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    Gloss Salon

    3.3 (14 reviews)
    Open 9:00 am - 8:00 pm
    Updated 3 months ago

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    Services - Gloss Salon

    Applying hair extensions

    Chemical treatment

    Hair extension coloring

    Gloss Salon Photos

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    So after much thought and consideration- I finally worked up the courage to say something about this salon. I had a stylist I went to for years that I absolutely loved but unfortunately I moved out to the east side & needed a new stylist. I looked around for a couple of months - asking around in my local Facebook groups- on who would be the best for blondes. I had a lady suggest a stylist at gloss salon. & swore she was the best! So I reached out & it took her a couple months to reach back out ( due to my Facebook page being a new profile , my message went to her spam box. No one's fault). She responded & we talked briefly about the service I wanted & then she suggested a full baby light to achieve the level of lightness or blonde I wanted without frying my hair off. We scheduled an appointment - which unfortunately I missed due to dealing with my daughter's school .. no fault but my own. BUT I WAS UNDER THE IMPRESSION I WAS COMING IN TO TALK ABOUT THE BABY LIGHT PROCESS - almost like a consultation- beings I didn't know this girl & wanted to make sure she could preform what I was wanting. Well I guess communication was confused & she thought I was booking for the service that day but I was not. Anyways. They tried to charge me 250$!!!!!! For missing the appointment. THANK GOD I LOCK MY DEBIT CARD! They tried three times to charge it. So I finally reached out to the girl & asked why I was being charged 250$ for what I thought was a consultation?? She replied she thought we were doing my service that day - which again I was wanting a consultation- so she could look at my hair & I could explain to her I just had a baby & was having a lot of Postpartum hair loss & my hair was thinning horribly. I just wanted her to know the background of what's going on so we could decide if we could achieve the level of blonde I wanted. Again - communication was messed up between both of us. We spoke & rescheduled the appointment. I apologized Profusely for missing the "consultation meeting" & everything was fine. I finally make it to my appointment and by first glance getting to her station it was extremely dirty. It wasn't a very welcoming place as soon as I walked in with my special-needs sister, I instantly felt that all eyes were on us. Which made us both uncomfortable. So we sit down she starts looking at my hair and then proceeds to tell me that we're going to go ahead and do the baby light and she thinks that she can get me pretty light.. I say OK and we get started after 2 1/2 almost 3 hours in the chair she starts to pull the foils and starts to brush my hair very aggressively with Bleach in my hair. Which now that I see after having it done, caused my hair, too thin so much more and I have a ton of breakage after explaining to her that my hair was thinning due to postpartum hair loss. Once she pulls the foils washes and toes my hair we go back to the chair. She styles it and I was just not happy. It just did not look good. I looked very washed out. So then she tones it again and the blonde looked a lot better so essentially I was happy but mostly I was ready to go because we had already been there for 3 1/2 hours. Before the service started, I asked her if she was going to cut it and we talked about what I wanted when she did cut it, but because it was the last appointment of the day and we had already been there for a long time so she didn't cut it. I was OK after the second time she toned it. It looked better once she styled it as well so I end up paying which was $250 plus I tipped her 40. Even though I wasn't the happiest with it. A couple days later, I noticed that there was a bunch of very harsh foil lines throughout my whole head. So I reached out to her and immediately she said well send me pictures almost as if she didn't believe me.. So I sent her pictures and she said OK I'll have you come in in a couple days which I did.. Once I get to the salon, she immediately pulls me back to the wash station where she does a root touch up on my hair and after I'm sitting there for a few minutes once she's done - I can hear her talking about me to another stylist where they go and mix up the color for people's hair.. And it wasn't just five seconds she was back there for a good five minutes talking about me at that point I felt very, very, very uncomfortable and my whole demeanor just switched. I'm not a confrontational person. I'm not gonna get up and just walk out but when a woman goes to a salon, they're supposed to feel comfortable and not feel like a bothersome.... Which she made me feel super uncomfortable after that. I got super uncomfortable & wanted to leave immediately. But I let her finish & STILL TIPPED HER 30$!! & spent 100$ on products for my hair because my hair was extremely dry & frizzy once she finished. Needless to say - I hated this place & will never ever recommend anyone here. This is not the place to go if you want friendly people & services....

    This is the inspiration pic

    I went in to gloss salon very scared. I have a fear of getting my hair cut and it being bad. But this is probably the best place I have gone. Millie is so nice and talented. She made me feel safe. She did really good. In all I recommend this. I will be coming back

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    14 days ago

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    9 months ago

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    1 year ago

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    1 year ago

    Business owner information

    Photo of Melanie S.

    Melanie S.

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    2 years ago

    So overpriced and manager was horribly rude when trying to discuss the bill for my daughters hair. Will never return

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    3 years ago

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    3 years ago

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    Salon Central OTR

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    I can't say enough great things about Salon Central OTR. From the moment you walk in, it's clear…read morethat this is a salon built on professionalism, talent, and an uncompromising commitment to excellence. The entire team reflects a high level of technical training and artistry, and that standard is no accident--it's a direct result of the leadership, mentorship, and vision of Jim Brofft. Under Jim's direction and training, the stylists operate at an elite level. Their attention to detail, precision cutting, and thoughtful consultation process consistently elevate the experience well beyond a typical salon visit. You can feel the culture of mastery and ongoing education in every appointment. Personally, I've trusted Jim with my hair for years, and the results have been consistently outstanding. His cuts are tailored, refined, and remarkably durable--they grow out beautifully and always feel intentional. That level of consistency over many years is rare, and it speaks volumes about his expert

    Wow! Where have you been all my life Salon Central OTR?…read more I made an appointment based on fellow Yelpies reviews and am so glad I did. Jim is absolutely amazing. He and his assistant Amber made me feel right at home and are so very welcoming. I am letting my silver grow out and after a great consultation Jim went to work, adding highlights and lowlights, doing all kind of magic, and gave me a fresh cut afterwards. I was super nervous of how my hair would turn out since this is not an easy transition for me going from medium brown to my now silver. My fears were unfounded and my hair turned out amazing! Jim blended the silver with my brown perfectly, and gave me a super flattering hair cut.

    Photos
    Hair done by Salon Central OTR 30 Central Parkway, Cincinnati,OH
    Hair done by Salon Central OTR 30 Central Parkway, Cincinnati,OH
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    Side view

    Gloss Salon - hair - Updated August 2026

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