Taylor Made Floors did a spectacular job refinishing our hardwood floors. From the beginning, Bryan…read moreand Katie were wonderful to work with. They spent time helping us plan the job carefully, answered all of our questions clearly, and organized the whole process, which reassured us that we'd made the best choice. Bryan arrived with his team, Luke and Tyler, and they were friendly, professional, immensely helpful, and very careful in our home. They clearly take real pride in their craft. They were respectful of the space, attentive to details, and clearly knew exactly what they were doing. We were blown away by the results. Our floors look more vibrant and beautiful than when they were new. The finish is gorgeous, the workmanship is excellent, and the whole house feels refreshed. Bryan gave us advice on how to care for the floors, including pads for the feet of furniture, mats for the bathroom to protect against water damage, and lots more. We're very grateful to Bryan, Katie, Luke, Tyler for bringing such skill, care, and expertise to the project. We highly recommend Taylor Made Floors to anyone looking for true professionals who do outstanding work.

These guys are the best! My floors are absolutely gorgeous. I hired Bryan and his team to restore…read morethe hardwood floors in my living room and put down new LVP in my kitchen and bathroom. From beginning to end Bryan was wonderful to work with. He was professional, honest, hardworking, and a true artist in his craft. Pricing is more than fair for the beauty of their work. Every board was restored to perfection. Bryan took the time to lay out a beautiful herringbone pattern with the LVP and it looks stunning. You can't beat their care, precision, and craftsmanship. Bryan and his team are the best of the best. I am so happy with my gorgeous floors!

The most friendliest place full of knowledge very polite made you feel like family definitely…read morerecommending to Family and Friends.

Wife and I went in for some flooring we were trying to Match…read morewith some existing from the Home Depot. No only were they able to match it, they installed and it was less expensive then just buying from home depot. We love to support our local community and help grow small businesses, however they make it easy to do ! Thank you Ukiah Flooring Center !

failure to respond to dozens of text, voice, email messages over a 6 month period of time…read more repeatedly asked him to confirm scheduled appointment only to be told he can't make it. very difficult contractor and business person. can't rate his work because his communication skills are ridiculously unprofessional.

From the owner: We started in 2021 but I have more than 25 years of experience working with companies like Carpet…read moreOne and Enterprise, obtaining references from real estate, doctors, lawyers, merchants, etc.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

Mike worked with me to replace the carpet in the living room, didn't need it in the other rooms…read more Matched it perfect. Did my kitchen so it looks awesome now. Would recommend him totally.

After dealing with The Home Depot for over a year we finally just demanded a refund and looked for…read moresomeone local. Michael met us at his shop the day we first called, offered us some scrap carpet which saved us money and offered a cash discount. He ended up installing our carpet a day sooner than he had said and it looks amazing. He's very professional and does an amazing job, we highly recommend !

They did end up coming out to fix the problems they created so there is that, but even the fixing…read morewasn't smooth sailing. Will not use them again.

I am the trustee of my parents' estate and am writing this on behalf of my elderly, veteran parents…read morewho were taken advantage of by Carpet One. The poor quality products, shoddy installation, and predatory customer "disservice" dragged out for nearly a year after the initial insurance claim. If you value your time, money, and sanity, do not use CarpetOne. They tried to pass off an inferior carpet as comparable to the carpet being replaced. The laminate flooring was installed with obvious repeated patterns immediately adjacent to one another. The thinner laminate flooring was installed such that there was a gap between the baseboards and the floor. In dealing with Ben, my mother remarked on multiple occasions that she felt bullied by him, and there were several over-billing discrepancies that the insurance company had to get involved with to resolve. Finally, the installer who put in the laminate floor asked to borrow my father's tools, and after he was done, the tools went missing. I do not have any firm evidence of theft, so I'm not saying they were stolen, but the timing is suspect. Of the several companies engaged to repair the property after the damage, only CarpetOne stands out as a bad experience.

Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.

Good service and doing good for the environment by reclaiming good used wood! And will mill the…read moredimensions you need for your project.

Great place to buy wood! Old growth redwood and Doug fir! They make fireplace mantels. So much cool…read morestuff.