What an overpriced, godawful salon! The management has no idea what it takes to run a successful salon, could care less about their clients. No people skills, all business, all money. I sat and listened to the conversations and unlike other salons I've been to here and in my native Chicago, where women tend to go to the same salon for years, here it's all superficial fluff. These people are as phony as a $3 bill. They don't want to know you; they just want your money. And they tend to be super conservative...
The receptionist even tried to tell me how much to tip! The color was decent, but the cut was flat, no volume or bounce. Worse, when you try to tell them how you like to wear your hair they get pissed off! They walk on water in their minds. They do not care what you think or what you want.
Their products are overpriced, but they never recommend them, anyway. Most stylists will suggest styling products to help you at home. Again, they don't care once you walk out of there.
My stylist was full of herself, always bragging about what a great stylist she was. Thank God I found a better place that's only a few minutes further but well worth it. At Hair Forum, they stick you with whoever has the fewest appointments. (Wonder why). My current salon goes through the stylists' varied experience and prices and seeks to match you with someone who will work with you. It's perfect because it's a collaboration, not being stuck with a dictator. read more
