Made an appointment online for 2:30PM. Upon my arrival I was advised by a representative cutting hair, " no you do not have an appointment, we're not taking appointments, unfortunately your gonna have to wait but we'll get to you eventually. Super Cuts what is the point of making an appointment, if it's not gonna be honored. Also, I understand if you do not have the staff... but we do provide contact info cell number and email.... So a courtesy contact letting me know my scheduled time could not be accommodated, would have been greatly appreciated. I will not be returning Supercuts. read more

My daughter and I came in on Monday, wanting to get layers done for the upcoming hot months. Our stylist were Kara and John, both were very professional. They also were helpful finding products to get the most out of our new hairstyles. Thank You, Both for giving us a nice mother, daughter afternoon, We will be back to see you read more

Hair cut is good, not that really bad. I would give 6.5/10 3,5 left is for showering and friendliness. I come on wed the day before thanksgiving. I feel regret for shampooing, he didn't do well. No smile at all! No hair dryer on my hair. I feel like oh ok! Cause first time and my first impression was bad. Price i would said affordable 30$, shampoo +10$ . I have tried the clip sport and excellent barbershop, they do better than this! And the do wash for 35$ In short i spent 50$with tips, i don't know if they were exhausted because they were busy at that time or maybe.... yet i don't want to say...... no comment. read more

My second visit. I was hoping to get Jill again, but I got another great Barbour. A woman named Mariah. She was patient with me and made sure my concerns were met. I am very satisfied with my visit and my haircut. read more

My mother and I came in on Monday to get some layers for the hot months coming up. Our stylist Kara and John were very professional and very helpful in finding the right products for our new dews. We will definitely be back to see them and refer them to friends. Thank You, both for giving us a Great Mother, Daughter afternoon:) read more

Cory was so sweet and kind with me. She helped me figure out what was best for my hair. It was a very awesome experience. Thank you read more

My son is on the spectrum and this was the first time he got his haircut his way. John listened to him and to me and did an amazing job!!! I will definitely be taking him back there. read more

I walked into the Eastvale CA location at 5:30 pm, there was 1 person in the chair and 3 people waiting. I went to sign in and was abruptly told they aren't taking anymore clients because they close at 6pm. Why isn't there a sign posted about that? I will never again walk into a Super cuts to be treated to rudely. I only wanted a trim, which would not take long at all. Perhaps more staff should be hired to accommodate when this happens. You just lost a client and will spread by word of mouth how this chain operates. read more

This is my 13 yr old son's favorite place to get his hair cut. Scarlett is his stylist she understands him and has never disappointed- we have been her clients for about 3-4 yrs.. read more

Great communication and a nice hair cut! She stopped at various points to ask my thoughts which I really appreciated.

Some rude workers; not accommodating at all. Tho the one who cut my hair was pretty good and nice.

Took my daughter in for a haircut and Jill was amazing! she did a wonderful job, I highly recommend her. she was so sweet and provided great customer service. Thanks Jill we will definitely be back read more

Went in today for a walk in! Got seated right away and Cory gave me a hair cut... I was soooo satisfied! I asked for some layering and face framing but didn't know what style ...she started to guide me into my final decision and I gotta sayyy ;) My hair feels so much smoother,healthier, w no split ends !!! thanks so much! Will come back again (p.s. I even got compliments :p ) read more

I wish I can give ZERO (0) stars for this business. I called on Monday and scheduled a hair highlight appointment at 4:00 pm, I drove 38 miles to get here from Los Angeles in Friday afternoon traffic. When I get there the so-called manager ( purple hair lady ) says they wouldn't schedule a highlight appointment this late in a day and they are full. When I asked who would be responsible for this, she said she couldn't do anything but reschedule for some other day. Who would pay for my gas and time? Such a shi**y service. I drove here because I value the local business. I have a house nearby and I have done hair before at this location, but I am never coming back to this place even if I have to keep messy hair for my whole life. THEY DON'T VALUE YOUR TIME OR MONEY. DON'T GO THERE! read more

Supercuts - Writing this review at parking lot outside after receiving shi**y customer service. - Hair Salons Near Me - CORONA, California

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OK, so this is weird. Went in to get a simple haircut. The girl l(purple hair, don't know her name) said, 2 in front of me. OK no problem. So she finished up, took the next person. About 15 minutes later another employee came in, and took. Someone who was after me, again, no problem ( could have been an appointment or the second guy, don't know). So I'm waiting, the girl was still working on the second guy. She must have grabbed her various cutters 50 different times. Kept (acting) like she was trimming off just a bit more here and there. This bit more just kept going, and going, and going and going. I do believe she didn't want to cut my hair. She would look over at me, then trim off a bit more. I'm. Just an average older guy, with an average hair style, nothing wild. Didn't understand what I did wrong, but she was not interested in cutting my hair. So I left. read more

Super awesome service ! Scarlett is my haircut'n gal . She's the Best hands down . The rest of the staff is Awesome as well very friendly and always nice to hear them talk about life . Really a great atmosphere. They go out of there way to make you feel at home . read more

Customer service was ok in general.The lady didn't introduce herself. I just went for a simple haircut. No fancy service needed. The lady had me stand while cutting my hair, and i thought it was just while she was cutting the back of my hair. It was the whole time. She said, I will let you stand so it's "easier for me". I thought it was funny... Never stood while my hair is being cut before. She wasn't rude but could have been better...If you're rendering a service, isn't it supposed to be the customer's convenience and comfort ??? but I didn't want to complain because I just want to get it done. Probably not going back. read more

Got an ok haircut. Had to wait about 10 minutes cuz I asked for a specific 'stylists, which was ok. But THEN, while I was at register ready to pay I was told it "will be an addional $2" cuz of stylist request! REALLY?!? Now, $2 isn't gonna break the bank, but what about the principles of NOT taking advantage of customers? Why wasn't i told when I made my request. Or when I sat in chair? But while at register? REALLY? It doesn't cost Supercuts anything more for me to ask for a specific stylist. Just an opportunity to 'stick it' to a customer! Or in this case, former customer. Great job Supercuts, another customer lost. Blatant ripoff. read more

I'd like to thank Scarlett and Nicki for being such fabulously welcoming and Professionally Sexy Superstars at this location!! I really needed a haircut today so I decided to stop by and check if this location was accepting walk-ins, and Nicki set the mood beautifully with her genuinely sweet and polite personality. Nicki was working on a Customer's hair but she still took the time to acknowledge me immediately right when I walked in, and made me feel like an important Guest they would be happy to serve. (I called in earlier today to ask for Lupe and the Woman who answered did not reflect the same high quality hospitable energy, she just told me Lupe would be back in June and did not invite me to come in anyway and have another Team Member assist me). Nicki informed me that she would check on the wait time for me which I deeply appreciated so I knew exactly what to expect, and I was thrilled to find out the wait was only 15 minutes! I really enjoyed watching Nicki finish up her Customer, she has excellent super patient and friendly communication skills and uses a lot of attractive Professional terminology in her vocabulary (why her Customer should shoot for accents vs. highlights to achieve the look she wants, etc.) which I found interesting and intriguing. I like Nicki's fresh and original eye catching hairstyle too and how neat and tidy she keeps her Workstation!!! She's a wonderful Role Model on how to represent Supercuts on a Gold Class Role Model and Advisor Level ;0) Scarlett was the Hairdresser who took care of me, and she really exceeded my expectations and left a positive lasting impression on me!! From the minute she walked out I was blown away at how Edgy and Fun her Personal Style was; her Hair color, cut, and clothes were all assembled in a way that looked so Professionally Exciting and Expert Elegant Chic. Scarlett's Hustle was incredibly sharp and on point, she knew exactly the type of look I was striving for from the picture I showed her ("Winona Ryder from the 90's!! Got it" hahaha ), and took care of Business effectively and efficiently while being a wildly fun and entertaining intelligent conversationalist too ;0) Thank you Scarlett for giving me insightful tips on how to play my new Professional Role in Auto Sales successfully and considerately, and being such an Inspirational Rockstar when it comes to putting quality effort in expressing our Vibrations accurately through our Personal Style!! The Best Impact Leaders like Scarlett imprint us effectively through their Powerful Examples, not words ;0) If you want to try a new look or want some helpful advice, come to Eastvale Supercuts today and Scarlett and Nicki will take great care of you in a Professionally comfortable and orderly environment, with generously fair and affordable prices! read more

I went there to get a haircuts and some additional services. They didn't have time for me. This is the only day in a 2 week window that I'm not tied up with something. If it came down to them being the only olace fir a haircut, I'D CUT MY OWN HAIR FIRST. Never fmgoing there and I'd suggest you dont go their either. Stylists don't listen tk tou and want to cut your hair how THEY SEE IT, NOW WHAT YOU ASKED FOR read more

Took my 4 year old daughter here to get her first haircut (actually, first one not at home), and the people were amazing. I thought maybe we should go to one of those places that specializes in kids hair, but the guy on the phone was helpful and assured me that everyone there was experienced with kids. So, we got in day-of, with no wait time and she was seen by Melissa. Melissa was so kind to her, and so was the rest of the staff there. They all made her feel really special, and she wasn't nervous at all. Highly recommend. read more

Gabby!!! She's awesome & seriously takes her time with you. I've got extremely long hair. She's never rushed through. She's given me a great fabulous haircut as if I went to a top dollar salon!! They're lucky to have on board!! I've also had Britney, she's terrific too!! Can't go wrong with these ladies especially with that price you're paying!! read more

Supercuts - Before my dull overgrown hair. After, Gabby's touch, all around layers cut, U Shaped! It's silky soft & weights lighter! - Hair Salons Near Me - CORONA, California

Booked an appointment online, went into the store waited for 20 mins and they told me they can't do color today. What a joke!

Had just reopened due to Covid. Had made an appointment. Courteous and friendly service! Felt good to get a haircut again!! read more

I've been going this supercuts for years and the customer service only keeps improving. In the beginning I had different stylists and eventually it whittled down to Frank. Frank was an awesome stylist who knows his client's hairs and preferences. Unfortunately he's gone now but there are still awesome stylists there like Christine or Kristine or idk how to spell her name but she's always great with her clients and now my regular stylist is Evan. He kinda looks like a young Chris Evans lol but he's also awesome. He takes his time. To get to know your hair and also how you want it cut and adds personality to his service. Even though prices have gone up from years in the past, it is understandable but the service is still great. Be prepared to wait in line on regular days it can get quite busy. Better yet, reserve a spot ahead of time and you won't have to worry! read more

Supercuts - Back when Frank was around - Hair Salons Near Me - CORONA, California

Rude so called Manager! Front Desk Staff needs customer service and etiquette trainings. I've been at this place twice and never had an issue until today. I asked the front desk female staff to look up my son's name in the system as I don't remember the sizes, etc. I spelled my son's name 3 times and this female staff keeps typing in the wrong name. Then, she had the guts to tell me we're not in the system. So, I asked her how is she spelling the name. She had this frustrated look on her face and rolled her eyes! I saw how she kept typing in a K instead of a C. Like I told her for the 4th time, my son's name starts with a letter "C" not a K. Despite of having the information of my son's haircut in their system, the hairdress (was nice/pleasant) still couldn't get my son's hair. So, I showed her my son's picture then she told me to sit next to where her station is so I can direct her if she needs to cut my son's hair shorter. While I was waiting for my son to finish, this female front desk staff kept getting in between me and my son. She kept sweeping the floor and there are 3 hairdressers still doing hair. This girl doesn't say 'Excuse Me' nor wait until the hairdresser is finished. She kept sweeping, 3 times within 15 min. There was a time where her butt was on my face! So, I said out loud that she keeps sweeping the floor and hairdressers aren't done yet and I felt like I am in her way. She responded, what did you say? I repeated my response. Then she has the audacity to tell me that I'm not supposed to sit there. Did I mention the hairderesser asked me to sit there? Then, she says do you want to speak to my manager. I said yes. Pregnant female hairdresser comes out and asked what the problem is. I told her exactly what happened and she says ther'se no need to fight. I told her I wasn't fighting, she asked what happened so I responded. Then, she says service is done so pretty much whatever and leave. Smh! Sad! This so called manager is PROUD!!! BTW, did I mention that she was super nice and flirtatious to this man she put ahead of 2 people, me and another customer. This guy did not have to wait long. Maybe I should've been a guy to get a good customer service. read more

I went to Supercuts for the first time after the 4th of July (on the 5th). I had a feeling it would be busy after the holiday so I was there early in the morning with my 3 kids. Only Keyra was there working and only one customer ahead of us. She explained that it would be a wait since it was just her and I told her it was fine. There was nobody on the phones and they were ringing like crazy because everyone wanted to come after the holiday. Keyra handled the phones in a patient and professional manner while also cutting the customer's hair. I was so impressed my her demeanor being there by herself while the wait list was adding up. When it was my kids' turns for their haircuts, she did a great job. By the time she was going to cut my 3rd child's hair, another hair stylist had come in so the new girl cut my son's hair. I was satisfied with all the haircuts and my kids left happy as well. Overall they have received 5 stars because of the professionalism and how they handle themselves when busy. read more

I had a great experience getting my haircut with Archie! He did exactly what I wanted and let me know what he was doing throughout the entire process! read more

Been going there for years. Brittany is super cool and professional. Highly recommended for your service.

Nikki Another great job on the hair cut Great customer service cutting hair answering the phones and always a great smile dave s read more

This location is great! It's, by far, the best Supercuts I've ever been to and no other barber shop/salon I've frequented even compare. This is the first place I've been to where I didn't feel like I was at the DMV. Kara always cuts my hair and she gives me an amazing cut EVERY time; I've never been unhappy! I noticed that all other stylists are personable and friendly with their customers, too. I always have a good experience here and I've even taken to some of their products (which I never used to do). I recommend this place to anybody. Try it out! read more

I went in here for bangs I came out with a bow haircut I will never go again I guess he got new people and African-American I showed him a picture exactly what I want to just plain bangs I came out with a full haircut I am so disappointed if you don't know how to do bangs then don't say you know how wait for the next person I will never go here again I'm gonna have to wear a hat for till my hair grows back ladies please make sure they know what they're doing before they cut your hair read more

I got the best haircut I've ever had from Will Weaver, he listened to what to described and did it perfectly. I've never had any issues at this location, highly recommend. read more

Just got my haircut and I must say everyone here seems friendly and happy to be at work making people beautiful. They all have a good attitude and great sense of humor. I like this place and will be back for my grooming needs. read more

I usually shy away from chain hairdressers... but honestly, this place rocks. I have always been happy with how they cut my hair. If you "check in" a head of time, there's barely a wait. The hairdressers take time to listen to what you want and offer some good advice as well. A bang trim is only $10 and it has saved me from doing stupid things with scissors... now I only run with them!;) read more

I just had my haircut done very well by a nice young lady named Nicki. She took extra time to make sure everything was done exactly how I wanted it and we had a really nice conversation. 10 stars! Gooo Dodgers!!! -Spence read more

I had recently moved to the area and I usually choose next available appointment and stylist available. I arrived for my appointment about 10 minutes early and they were a bit behind. No issue. I was fortunate enough to get Abby. She was wonderful and such an expert. After cutting my hair, Abby went to get the warm towel but she asked if I wanted to add a shampoo. I opted to do this as I really dislike the loose hair afterwards although the towel does cut down on this somewhat. I have always opted to go with the warm towel versus a shampoo unless I was traveling that day but what an amazing end to a great haircut. I will gladly wait the extra time for her in the future. read more

Shoutout to Nikki for bringing my hair back to life! Went in for a simple cut & dye and she did an amazing job. Highly recommend!

The worst haircut in my life. No style whatsoever. Many mistakes, one general length for the entire head of hair is wrong! Not very good care. Will never come back! Not worth the money I paid !!! Not recommended for anyone to go there!!! read more

Seen very quickly. Brittany was amazing doing exactly what I asked. I went for a bold change and she did an amazing job. read more

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