Jess did a fantastic job of cleaning my house before getting real estate photos taken. She was…read moreprompt and communicative and left my house sparkly clean. I highly recommend her!

Jess does a wonderful job! She is prompt, thorough, honest and a pleasure to work with!read more

I am pleased with the outcome of my carpet. Bought the house 5 years ago and it's My first time…read morehiring carpet cleaners and it's so worth it. Nice and friendly staff. I messaged them and I got a quick response and they actually worked with my schedule. I liked how They are all wearing masks and following CDC safety measures. I feel safe hiring them. Although, I didn't have to be in the house while they're cleaning so We decided to leave the house and an hour later got back to the house with my new steamed and freshly cleaned carpet. I highly recommend them for your carpet cleaning needs. They're fast, very thorough, friendly, affordable and safe. For these reasons I give them 5 stars. Thank you again!

J.R did a great job. Tenant left it heavily stained and the steam process really did the job in…read morelifting the dirt and grime right out. Glad I did not go with chem dry don't think it would have sanitized and cleaned to the same degree. Can't go wrong ... North of the Bay!

We have been using Mr.Klean in our vacation rental in Mendocino for more than 15 yrs. First Aaron…read morewas the principal carpet technician. Due to illness his wife Debbie took over the cleaning service a few years ago. The process is the same, minimal water saturation and excellent cleaning results. We have always had wonderful results with Mr. Klean and our home receives excellent reviews for comfort and cleanliness.

Very careful and great job. She did not bump into my woodwork. She came on time and worked hard.read more

They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.

Daniel did an amazing job on our carpets! He was able to get the dog hair and smell out of the…read morecarpets and was very nice to work with!

Great service and communication. Did a really thorough job! The best part was that they use green…read morecleaning products which was perfect for us since we were getting the carpets cleaned because our 6 month old baby is starting to crawl. They also placed fans in areas that were complete to dry them faster which is something that I had never received with other carpet cleaners. Highly recommended!

Gum! Mashed gum! And Dwain got it out! We still love this guy! He has been back out for other…read moreclean up projects. As always, Dwain is the bomb-diggidty of carpet cleaning!

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.