the cashier working yesterday (oct. 2nd) is the best. she really went above and beyond to help me because i messed up my hair, even suggested some stuff that actually make sense (unlike other stores). i think her name is jaydy (that's what it say on her necklace) definitely will be back, i live by moval but i will drive to corona for a good customer service read more

This is actually a 0 star review. I only put 1 because it made me. I payed a lot for beauty products to help my grandma get ready to go to two important parties. It's her brother's 90th birthday party tomorrow, as well as one of her grandchildren's birthday party's. I was so disappointed and felt cheated that the Ardell lash glue within the packaging and the duo glue were a huge waste of money. They were already dried out when we tried putting them on her. The glue would not adhere. I should have went to BXTRA beauty at the Tyler mall instead. I've never had issues there like I've had at Sally's. Another thing, whenever I would go to use my account to verify the address it is different from the one I gave them. I don't know how that happened. At other places you can change it. I was told to call to get it fixed and was never given a customer service number. At Sally's it is a huge hassle. Whoever's address that is could have potentially been stealing my points. I only came back to give this company another chance because I was pressed for time. I spent $168.18 only to be severely disappointed. (Yes, even by the other products.) read more

Sally Beauty - The two glues that should never be used. Worst products ever. Worst brands ever. Shame on the company for carrying these products. - Cosmetics & Beauty Supply Near Me - Corona, California

I went into this Sally's needing help to fix a bad hair dye experience. Rhea took the time to find out what I wanted it to look like, and then helped me choose the right colors plus explained what I needed to do to get rid of the greenish tone and to prevent it. She told me step by step how to use the products she recommended. I did exactly what she said and now my hair is exactly what I wanted! I can't thank her enough for helping me feel beautiful again! read more

Came in for some hair dye the sales woman was helpful and was able to support me make some choices on which brands may work best on my dark hair. 8/10. Would recommend for a quick stop read more

It's nice to be greeted as soon as you walk in. I just needed to pick up a few items, they have a great l selection, store was clean & the individuals that work there are pretty knowledgeable. read more

I love the sally staff.. they're always so nice and friendly and very helpful when ever I need something they always navigate me to the right hair products! read more

Ixsel was very knowledge of the hair products and for that she was very helpful. Bubbly personality which made the visit very nice.

This is my new favorite Sally's! I want to send a big thank you to the manager and assistant manager who helped me today with a coupon issue. The manager went out of her way to make sure I was able to use my coupon and truly made me feel like a valued customer. Thank you so much for the best customer service I have gotten in years! You are the best! read more

Went here today and maria was so nice and helpful! She adviced so many good deals for all their products! She's very knowledgeable and so pleasant to chat with :) i'm glad with my purchase since she recommended great hair color stuff :) read more

DO NOT SHOP HERE! I understand we are all in turmoil with this Covid-19 crap but nuntheless we went down to the store for a curbside pick up with specific items listed on order. I should've known leaving these teens to shop for me would be bad considering the service has been terrible here before this Political Virus showed up. Now back to the complaint.... As we pulled up and recieved the items only 1 of 3 were what we originally ordered. Realizing this after arriving home we called with the attempt to arrange to swap out for the proper order. We were told by Raquel they couldn't take it back and wouldn't compensate us. They agreed it was their error but basically our loss. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Corona, California

Thanks Sally Beauty Supply! I had a hair coloring disaster. It came out much to brassy orange. The young lady assisted me and was very friendly..and well - the crisis was adverted. She directed me to a product that will help to tone down the red coloring and bring it to the color I was intending. Thanks Sally's Beauty Supply in Corona read more

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Went in to get hair dye since everyone recommends Sally's over box dye. I asked for help and a young female assisted me. She really went above and beyond to assist and was very honest with her personal opinion on the variety Sally's offers. I just so happened to be looking for her hair color , black. Ended up with the perfect color just under $16! read more

Sally's is already overpriced and I can't stand that but I went in out of desperation. The employees breathe down your neck and don't let you shop around. It made me extremely uncomfortable as I am naturally an anxious person...definitely felt pressured to spend more than I intended and am too nervous to return. The employee also didn't seem to know much about any of the products I asked about. read more

This store is always sold out of the stuff they advertise. Every time I go they never have what I need. They promote sales as if they are closing. The amount of products they have they seem like they are going out of business. read more

Absolutely love this location. I drive out of town for this specific location just because their customer service is awesome! A huge thank you to Ariana and Raquel for going above and beyond to help me. Truly appreciated!:)) read more

This place is great for product shopping. There is a great selection. The lady advisors are really welcoming and helpful unlike their manager. I tried getting advice from her once and she took a personal call instead. I do not like the manager here. Her name is MARIA! Avoid her if possible. If you need advice on products or customer service, communicate with the beauty advisors, not the manager. read more

Raquel is the best !! She helped me find the dye I was searching for after I went to 3 different stores ! I was soo happy. Wonderful customer service and the store was looking absolutely pristine. Thank you Raquel! read more

Every time I walk in all the girls welcome me go out of their way to help me. I go here very often and I work at the salon right by Sally's so it makes it very convenient when I need something. I have been in many Sally's beauty before but do not get the help like I do at the McKinley location! also the girls know what they are talking about when it comes to product. read more

very professional customer service is provided by the store manager maria and ariana i strongly recommend this store to do your shopping

I drove all the way down here because the online store hours said they were open till 9pm I got here at 8:10 and they wouldn't open the door they said they were closed. I would of never wasted my time driving here if the store hours were correct! I remember coming here before and they were open till 9? When did this change ? read more

Wrong store hours on the website and at the store. Stopped by and they were closed 1 hr early. They need to update that info so we don't waste time going to this location. read more

Horrible customer service Manager on duty was rude and insulted me! It took her at least 10 minutes to come the front. She ignored me and her cashier. All I had was a simple question on Thier return policy and she snapped at me and called me a freeloader.it was only a question. I was not returning anything and I definitely did not buy anything after that! read more

Updated, friendlier staff than in years past. These girls working have great beauty knowledge & rather than push a sale, will genuinely help you find what you really need. A new super high heat titanium curling iron, 2 liters of shampoo, a foundation brush, eyeshadow & renewed my beauty club membership for only $69. This location is cleaner & more organized than most. Usually well stocked also. read more

Let me just say Vanessa was the absolute best! Great service, extremely helpful, and super friendly!!!!!

I have been shopping here for many years. Today was definitely my last time. Trying to get somebody to answer a few questions about their product was horrific. Not one person in there knew anything about the product I was inquiring nor did they care to know or help me. The manager included. Horribly unprofessional. read more

I love this store. It's my go to beauty supply store. All the ladies are very helpful with the products. They are always well stocked.

Came in here 10 minutes before they closed and both ladies that were working were extra helpful and told me not to worry and that I could take my time, which is a stark contrast to the store on Grand in Chino. I don't go to that one after 8pm bc they are rude and try to rush you out the door. read more

I love shopping here,the girls are very friendly,willing to help with anything.I had a question about perms and they researched them for me,helped me find products I was looking for since they didn't have the brand I was looking for,they are not as close as another Sally's but worth going out of my way. read more

I am a fan of Sally's Beauty Supply but not so much a fan of this location. I came 3 times in 2 days because I am transitioning to blond... again. ladies, you know the struggle with changing up your hair ALL the time. Anyway, the ladies that work here aren't helpful. In the 3 times that i visited this location I was told 3 different things about the same products. this location wouldn't allow combination of receipts for the beauty perks they were offering. All in all i ended up spending over $100 for cheap service and confusion. My hair came out good though, no thanks to anyone but me. This location needs to get on board. Chains need to be universal with their customer service skills. read more

I went in to purchase a boar bristle brush and find a dark green nail polish similar to Marc Jacob's Jungle which is sold out. I'd originally gone into Walmart next door but had an anxiety attack due to the amount of people and commotion going on in there at which point I said to myself "the hell with it I'm going to Sally's next door". Boy am I glad I did! I was unable find the green polish similar to the Marc Jacob still I did find a beautiful dark OPI blue polish and bought that instead. Now the majority of my shopping experiences at other Sally stores have never been anywhere near as informative or pleasant as this one was but it's convenient so I deal. When I go into shop at Sally's tends to be when I need specific items and would rather not deal with the delivery times from Amazon vendors except that day I just wanted to get away form Walmart. The day I went in Ashley helped me and she had tons of product knowledge about boar bristled brushes and the different uses and shapes of the brushes for sale. She also explained how a hair masque works and what you would need for a scalp treatment. The woman knows her store! I recently got one of the best cuts of my life and I need to blow-dry it in order to bring out the style. Well Ashley was wonderful in helping me find the right brush and tried as she might the green polish I wanted just didn't exist but A for effort in trying to find it. I'm very happy with my shopping experience at this store and most of all with the service. Thank you Ashley! read more

Poor customer service, use to go to Sally's in corona on McKinley allot then the staff changed. After being treated very poorly and rudely! Several times... I won't step foot in there again. There is only one newer employee who is friendly the rest are rude and god forbid if you question your receipt total, which you often have to because the membership specials (like buy two get one free ) often your charged for all 3, when pointing that mistake out to cashier you get an eye roll and a scolding. I certainly will not pay hard earned money to be treated like that. I'm giving two stars for the one decent employee and the location is convenient. read more

Called here looking for a product that was hard to find a young lady answered the phone she was so nice only had one left and held it for me. I walked in I was greeted which is always important since I'm spending my money two young ladies that were very nice and very helpful they had exactly what I needed I was impressed by the great customer service I received. I like this one much better than the one on Main. I asked about a product at this location and she knew exactly where to get it very helpful read more

Been here multiple times and the employees are very helpful. The selection of products is great, and the prices aren't bad if you have a membership. read more

They never have anything that a professional needs. It's a total waste of time to come to this Sally's

I rushed in here the other day to pick up some product. I hadn't been inside this Sally's before, not sure why I haven't! This is probably the best one I have been in. The girls inside greeted me as soon as I walked in. They weren't aggressive, just friendly. Also, they actually asked if they could help me!!! Am I in a different universe right now? I've never had a Sally's employee ever ask to help me. Usually they just glance at me when I walk in and go back to whatever they were doing; mostly just talking to each other. The store is stocked well and looks clean. It was easy to find what I needed and when I went up to pay, I got service right away. It's annoying when I have to go and interrupt a conversation just to give a store my money. So happy I came in here! I will definitely be back read more

If you're going to change your hours over a week ago ... please change it on all your advertising first so I don't drive over a half a hour and your closed one hour earlier than you advertised..fyi read more

The ladies were super friendly and SUPER helpful! Their shelves are fully stocked (not like the Sally near my house) - I will definitely be back. read more

I've been to this location so many times. They have all the usual stuff that Sally's typically has. I've had both good customer service and bad customer service on different occasions. It just depends on when you go and who is working. Today I went and had good customer service; I was looking for the manic panic toner for blondes but I guess they don't sell it- so the chick working recommended the Wells light ash blonde toner with 10 volume developer. So I am going to try that and see how it goes. I was bummed because I really wanted to try the manic panic toner as I saw a couple YouTube videos and it worked great to get rid of orange tones. So we shall see how the Wells toner works out. I love the clearance section and sales at this location. I can usually find good deals on beauty stuff. For example today I got a styling station for $25! Yay excited about that. It holds a blow dryer, curling iron, and straightener. How cool is that! I'll post a picture of my find. read more

Kris, Ashley and the girls are always helpful and so welcoming. I buy supplies for my barbershop here and if there's ever something else I need or want Kris goes above and beyond to make my shopping easy and quick. Thank you ladies! read more

Very clean store. Workers have excellent customer service. I was in and out with exactly what I was looking for. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Corona, California