how my repair project was treated. He was beyond shocked. Many apologies from my friend but not ONE from the OWNER! Please avoid this shit hole ( physically a nasty mess... where my shoes were found on the floor) AT ALL COSTS!!! The owner is CLUELESS on how to provide great customer service. It was HEINOUS AND DEPLORABLE AT BEST! With the damage done to my shoes ( because he started my project) the price to fix them at another shop up the road was 50 dollars MORE... at $150.00! That's double the cost of the shoes when I bought them. When the owner said he would fix them in the next MONTH ( I have a late Winter wedding to attend and wanted to wear the shoes in question) I nearly lost my mind! I stared at him with such disappointment .... He then said... and I quote..." You didn't pay YET, so here" and held out my shoes to take. I took them and as I left I told him what I thought of his shitty customer service in Italian, Spanish and English! I'm sure he understood ONE of the three languages I speak! Master Repair Shop in Rockville, Md is a horrible place to have your shoes repaired. The customer service is beyond repair itself and I will NEVER EVER allow this shop to work on any of my shoes if I'm in need of repairs. It should NOT TAKE over 7 weeks to repair something this simple as my repair needs..... in his words! A complete disaster and I give Master Repair Shop in Rockville, Md a negative 10.... -10 !!!! Zero stars!!!! Had to put one star rating other wise it would not allow me to post! But still.... ZERO CUSTOMER SERVICE!!! A total shit hole! Kathryn L

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

I have been doing business with them for years, and have always gotten excellent service. Brother…read moreCorbin (known as Skip) is always courteous. I never had a problem with any repairs he's done. I even go to him for advice on shoe matters; even my wife's handbags. He's precise on when he says my shoes will be ready. THANKS Skip for years of superb service "Ralph W."

This shop has offered excellent service for many years, so I am truly sorry to say that after…read morebringing a beautiful pair of shoes in for a very minor repair, they were ruined, even after a second attempt at fixing the damage done in the initial repair. It is a shame to see a good repair shop go down, and a shame to have to take a lovely pair of shoes to a second shop in order to try to get the damage to the shoes undone. This shop does not even deserve one star.

I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

As far as the shoe repair they don't do it on premise,they outsource the work to others. So,price…read morethey told me changed 3 times and took more than 10 days to change sole on shoes. But manager/owner was polite,offered me resolutions and after all,quality of repair was high enough.

We just moved into a new place without a W/D and are trying to get laundry squared away. Used…read morelaundry mom once so far. Even though the price per pound is higher than some other places, the fact that pick up and delivery is included still makes it a pretty good value. Pick up was a little later than they said, but turn around time is FAST and everything was wrapped up in perfect little bundles. Plus my shirt smelled so so clean even after a full day of walking around in the sun. Thanks Laundry Mom!

Depending on the day and time you can find less busy times. They keep the machines clean. Prices to…read morewash fairly competitve. Finally they are close to a Dollar Tree in the event yo need to purchase detergent and dryer sheets.