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    Dwain Ray's

    4.9 (14 reviews)
    Open • Open 24 hours
    Updated 2 months ago

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    Recommended Reviews - Dwain Ray's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    10 days ago

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    22 days ago

    Dwain does a great job. Takes time to get deep into the carpet and isn't in a rush to leave before he is satisfied.

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    10 months ago

    Dwain was terrific! Stairway looks like new. He was on time and very thorough! We will have him back to clean our sofa soon.

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    1 year ago

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    2 years ago

    Dwain arrived on time and brought my carpet back to life for a reasonable price. An evident sense of humor and completely professional.

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    2 years ago

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    3 years ago

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    4 years ago

    Helpful 2
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    4 years ago

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    5 years ago

    Did a great job for a fair price! Carpets look better than ever.

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    8 years ago

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    7 years ago

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    8 years ago

    On-time, quality work, spent half hour swapping stories about Shelby Mustangs. Gotta love it!

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    9 years ago

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    Review Highlights - Dwain Ray's

    “Did a great job for a fair price!”

    Mentioned in 2 reviews

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    The Floor Store

    The Floor Store

    (299 reviews)

    Five days before our due date, we discovered a leak in our bathroom and suddenly needed flooring…read morefor a very last-minute renovation. Needless to say, we were stressed! We went into The Floor Store, and Matthew was incredibly kind and helpful. He walked us through our options, and made sure it could be delivered in time. He was so easy to work with, thorough, and really helped us feel taken care of during a stressful and rushed situation. When I came back two days later to pick everything up, John and the team were just as kind and helpful, even loading everything into our car for us. We're so grateful for the wonderful customer service and would absolutely recommend The Floor Store - not just for the great products, but for the genuinely caring people who work there!

    Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

    Dwain Ray's - carpet_cleaning - Updated September 2026

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