I agree, with the other reviews... this is a new hidden gem located in Salon Concepts!…read moreAlthough I am no expert, it was my best Brazilian yet. Granted I have only had two (this being my second), it was a bit better than the first. By 'better' I mean a few things sets this place apart from my first experience. First, Gina was quick to get back with me on appt times and when I needed to reschedule the night before she was quick to respond and flexible to schedule with. Second, the experience was better... as mentioned in other reviews Gina was personable and talkative, to make the experience more comfortable and less awkward. Third, the 'coverage' was much more than the first one I received, for essentially the same price. I have already scheduled my next appt. and this looks like it will be my go to place for waxing!

I highly recommend Gina! I was battling acne for about a year. It just would not stop! I went to…read moreGina for her acne boot camp. She personalized a skincare regimen for me. The products are pricey, but they are definitely worth the money. Gina took the time to look at my medications to see what may be causing my acne. I changed birth control pills and started taking a zinc supplement. She also informed me on ingredients to avoid for cosmetics. It took 4-5 months to get completely clear. I have been acne free for 3 months and my scars are fading. Woo hoo! Thanks Gina!

I wanna shout out my waxer, Ryley. I am not an easy wax job. Bad, dry skin, uneven skin, you name…read moreit. But she was a consummate professional. Very patient and friendly. She is new at waxing but I think she's going to do great. Nothing but praise for her and her craft.

I love the work they 10000000% but when you get ready to pay, it's like being at a used car lot…read more For goodness sakes! i can appreciate being told about promotions and products but when I say "thank you but I'm not interested," that's what I mean! Give it up already! If you want to brow beat customers please go work in a true sales position somewhere else.

It's an amazing experience. Clean, professional, and efficient. I highly recommend. I have been…read moregoing there for quite some time and I'm always very satisfied with the results.

Phone had been disconnected so I couldn't get an appointment. Sounded good but don't waste your…read moretime.

I'm undergoing a serious corrective hair color appointment as we speak- black hair to blonde! I've…read morebox dyed my hair for years and it was a mess...two other salons turned me down flat and refused to help. I called here at the suggestion of a friend and I was referred to Taylor. She is very upbeat and friendly and she also went from black to blonde in her past so she understood the concerns I had. She didn't turn me down like the other salons- she was very helpful and so far so good! The lightening process is going along very well and I'm excited for the results. Will have to post before and after pictures!

I have been a loyal customer here for years. In addition to being in a great location, I love the…read morespace and the personal attention you receive! The first time I visited I asked my stylist, Kristin Horn, to do something fun...I ended up with a great 'do and an uplifted spirit! She really is an artist. I'd say for value without skimping on a great salon experience this place is a definite must.

Ashley has transformed my broken out skin in just one session! I recently relocated to NKY and due…read moreto many variables relating to this move (including my diet) my skin has broken out so badly, I was embarrassed just leaving my house! I booked an acne facial with Ashley a little over a week ago where she also shared some suggestions on slightly modifying my skincare routine along with what to avoid eating and upping my water intake. Already my breakouts have stopped and my skin is starting to get back its glow. After a month of dealing with horrific acne issues, I'm finally starting to recognize myself again in the mirror and cannot thank Ashley enough for contributing to this success! I'm so excited for my next and second session I've booked with her!

Always an unforgettable, five-star experience! I treated myself to the full package -- a custom…read morefacial with dermaplaning, a full body massage, and a scalp treatment -- and every moment felt like pure indulgence. The dermaplaning left my skin impossibly smooth and radiant, while the facial deeply hydrated and revived my complexion. The massage was perfectly balanced -- firm enough to release every knot yet soothing enough to lull me into total relaxation. The scalp treatment was the cherry on top, sending waves of calm through my entire body. From the serene atmosphere to the impeccable service, every detail was flawless. I left feeling lighter, glowing, and completely renewed -- the kind of self-care everyone deserves. Make the time and see Ashley regularly you won't regret it!

I asked for angled bob. with slightly higher back. The cut was exactly the same as when I came…read moreinto the shop. No higher back no angles. She had a another stylist over for assistant and that took forever with results that were not what I asked for. my hair cut is chopped in the front and back. I felt rushed and she obviously didn't now how to angle and short bob. Next time I would ask for a stylist that is a level 8 or 9.

Burned my scalp, charged me $50more than quoted and ruined my hair. She had no remorse and even…read moregiggled when she said "you don't like it do you" seems like she messed it up on purpose by the way she was acting.I called to talk to the owner several times and never got a response.

Riley was amazing! Made me feel comfortable and very happy with her work. I would definitely…read morerecommend her.

Had a great first wax experience!!! I had never done a brazillian before and was very nervous, but…read moreMelissa made me extremely comfortable and everyone was very kind and the experience was fast. I would return again and have recommended to friends!

I booked a couples massage session and had a great experience! When you arrive, you are escorted to…read morethe locker rooms, which are really lovely and you're provided a robe in your size of choice as well as sandals. I was offered a variety of beverages and opted for a hot tea. I was then directed to the private relaxation room for my partner and I to enjoy our beverages, hot neck pillows, and special cream puffs. We enjoyed the private relaxation room for about 10 to 15 minutes before being escorted to our massage room. Being someone new to getting massages, I felt very comfortable and like I was guided through the entire experience. My masseuse was great, and I really enjoyed the experience. I didn't feel rushed afterwards either, even though they would be closing soon. Overall, highly recommend! The place is clean, relaxing, staff was very kind and patient, and I had a great experience. Unfortunately, the price point is a little prohibitive for us to go more than a few times per year but it was great for a special experience!

Very nice spa and experience. Jenny is a great massage therapist and Melissa is an awesome…read morefacialist. Very clean environment. Easy to schedule and easy to check out. I will absolutely return!