Carmela went above and beyond at checkout--she found an item from the back, kept the line moving, and helped everyone with a great attitude. Thank you for making such a difference! The Estée Lauder associate who helped me pick my lipstick was absolutely wonderful--so kind and graceful. I didn't catch her name, but she wore a stunning purple dress and made the whole experience special. Thank you, I love the shade! Smiles, Yvette Fernandez read more

Ulta Beauty - Products that were purchased today - Cosmetics & Beauty Supply Near Me - Eastvale, California

This is a review for the Ulta Hair Salon for specifically Trinity I needed a new hair stylist and my hair just felt like it was dead. I needed a refresh. I needed a same day appointment and Trinity was available. She was a blessing in disguise!! My hair feels so healthy, she makes the best conversations and she recommends the best hair products! I'm definitely going back to her whenever I want to feel pretty read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Eastvale, California

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Trinidad is a master and expert in the products sold here. I have an upcoming wedding to attend. I was low on several my usual cosmetics and needed fresh new products. It's easy if you buy one Brand, but, I may like powder or mascara from a different company, so I had to go through several isles and section of the store. Trinidad knew exactly where everything was located. She recommended a new mascara, I bought it and liked it very much. Brows: Benefit Fine Brow Pen; Lashes: Mascara K. Jenner - Black; Lips: Anastasia: Peach Velvet Lipstick; Eyes: Anastasia: Highlighter Pen; Face: Mac Primer with SPF15. Face: Urban Decay Setting Spray. I received personal one-on-one service from Trinidad. The cashier individed my transaction into two so I could earn and use $9 of reward dollars. *Great service, *Excellent choice of top brand products and *Loyalty customer rewards. Sincerely, Rosemary read more

Ulta Beauty - Cosmetics - Cosmetics & Beauty Supply Near Me - Eastvale, California

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I seriously had the best experience with Sequoia at Ulta. She helped me so much, not just with picking out products but actually understanding what my skin needs and how to take care of it. I came in kinda lost and left feeling way more confident. She took the time to show me how to do my makeup step by step and even demonstrated it for me, which made everything so much easier to understand. She's insanely talented and made everything look so effortless, but still explained it in a way that was super easy to follow. It didn't feel overwhelming at all because she broke everything down in a really real, relatable way. She also helped me figure out how to rehydrate my skin and recommended products that actually make sense for me, not just random stuff. You can tell she really knows her stuff and stays on top of what actually works. On top of that, she's so patient, kind, and genuinely wants you to feel good about yourself. What I really appreciated is that she wrote everything down for me so I wouldn't forget anything later. That was such a thoughtful touch and honestly helped so much. She made the whole experience feel super comfortable, fun, and personalized. I felt like she really listened to me and cared, not just trying to sell me things. Sequoia is seriously amazing at what she does and Ulta is lucky to have her. If you ever get the chance to work with her, do it, you won't regret it at all. 10/10 would definitely recommend having her help you!! read more

Every time I enter this store it's just so clean and vibrant! They always have a good selection of music to get you in a hype where this is your jam and you were meant to shop today!! lol! Anywho parking isn't crazy, lots of parking right in the first aisle of their store. They do a very good job on keeping their store tidy! They always have an amazing selection of products that are clearly stating their price.. Their testers they have some are missing but how can you really keep up with testers?? Other than that Gina was incredibly sweet and patient with my daughter. I'm teaching my daughter how to shop and to speak to the cashier. She's 7 years old and Gina made her experience wonderful with her patience and kindness with my daughter. This is what I'm talking about customer service quality! I'll definitely be coming back. read more

Ulta Beauty - Inside the store - Cosmetics & Beauty Supply Near Me - Eastvale, California

This Ulta store is further from me but I think I will start coming here. The store is clean and organized. Most of all the staff are friendly and helpful. I was helped by Monse who was really helpful and got me a particular item that was not on the floor. She personally went to the back and looked for it herself. She got it for me and I was thrilled because I went to another Ulta store much closer to me and the lazy staff did not even try. read more

Went in today just for a couple things and decided to ask how to help my makeup not look dry. Sequoia was so unbelievably helpful and went the extra mile walking through every step of my skincare routine and helped me make a few tweaks. I've been coming here for years and that was the first GENUINE experience I've had! Thank you Sequoia!!!!! read more

Checked in yesterday to make a quick return and recieved Wonderful Service from Camila and her Trainer! Camila was very fun, stylishly charming, and welcoming and made the whole return process feel quick and easy. I admire Camila's poise in not being afraid to ask her Trainer questions on processes she was not familiar with to save us all time and Energy! Camila's Supervisor was a kind and friendly Instructor with thoroughly precise Communication Skills. I always admire the Ulta Team for maintaining high quality Classy Energy by holding Leadership and Crew accountable for respectful and considerate Etiquette! Keep up the good work :0) read more

Everything is so clean and organized, but my favorite part is the staff! Shoutout to Natalie (I hope that's how her name is spelled) for helping me get the perfect shade match for the Kylie Skin Tint and even recommending me Dibs products! My cashier, Hailey, was also an angel! I would give this place 100/10 stars if I could! read more

Trinity is amazing!! She is the sweetest person I've ever met. She did my hair good also! I wish all stylists were as gentle and kind as she is. She is absolutely talented and gorgeous!! My new go to girl for my hair needs!! read more

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Miranda has truly been the best stylist/ color specialist I've ever had. For over a year, I've left the salon feeling fabulous then receive numerous and random compliments from strangers. Miranda takes the time to work between my wants and needs then puts her expertise through out the appointment. She makes me feel relaxed, pampered and amazingly recalls what's happening with my family. Quiet or talkative, she seems to know what I'm up for during the visit. As far as value, I've spent $300 for similar services. Couldn't hope/ask for more. read more

I went today to get some stuff for my vacation tomorrow and I saw that they had some gifts with purchase if you spend a certain amount. I got to the register and she said my stuff didn't apply which the sign didn't specify and just said spend $70 on the brand. Then she said they didn't even have the gift with purchase anyway which was upsetting. Then my mom saw they had Daise on clearance so she got a few things. The sign said spend $15 to get a gift with purchase. They didn't have that gift with purchase either and the brand only had 1 product on clearance not the whole brand even though every product had a clearance sticker. All in all just super disappointing, I hope they take the signs down if they don't have the gifts with purchase and that the stuff wasn't on clearance. Unfortunately just feels like the store is unorganized and I hope I have a better experience next time. read more

This ulta is clean and the employees are friendlier than other places ive encountered. Shoutout to Brandon, he always helps me and he's an amazing worker. read more

This review is for the salon services Specifically for Ingrid Hernandez the stylist. Ingrid is very professional and makes you feel welcome and always makes sure she's utilizing high end products. My hair has never looked this good. I get compliments left and right. If your looking for quality and good pricing request her specifically. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Eastvale, California

Jordan and Vee were amazing If not for Jordan approaching me and asking great questions to better assist me I would have purchased all the wrong colors for my face. He made amazing recommendations. I spent over $200 and that was all due to his exceptional product knowledge. I'm so excited to share my experience. Highly recommend this location. Great work management read more

Had a pleasure of sitting in Ingrid's chair & from the moment she introduced herself I felt comfortable. I was confident in what I went in there for, we chatted like I had known her for years! Definitely coming back to her, thank you for being so sweet & friendly Ingrid! read more

Neshua (not sure how to spell) is awesome and so helpful!!!!!!! She could not have made the experience any better! Thank you!!!!!!

Ingrid has been my stylist at Ulta Beauty for the past 9 yrs in Orange County.. she has now transferred & moved up to the Eastvale Ulta. I am so happy to make this commute from Mission Viejo .. Ingrid is an amazingly talented, true artist in her passion as a stylist...Ingrid always gives me the perfect cut, higlights , and awesome blow outs.. she really cares about her clients' needs and strives to give me that perfect look each and every time .. Stop in at Eastvale Ulta and meet Ingrid.. She is super friendly and fun also .. She is that stylist who will take the best , most professional care of your hair.... read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Eastvale, California

I want to start by sending my deepest appreciation to the amazing team who worked yesterday, especially Beaonca and Brianna! This was truly the best customer service I've ever received at any Ulta store. I went in to return some foundations I had purchased previously, as they no longer matched my shade, they were all too dark for me. Some of these foundations had been bought a long time ago, and I no longer had the receipts, which made me a bit worried about the return process. Brianna was the first employee who helped me, and she was incredibly patient and professional. She took the time to explain the return policy clearly, and the entire process was so smooth. She was very knowledgeable, well-trained, and went above and beyond to help me look up my orders and process the refund. Since my purchase was over 60 days old, I received a store credit, and Brianna was kind enough to even write the amount on the store credit cards for me!! I returned for a second visit on the same day, and Beaonca assisted me. She was just as professional and patient. Since some of my purchases were made in-store rather than online, they weren't showing up in the app. Beaonca searched for the orders by date and order number, which I really appreciated. I love Mac and NARS foundations and had bought multiple of each, so my purchase history was a bit confusing. But Beaonca remained polite and helpful throughout, assisting me in tracking down the right orders and going through my history with me. It's not easy to find employees who are this patient, kind, and dedicated to helping customers. They both truly went above and beyond, and I believe they deserve a raise! Thank you again to Beaonca, Brianna, and the entire team for making my visit such a positive experience! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Eastvale, California

Makeup Service stations are always a mess, very dirty with old makeup stains, and visible dust with trash pouring seems to be the normal when coming to this location. Vee the Operations manager for inventory was noticibly unprofessional and aggressive to staff in front of customers and other employees. Seems like she enjoyed being rude to others then laughing while walking away. Not very demure, giving..miserable with glitter read more

Jessandra is amazing! I had an appointment today at 3 for a scalp treatment and a blowout. This is my first time ever coming to ulta for hair services and I'll be honest I was skeptical but I was desperate to get a scalp treatment asap. I have been struggling with very greasy hair no matter how much or how well I wash it as well as dandruff. I was really embarrassed for my hair to be handled but she was very professional. She took her time and was patient with me and my hair. I did not get the other girls name but she was also talking to me about my hair and products she recommended based off of my needs. I was also in the market for a new shampoo and comb which jessandra helped me pick out. Anyone thinking about coming to ulta for hair services I highly recommend it. I will be returning for a color treatment soon. read more

I did Black Friday shopping online they were offering $75 and up free robe . I must of did something that I didn't receive it. Well I called and spoke to two young ladies . The manager Sarah suggested to come in and she will take care of it . So I went in and Camilla helped me with the help of Sarah they refund me and ended up giving me more of discount than before I even got my free robe. I must say I love how they gave great customer service thanks again ladies read more

Salon Services That Outshine the Store Aisles! I've known Ingrid for almost a decade, and even before I became one of her clients, I knew she was amazing at what she does. Once I started booking with her, I immediately understood why her clients are so loyal. She listens, gives honest feedback, and always knows how to bring out the best in my hair--even when I don't know what I want! I trust Ingrid completely and always look forward to sitting in her chair. Every appointment feels relaxed and professional, and I always leave her chair feeling more confident than when I walked in. I can't recommend her enough! Most importantly though, Ingrid is just a genuinely kind and easygoing person. She's the kind of stylist you can laugh with, chat about anything, or just enjoy the quiet--whatever you need that day. It's always a joy to spend time in Ingrid's chair. read more

All the real employees there are super nice and helpful! Although there was a group of ladies filming something for the newest perfumes Sabrina Carpenter dropped, and i went to grab one and she snatched it directly out of my hands which was really rude. She definitely could've went about it in a nicer way because it wasn't a good look for her! Other than that the store is very clean and organized I think they just need to be more aware of how rude the filming ladies were towards the real guest trying to shop. read more

Scheduled an appointment for makeup and it was canceled due to the artist calling off, upset at the fact that they didn't have a backup artist for the call off. If you're offering a service at least schedule 2 artist in case this happens. read more

Had an amazing experience today at this store location. A beautiful employee by the name of Jordan helped me out immensely. He was so sweet and had the best energy so helpful. Will definitely be asking for him when I come back! read more

I came in looking for a foundation match and Mari was soooo So helpful! Her attention to detail and customer service is amazing. Mari found a foundation for me and matched me perfectly. I bought every product she recommended me. I will def recommend anyone to go to her. read more

Had great customer service today with Monserrat. She was so helpful and sweet. I like when I can go out to department stores and actually get good customer service nowadays. I will definitely do more shopping at this location read more

The ladies at MAC were helpful! Thank you to Sosan 　she was so so sweet and helped me with all of my questions!!!

Thank you, Mari! I walked in looking for several things, Mari help me find exactly what I was looking for, she showed me several brands that she liked, she was very kind and genuine. She even taught me techniques on how to apply the makeup I was buying. read more

I usually love this store but it's impossible to find help when you need it. Suddenly the only time I actually want the workers to bother me they aren't. read more

Most of the time easy to find employees to get help and suggestions/recommendations for products or color matching. Sometimes the store is a bit of a mess and out of stock of colors of foundations but luckily it's not a repeated issue read more

Came in on a Thursday morning 1130am. Elena helped me out, she was great. When I got in line I waited about 15 minutes with only one person in front of me the whole time. There were plenty of associates in the building. 2 of them were behind the register working on in store pickups. Elsie ended up coming up to help and rang me up. She was great also. By the time I left there was a long line of about 10 people. It's unfortunate that some of the associates had no urgency to help the in person costumer. read more

Bre did a partial highlight on my daughter's hair. She was so kind and knowledgeable. She provided great customer service. She communicated well and asked tons of questions about our desired look pre color service. She is very talented and her color artistry speaks for itself. She is detail oriented and provides quality service. She helped us to find products to maintain my daughter's new look. Bre you made my daughter's promotion gift so memorable. We really appreciate you. read more

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I have been coming to this location for years now and spend a good amount on product here. I was in need of facial supplies three weeks ago and was sold on the juice beauty line by an employee who said it was a natural line with no perfumes. I am allergic to perfume and come to find out, there is perfumes in the product so I came in to return the product i purchased after my face had a reaction to the line of products I purchased. Mind you I only needed to use the samples to find out that it was not clean of fragrance. It's not a big deal to me so I came to return it. I don't mind paying money for product that's good and that works but if I can't use it then I'm returning it. I went back in today around 11 am and returned 300$ worth of product. Mind you, the day I made this purchase, I spent a good amount. There was a young lady at the register, who had dark hair and looked to be maybe in her early twenties, was extremely rude and seemed naive to how to interact with customers. She may have been annoyed that I was making the return but that was my choice and most would do the same if they were not able to use the product. Please let this be a reminder that this is not the right line of work for everyone . A snarky attitude will only get you so far in life so please this about that. read more

Went to buy some perfume earlier and Evelyn went above and beyond with her service. She's very helpful, kind, and patient. Thank you Evelyn for making me feel comfortable. read more

Literally never once got asked if I needed help or anything I went in there Hoping to get shade match but they don't even bother with you I would of asked but I was already over it not to mention they were out of all the shades of different brands I would of gotten Smh read more

Not sure why Maria down there is acting like a Karen talking crap on a yelp review but Amy is always nice when I come in and has great suggestions for me when I ask about new products, I have acne and dark spots and she was very nice helping me out with some suggestions on make up that wouldn't irritate my skin and serums that would benefit me KEEP UP THE GREAT WORK AMYYYY Thanks for the tips!! read more

Closed early? No signage nor explanation even tho there is clearly someone at the door. I really went out of my way to come here today. Waste of time. read more

Ulta Beauty - Definitely operating hours but they have a security guard standing at the door not letting anyone in without a reason. - Cosmetics & Beauty Supply Near Me - Eastvale, California

Wouldn't have written a review, but Francine at the check out area was pretty rude . I get Ulta is typically always busy but there's no need to give attitude . I was throwing away a paper perfume tester at the front of the store , there was some weird clear material coming down from the ceiling into a trash can. Figured whatever was being funneled into the trash would get thrown away anyways but guess not. As I went to throw away the tester, mid disposal, Francine suddenly had time to pay attention to me...Even though when I walked in to pick up an order 10 minutes earlier she didn't bother to look my way when she told me someone would be with me shortly . As I threw the tester away, she told me it wasn't a trashcan...obviously it is . In a snarky voice she said "guess it is now". It caught me off guard the way she had spoken to me , I immediately asked her for her name. Her tone of voice suddenly changed and she acted happy to speak to me & said her name was Francine. She even tried clarifying that all she had said was 'guess it is now' (her voice about 6 octaves higher this time). I find it funny that after she knew I had an issue w how she spoke to me she tried to correct herself . I'd rather drive to another location than deal w retail employees who think they're above their clientele . read more