Ulta Beauty

The absolute worst pharmacy on the planet. Somehow on a Saturday there is only one person working…read morethe register. There's about 10 people in line and two others waiting. Upper management really needs to get its act together. It's not just staffing issues, as medication refills are typically partial making it necessary to make 2-3 trips to the pharmacy to get the total prescription. This is clearly not an issue with staff, but management who is trying to have minimal staff to save money. I'd highly encourage everyone to move their prescriptions to Amazon and have them delivered. What was once an incredibly frustrating experience 2-3 times a month is now something I no longer think about and is stress-free. Based off of the other reviews, pharmacy issues seems to be a theme here.

IMO Pathetic pharmacy…read more Under staffed and not efficient. Be ready to stand in line for long period of time. Dont try to phone in for a question, because you won't get through. Taking my business elsewhere.

Can't lift the chairs?

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The mop apparently sailed by the counter, ignoring the passageway to the back.

Ulta Beauty

3.6(94 reviews)

Asked a woman if she was a stylist as she was in the back and she seemed busy but was nice enough…read moreto help. Wanted her honest opinion on a shampoo and conditioner. She pointed me in the direction to something different than I usually consider, and it happened to be on sale. I never heard of and I just wanna say thank you because I love it.

Only location where I was directed to wait in the regular line for a pickup order, defeating the…read morepurpose of a quick and easy pickup. I wasn't acknowledged or told to go to the regular line--had to ask the cashier while she continued helping others in line. Disappointing experience.

6.0 mi•Greektown, West Loop, Near West Side

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Benefit Cosmetics BrowBar

5.0(9 reviews)

Brad is the best! Appreciate his perfection, professionalism and humor. Love my brows when he's…read morefinished

Chiquita is my girl! I started going to her back in NOV. I found her by accident when I did a…read morewalk in and desperately needed a wax and a tint. She told me that the person in the past who framed by eyebrows didn't go with my face shape and she took her time to carefully frame my eyebrows by my face shape. She also listened to my concerns about how whenever I go somewhere else by brow tint fades. She told me some tips and made it a perfect color. I've been going to her for the past 5 months and I always get compliments on my brows! I go every 4-5 weeks, and by the last week my brows start to look ugly and she fixes them right up. Usually after I'd get my brows done somewhere else they'd start to look shapeless by the first week.

Get brows cleaned & sculpted into the ideal shape for your face with our "famous for a reason" brow wax.

It's a good day for great pores! Get oh-so-smooth skin and smaller-looking pores that'll turn every day into a Good Pore Day ...

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Let's get thready! Do away with strays and shape your brows with gentle yet ultra-precise brow threading.

Chicago Dental Studio

4.4(129 reviews)

Luxury

Locally owned & operated

Had the BEST experience at the Chicago Dental Studio in West Loop!!! Like many, I dread visiting…read morethe dentist for routine cleanings, but my experience here was stellar (and now, my teeth are too!). From start to finish, I felt taken care of by the entire team and was highly impressed by their warmth, transparency (re: insurance pricing), and keen insights on my dental health. Thank you to the wonderful Mel, Jacinta, and Dr. Bosworth for all your hard work and professionalism - I look forward to coming back!

It has taken me quite some time to reflect upon this before writing a review. The Chicago Dental…read moreStudio is a decent facility overall, but I could never in good conscience recommend seeking dental care here due to Dr. Bosworth. The first issue that occurred is when I had a dental procedure performed. After injecting lidocaine, it took some time for Dr. Bosworth to come back and check on me. During the beginning of the procedure, he left the room to see other patients and didn't return for almost an hour. At that point, the local anesthesia had worn off and I had to undergo another unnecessary painful injection. It is quite obvious that Dr. Bosworth was juggling multiple patients at one time. This seems to be to maximize profit rather than actually focusing on providing quality care to each individual at a time. This was a scheduled appointment and it is never acceptable for a patient to have a needle stuck in their mouth, and then be essentially ignored for an hour, and then have to be stuck again just due to the wait. The second and much more concerning issue was regarding a crown that was placed. I had a root canal performed years before. Dr. Bosworth placed a crown over this area. Several month's later, I started having pain. When I saw Dr. Bosworth, he assured me that could not be the case since I should have no sensation in the area with the nerve already removed. I mentioned this several additional times and each time Dr. Bosworth wrote me off and ignored my concerns. I came to find out that there may sometimes be accessory nerves that may remain after a root canal and could absolutely continue to cause pain. I mentioned this to Dr. Bosworth yet again and he essentially told me that this was not the case and that my pain was from something else. Fast forward to a year later and I saw a different dentist as the pain was getting worse. They performed imaging and confirmed I had an accessory nerve in place that was indeed infected. The infection was too significant and had been occurring for so long that they would not be able to drill through the crown and tooth to treat the infection. I ended up having to spend thousands of dollars and go through several painful procedures to have the tooth extracted, then months later have a post placed, and then ultimately have another crown placed. I was informed by my new care team that this all could have been avoided if the accessory nerve infection was treated initially. This is despite me laying out the exact diagnosis for Dr. Bosworth. It is concerning that he lacks this medical knowledge despite his training, and even more concerning that this is the case after his patient had handed him the exact diagnosis. The pain and cost that I sustained due to Dr. Bosoworth's negligence is something I will always regret. I should have never gone to this dentist. I can't change what happened, but I would like to warn anyone thinking of seeking dental care here.

6.3 mi•West Loop, Near West Side

Modern Dental Office

Clean & High Tech Dental Office

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Come get a teeth cleaning at our West Loop Studio

Brian M Braithwaite, MD

4.7(73 reviews)

totally ruined my face by his overly aggressive liposuction to the face. im a sunken skull like a…read morepumpkin that had too many candles in for way too long.

I can't say enough good things about Dr. Braithwaite and his staff. I'm early on in healing, but I…read morefeel much better as time goes on. Highly recommend

5.9 mi•West Loop, Near West Side

Brian M. Braithwaite, MD, FACS

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Sangini Patel, M.S, PA-C - Liv Aesthetics

4.9(18 reviews)

I've been going to Sangini for several years and I've been 1000% satisfied. I've gone to her for…read moreboth lip filler and botox and have been nothing but satisfied. I love that her approach to aesthetic dermatology is really longevity-focused. My best friend goes to her as well and both of our results have always looked subtle and natural but show an undeniable 'glow up.' She also has a way of being kindly transparent about her perspective that is truly unique in this industry. It shows she genuinely prioritizes her clients' satisfaction short AND long term, not how much product she can sell.

I saw Dr. Patel last month for acne and redness. She diagnosed me with Rosacea and her treatment…read morehas shown tremendous improvement in just four weeks. I've had really bad skin since my teenage years and I feel like Dr. Patel's treatment has set my skin on a path to eventual smooth skin :)

5.9 mi•West Loop, Near West Side

30 days post treatment

IPL results after one session

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Under eye and temple filler before and after

Lustre Skin Boutique

4.7(68 reviews)

Last August (2024), I visited Jennifer at Lustre's new location, not far from her previous one. She…read morehas completely transformed the space with her warm, modern, earthy-boho style--lots of natural wood, big windows, and plenty of sunlight streaming through the waiting area. You'll even find curated goodies like Eminence skincare products, vintage jewelry, and other unique finds. Jennifer is incredible--both as a person and at her craft. She's the only practitioner I trust with my skin, and this visit was extra special because I had my first more advanced treatment: an Erbium Peel laser. Afterward, my skin looked like I had a mild sunburn and felt warm, but I was still comfortable enough to meet family for dinner. Jennifer explained exactly what to expect and how to care for my skin, and she was spot-on (as always). By the next morning, the redness was gone, and my skin felt tighter, smoother, and glowing. For someone like me with super sensitive skin, Jennifer always finds the perfect balance--pushing just enough for great results without overdoing it. This treatment was the ideal first step into something a little more intensive without jumping into Botox or injectables. If you haven't visited Lustre or booked a treatment with Jennifer yet, this is your sign. She's been doing this for years, continues to expand her knowledge, and is amazing at recommending the right products--favoring organic options while also understanding when active ingredients make sense.

I have been going to Jennifer for 5 years now and she is the only person on earth that I trust with…read moremy skin treatments! Jennifer has state-of-the-art esthetician equipment, and is extremely competitive with her pricing. Her service is unmatched in Chicagoland. Highly recommend her services to anyone with troubled skin, or if you are just looking for a relaxing facial with the highest quality of products.

New West loop location

It's so nice when the weather is lovely and we can do body treatments outside.

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La Boutique at Lustre

Legendary Spa

4.3(41 reviews)

•$$$

I've lost track on how many times I've been coming here.. and I can honestly say that this is…read morebecoming one of my favorite lol. The customer service is top notch! The salon is clean and nicely decorated. I usually get a regular pedicure and a gel overlay with some type of intricate design, but I've also have done no chip pedicures as well as having my eyebrows and lashes done and again perfection!

I was thrilled when I found out Legendary was coming to the West Loop. There's no shortage of nail…read moresalons in the area but none are good IMO. Prior to Legendary, I used to to drive up to Lincoln Park or Lakeview to get mani / pedis. I've been a number of times for both gel manicures, nail art and pedicures. I have naturally strong nails so I've never tried their gel overlay that others rave about. This place is $$ than others around, but for the most part you're getting good quality service. I will say I'm not a huge fan of their pedicure chairs, they're aesthetically pleasing but not the most comfortable. Booking can also be a challenge, but if you plan ahead you should be just fine.

5.9 mi•West Loop, Near West Side

Our Legendary Pedicure Area

Warm, Welcome, Vibrant

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Legendary

The Space

4.0(1 review)

This is a convenient store to go to because they are close to my house, and they have many other…read morelocations. Not only that ,but they have low prices everyday and the owners are nice and friendly.

6.3 mi•West Loop, Near West Side

View from outside of The Space Chicago. Entrance on Carpenter Street in the West Loop

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MITCH by Paul Mitchell

Lorri Cobbins, MD

4.7(56 reviews)

Dr. Cobbins is an excellent surgeon and I would recommend her services to anyone interested. She is…read moreincredibly professional, emphatic, and responsive. I had been to several consultations before I met with her, but I knew she was the one within 30 seconds of meeting. She was very clear and reasonable about my anticipated results. She listened to what I wanted and clarified what was realistic. I appreciated her honesty and it gave me a better understanding of what to expect. I scheduled the surgery with her nurse, Katie, (who is also phenomenal) and saw Dr. Cobbins a few weeks later for my preoperative appointment. I genuinely felt she was as excited as I was. She was very clear about what to expect the day before surgery, day after surgery, and follow-up instructions. She answered every single question and was available by phone, if I had any additional questions after I left. The day of surgery, I felt incredibly supported by Dr. Cobbins and Katie who have excellent bedside manner. I remember waking up after surgery with Katie sitting by me and I felt so relieved. The receptionists even entertained my mom while she was waiting for me to be discharged and I appreciate the kindness. I saw both of them again a few days later and Dr. Cobbins even met me on the weekend (when their office is technically closed) to remove the drain. The results were nothing less than perfect. I was so pleased with their size and shape, plus the scarring seems really minimal. Dr. Cobbins has also continued to follow-up consistently and has been available for additional questions/concerns. I don't think I will be able to express how much I appreciate her and her staff. Don't go to any other surgeon!

This is the first time I'm writing a review on my procedure. Six years ago I had a skinny bbl done…read moreby Dr Lorri Cobbins. I was naive at the time but I really wanted a little bit added to my bottom so I went in for a consult. I was also really skinny (like model skinny) so even then she told me oh yeah I've had patients your size or smaller do procedures by me, I wish she rejected me or at least did a less risky procedure since her skills didn't match the words I heard. My body was so perfect in every way before this procedure (just wanted a little boost on my bottom). I remember I said "I heard some peoples shoulders get bigger she was like "Oh no that's not true at all." She did Lipo to my stomach which barely had much fat, inner thighs, and back. Anyways 6 yrs later and I'm struggling with my body image. I've lost my confidence, my skinny bbl doesn't look great, can't find a solution because I have skin laxity on my back and stomach, scarring/tethering (again this is from the aggressive lipo she did and how she used the surgical tools), Lipo fibrosis on stomach and back and yes the upper back looks bigger. I followed all the instructions of wearing the compression garment and everything. The problem wasn't the aftercare instructions I perfectly followed, the problem was the poor surgical technique. She did aggressive lipo on me, took out too much fat because I was thin and ruined the look of my skin. I now have 2 rolls on my back that I never had before my procedure and I feel always bloated for some odd reason no matter what I eat healthy or not even though my diet didn't change. I only gained about 10 pounds (still at a weight women would love) but even with that if the surgical skills were good the body would grow out nice and even, it wouldn't look botched. I wish she rejected me and told me to come back in a year or 2 if I want something permanent after I try something temporary. I wish she told me thoroughly and openly what kind of problems can come up (this was only briefly discussed and none of the problems I have now were discussed as potential issues after surgery). I wish she gave me a temporary option or smaller procedure not as damaging as a first solution to see what it would look like. I didn't receive any other options. I think plastic surgeons (especially ones who've had botched outcomes from their work) need to give a couple options and really think about if the contouring will look nice with each option so the patient can have a good long term outcome and more people will trust them for procedures. Dr. Cobbins took away the most thing that made me confident back then and damaged my body. I am struggling in every way imaginable because of this procedure done by Dr. Lorri Cobbins. The most perfect parts of my body were ruined because of horrible surgical technique and now I am left grieving it. I struggle every day to look for a way to fix it and I'm too afraid to go to someone else that may further damage me. I don't take photos anymore like I used to, I don't try on clothes when I shop like I want to. I can't look at myself in the mirror the same way. Please if you want a better/different look try temporary cosmetic things first so they go away if you don't like them and you don't have to live with the permanent result of a botched procedure.