2/11/2026 I called Ultra and asked if the young man could put a lipstick and a lip liner pencil at the register and my husband will be in to pick it up soon. The young man placed me on hold to see if they were in stock, he came back and said they are in stock and he has them at the register. I gave the young man my husband's name. My husband arrived home with the ultra bag with the two items I needed. I asked my husband did you go to the register ? NO you made it so easy for me to get what you needed by the pictures. I purchased the items before you called them. I called Ultra to let them know they can put the two items back for someone else. Jasmine answered the phone in the sweetest voice. I said hi, and I explained that my husband picked up a lip liner pencil in "cork"and a silky matte creamy lipstick in " Twig Twist #690 " and that I have the two exact products on hold at the register and I gave her my husbands name. Jasmine said " Oh Thank You for calling and letting us know." " We truly appreciate you letting us know." I said no " Thank you!" This is WHY I love Ultra and the employees here are all amazing.!!! Customer service is amazing, the employees and the manager are number 1 in my book. !!!! Large fully stocked store, assistants to help, polite, clean, very well organized, and maintained. Thank you young man and a special thank you to Jasmine.! It was a true pleasure to work with both of you. . My horse's name was Jasmine. She was amazing horse. My husband is so sweet and wonderful to pickup make for me. I just adore and love him. read more

Ulta Beauty - I love Mac Makeup! 2/11/ This purchase was for Lipstick & lip liner pencil. For my birthday 2/12. - Cosmetics & Beauty Supply Near Me - Glendora, California

Went to this Ulta to pick up my birthday gift They were out. The cashier, Desiree & head cashier, didn't say her name clearly neither one knows what they are doing. First they said free shipping they would send. Then neither knew what to do. Poorly trained, don't recommend this Ulta location. read more

Good service, clean store, helpful sales associates. I like the convenience of order pick up. They are out of stock on some popular items regularly which is my only complaint read more

Brenda made my Ulta trip an amazing experience. She went above and beyond with all my requests from shade matching to finding the best products for my skin. I loved her attitude!! Thank you Brenda! read more

Went in on Sunday afternoon to get some of my essentials. Needed help finding the right primer for my foundation and Kevin made sure to answer all my questions and explain which primer would be better suited for my skin type. Everyone was friendly and helpful. This was my first time coming in and I'll definitely be coming back. read more

Most Ultas tend to be pretty similar, no matter which one you go to, so my review is for the make up assistant Natalie, who was so cool and helped me and my sister better understand the differences in the miriad of different colors available for the It Cosmetics foundation line. She never once gave that ultra fake high-octave voice that a lot of wait staff and store assistants often put on, like an act. I hate that. Instead she was calm, confident, friendly and taught us a lot about "warm vs cool", "pink vs yellow undertones", and what ultimately would be the best choice for my coloring. I also got the perfect undereye concealer for my needs. Thank you Natalie! read more

Kevin is really great. Only bad thing is stock is low so have to order items online. Also, there was a lot of trash outside near the front door of the location. That opening manager should be aware of this. read more

Marcos is my new skin care angel! My pregnancy has made my skin dry as a dessert and he was soooooo helpful in finding products that would drench my skin in moisture. He did the entire routine on my skin and I left with plumpy soft skin. Love love love! read more

Paid for a condition treatment and my hair looked more frizzy than when I walked in. Additionally, $30 blow out was not great. Not impressed with service will book at my regular salon next time. read more

When my son and I entered the store the employees were very nice and very helpful. My son found a detangle brush he liked next time we will buy more! read more

I usually come here because usually the workers are helpful and is very clean at this location. HOWEVER. I encountered a very rude customer. His name was CARLOS. I'm not sure what his issue was but I was asking simple questions even apologizing if I couldn't explain clear in what I wanted. He kept groaning, just seemed completely annoyed. I felt very uncomfortable & felt like I shouldn't have been there. I tried asking for the manager but said the manager left him in charge. ULTA needs to talk to their employees on customer service. I'm not sure how he even got this job, he seems so annoyed to be working with the public. Please do better. ULTA management needs desperately to fix their employees attitude or his overall training. read more

I went in to browse but saw a deal on the Estée Lauder futurist skin tint serum. Kevin came over and offered assistance, which I needed desperately as I'm terrible at matching my skin color. He walked me over to a larger display, made sure to have me try a few and stayed until I found one that was perfect. I've gone to this location for years and he's been the most helpful person I've encountered. I hope he's there every time I go. Thank you Kevin!!! read more

I normally don't go out of my way to write a negative review about somebody, so the fact that I'm here shows that somebody really fucked up. I come to Ulta this location specifically about 1 to 2 times a week. Everyone is usually really sweet and helpful and the young man who helped color match me. Today was great helping me find stock check and just overall taking care of me. Priscilla, however, was extremely rude from the moment that I walked in. At first, I thought she just had an RBF. But then when I went to check out and she was my cashier, she was so passive aggressive, rolling her eyes and was not fully engaged. She not only treated me like this, but also the customers before me the same way. I get having bad days at work, but girl are you mad bc you suck at doing makeup??? Get another job if you're gonna complain about scanning beauty products. I think she was mad cause her glitter eyeshadow was all fucked up. Anyway, I was baffled at how rude and condescending she was being, and that pissed me off bc I always come here and leave happy. Not today, Priscilla! Smile, girl! read more

My previous product was discontinued and Gabby (Hair Stylist) was kind enough to help me find a new product. Super knowledgeable and friendly. Thank you Gabby!!!! read more

Never had a bad experience at a ulta before. I came in here for my birthday gift back in july and the lady who "helped" actually gave me the wrong product and wasn't that helpful but I understood . Today I brought My to treat herself since she never does and always puts other's first so she deserves it. When she goes to ask for the price of a small make up bag the same lady answers her rude and says , "they arnt target" and kept repeating it to her 2 or 3 times .. to help check the price? Come to find out she's actually a manager . I was super disappointed and angry how she treated my mom. Be aware if you want to ask anything questions she'll answer rude and then check. Ugly personality!! Her name was Brook i think with blond streaks in her head. read more

I like this Ulta more than the other ones I live near. I always get good matches with foundations. read more

Ulta Beauty - Shoutout to that girl who match me with the Este Lauder foundation. She gave me a great match. Thank you - Cosmetics & Beauty Supply Near Me - Glendora, California

Hours are incorrect on Yelp. They do not open until 10am on Saturdays. They have spaces for curbside pick up (signs posted), however when checking in on your email, it says they don't offer curbside. So be prepared to go inside. Got my order, luckily the person had me check before leaving because I did have a product missing from my order. He apologized and found my correct order and I was on my way. The cleansing line I use unfortunately is exclusive to Ulta, so I will be returning. read more

Everyone is so sweet when I come here, love this location. I would go back to this location again!

I always shop here and have never had a problem until today. The lady working there was so rude. Very poor customer service and the wait was ridiculous with only one cashier , and there were several people working. Mostly doing online orders they should pay more attention to the customers that are actually there. read more

"Lead cashier" Bridgette, so rude. Choose your supervisors better. I literally never had an issue picking up my makeup orders here. Guess ill be going to sephora now. So irritating read more

I order online through the app from this store all the time. For a long while curbside pickup wasn't offered or at least wasn't working on the app anyway so you had to go inside. Well the last couple months claimed they "fixed" the issue but every single time I do curbside pick up and enter my car info and stuff nobody ever comes out. I sit there for 15 minutes and eventually get annoyed enough to just walk inside. I considered saying something on here before but assumed they were still working out the kinks. But today it happened to me again and when I went inside they didn't have a line of customers which to me just says they're negligent and don't pay attention. Every time this happens all I get is a "oh I'm so sorry". This store has some of the worst curbside and could stand to really do better. read more

I went to this place to get some product. I walked in the front door. This girl wouldn't even look at me, but I still asked for help finding some products and she just pointed to the back. They're over there somewhere and then when I come out, I realized why because she was, waiting for her to start so she could FaceTime with some guy I asked another girl the other girl help me and she was very helpful. It's really hard to find good help. This is a picture of the bad one. read more

Ulta Beauty - Lazy girl wouldn't help me !!!! - Cosmetics & Beauty Supply Near Me - Glendora, California

I get my brows done here and I love ms Julliete! Therapy session and good vibes! She's gentle and always so sweet! Never disappoints!

My go-to store for all things skin care and sometimes beauty products. The store is well-stocked. Customer service is helpful, welcoming, and speedy. read more

I recently visited the Ulta in Glendora and Mia was very friendly and helpful with some suggestions on which Lashes to purchase. I'm a beginner at lash application and with so much product out there I was very appreciative for her advise Thanks Mia!! If you make an appointment they will even help you apply them for a small fee! read more

Ulta Beauty - Lashes and glue - Cosmetics & Beauty Supply Near Me - Glendora, California

This was my first time at an Ulta. I loved the store as soon as I walked in. The cashiers and floor reps were friendly and helpful. I was surprised to be asked several times if i need help with anything. I was quite surprised that they have a full-service salon in the store as well. The store is clean and seemed to be well stocked. There are lots of Christmas goodies. How ever I came int the store because I had received a members perk because I had previously signed up for deals etc. Sadly, they were out of the birthday gift, and I was not able to receive one. Such a disappointment. I will be back and see what goodies I can find next time around. read more

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It a great store for a very young crowds. I only go there for eye liner and face power . Great service

Clean location, always someone to offer help. One down side is that it has had a few smash and grabs because of location. But very friendly staff and usually stocked. read more

Ulta Beauty - Glendora ulta - Cosmetics & Beauty Supply Near Me - Glendora, California

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Tiare made our experience at Ulta today very pleasant! She was super helpful, friendly, knowledgeable and Very kind! Kudos to Tiare for a job well done!! Tiare is definitely an asset to Ulta Glendora. read more

I am writing to formally express my dissatisfaction with an unpleasant experience I had at your Glendora location approximately four to five weeks ago. Upon entering the store, I was immediately overwhelmed by persistent attention from the sales associates. It felt as though I was being approached every few seconds to see if I needed assistance. While I understand that customer service is important, this level of attention became intrusive and uncomfortable, to the point where it made me reluctant to continue shopping. The situation escalated when I was was wrongfully accused of attempting to steal an item. One of the staff members confronted me, and despite my efforts to cooperate--showing the inside of my purse, my pockets, and even my sleeves--nothing was found. This accusation was not only unfounded but extremely embarrassing. I felt as though I was being unfairly targeted, especially considering the way I looked that day, which I believe may have contributed to the treatment I received. The attention I received from other customers while I was being questioned only intensified my discomfort. I got a notice in the mail for me to go to court because they are pressing charges and im going to go to court also and get an attorney and sue them immediatly. Ive never been treated so bad at a store . In the end, I felt completely humiliated and left the store without making a purchase. This experience has left a negative impression on me, and I am now hesitant to shop at Ulta Beauty again. read more

**SIGN UP FOR REWARDS** Free goodies on your birthday (with reward sign up) All the brands are here This store seems well stocked most of the time Nice customer service I come to this specific one often Beauty comes from the inside though so be kind too **hug and air kiss, don't mess up my lipstick ;p** read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Glendora, California

Since when ulta doesn't have any bags when you purchase? & at least the girl was really nice to apologize

I had a haircut and color with Ricky at the Power Road location in Mesa, AZ. The haircut, color and conversation was great! I especially love the color; he had a super solution for transitioning gradually to my grays. Very happy with the results. read more

I came in with my son to dye his hair blue and you would think Ulta has services for all ages and does not discriminate on gender hair cuts. 2 of the stylists stated they do not cut mens hair but did "try" and it was awful. Also, the stylist who was dyeing my sons hair blue made the statement that she's never done blue hair before, after already applying the bleach! Thankfully I was able to get my sons hair fixed at Kut Haus in Glendora. Please go to Kut Haus instead of Ulta for all your hair needs. They will be honest about their strengths and weaknesses in hair styling and can refer you to another stylist in the salon that can take amazing care of your hair! read more

Ulta Beauty - No toner added - Cosmetics & Beauty Supply Near Me - Glendora, California

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In the store for 5 minutes passed at least 7 employees, made eye contact, none welcomed me or asked if I needed help. Including the round woman who was stocking the shelves at the front door. Back to the walnut location I go. read more

I took a chance and booked a appt for my hair Things I liked Hours are good open Saturday and Sundays ,prices are reasonable . I paid the same at my former hairdresser maybe a bit less my hair is shinny and manageable ! Availability is good which is what I want to hear when I call . I colored and trimmed my long hair and had it glossed and it's been really good with Joyce ... try her guys ! I also applied for Ulta credit card and I get points $ to use toward my next hair appt or purchases read more

I used to come here regularly to see Marie 10 years ago, but stopped going to see "cheaper" stylists, after terrible Wedding hair, trashy colors, karma for going to other stylists, and getting into the new mom life, I finally went back and she's STILL there THANK GOD! She's never over promised and under delivered, gives exactly what I want, and she's just an overall sweet person. Don't go to stylists that will ruin your hair, she uses healthy clean products. Never going anywhere else again, learned my lesson! We had a later appointment so I couldn't get great pics indoors, but the next day I still have a ton of volume, and better lighting. read more

Ulta Beauty - Before Marie and after (THE NEXT DAY HAIR STAYED GORGEOUS and didn't flatten out) - Cosmetics & Beauty Supply Near Me - Glendora, California

I will stick to online ordering. I do not recommended this Ulta! Everyone is super helpful but only guide you to the most expensive brands ! While checking out I was next to be helped and the cashier clearly avoided me by wandering around behind the counter. As soon as I was helped by the other cashier she immediately took the customer that was next after me. Super obvious and not very professional!! read more

Really impressed with the customer service I received from Priscilla, she went above and beyond to get my questions answered, check for a product I wanted (they had it in the back) and made sure I got my coupon applied all with a smile and good attitude! I will be back! read more

The manager (blonde hair) very unprofessional. I pick up orders from this store all the time (twice this past week) I show them the barcode on my email, a picture of my ID and they hand me my order, no issues. Today this manager decided she will only accept a physical ID because that's "their policy". Im sorry but that's BS because this isn't my first time. If that's the policy and how it usually is then I'd have no issue but that isn't the case. I also told her I was on my lunch break and can't make it back with an ID (left my purse at work) and if she can please make an exception today and she goes "we cant go against policy" oh yea? What about the all the countless times I've been there? Where were your policies then? Maybe train your people to follow protocol instead of pissing off your customers because your team lacks proper training but again what do you expect from a store that has its manager in leggings and flip flops?! Clearly she needs to go back and get trained on dress code policy first and actually follow those policies she claims she can't go against before giving her customers attitude. read more