Bryan did our floor in 2008. He installed engineered hard wood. He did the kitchen, living room and…read morehallway. It was all very nice. Then again in 2023 He refinished the same area and it came out very well and looked brand new. Bryan is now installing vinyl plank flooring in my new mobile. I went with vinyl plank this time due to cost and the upkeep is easier.

I was disappointed with the final result on 736sf of new pine flooring (for $4975). I think maybe…read morethe floor should have been sanded down a little bit more before the 3 coats of finish were applied. The end result is that instead of a smooth floor, we feel all of the grooves and variations in the shape/height of each board. It looks good. It's just not as uniform as we would like. I did bring up my concern and after a lot of waiting and poor communication was told they could apply another coat of finish but it would cost an additional $736 and probably not affect the result. (Communication was pretty poor throughout.) There was also a concern about whether their workers are technically employees (because they claim they are exempt from having to have Workers Comp coverage which can put property owners in jeopardy if one of their workers gets injured on site). But they did get us listed on their General Liability insurance policy for the time they were working at our property, and thankfully there were no injuries or other issues during the work.

failure to respond to dozens of text, voice, email messages over a 6 month period of time…read more repeatedly asked him to confirm scheduled appointment only to be told he can't make it. very difficult contractor and business person. can't rate his work because his communication skills are ridiculously unprofessional.

From the owner: We started in 2021 but I have more than 25 years of experience working with companies like Carpet…read moreOne and Enterprise, obtaining references from real estate, doctors, lawyers, merchants, etc.

Premier Flooring replaced the carpet in my living room and bedroom with Luxury Vinyl Plank. The job…read morewas done on time in a professional manner. The quality of the LVP and the installation is excellent! I am quite pleased with Premier Flooring and happy to offer my recommendation.

Justin and Sufi, what a great team. The carpet installers were professional and polite. The job had…read moresome challenges and Premier Flooring can handle it for sure. Sufi helped my husband choose the right shade for the new carpet and it is beautiful. Great job by the installation crew and Justin came by to check it out and answer any questions. A good sized job and a lot of stairs, just came out perfect. The whole job was done while I was sleeping during the day and working at night and they dealt with our dog too. Would definitely recommend excellent service and quality. Thank-you so much! Jimmy and Gina Webster. March 2022

Professional people and excellent floor, and most important all work completed in two days during…read moreholiday - as promised. These guys went above and beyond. I am glad I went with Adam's recommendation for the floor. Over a year later I am very happy.

Called for 4 local estimates. 3 people called back. One was the Carpet Man. Their estimate person…read more came in clean, on time and professional. I cannot say that about the other estimates. I was working with a tight timeline on a rental. The Carpet Man came on the instillation on time and a day less than promised. That helped a lot. The job site was left clean. They help return the furniture to the original placement. Highly recommend

Great company - bid the job, planned the job, started and finished in the proposed time frame, He…read moreand his employees did an outstanding job!!! Will be working with them again, highly recommended.

Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

They were always on time. Showed up exactly when they said they would. Every time. When inferior…read morequality wood showed up they sent it back and had the yard redeliver the proper wood. We would not have known the difference, and it cost them work time- but they did it. They were honest with estimates and any changes or options and pricing of those options. Would use them again and refer them.

Needed work shoring up our back retaining wall. Had numerous contractors give us bids (and how they…read morewould fix the wall). Side note; amazing how many contractors would come out and look at our wall and never be heard from again?!? Fortunately, the Mulka's came out (when they said they would), went over some ideas on how to fix the wall, took some measurements and shortly thereafter emailed us a couple of options. Their prices seemed fair, neither too high or too low, but more importantly I really liked their idea's for how to fix the wall. We gave them the green light and they started the job - long story short the wall that they built will probably be here long after I am gone? They were all about the business and very pleasant to have around. I really liked that Josh would take the time to answer my question (I find construction work interesting) and very patient when I asked for additional work and changes (fixing/updating a gate). I am really pleased with their work and I can tell they take pride in a job well done.

Mike worked with me to replace the carpet in the living room, didn't need it in the other rooms…read more Matched it perfect. Did my kitchen so it looks awesome now. Would recommend him totally.

After dealing with The Home Depot for over a year we finally just demanded a refund and looked for…read moresomeone local. Michael met us at his shop the day we first called, offered us some scrap carpet which saved us money and offered a cash discount. He ended up installing our carpet a day sooner than he had said and it looks amazing. He's very professional and does an amazing job, we highly recommend !