I was never a big fan of going to an ULTA Beauty store, always preferred to shop online, until I met Anne M (in Clinique) in the Ramsey location. She is very knowledgeable about skincare and make up and always recommends the best products for me! I always check her schedule so I only shop when Anne is there! read more

Have been going here for years with service always being fine. The people are all very nice. Switched stylist and everything changed. Looking at pics over the months up until Oct it was getting thinner and thinner. Finally the last time in October my hair was burnt off and coming out in clumps. Told the salon and was offered to "fix it". Being there was Barely any hair it would be impossible. After thinking about it I decided I should at least be given my money back since I had to go pay for extensions to have hair. calling corporate and telling managers in the stores for months! Crickets! Ive heard nothing! Anyone who would chance getting hair dyed here....be warned. The people that work there are all very nice but no apology....nothing! read more

See all

Everyone should be aware that if you order online and redeem your reward points($), you will LOSE them if you return OR exchange that item in stores. I confirmed this with Ulta's Supervisor at Corporate along with Suzi the Store manager. I feel that is completely unethical. They can easily have a system in place to credit those points BACK to your account. The policy is so very wrong. So much for your "loyalty" rewards! *Added-Ulta-thank you for responding. I followed your suggestion-to no avail. I emailed and called again as requested in ur response to this review. Crickets..... read more

The staff are great, helpful but not overwhelming. Plenty of stock and great hours. The store is a little crowded, but the aisles are manageable. read more

More than anything about my facials with Aesthetician Lizabel, is that she customizes each appointment to the specific needs of my skin. She knows exactly which treatments my skin needs, and always provides an exceptional experience! My skin has never looked better and I encourage you to make your appointment today! Ask Lizabel about the Oxygen enhancement, it's amazing!!! read more

I rarely leave reviews, but after my experience with this company, I felt compelled to warn others. First off, Chrismelin is just terrible. Most of the employees there will ignore you unlike sephora. They walked past me multiple me times when I needed help, even though i AM A CUSTOMER WILLING TO PAY. Every employee is disrespectful and treat you like a thief and isn't willing to spend money. I hope no one comes here, because I was treated very poorly. read more

DO NOT BOOK at the SALON! I had an appointment on Friday and they cancelled 2 hours before. I rescheduled for Saturday and they called me and cancelled AGAIN! They said the hairdresser took the day off. I will never go here again. Unreliabe & unprofessiona! read more

ABSOLUTELY HORRIBLE EXPERIENCE. I would give it minus 100 stars if I could. I am sick tiday, feeling terrible still drew here to return a product and to my highest disappointment (!!!!!!!!). People here are just simply HORRIBLE, they have no customer service skills. They are also removing the bad reviews one was just taken down this morning so I'm reposting so NOONE EVER GIRS TGERE to get SCAMMED. They have absolutely no care for another human being. No one cares for customer service. They make you drive from another state to return item if you don't have the original card you purchased with, No compassion, No curtesy, No class. STAY AWAY IF YOU DO NOT WANT TO GET SCAMMED. Regards, read more

I got a hair dye from Courtney. She is completely unprofessional. She didn't listen to my simple request to NOT bleach my hair as I explained that I was really trying to take care of my hair and it had been the best quality it had been in a long time. Without my consent, she bleached my hair to the point where my hair was completely damaged, broken off, and dry and brittle. What she did was pure evil and I had to spend more money somewhere else to fix the damage she caused. I have naturally dark brown hair and it came out with an orange and red hue. Save your money and your hair and never go to Courtney, what an evil person. read more

If you are a woman of some years with changing skin in need of an empathetic, patient, guiding hand in the world of cosmetics please visit the Ramsey Ulta on Tuesday or Saturday and ask for ANNE. It is hard for me to navigate this kind of stores since I have never been a product hound. She was just what was needed- patient with a great sense of humor! I will visit her again and you should too! read more

Awful blowout. The stylist barely took a minute to wash my hair. Rinsed in cold water. Used hardly any conditioner. Then a rushed 10 minute blow out. Didn't ask if I wanted a smooth, or more of a volume style. Really sub par. Won't go back. read more

Rachel from Nanuet salon is amazing. She has the patience of a saint! i am a tough tough customer and she doesnt give up. she remains calm and steady....and, professional. read more

I just had the best experience with a young lady by the same Nadeen. She is so talented and sweet and took what I was trying to explain and made it a reality. Hands down best thing and I feel ready for my event. read more

Professional and knowledgeable staff at this site. Staff is always pleasant and personable and helpful

Went in here for a haircut with Pinky! She did such an incredible job with my hair and was so polite and so sweet and helpful towards me and did my hair beautifully! Highly highly recommend her for hair appointments. read more

I have been going to Ulta for the last year and a half. I am making this review for the Salon. Last night Marjorie (with the input of Sue) did an amazing job taking my pixie bob tri colored grown out hellfest into a sleek summery style and set me up for a great appointment in 8 weeks to help me reach my goal. I have the bad luck of losing hair stylists when they either leave or in some cases refuse flat out to do something I feel is better suited for my age (cue the old lady haircut I received) The ladies were pleasant, organized, and knew exactly what was best for me and my hair. I have had an influx of compliments. I had a great time talking to Marjorie too - the environment is fun and laid back and I can't wait to go back when the rest of my hair grows in! Thank so much ladies :) read more

Ulta Beauty - Amazing balayage by Marjorie - Cosmetics & Beauty Supply Near Me - Ramsey, New Jersey

I want to add a review for Skye Latorre. My hair needed an immediate clean up and I called ultra on a whim since my regular salon was busy. Sky was so nice on the phone it encouraged. My appointment was for the next night. Skye greeted me with a smile and immediately made me feel at ease. She gave me a deep conditioning treatment and a really relaxing wash. I told her I wanted a clean up and that's exactly what she did. No more, no less. This is a super great haircut! And the blow out was so perfect I may come back again just to look good for an event. The store is fun to look around but I recommend you try out Skye at The Salon at Ulta if you are looking for a new stylist (or even if you're not but you need a great haircut!) read more

I used to see one one of the hairdressers at this location for a couple of years before she moved out of state. I've been on the hunt for a new hairdresser ever since. Last weekend I tried Amanda, and I wish I went to a different girl. I've been growing my hair out to a length I was finally happy with and I asked her for a face frame. She ended up just cutting the front section of my hair two inches shorter than the back. I went back to the salon the next day and she blended it in better but even a week later I am still insecure about my haircut. It was not worth the $50. Nice girl, but she needs more practice and if she doesn't understand what the customer wants, she should ask more questions before chopping away. read more

Would someone at Ulta MONTVALE please take care of this on ongoing problem: This has been a disaster multiple time at Ulta Montvale due to the lack of supplies. No cotton balls or tissues at any stations. When I inquired I was told they were on order. I informed an associate that wegmans is across the parking lot. She stared at me as I left with many different colors on my hands & face. She never made any attempt to help. *** From now on it looks like it's best to go to Sephora. read more

The staff are so friendly and helpful! I was looking for a specific item & they put it on hold for me so it wouldn't sell out. The two women working at the counter matched my excitement in receiving my item. So kind & will definitely be returning to this location read more

The stylists are super nice. My stylist kept telling me she was great with her notes. I trusted that. As sweet as she is, when I went back for my color-I felt she didnt reference any notes. It was a horrible job, but had everything I didnt want. Tons of brass and super golden hues when I like "sunny beachy" color with some brighter highlights not all golden. Very frustrating when u trust and believe she will follow things that u spent a lot of time explaining. read more

I had a great experience here tonight. I recently broke up with my boyfriend and wanted to treat myself to new make up, for a new me! I walked in and was greeted by Francesca. After looking around, I decided what I wanted and she was there to help and give me advice. She was patient and helped match my skin to the makeup I was looking for. They were short staffed and she still took her time with me. Excellent customer service!! Her manager Laura was also extremely helpful as well. The whole experience made me feel so good! I will absolutely be returning here to purchase my makeup in the future! read more

Service was great! I always love coming into this store the associates are friendly and helpful. Everything is clean and neat so I can grab what I need and head out. Definitely recommend this shop for the holiday season! read more

If you need skincare or make up, Walk in and immediately go to Roz. I'm extremely impressed by her knowledge of Clinique and she quickly identified exactly what my skin needed. She grabbed her recommendations & allowed me to pick what I needed with no pressure to buy anything. I appreciated her less is more approach to make up. As we all know, skincare is everything. Take the 15-20 mins to sit down with her, you'll be very happy you did. All other employees were very nice, attentive & greeted me as soon as I walked in. To be honest, I'm not a frequent Ulta customer but I'm satisfied with my experience & will be returning to Roz again. read more

I went to ulta for the simplest of things. Paul mitchel flexible hold hair spray and a new lip color. This store was so unorganized and didn't even carry the basic hair brands with a variety. There was cracked make up on the floor and nothing was stocked. Their prices are $1 higher than Harmon and shop rite. This store is for those people who use Clinique and other high end cosmetics without the trip to the mall. read more

Went to the salon today. Unbeknownst to me it was their cut-a-thon day. Stylist I had was Flo, I believe. She spoke so softly I could barely hear her over the blow dryers. The cut and highlights are okay. But I don't think it should ever take 3 hours for highlights; toner, shampoo, cut, and blow dry. It took her almost 75 minutes to put the foils in and I didn't do heavy highlights. read more

Never having been to an ulta before, this was a terrible first impression that ill never forget. The store is dark and dirty... It was day time but almost impossible to see what I was looking at! There are no lights except on clinque. Dim lighting in a beauty store?? Doesnt make sense. Testers and product just spewed every where. Displays are gross and full of open product. Nothing is filled. Ulta collection shelves were COMPLETELY empty. A few nail polishes there but NOTHING else. Drugstore brands were the worst of it all....a complete disaster. Its not busy... Someone could definitely be cleaning and filling on downtime. There was no staff around to ask for help and cashier was not pleasant. This place needs some serious help. I could get the same stuff at a drugstore or a competing beauty store please give me a reason to go back because im having a hard time thinking of one. read more

Literally come here if you want to be followed around and treated like a thief during your Christmas shopping. My last review was deleted, but clearly this location has an issue with anyone who doesn't fit the suburban mom look and doesn't carry around a Louis Vuitton bag. I was followed around the store and at check out the girl got on the mic to confirm I was checking out.. right in front of me. It was unbelievable. Come here if you want to be discriminated against :) read more

2 stars: 1 for them carrying nyx 1 for them being somewhat local. The other ultas by me are 45+ minutes away. The employees are very nice but the store is a mess. The high end section is kept up, but the low end is not. The drugstore makeup is never restocked and the NYX section is atrocious, and has been for months. There is opened makeup all over the display. All you need to do is take a makeup wipe and just clean it. I don't see the hassle? My friend and I joke around that we will clean and restock it for free. Also a lot of the items are opened and don't have the safety wrap on them. Put testers out or start having someone monitor the floors for people opening. It looks like it would be very easy to steal there. read more

Hate, hate, hate. The store is ALWAYS a mess. The employees are ALWAYS stupid, self absorbed and more worried about what they look like than helping a customer. I'll take Face Values anytime! read more

I have always like this Ulta store! Though i may not find a lot of employees i do find that customer service has always been great. Today was my first day at the salon! My stylist Stephanie was great! i have very tight curly hair (4a/3c) so i wanted to get my hair in a shape that i feel comfortable wearing a wash and go and braidouts! She informed about the Deva cut and how it works, and i love that! She was very informative and insiteful. I felt comfortable leaving my hair in her hands! I would have liked her to talk more about what i can do to maintain my hair and different style's, but i notice that if your ask her questions she will answers all your questions. I love the hair cut! It was not too short, she asked me what my goal was and the. From there she style and cute my hair. She took a good amount off and yet i still have a good amount of length. I loved the products they used, and she informed me the products that might work on my hair ( based on me asking her questions on what she thinks works with me) it was a quick and simple visit. Towards the end i felt rushed and not much time to talk about they style because she had another cilent, yet I turely enjoyed working with her and would and plan to go back to her. read more

Despite the manager - who is a lord - the cashiers have an attitude about everything. I placed two different pick-up orders and both of them had problems. read more

I love this Ulta location! It's a clean and organized store, but more so the staff is incredibly kind, polite and helpful. I am new to the world of makeup and skin care and have very little experience with it all so it's a little intimidating going into stores like this and knowing what to buy. Letticia Rosado helped me through it all and I am so grateful!!! She was friendly and cheerful from the start, was honest about the products I should get that were within my price range, gave great advice that was specific to me and spent the time with me to get me what I needed. She also showed me different products she recommended for my sensitive skin and tried different foundation types on me to make sure she matched my skin tone perfectly. I feel like Letticia really cared about me and listened to me which is what sold me! I will definitely be back here for all my beauty needs in the future. Sorry for the long review but I really want to convey the awesome interaction I had and recommended this place to others. read more

Great selection of products and an awesome return policy (which holds true for all Ultas). I like to try out new hair products and unfortunately have a habit of picking expensive brands, which is a bummer when the relationship doesn't work out with my hair. With everything now sealed, it's hard to find places that will let you return a product you didn't like. Ulta will refund your money within 60 days if you have the receipt, which is awesome when I spend $24 on hair cream, use it once, and hate the results. It can be busy and check out is not always the fastest, but now that I know they will refund my money if I don't like a product, I will be doing more shopping here for sure. I should note I have never used the salon here, just shopped. read more

Literally the worst customer service experience I have ever experienced at a beauty store. The registers take about 5 minutes to process a transaction even after waiting 15 minutes in line. The associates are not knowledgable about the product they are selling and even gave me the wrong item and told me it was correct. After I went back to exchange, they did not immediately process my return and told me I had to wait in line for ANOTHER 15 minutes. Also when shopping for a new concealer, I asked another associate for assistance and she proceeded to choose a random color no where near my skin tone and pour it onto her finger that she did not sanitize beforehand and touch my face without permission. I could not believe that an associate would touch my face with an unsanitized hand and WITHOUT permission!!! This is why I shop at sephora!! read more

Watch out Sephora!! I am so excited I finally got to Ulta and happy I did! Unreal selection. Great membership rewards program too! Excellent service. read more

I like this store when I need to grab something and don't feel like driving to Sephora, or don't want to spend much. I feel like they have less selection of the high end brands, but they have a lot of interesting products that other nearby stores don't carry, as well as the standard drug store brands, which is handy. I visit every few months and last time, I bought a $100 clip in hair piece, which was not good, and they took it back, no problem. I'm not usually greeted or asked if I need help, but I'd rather shop alone and find whatever I need myself anyway. They may not be my #1 beauty store, but I'll shop there for basics. read more

Like Sephora but closer to my house. And it's not inside a giant mall. Who could ask for more in the suburbs? They have high end brands, drug store brands, their own line (good prices, and I really like the lip stain), as well as a plethora of choices for hair and body. The staff was very helpful with both makeup and the questions I and a friend had about men's waxing (I was there for moral support). Haven't visited the aesthetician yet but am considering doing so, as she seemed to know her stuff. Will report back if I do. read more

I really love this place, especially since someone from work recommended it over Sephora (my usual stop). Their prices are better, and the layout of the store makes it a treasure trove (plus the salon, which I haven't yet tried). I was just here on Saturday, and a Smashbox rep helped me net the Urban Decay Naked 3 Palette by calling from the Clifton store, where they put it on hold in Ramsey. I also prefer the rewards structure, which is more generous (garnered quarterly) than Sephora. read more

Love the store but this location seems to always be out of the things in looking for the nyx section has been a disaster for months but the employees are extra helpful and very polite Update: Everything is in order and in stock for the holidays.. The ladies are lovely and always helpful See read more