Premier Flooring replaced the carpet in my living room and bedroom with Luxury Vinyl Plank. The job was done on time in a professional manner. The quality of the LVP and the installation is excellent! I am quite pleased with Premier Flooring and happy to offer my recommendation. read more

Premier Flooring 53 - Flooring Near Me - Lakeport, California

Justin and Sufi, what a great team. The carpet installers were professional and polite. The job had some challenges and Premier Flooring can handle it for sure. Sufi helped my husband choose the right shade for the new carpet and it is beautiful. Great job by the installation crew and Justin came by to check it out and answer any questions. A good sized job and a lot of stairs, just came out perfect. The whole job was done while I was sleeping during the day and working at night and they dealt with our dog too. Would definitely recommend excellent service and quality. Thank-you so much! Jimmy and Gina Webster. March 2022 read more

Would I use them again? Absolutely. Would I refer them to friends or family? Absolutely. What a lovely experience. These folks are kind, professional, competent, great to deal with, did a GREAT job at a fair price. What more can you ask? read more

Premier Flooring 53 - Flooring Near Me - Lakeport, California

Just okay. He missed the initial consultation because he wrote down the wrong time in his appointment book, and his wife gave me attitude when I even suggested that he'd gotten the time wrong. Wasted about an hour and a half of my time. The installers couldn't get into the house because the locks were stuck and had to be changed, they still stuck us with the full labor bill even though the locks sticking was a freak incident beyond our control. My wasted time was never reimbursed... Better than Home Depot, but that's a pretty low bar. read more

Honestly I don't know how to rate the "value" of flooring, any flooring. But that's one of the reasons I appreciated being able to walk in here and get Sufi's help. No up-selling, good info, and help with figuring out what my actual needs would be for my staircase renovation. Called in the order while I was still in the store, helped me make an adjustment in the order to ensure prompt delivery which I'd asked for, and overall made me feel more competent and welcome than I usually feel in such environments. Nice to have a local place to see things in person and help with perspective... read more

The initial bid was high, their work was substandard and sloppy. Dirty hand prints everywhere they worked. Home owner had to put up sheeting to keep dust down. A professional flooring company would have been prepared, especially knowing the condition of the subfloor which the contractor pointed out to homeowner at time of initial bid. Extra charges for prep-work ($275.00) that Justin Radcliffe pointed out at time of initial Jobsite inspection. Imployees had to borrow from home owner, electric sander and trowel they being unprepared. See photos of shoddy work performed. they need a lower score than 1 star. read more

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They did a beautiful job. I love my floor. Their work is top notch and so professional. I went for the coastal casual look and they had the perfect flooring. Everyone that comes over loves it. read more

Premier Flooring goes all out for their customers. We got exactly what we wanted, gorgeous! Need a floor? They're the ones to call. read more

Premier Flooring 53 - Ultra Professional, Courteous, Prompt. If you live in Lake County and you want a PERFECT floor installation, Premier Flooring is the BEST! - Flooring Near Me - Lakeport, California

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Premier Flooring just installed luxury vinyl flooring in my older 1200-square-foot home. Thoroughly professional service, beautiful work, and at a very reasonable price. Everything was done with great attention to detail and within the scheduled time frame. Sufi and Justin courteously offered their expert advice, but their clear mission from beginning to end was to please the customer. Which they did. Very easy people to work with. Great job. read more

Justin and his team from Premiere Flooring recently replaced several rooms of carpet and sheet vinyl in our vacation home with luxury vinyl plank flooring. On our first meeting, we could tell that Justin was an expert in all things flooring, and he made great suggestions. At the showroom, Sufi made great recommendations. The install was timely and tidy, and included all new baseboards. We highly recommend Premiere Flooring! read more

Premier Flooring installed wood floors in 3 bedrooms and did an EXCELLENT job Highly recommend them Justin and Sufi are a great team. Brit , Jay and Allen installed the floors beautifully. They are all professional, polite, hardworking and skilled at what they do . We are very happy with our floors! read more

Very pleased with Sufi's solutions oriented service. Wow...talk about customer service! Premier Flooring in Lakeport is where you should go for all your flooring needs - and their stock is impressive. read more

My aunt and grandma wanted new carpet in the living room. So we live in Lakeport and it's a very small town in Northern California. So ya We are limited too who we can have come out to do installs without it costing a arm in a leg. So we found this place. We went inside and checked out the carpets and the padding's and asked for the price and it wasn't a ridiculous price. So we said okay will be back when the money's together and the old carpet and padding is ripped out. So roughly three weeks later We come back in and we Place are order and my aunt said she wanted the best padding 8lbs and it was leak proof top of the line and it was supposed to be only maybe 200$$ more for this padding so it's what grandma an aunt wanted anyhow we place the order carpet padding and a strip of wood to cover where the carpet meets the dining room harewood flooring. They said they wouldn't be able too get us installed until March and we ordered in February and we were okay with this . We paid for everything and March came and went and nothing installed no phone call explaining what's going on. So we call and the lady told my aunt that her husband tried calling but no answer ?? Yet he didn't leave a message?? No he never tried calling so she said we'll get you squeezed in for April sometime. We had no choice at this point because we already paid for everything. So I believe that they called my aunt one morning an asked can they do the install right now?? So she said yes as we've been waitin for months to get it installed. So they show up an start cutting and installing the padding and my aunt said wait this isn't what we ordered. This is what we didn't want ... so they call the owner and she said no you ordered the 6 lb padding and at this point if we waited god only knows how long it woulda been to get it done so my aunt said okay whatever I guess finish installing ... so they knock it out but the woodtrim we ordered to separate the Carpet from the dining room hardwood flooring wasn't in and they said that they would come install this as soon as they received it??? This was April 2018 we're now on January 2019 they not only haven't installed the wood trim but we had to goto there store too get it because we paid 70$ for this . An again we were told that installers would be by to install the woodtrim ASAP again it's now January 2019 and the wood hasn't been installed it's sitting in are dining room. I would not recommend this company they are not a good company and they shouldn't book jobs if they're unable to do them. We now are looking for a new carpet company to do the carpet in my grandmas room and we definitely we'll not be using this company read more

Initially, I received a Quote from Sufi that was very good. I had selected a carpet and padding that was in stock. Then Justin the Owner called me to ask a few questions about the installation and to say that he would not have any time until May. But that he could make time for the installation in May. I said okay and that I was willing to wait. May 1 came and went, as did almost two weeks into May. No call. No followup. So I call their main number and speak with Sufi. She seems a bit distracted and then Justin comes on the line. He says "I got slammed" as if he had no choice but to take other work first. Then begins the bargaining: "I can have one of my installers do it on a weekend or after work. Instead of $615, it will be around $500. I will call you on Monday or Tuesday next week." (It's Friday). But guess what? No call, either from him or from one of his installers. I Never got any call after that, Ever. I was totally left flapping in the wind. So I found another carpet installer, The Carpet Man, who not only showed up but did the work on the day he told me he would. His crew said that it was known in the industry that Premier Flooring was/is Notorious for taking bigger jobs vs. keeping their word and showing up for a smaller job. I waited almost 3 weeks for them to show up and then got blown off, as if there was no prior calls or agreement. Bottom Line: You can do better with another flooring company and certainly far better than doing any business with Premier Flooring. read more