1. Ultimate Buds

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Knoxville, TN

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Ultimate Buds

3.8 (5 reviews)
PriceyElectronics

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Electronic Express - New storefront of Electronic Express in Oak Ridge. The new storefront features grass and railings

Electronic Express

3.1(19 reviews)
9.6 mi

Alex provided an excellent buying experience from my initial call, to helping me walk through the…read morewasher I originally wanted and entertaining another and kept me on task with the original plans. He allowed me the time I needed to call my insurance company to make sure my coverage already covered surges and such. He set perfect expectations regarding scheduling and delivery. Alex was helping another couple that arrived before I did, yet seemed to share his attentiveness with us both equally and not taking anything away from the experience. There was ZERO pressure...just all information I could need and so being overwhelmed. He was knowledable and honest. It felt like he was more committed to the experience than the sale, annd he was personable annd candelid...and as a salesperson myself, I appreciated that. Speed Queen isn't the cheapest but its reputation is long-standing and I haven't bought a brand new washer in over 20 years. There's something to be said about buying Made In The USA and a 5 year warranty I feel brings comfort, pride, and value to the table. The daily delivery emails were great with as busy as I've been with work. I called back several times from both my work and personal phone to confirm the delivery window set for me and never got anyone on the phone. I got a call less than a hour before expected delivery and was able to pick up because I was at an appointment I had to move up to be able to make the delivery window work for me (which was established the evening before) and the person calling to schedule was curt and snarky, asking for the phone number on my file. I told him the work phone number he was calling was for scheduling because it was during work hours and the other number was personal. He acted annoyed that I didn't know which one was on my file when I provided both at the time of purchase and this is my first purchase from y'all. He told me my drivers would be at least half an hour early awouod only wait 15 minutes. I told him I moved a personal appointment to 9am once I received delivery window from 10-1, so would need them to keep the time they committed to. He seemed annoyed with that as well, although I told him I'd be home by 10 for the delivery. I was home around 9:40, with plenty of time. The drivers were kind, professional, and efficient and said they had a lot of deliveries which is why they were early. They didn't seem annoyed, and were wrapped up with my install by 10:05, so should technically still been ahead of schedule.

BEWARE! Dishonest. essentially scam artists. Lie about…read moredeliveries and refusex to issue refund for non functioning $2600 TV. Just awful people and business.

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Electronic Express - A small piece of the large TV demo wall found with Electronic Express of Oak Ridge

A small piece of the large TV demo wall found with Electronic Express of Oak Ridge

Electronic Express - The mattress section found with Oak Ridge's Electronic Express

The mattress section found with Oak Ridge's Electronic Express

Electronic Express - View from the front door of Oak Ridge's Electronic Express

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View from the front door of Oak Ridge's Electronic Express

Best Buy - Knoxville - Beware of the mat. No cones to warn you.

Best Buy - Knoxville

2.4(94 reviews)
3.0 mi
•$$

I recently had the most wonderful experience of receiving assistance and guidance, over the phone,…read morewith a knowledgeable , gracious, and very patient Best Buy representative named Sierra. This was the Town and Country Circle Store in Farragut TN. My grandson and his friend visited for a week and used my LG77 Class 5 series for their games. They adjusted the settings for their taste. When I tried to use my TV after they left I had no idea how to adjust the settings back where they were. I called the store where we purchased the TV for help. I fortunately got Sierra who guided me through the adjustments and then educated me on future problems I may encounter and ways to solve them. Sierra is an excellent representative for Best Buy. Not only was she knowledgeable but Her friendly demeanor made the experience of learning how to adjust my settings myself an enjoyable experience. She explained the technical details in simple terms and guided me through the process of adjusting the settings very patiently and step by step. Through her exceptional guidance and service she made the whole experience both pleasant and informative. I highly recommend Sierra to anyone who needs assistance with their TV adjustments!

Only gave them a one because that is the lowest I could. They have scheduled 3 in home visits to…read moremeasure for appliance installation and have not called to cancel any of them and have not shown up for any of them. Now they tell me I live in an area that does not qualify for a home visit. Why did they schedule me 3 times then? Could they not have the curtesy to call and let me know before I missed work? So am I not allowed to own applicances because I don't live in the city?

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Best Buy - Knoxville - Mat located behind a desk that is located at the entrance.

Mat located behind a desk that is located at the entrance.

Best Buy - Knoxville - Why is this acceptable?

Why is this acceptable?

Best Buy - Knoxville - Me @ Best Buy's funeral

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Me @ Best Buy's funeral

Computer Depot

Computer Depot

3.8(14 reviews)
4.9 mi

I am very pleased with the service I received. My old Dell business computer wouldn't wake up on a…read moreThursday, and the following week I needed to do payroll for my small company. I chose Computer Depot because one of their two locations was close. I called and had to leave a message. That wasn't encouraging, but my call was returned very quickly. I dropped it off. Friday morning I received a call and analysis. I chose to replaced the unit, and explained my concern about time. I wondered how long it would take for the new computer to be ready. I dreaded the thought of having to install software or activate it on my new computer. Tuesday afternoon, Shah called me to let me know the new computer was ready. I arrived first thing Wednesday. Shah started my new computer and to my amazement, everything worked just as it had on the old computer. My experience with Computer Depot couldn't have been better.

Computer Depot used to be my go-to for computer problems. The last time I used their services was…read morein 2022 after I had been being cyber bullied and my computer and WiFi hacked for nearly a year while I was renting a senior apartment from Knoxville Community Development Corporation (KCDC) in Knoxville. I already knew KCDC was involved. They have a reputation for going to extremes to target and retaliate against residents, and I had filed HUD complaints against them. When I brought my computer into Computer Depot, the manager/owner looked at me with eyes as big as saucers. I felt intuitively that something was not right. I gave them my computer and asked them to wipe the hard drive and reload my programs to get rid of the malware. When I came back to pick up my computer, I found that they had disabled my Secure Boot and installed a program that allowed them to come and go from my computer system, but also left an open door for the hackers. That was like a big clue that KCDC had hired them as "black hats" to facilitate their cyber harassment and surveillance, which included turning my apartment neighbors against me and encouraging them to harass and surveil me. Two attorneys who reviewed my screen shot evidence warned me that KCDC might be setting me up for a criminal indictment. I will never use Computer Depot again.

Computer Depot Inc.

Computer Depot Inc.

2.0(4 reviews)
18.7 mi

My wife and I were in the area visiting the Great Smokies. We decide to use our Garmin GPS. Tried…read moreto type in TN, but only got Texas. I rushed to Computer Depot and explained my problem. I was not sure if anyone would bother with my "minor" issue. Computer Depot knew exactly what was wrong! There was an update needing done. The man explained what I had to do, and explained that it could talk me an hour to do the update. An hour seemed trivial, as I had called Best Buy (where I bought the Garmin) and they did NOT help. Long story short, the guys at Computer Depot helped me out of a major bind! Thx!!

Things have definitely changed since the last two reviews were posted. Everyone says to spend your…read moremoney locally and I would have done that happily had the person who answered the phone today had not been so incredibly rude and had not told me immediately that he would NOT do anything without an $89 fee. I explained that I was two minutes away and asked if he could please put one letter key back on my keyboard. My "T" was off and I wanted a "professional" to put it back on so that I would avoid possibly breaking it. He said that I probably already broke it and that he would NOT look at or touch my computer without me paying $89 and that was just for him to look at it. Seriously? That's not a fair rate. I could understand $89 if I was stuck in a BSOD (blue screen of death) but one keyboard key? No way. To top it all off, his rudeness had already soured things before I even heard the $89 nonsense. I checked online and sent pics to a company who said there was nothing broken and instructed me on how to put the key back on. The company was retail and could have at least tried to sell me a whole new key but, no, they did right by me and helped me instead of coming at me with a rude attitude and an $89 fee declaration. I will never recommend them to anyone. Hopefully, the manager or owner will see this and tell them to get their act together. Horrible experience!!!

Ultimate Buds - electronics - Updated October 2026

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