Clean, beautiful, calm space with the best hair stylists in Richmond. Everyone is kind and…read moreprofessional. Feels like a luxury experience. They do an amazing job every time.

Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

Tomorrow is my wedding day. I went to Alicia's for eyelash extensions. While I didn't love the…read morefinal product, I figured I just needed to get used to the look. Unfortunately 4 hours later, so many of the clustered lashes (I thought they were supposed to be individuals) had fallen out that I had bald spots on my lids. I frantically called the salon to see what could be done; I expected that since I'd paid $130 plus 20% tip a few hours ago, surely they would make this right, especially since I was less than 24 hours away from being a bride!! Instead I was told I could come back tomorrow for a $45 fee. I cannot express my level of disappointment. I will never return to this establishment.

I generally do not like getting my hair cut. I have some scars & lumps on my scalp that are just a…read morebit embarrassing to me, and it's always awkward to go to a new place & have to explain - usually in front of a packed salon - after the hairdresser loudly asks the equivalent of "what's up with that?" However, the time had come to get it done & while I love the place I usually get my hair cut, it's not worth it to make a special trip to Mechanicsville just for that. Anyway. Alicia's was recommended to me by my cousin (and had the highest Yelp rating of any salon near me). On arrival I was a little confused - the signage on the building simply says "A Salon & Day Spa." Since there were no other hair places in the area, I knew it had to be the place, but being a newcomer to the area, it was a bit confusing. The salon has a boutique area right up front with lots of shiny baubles for sale. I'm not terribly interested in things like that so I couldn't give you any specifics. The servuce area in the back seemed to have a lot of knick-knacks & the like scattered around, but it wasn't over the top. It also advertises & has areas set up for massages and mani/pedis (I will more than likely be going back to get my toes done soon), so you could ostensibly book a whole spa package for yourself if that's your thing. But I was here for a haircut. Amanda was my stylist, and after a consultation of what I wanted (I NEVER know what to do with my hair) and what she thought would be best, we began. About 30 minutes later, my hair was washed, conditioned, cut, dried, and styled, and it looked 100x better than it had before. During the prices Amanda showed me the products she was using and described what they were for, in case I wanted to go out & purchase them later. I was offered something to eat or drink several times. Best of all, Amanda assessed where the lumps & bumps on my scalp were & worked around them - without saying a word. I really appreciated that. The whole experience was relaxing & very pleasant. On check out, they have a printed calendar that describes a special that the salon runs for each day of the month (also available on their website). I also snagged a 20% off coupon for my first visit that knocked off about $8 from the cost (also on their website). All in all, a great first experience at a salon that I more than likely will be returning to.

Avenue 42 has an incredibly talented team! They did an amazing job with my bridal party, and I…read moreloved that they took the time to understand everyone's individual preferences and create a range of different looks. Everyone was so happy with their hair and makeup! Becky was especially amazing. She went above and beyond with my bridal hair and makeup, bringing my vision to life even better than I imagined. She was also so warm and lovely to be around, which made getting ready that morning so much fun. My only negative experience was with Diane, the booking manager, who was unfortunately rude and unpleasant to communicate with throughout the planning process. Aside from that, I had a wonderful experience with Avenue 42 and would absolutely recommend their artists, especially Becky!

Cancer Patient Refused $500 Refund - Poorly Done Microblading…read more I am a recently diagnosed cancer patient that was seeking to get my eyebrows microbladed. I went to Maria @mariialash for microblading/"nano brows". Her price for this service is $500. I wanted to get this done prior to starting chemo so I could still have natural-looking brows during treatment. Unfortunately, 100% of the pigment that Maria put on my eyebrows fell out, despite following her care instructions. I informed her of this and sent a photo of my plain brows, stating that I am starting treatment any minute and will be unable to do anything that may compromise my immune system such as getting a tattoo, for at least the next year. At this time I requested a refund. She has refused to disperse a refund stating that her disclaimers her clients sign state this could happen. A flimsy "disclaimer" does not excuse a business from providing good service and exercising good judgement. I do not recommend trusting Maria with your money nor your brows.

Joshua is an amazing hairstylist/artist! He listened to my hairstyle desires with photo…read moreinspirations and gave me the most exquisite haircut and color highlights ever! It was also nice meeting Andrew, who was absolutely delightful over the phone and in person! I look forward to my next visit with Joshua in May! Peace and Gratitude, Robin

This was my first time here and I couldn't have loved the studio or Joy more. She gave me a…read more haircut and helped me find a good texture spray. Office staff is great + free parking behind the shop. Haircuts run around $60. Will def be back!! Ps there's a cute coffee shop right next to the salon!

I have been going to Sheer Genius, probably since I was 16yo! Every time I go into the salon, they…read morewelcome you immediately, very professional, and also which I love, is they treat you like family! Ms. Sam, Deanna, and the new apprentice are all amazing talented. I highly recommend checking them out, and give them a chance at cutting your hair you will not be disappointed.

My stepmom and I came in for a shampoo and style for an event we're going to this evening. Their…read moreavailability was great! I was able to get an appointment for both of us on short notice. The wash was INCREDIBLE! My stylist, whose name is escaping me right now, was very thorough and checked in often to see if temperatures and pressure were good. The style itself was very much like the photo I showed her, and the owner, Sam, followed my stepmom's instructions very closely. My stepmom loves the style- and she's very hard to please so it's a big compliment. I took off a point because I didn't see any stylists use any heat protectant at any point, which worried me a bit. There's also almost an excessive amount of hair spray on both of our heads, although I don't think that's necessarily a bad thing. Every other customer in there seemed to be really enjoying themselves and seemed to really like the staff, which is fair because they're all very nice. Please be aware that they are CASH ONLY! I didn't know that until I was there. It wasn't an issue for us, but that's the only form of payment they take.

Loved the service , got a silk press and curls , 55 dollars depends on length of hair , I was in…read moreand out will definitely return.

I called ahead to ask about walk-ins and they told me to come on in. I arrived 10 minutes later and…read moresure enough, there were 2 associates available. My stylist examined my hair, she asked me questions about the cut I desired and then we headed to the wash bowl. And it was relaxing!! After a washing and conditioning, I was seated at her station where she confirmed the length I desired. She cut one section and checked again. After that, she continued with the cut while I halfway napped LOL Once done, she handed me the mirror and I was pleased. It didn't take long either. 30 minutes, in & out. Language is slightly tough but manageable. Excellent customer care!

Love this salon, and I loooove Haley!…read more I have been trying to find a salon in Richmond that I connect with. You have to love your salon to love your hair cut/style, etc. And I think I finally found it. I was skeptical with a 6:30PM appointment when they close at 7pm, thinking that I would be rushed and that it would be poor quality since I was the last appointment of the day. Boy was I wrong, from the moment I walked in and was greeted, to getting my hair washed (which I still think is the best part of getting your haircut!) to meeting Haley and getting my fresh new style, the whole experience was great! Haley took her time, was so nice, talkative, and made me feel like I was talking with a friend instead of a woman I just met. The salon is super cute too, right in Carytown with a boutique style and very comfortable! I left with a fabulous hair cut, a fabulous experience and I will be regularly making my appointments there!

Great salon! It's very clean and Haley does such a great job at cut and color. I have friends that…read morehave been going to her for years as well. Would highly recommend!

Made an appointment to this salon(?) with Kim. Beyond disappointed. I got there and immediately she…read morestarts asking if I want a full highlight..yes I say thats what I booked with owner. She messes with my hair and looks at her watch and then says I don't know if I have enough time for all that. What? Ok, I said maybe I'll just go somewhere else? No she says I'll do my best. YES I should've left but I didn't. So she proceeds to bounce me back and forth from the sink to the chair adding bleach then toner then shampoo & rinsed, repeat toner and then oh no she's messed up the top, let's try again! I went in telling this woman I want cool, white no ash, no oranges, no yellows, no browns, no gray. So she lets me sit while her other two clients come in and she proceeds with them! All the while their salon dog hops up on my lap. Not a fan of small dogs, but I had a lab so it wasn't a big deal I just found that odd. So if you're allergic or afraid of dogs you might want to pass on this salon(?). Anyways long story short and 6 hours later I walked out with the same hair color as when I came in only shorter and completely fried! To be honest when I was looking at it before I left, it was bad but the color didn't seem horrendous in their lighting. But when I got outside to my car, OMG When i arrived home my husband asked if I changed my mind on the color? I cried.... y'all be the judge I am posting pics! I've covered my face as I'm extremely embarrassed! AVOID THIS PLACE!!!! I will be turning them into the DPOR! Now I have to wait at least 3 months to have someone try and fix my multi colored hair that has split ends, and is uneven. I called and talked with the owner Becky, all she kept saying was come back in for her to look at it. This is after I sent her several pics of my hair outside in the daylight. She was no help whatsoever. What are you going to do to fix my hair lady? Nothing. You can't put more product in it at this point! So Kim fried my hair and Urban Escapes basically stole $200 of my money! PATHETIC!!!

I was super excited about finding this place - with it being so close to me. I walked into the…read moresalon to introduce myself explaining, that I recently moved into the area from Los Angeles and was looking for a stylist. I asked if anyone was taking new clients- and all the stylist just stared at me. Finally one coldly said "there is a card right there," and pointed, then turned back around as if it was too much of a bother to hand me a card, or even talk to me. A couple of weeks later I tried calling several times to see if I could make an appointment and left a couple of voicemails, sadly I never received a call back. I thought with it being a small business they would want clientele.. but I guess not. Super disappointed. Not sure of if the owner is aware of how her employees are treating people.