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    7 years ago

    The team was very professional and knowledgeable! They quickly repaired my iPhone and were fairly priced.

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    Staples

    Staples

    (15 reviews)

    There's a reason this place has a two star rating. Though I have never been impressed by the…read moreservice or the options they carry. I've never been as disappointed as I am today - especially with my encounter with Lance. As a local businessman who has spent thousands of dollars with this location I always try to keep as much business local to the community as possible, but that comes a point where you have to take your business and your money out of town and when some businesses just need to go out of business. Today I arrived at the Staples to do a simple print order, and my intention was to use their self service printers. Staples has not updated their printers with USB-C and that was the portable drive that I had my files on. Lance informed me, No, they don't have a way of adapting a USB-C to USB-A. And NO, even if I bought a USB a portable drive, they would not transfer the files from my Drive to the compatible drive so that I could use their printers. So instead, I bought an old style USB, then drove all the way back to my office to transfer the files the new Drive I just bought from them. I arrived back and went to the self service printers with a resume paper that I wanted to load into the printer for my print job. Lance said NO, again! You are not allowed to load "your own paper into the printer". I informed them it was their paper I was buying so I can do my own printing. No, you are not allowed to do that. I asked if they could do that. No, we are not allowed to do that. They said you have to use our printer services. I mentioned that when I inquired about that, they said that I couldn't have the print job until tomorrow. Lance then informed me that the real problem was that I waited last minute to get my job done and that's not their problem. I informed him that this is exactly why businesses like Staples go out of business! Absolutely zero attempt to solve a client's problem or show any reasonable effort. And so now I have to drive 25 minutes to Fedex Kinkos.

    Saturday morning and I just experienced one of the rudest employees I have ever met. There's no…read morewonder why Staples struggles in the Internet age. Terrible service, no sense of customer service, not friendly, and incredibly slow. Fortunately, we have options we can use when needed. Staples, need to check the employees at this location. They're running off your customers.

    uBreakiFix - cellphoneaccessories - Updated May 2026

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