It's taken me a while to write this review & I contemplated writing it since it will be the 1st & only bad review I've ever given any business, but I'm doing it not to be spiteful , but to save someone some grief & the trouble of possibly walking around with a botched hair cut!!!!
So, I read all of the reviews before coming here about a month ago & felt confident coming here for the 1st time . I only saw 1 review from someone saying that they had their hair cut super short & butchered, but I figured there's always that one negative Nancy. Boy, was I wrong not to listen to that review ! I had not been to a salon for several months to get my hair done & just wanted my long layers cleaned up , some simple bangs & to get rid of the ombré blond & just get a nice rich brown all over for fall. I went in showing multiple pictures of what I wanted which wasn't far from what I already had. When I called for an appointment I had asked for Sheri the owner , but instead I got a woman by the name Randi who told me she had been working with Sheri for many years & that she had taught her how to do hair so, I figured , why not?! I seriously wish there was a rewind button & I would have just waited for the owner to do my hair . I walked in with hair that reached my bra line & now I have very short hair that only reaches a few inches beneath my ears. I don't know if Randi was having an off day or just was just so distracted from talking , but she took it upon herself not to only cut my hair super short, but layer the heck out of it & thin it out big time!! The whole time she was cutting my hair she had me turned away from the mirror so I couldn't see what she was doing. Not until I got up from the chair did I see all of my hair on the floor & when I finally got to look in the mirror , I didn't know what to say ! I was in so much shock that I paid & left almost in tears ! My hair literally looked like a cross from Monica from the show "friends" (with all the super short layers she cut ), soccer mom /mullet in the back. The next day I came back & Randi offered to fix it, but .... Uhhhh... How can I trust someone that majorly butchered my hair the 1st time! & , ya fix it how? My hair length was gone & not much left to work with. They tried saying it was a miscommunication , but how could that be when I walked in with the length I wanted to keep & with several pictures similar to my hair? The shortest layers in the back of my hair now are only 3 inches long because she took it upon herself to do what she wished to do instead of listening to my wishes. I don't know how she was confused when I had told her during our session that it took my hair to grow thick & long again because I had been so sick the previous year that it hadn't grown & a lot of it had fallen out? So why would she think I would want her to cut it super short & thin the heck out of it? I loved my hair until she got a hold of it. I had even told her that I wanted my bangs cleaned up because I love being able to put my hair up in a bun? How can any of this indicate that I wanted her to cut it so short? & for the record, I've had short hair before , but it's been a bob that was 1 layer & very stylish . Never would I ask for the cut she gave me! They gave me my money back , but can't give me my hair length back. I went to see somewhere else if I could get extensions & since my hair was layered all over & unevenly they told me to get it cut from the bottom & try to let the layers grow some before doing it. How did I go from having thick & long hair to seeking extensions ,which I've never considered in having to get cause I have good hair?? I ended up going to another salon & the owner of that salon said that Randi butchered my hair so bad that all they could do was either cut off the "mullet" looking part or cut my hair to the shortest layer which would be at my mid ear!! I had them cut the "mullet" part off . They said that it will take me a whole year just to get rid if all the little snaggy layers she cut & for my hair to even out specially in the back. So... Now I'm stuck with hair that I hate every day that I have to try to style it & put all kinds of product just to keep all the fly always from the thinned out layers down. I've only had 2 really bad haircuts in my life once when I was in 8th grade & now this one! You'd think I went to a low cost salon with the type of job she did. I paid $120 w/tip for her to destroy my hair within minutes. Yes, she gave my money minus the tip back , but that doesn't mean anything when my hair is so short & ugly now . Pictures don't lie so, here are mine . Hope this review saves any1 from having a horrible experience with their hair. seriously wish she would have just messed up the hair dye & not my hair cut because at least fixing color is easier than having your hair length completely cut off! Maybe she was having a super off day or just had her eyes shut when she did my hair , but you've been warned!! read more