We had a very small job and they worked to fit us in with several big jobs going concurrently…read more Linda, Anson and Joe were incredible. Professional, personable and extremely conscientious. We couldn't be happier.

Some websites on the web indicate that this business is closed, they are NOT closed. If you call…read moretheir phone number listed on the web or on the door of their business they respond quickly and meet you at the store. We are needing to replace linoleum flooring for an apartment above our garage. They did a good job of locating linoleum that would be a good match for what we currently have in the kitchen. They do installation of all types of flooring. We have used them many times and are very happy with their work. They are very professional and pleasant to work with.

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

I want to update this review by saying that the corporate office heard me, particularly Jennifer…read moreTurner, Director of Store Operations, and I have been compensated. I will now have the door issues fixed. I want to stress what ease it was to work with Jennifer and her willingness to make things right. I would recommend the Floor Store going forward. I believe the corporate office takes these matters seriously and will work with you to resolve any issues. My only comment would be to make sure that you are working with an honest upfront sales associate.

What an exceptional job Dwain did cleaning our couch, Benches and family room rug! Fairly…read morepriced. We have his number saved for next time.

Dwain did a fantastic job cleaning our carpet and runners. He arrived when promised and was very…read morethorough in making sure the carpet and rugs were cleaned and looking new again. We'll definitely hire him again!

Great company - bid the job, planned the job, started and finished in the proposed time frame, He…read moreand his employees did an outstanding job!!! Will be working with them again, highly recommended.

Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

We have been using Mr.Klean in our vacation rental in Mendocino for more than 15 yrs. First Aaron…read morewas the principal carpet technician. Due to illness his wife Debbie took over the cleaning service a few years ago. The process is the same, minimal water saturation and excellent cleaning results. We have always had wonderful results with Mr. Klean and our home receives excellent reviews for comfort and cleanliness.

Very careful and great job. She did not bump into my woodwork. She came on time and worked hard.read more

They did end up coming out to fix the problems they created so there is that, but even the fixing…read morewasn't smooth sailing. Will not use them again.

Love this place, everyone is super helpful and friendly! Great selection of products, and…read morecompetitive pricing. We will definitely be back!

They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.