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    Ulta Beauty

    1.7 (35 reviews)
    Closed 11:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Ulta Beauty

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    Reviews With Photos

    Leah A.

    I brought my daughter here so she can spend her gift card. I was pleasantly surprised of how organized the products by brand and purpose. It's a little bit overwhelming if you're new to makeup like me. However, there were plenty of sales associates to provide you assistance. The prices of some of the items were not bad as long as you're not into a specific brand, the store also has sales or reduced price spread all throughout the store. The store seemed clean, and there were papers to sample perfumes, cotton balls to clean up your sample makeup and even a jar of coffee beans to clean your sense of smell when sampling perfumes. The wait on the checkout was fast and efficient, there were several cashiers open due to the after holiday shopping frenzy. Our cashier seemed friendly and has a ready smile. It does makes a difference when the person waiting on you seemed to enjoy their job and personable to costumers.

    Extreme color correction
    Zoe L.

    I went in with horrible orange/yellow bleached hair. Kristine was my stylist, she was super nice and easy to talk to and assured she was able to fix my hair. She took her time and knew exactly what she was doing. It took a total of 5 hours to finish my hair and I could not be happier, she is amazing at what she does. I highly recommend.

    This is to go along with my review. This is what my hair looked like. CROOKED CUT ?? Huge brown chunk on the back of my head ???

    Edit: if you don't want to read every detail of my review simply look at my pictures as they are proof of what this girl did to my hair. The refunded money I got was spent at another salon on color corrections. This review is entirely about the Salon and the Stylist Gina. ------ I came in Thursday at 1pm for a Full Highlight and Haircut by Gina. My regrowth was about 6-7 inches, but I have been getting Full Highlights infrequently since I was 16 and have had regrowth of many lengths that stylists have had no issues with. So Gina foils my hair in about an hour and sits me under a dryer for about 15 minutes, and then she then pulls out the foils and washes my hair. As she was drying my hair she notices that my regrowth is darker than the blonde on my ends. So she adds about 6 or so more foils to the hair framing my face. While those sit she gives another lady a hair cut. After about 20 minutes she pulls the foils out and washes those pieces of hair and waxes my eye brows. She realizes that the hair is still too dark and adds another set of about 6 foils framing my face and also freely brushes the hair color on pieces of my hair that still look too dark or brassy. While those foils are in she cuts another girls hair. She then takes out those foils, washes and dries, and straightens my hair. She asked what kind of cut I wanted and I told her I didn't want to take any length off but I wanted to add layers and wanted side swoop bangs. After 5 hours, she shows me only the front of my hair, which in Ultas lighting looked yellower than I wanted, but she assured me a few uses of a purple shampoo would help that. This all cost me $220 total. I did tip her $20. ----- Fast forward to coming home I inspect my hair further because I didn't totally love the yellow color. Looking closely in the mirror at home I saw major issues which I'll list: 1) I still had roots showing! 2) She ignored all the fine hairs around my face and ears so I had brown hair there still. 3) The hair on the back of my head from root to 6 inches down was a dark brassy blonde and then the rest of it was light blonde. 4) I had brassy streaks all through out my hair. 5) Lifting sections of my hair showed the unevenness of color and areas of my hair that were missed. 6) MY HAIR CUT WAS CROOKED. The left side is shorter than the right, and it does not appear she even added layers to the right side of my hair! 7) I wanted side swooped bangs and what it looks like she did was grab a piece of my front hair and chopped it straight across. ----- I came in Sunday after speaking with the manager over the phone about a refund. She said they do not give out refunds so I came into the store to show the manager my hair. I know over the phone I probably sounded like a customer who changed their mind about the service and was just trying to get their money back but I wanted my money back because Gina did a horrific job (see my pictures). The manager offered to have another stylist work on my hair. At this point I have no trust in this Ulta Salon. At no point did they agree with me or admit that my hair looked like a hot mess. How could I feel comfortable letting them work on my hair when they wouldn't even admit Gina screwed up? The manager left to call her higher ups and when she came out she was able to give me a refund. So blondes beware!

    A couple days after my hair getting "fixed"

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    1 year ago

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    1 year ago

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

    I would not recommend this place. They are extremely unprofessional and sent my 10 year old sister home in tears.

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    7 years ago

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    8 years ago

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    14 years ago

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    12 years ago

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    Review Highlights - Ulta Beauty

    I went in on Wednesday lady week to get my hair done by Gina .

    Mentioned in 3 reviews

    Read more highlights

    Dermatology Associates Of Northern KY - This is the last email I received from the director Jennifer.

    Dermatology Associates Of Northern KY

    3.7(9 reviews)
    0.8 mi

    I paid $2,500 for six sessions of Brazilian laser hair removal at Dermatology & Aesthetics of…read moreNorthern Kentucky after being told in my consultation that six sessions would be plenty for full results based on my skin and hair type. After completing all six sessions, I have maybe 30% reduction at best -- a little light thinning on the sides of my legs, but no noticeable results overall. I left an honest Google review explaining my experience. The business publicly responded asking me to reach out so we could "work toward a solution." I did exactly that -- I emailed them politely and respectfully, hoping to resolve things privately. Instead, their reply blamed me entirely, offered no solution or compensation, and ended by telling me they were no longer willing to provide me with any services simply because I complained. I have full documentation of all email communication showing that I remained professional throughout, and that their "we'd like to make it right" response on Google was simply for appearance's sake. Their customer service was dismissive, unhelpful, and honestly insulting. I would strongly caution others to think twice before spending thousands of dollars here. They promise results they don't deliver, and once you express any concern, they completely turn their back on you!

    WHAT A DIFFERENCE!!! I went here for the first time today for a year check up. Treated with…read moretotal respect-on time appt. and smiling faces everywhere. So glad I left the practice owned by Dr. Schearer----where they treat you like crap-ignore phone calls or are totally rude about them. So glad I switched!!!

    Kainos Aesthetics - Full face rejuvenation focusing on cheeks, chin shadowing, lips and fine lines around the mouth.

    Kainos Aesthetics

    5.0(4 reviews)
    6.4 mi

    I had never done botox or filler, but I had my wedding coming up and knew I wanted to do some botox…read moreon my forehead and learn more about filler. I was hesitant at first, but Rachael did a fantastic job explaining everything and answering all of my questions. I also trusted how she was never afraid to tell me that she wouldn't do certain things or didn't recommend something for me. I said I wanted to look natural but freshened up a bit, and she did an AMAZING job!! My makeup artist did a trial with me before I had any work done and then saw me after and was so impressed with her work! I also have suffered from chronic headaches due to TMJ. I mentioned this at my first appointment, and we started doing Botox on my jaw and shoulders...I cannot even begin to describe the relief I felt from this! I no longer had headaches, which made me feel more relaxed in everyday life. I cannot recommend trying this if you suffer from TMJ...I tried facial yoga, retainers, etc., and this is the only thing that has really made a difference! Another thing to note is how much fun these girls are to hang out with! They make the experience feel personal and really take the time to get to know you. They never rushed through my appointments and made sure I felt comfortable with everything, which I really appreciated as a first-timer! I absolutely loved my experience and have recommended Kainos to all my friends and family!

    Jamie is the absolute best! She has gotten me into such an easy skincare routine! I've always been…read moreso overwhelmed with finding the right products and would easily get frustrated but she took the time to learn my skin needs and continues to help keep my face look and feel healthy.

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    Kainos Aesthetics
    Kainos Aesthetics - Jawline filler

    Jawline filler

    Kainos Aesthetics

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    Ulta Beauty - cosmetics - Updated May 2026

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