Great company - bid the job, planned the job, started and finished in the proposed time frame, He…read moreand his employees did an outstanding job!!! Will be working with them again, highly recommended.

Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

They did end up coming out to fix the problems they created so there is that, but even the fixing…read morewasn't smooth sailing. Will not use them again.

Love this place, everyone is super helpful and friendly! Great selection of products, and…read morecompetitive pricing. We will definitely be back!

Mike worked with me to replace the carpet in the living room, didn't need it in the other rooms…read more Matched it perfect. Did my kitchen so it looks awesome now. Would recommend him totally.

After dealing with The Home Depot for over a year we finally just demanded a refund and looked for…read moresomeone local. Michael met us at his shop the day we first called, offered us some scrap carpet which saved us money and offered a cash discount. He ended up installing our carpet a day sooner than he had said and it looks amazing. He's very professional and does an amazing job, we highly recommend !

Rob was assigned to our floor replacement through our insurance. A dear friend had died and left…read morethe house a mess. All the floors needed to be replaced. Rob was so very helpful. This was a very stressful time for us and he made it all so much easier. He bought confidence and ease. I went from feeling overwhelmed to relaxed. Everything was done in a timely manner and under budget.

I bought a house and found some evidence of minor water damage while renovating a room so I had it…read moretested for mold. That came back clean but there was moisture in the walls that should not have been there in the middle of a summer heatwave. Redwood Restoration was the second mold contractor I scheduled for a consult. Zac was incredibly helpful. He read the report from Air Environmental before his visit and rechecked all of the spots that had tested positive for moisture. He checked the wall section I had opened to investigate and found wetness from the recent rains. He clearly explained how mold grows, what kills it and what does not, and exactly how Redwood Restoration would mitigate the problem while giving me a rough quote. He then checked all potential sources of water intrusion in the whole house with me and sent me two quotes: one for the room and one to address an issue in the basement to prevent mold from growing. He spent over an hour there and gave me a number of tips to doing unrelated projects on the house. I found Zac passionate for what he does and honest. I'm glad I called Redwood Restoration.

We had carpets put in all of our house. The job was very unprofessional. He left scraps in every…read moreroom, he did not vacuum up anything. He scratched the walls up when carrying in the carpet. I know this because we had just had them painted. He pieced the carpet together it looks like patch work. The seams are very visable. We talked to him about it and he blew us off. I do not recommend this business.

Hugh is great! We have had him install both carpets and vinyl in our home as well as rental…read moreproperties. He has always done a wonderful job. I was looking for his phone number for my next job (he is laying carpet and plank vinyl) because I had a question. The previous review does not sound like him at all! Been using him for years. Quality work every time.

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

Great customer service, really felt heard and helped thank you Tom !…read more When I came in to ask about floor transitions he offered his help even gave me one to test out !

failure to respond to dozens of text, voice, email messages over a 6 month period of time…read more repeatedly asked him to confirm scheduled appointment only to be told he can't make it. very difficult contractor and business person. can't rate his work because his communication skills are ridiculously unprofessional.

From the owner: We started in 2021 but I have more than 25 years of experience working with companies like Carpet…read moreOne and Enterprise, obtaining references from real estate, doctors, lawyers, merchants, etc.

Fast, fair, and accommodating. I will use him again. Did a great job, he was friendly, price was…read morecompetitive, and came out immediately. Thank you.

Knows his stuff, operates professionally. Did a fine job. Will certainly use again.read more

Keep looking for a different company! (Or do it yourself as we have to). This business is…read morecompletely NON-PROFESSIONAL!!! The owner confirmed the day of the appointment. Called an hour later to cancel. All our furniture is outside. The owner heard (in the background) my husband's frustration as he struggled to move a big sofa. Nothing angry was spoken to the owner but he became irate and now refuses to reschedule our job. This man sounds pleasant initially but this behavior is erratic, irrational and completely unacceptable. HE CANCELLED AT THE LAST MINUTE AND HE IS ANGRY AT US!!! I strongly recommend you find your cleaning help elsewhere.

Owner negotiated a price for a job. Called 4 days before the date of service asking to reschedule…read morefor the day after the scheduled day. I said no problem. Then I started thinking that this guy might be a flake. He is. He called the day he was supposed to arrive and said his insurance had expired, after we had moved ALL of our furniture outside. Oh, I forgot to mention, we got up at 5 AM to be ready for this "professional" carpet cleaner. My advice is buy your own carpet shampoo machine. That way you'll never have to deal with this person and you'll have clean carpets for much less.