Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

I loved working with Robert and his team. Robert went out of his way to help me pick out flooring…read morein my price range. We're selling the house and needed to replace carpets. We put in vinyl flooring in the living room, hallway & bath with carpets in the bedrooms. They knew we were in a hurry so they put flooring down as it came in. I'm not on their city, I'm 30 minutes away. They must have been to the house over a dozen times. As soon as a new piece of the project came in, they were there. Robert was easy to reach and great to communicate with. His team very friendly and it all looks amazing. They also came in under budget.

Taylor Made Floors did a spectacular job refinishing our hardwood floors. From the beginning, Bryan…read moreand Katie were wonderful to work with. They spent time helping us plan the job carefully, answered all of our questions clearly, and organized the whole process, which reassured us that we'd made the best choice. Bryan arrived with his team, Luke and Tyler, and they were friendly, professional, immensely helpful, and very careful in our home. They clearly take real pride in their craft. They were respectful of the space, attentive to details, and clearly knew exactly what they were doing. We were blown away by the results. Our floors look more vibrant and beautiful than when they were new. The finish is gorgeous, the workmanship is excellent, and the whole house feels refreshed. Bryan gave us advice on how to care for the floors, including pads for the feet of furniture, mats for the bathroom to protect against water damage, and lots more. We're very grateful to Bryan, Katie, Luke, Tyler for bringing such skill, care, and expertise to the project. We highly recommend Taylor Made Floors to anyone looking for true professionals who do outstanding work.

Bryan did our floor in 2008. He installed engineered hard wood. He did the kitchen, living room and…read morehallway. It was all very nice. Then again in 2023 He refinished the same area and it came out very well and looked brand new. Bryan is now installing vinyl plank flooring in my new mobile. I went with vinyl plank this time due to cost and the upkeep is easier.

failure to respond to dozens of text, voice, email messages over a 6 month period of time…read more repeatedly asked him to confirm scheduled appointment only to be told he can't make it. very difficult contractor and business person. can't rate his work because his communication skills are ridiculously unprofessional.

From the owner: We started in 2021 but I have more than 25 years of experience working with companies like Carpet…read moreOne and Enterprise, obtaining references from real estate, doctors, lawyers, merchants, etc.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

Mike worked with me to replace the carpet in the living room, didn't need it in the other rooms…read more Matched it perfect. Did my kitchen so it looks awesome now. Would recommend him totally.

After dealing with The Home Depot for over a year we finally just demanded a refund and looked for…read moresomeone local. Michael met us at his shop the day we first called, offered us some scrap carpet which saved us money and offered a cash discount. He ended up installing our carpet a day sooner than he had said and it looks amazing. He's very professional and does an amazing job, we highly recommend !

They did end up coming out to fix the problems they created so there is that, but even the fixing…read morewasn't smooth sailing. Will not use them again.

Love this place, everyone is super helpful and friendly! Great selection of products, and…read morecompetitive pricing. We will definitely be back!

Alan made our experience at the Floor Store informative and easy. He showed us alternatives to what…read morewe thought we wanted and provided us with a great solution. The pricing was competitive. We picked up the flooring in two stages and the warehouse staff was helpful, friendly, and efficient.

A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.

Good service and doing good for the environment by reclaiming good used wood! And will mill the…read moredimensions you need for your project.

Great place to buy wood! Old growth redwood and Doug fir! They make fireplace mantels. So much cool…read morestuff.