Premier Flooring replaced the carpet in my living room and bedroom with Luxury Vinyl Plank. The job…read morewas done on time in a professional manner. The quality of the LVP and the installation is excellent! I am quite pleased with Premier Flooring and happy to offer my recommendation.

Justin and Sufi, what a great team. The carpet installers were professional and polite. The job had…read moresome challenges and Premier Flooring can handle it for sure. Sufi helped my husband choose the right shade for the new carpet and it is beautiful. Great job by the installation crew and Justin came by to check it out and answer any questions. A good sized job and a lot of stairs, just came out perfect. The whole job was done while I was sleeping during the day and working at night and they dealt with our dog too. Would definitely recommend excellent service and quality. Thank-you so much! Jimmy and Gina Webster. March 2022

They were always on time. Showed up exactly when they said they would. Every time. When inferior…read morequality wood showed up they sent it back and had the yard redeliver the proper wood. We would not have known the difference, and it cost them work time- but they did it. They were honest with estimates and any changes or options and pricing of those options. Would use them again and refer them.

Needed work shoring up our back retaining wall. Had numerous contractors give us bids (and how they…read morewould fix the wall). Side note; amazing how many contractors would come out and look at our wall and never be heard from again?!? Fortunately, the Mulka's came out (when they said they would), went over some ideas on how to fix the wall, took some measurements and shortly thereafter emailed us a couple of options. Their prices seemed fair, neither too high or too low, but more importantly I really liked their idea's for how to fix the wall. We gave them the green light and they started the job - long story short the wall that they built will probably be here long after I am gone? They were all about the business and very pleasant to have around. I really liked that Josh would take the time to answer my question (I find construction work interesting) and very patient when I asked for additional work and changes (fixing/updating a gate). I am really pleased with their work and I can tell they take pride in a job well done.

Tim is a super well-organized person, and that saved me! I have a Jerusalem Gold countertop in the…read morekitchen that got etched by lemon juice and baking soda. Years went by and my engineer for an unrelated roof project suggested Tim Lee. I contacted him, but then my roof project was about to start. Tim was patient and called me back four times over the course of two years until magically the timing was perfect! I was about to finally move back into my house. He refinished the counter and also did the bathroom counters (same type of stone) because he saw a few small blemishes. All fabulous now! I'll definitely rely on Tim for future projects, like the stone patio refurbishing after the stucco guys are finally finished throwing concete at it. Hah.

Clean and reseal bluestone tiles on patio. Tim does a fantastic job every time he comes. Our 10…read moreyear old stone patio looks like new with this excellent maintenance.

Great company - bid the job, planned the job, started and finished in the proposed time frame, He…read moreand his employees did an outstanding job!!! Will be working with them again, highly recommended.

Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

This company is behind the save kville campaign. I try to avoid supporting them for that reason…read more But I did buy some flooring about a year ago and they delivered it and the guy who delivered it was a really good guy.

What can you say about a business that intentionally treats women as 'less than'? Trying to support…read morelocal businesses but when they purposefully ghost you, what recourse do you have? I asked to speak to management a few times, the window guy and flooring guy stated 'well we are management' What a joke. Not a surprise why professionals and other educated individuals find this community difficult to live in. And sadly, I don't think Kelseyville lumber can do better.

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

Thank you Mark Davis for the fabulous customer service! Product was originally misordered in…read more3"width, my fault for not double checking. Mark saved the day & many years of not being happy with it by quickly getting what I truly wanted & exchanging no problem. Floor Store puts customer satisfaction first! Thanks Mark!

Professional people and excellent floor, and most important all work completed in two days during…read moreholiday - as promised. These guys went above and beyond. I am glad I went with Adam's recommendation for the floor. Over a year later I am very happy.

Called for 4 local estimates. 3 people called back. One was the Carpet Man. Their estimate person…read more came in clean, on time and professional. I cannot say that about the other estimates. I was working with a tight timeline on a rental. The Carpet Man came on the instillation on time and a day less than promised. That helped a lot. The job site was left clean. They help return the furniture to the original placement. Highly recommend

Bryan did our floor in 2008. He installed engineered hard wood. He did the kitchen, living room and…read morehallway. It was all very nice. Then again in 2023 He refinished the same area and it came out very well and looked brand new. Bryan is now installing vinyl plank flooring in my new mobile. I went with vinyl plank this time due to cost and the upkeep is easier.

I was disappointed with the final result on 736sf of new pine flooring (for $4975). I think maybe…read morethe floor should have been sanded down a little bit more before the 3 coats of finish were applied. The end result is that instead of a smooth floor, we feel all of the grooves and variations in the shape/height of each board. It looks good. It's just not as uniform as we would like. I did bring up my concern and after a lot of waiting and poor communication was told they could apply another coat of finish but it would cost an additional $736 and probably not affect the result. (Communication was pretty poor throughout.) There was also a concern about whether their workers are technically employees (because they claim they are exempt from having to have Workers Comp coverage which can put property owners in jeopardy if one of their workers gets injured on site). But they did get us listed on their General Liability insurance policy for the time they were working at our property, and thankfully there were no injuries or other issues during the work.

Daniel did an amazing job on our carpets! He was able to get the dog hair and smell out of the…read morecarpets and was very nice to work with!

Great service and communication. Did a really thorough job! The best part was that they use green…read morecleaning products which was perfect for us since we were getting the carpets cleaned because our 6 month old baby is starting to crawl. They also placed fans in areas that were complete to dry them faster which is something that I had never received with other carpet cleaners. Highly recommended!