We have been using Mr.Klean in our vacation rental in Mendocino for more than 15 yrs. First Aaron…read morewas the principal carpet technician. Due to illness his wife Debbie took over the cleaning service a few years ago. The process is the same, minimal water saturation and excellent cleaning results. We have always had wonderful results with Mr. Klean and our home receives excellent reviews for comfort and cleanliness.

Very careful and great job. She did not bump into my woodwork. She came on time and worked hard.read more

They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.

Daniel did an amazing job on our carpets! He was able to get the dog hair and smell out of the…read morecarpets and was very nice to work with!

Great service and communication. Did a really thorough job! The best part was that they use green…read morecleaning products which was perfect for us since we were getting the carpets cleaned because our 6 month old baby is starting to crawl. They also placed fans in areas that were complete to dry them faster which is something that I had never received with other carpet cleaners. Highly recommended!

Gum! Mashed gum! And Dwain got it out! We still love this guy! He has been back out for other…read moreclean up projects. As always, Dwain is the bomb-diggidty of carpet cleaning!

This morning my wife and I went into The Floor Store on Santa Rosa Avenue to ask about a very…read morespecific heating and air-conditioning register we were trying to track down. All four of the salespeople immediately jumped in to help and began researching options that could meet our needs. After about 10 minutes of teamwork and creative problem-solving, they came up with an incredible solution that helped us tremendously. It's rare these days to find customer service like this -- genuine, knowledgeable, and truly focused on helping the customer. We were so impressed by their professionalism and willingness to go the extra mile. We'll definitely be return customers! -- John & Laura

Great customer service, really felt heard and helped thank you Tom !…read more When I came in to ask about floor transitions he offered his help even gave me one to test out !

I am pleased with the outcome of my carpet. Bought the house 5 years ago and it's My first time…read morehiring carpet cleaners and it's so worth it. Nice and friendly staff. I messaged them and I got a quick response and they actually worked with my schedule. I liked how They are all wearing masks and following CDC safety measures. I feel safe hiring them. Although, I didn't have to be in the house while they're cleaning so We decided to leave the house and an hour later got back to the house with my new steamed and freshly cleaned carpet. I highly recommend them for your carpet cleaning needs. They're fast, very thorough, friendly, affordable and safe. For these reasons I give them 5 stars. Thank you again!

J.R did a great job. Tenant left it heavily stained and the steam process really did the job in…read morelifting the dirt and grime right out. Glad I did not go with chem dry don't think it would have sanitized and cleaned to the same degree. Can't go wrong ... North of the Bay!