I got ditched by my ride after my buddy told me he'd help me get back home . never used to uber but thank God Italia was there and not only that but in under 4 minutes wow!! I will definitely be using this app again read more

Uber - Taxis Near Me - Houston, Texas

Their office is a complete wreck and wreaking havoc on the surrounding businesses. Police are called daily. There are disputes in the middle of the street constantly. I have witnessed this on multiple occasions. This company has no regard for protocol, laws, or surrounding businesses. Absolutely disgusting how some of their employees have handled situations and how they treat businesses next to them. They operate at odd hours, so they have rows and rows of cars blocking the street in both directions waiting to come in for inspection, etc. I have been stuck more than once, just about 150 feet from my destination and have had to wait over 10 minutes to go that 150ft. read more

Uber - Complete mess at Uber's new office off of Star Ln. - Taxis Near Me - Houston, Texas

This was my first Uber ride. After a filthy and foul smelling cab ride with a driver I could barely understand, whose credit card system was dysfunctional and demanded cash, from Houston Hobby to the convention center with my colleagues, we had enough and I called Uber. The Uber car was clean, arrived within minutes, the driver was polite and friendly and the ride service was flawless. I will try to never again set foot in a "cab". Thank you Uber, great service. read more

I am done with Uber. I am always on pins and needles when I schedule a ride with them. They have their drivers to charge you for waiting even though you don't know they are outside. I canceled an earlier ride then rescheduled got confirmation.. then the driver tells me ... you have to do it again .. it is showing canceled .. I'm hoping I won't be charged three times.... what a rip off. Some drivers don't believe in wearing deodorant ‼ Drivers have GPS and still get lost‼ Praying I won't miss my flight. Uber hides behind technology so they won't have to hear thousands of valid complaints. read more

this fucking company sucks i booked a ride and they double charged me. i sent three fucking emails and got no response. my best friend is dying and need that money they stole to help me go see her before she dies. i thought they were supposed to be a new company? i can't fucking tell weather these fucking thieves give me my money back or not im done with them. id rather walk in 100° heat then gove these fucking rat bastards any more of my money. i won't even use uber eats. what kind of company doesn't have a call center for there customers to get in touch with them? what the fuck are they hiding? read more

Let The Conolly Coach get you home safely! I am local, on time, and I provide super fun rides. Download UZURV to make advanced reservations with Me, or any Uber driver of your choice! First 3 reservations are FREE! https://uzurv.app.link/k221g1nbsA read more

Why did I just get an unauthorized charge at 4a on my debit card by uber?I haven't consistently used uber since 2017. Last week I had to use them to get to get home from the hospital because was just coming back out of sedation and heavy pain medication and couldn't drive my myself home for the safety of myself and others. I also had to use them to go back to the hospital the next day to get my car. I uninstalled that same day because I don't need their services after I got my car back. So now uber is doing fraudulent transactions. Also, there is no way to contact uber to resolve the issue. This is a crime and very unprofessional business. read more

This has become such a trash company. Everything from their rides app, to Uber Eats, to their Uber Visa Barclays card has just gotten worse after locking in its customers and seems designed to just extract as much money out of people as possible. No way to get ahold of customer service. Total trash. read more

I had inquired for a ride yesterday and seen the arrival time would've been sooner than needed. I waited 10 minutes to actually select my ride option all while my search was still loaded and my app still open. For some odd reason they decided to spike the fare $3 more...fine. My driver got lost trying to take "shortcuts". Then the next morning Uber felt it was necessary to charge me 15 cents more and I'm not sure for what. I'm not comfortable having someone/something go into my account unannounced after a transaction. Where's the trust? read more

Trying to reach a customer service rep. My Visually Impaired daughter was dropped off at the wrong location (a construction site)and left to fend for herself. Thank God for one of the construction workers who helped her get to where she was supposed to go, half a mile away. Shame on you, Uber! read more

Uber HOU - a must for business Travelers Let me start by saying that pre-Uber, I hated cabs so much in TX that I would rent cars. Which added 30 or so minutes to my trips each way because the rental car facilities are off-site at both IAH and HOU. So when compared to HOU cabs, my Uber experience has been great. PROs: - friendly drivers - usually fast pick up from downtown and the surrounding areas - parking downtown is a pain (street Parking is hard to find and garage parking can be tricky with the one way streets) - clean cars (knock on wood - I have not experienced dirty or shady cars in HOU - great rates when compared to other large cities CONS - IAH pickups have taken upto 20 minutes at night (it's an int'l airport) - I've seen taxi drivers try to intimidate Uber drivers downtown. Not the driver's fault but makes the experience awkward I recommend Uber in Houston (downtown and Galleria). read more

Ordered Uber Eats from Five Guys and we were waiting for an hour and a half. Called 5 guys and they said the Uber driver picked up our meal so then we called Uber and they basically said that he stole our food. We were refunded our money but nothing else. By this time it was already 1:30 and we were starving. They didn't say if the driver would be reprimanded or even offer to give us a credit for the inconvenience. Never using any of Uber's services again due to extremely poor customer support. read more

If I could give a negative number, I would. I have been charged 7 times on my credit card and NOONE has arrived for the trip! I am so disgusted and will NEVER use this service in ANY location again! read more

Today I took an Uber to get home from the gym. The trip was only suppose to be 3.76 . My Uber driver was horrible at her job. She could not see. She needed glasses. She got on the free way for no reason passed up my house. I had to then give her directions o. How to get to my house. Had I not been paying attention I would have been in another city. . The trip ends I get out of the car only to see I'm now being charged 9.60.. so I'm arguing with Uber telling them she did not navigate correctly. All they can say is we can't accommodate you at this time. When all the facts are there that this lady driver was clearly in the wrong. My gym is only 6 minutes driving from my house. Im not asking for a refund . I just want to be charged the correct price which is 3.76. I hate that you can't speak to a real person at Uber it's always emails. And the drivers are bull shit. They drive crazy they are rude as hell. Uber has not gotten better only worse. read more

Uber - This is the trip I'm not understanding why they won't accommodate me for the correct price. I really felt like I was getting kidnapped. - Taxis Near Me - Houston, Texas

Uber is awesome it's better than taking a TAXI, and costs less over-all, and I've used UBER for 2 years now. The biggest problem / complaint is when you need to speak to an actual human as a customer it's pretty hard to get hold of customer service. - For example once I was hit with a cleaning fee, sent photo's as proof without any EXIF Data, I was hit with more than one automated reply before finally getting hold of a customer service and pushing the issue through social media. - Though I beleive they are working to improve customer service as of lately when I contacted them because a driver did not get paid due to a glitch in the APP which rarely happens but the driver couldn't confirm stops and I had to cancel, I was able to get the issue resolved quickly so they got paid. - Sometimes the GPS is also off, but this is likely due to how cellhphones and mapping works especially in specific areas. Over-All I would say uber is a very good app / service. read more

Uber is the worst. My husband took a ride home yesterday, and they charged me three. Once for $7, another for $5, and ANOTHER $5 for a pre-authorization fee because he hasn't used Uber in awhile. This is ridiculous, and not the first time this has happened. Definitely not going through them again. read more

I bought an UBER card. My business also spends thousands of $$ on UBER. The card failed. The driver witnessed the failure as the scratch off just put a hole in their card. He could not help. It is impossible to contact UBER by the internet - phone or email--because of their CAPTUA Guard which we have tried now for well over 1.5 hours UBER will not see the thousands of $$ from me after today and my business again. We are going to LYFT AVOID ALL UBER CARDS & PAY CASH OR GO TO LYFT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! UBER IS UNREACHABLE IN TIME OF TROUBLE !!!!!!!!!!!!!!!!!!!!!!!!!! rrman9999@yahoo.com read more

I will never use Uber again. For the simple fact of not being able to recover item the same night from a driver. My friend left her purse in car . After the driver leaves you are unable to contact driver in any way . Or any human being with Uber . It says in Uber app to contact driver . But Uber does not allow you to do so. You dial the number and you are disconnected. Another Uber driver tried to help us contact someone . I believe she called emergency line where she told my friend to write an email!! Completely ridiculous . She said it could take days before she recovers her purse. read more

UBER is a great service . Stay safe as you are getting into a car with a stranger. I appreciate the hard work these drivers do to make sure those who drink get home safely and make sure the drunks stay off the road. My law enforcement friend has seen a drastic decrease in drunk driving. Hats off! UBER ON!!! read more

Uber Sucks is a trap in all ways it's only for passengers that they care about and really a Corpritate business that they care about, Now for a driver you will be surprised be expecting a Deactivation soon they Don't really Care about drivers Uber Sucks I've been a driver over 2.8 yrs Im a 4.9 with Uber Sucks short story, passengers are Ineed when you don't have a vehicle you can't really do much so you are mad at world because you can't move around from A to B so when you have a bad record you don't have a job when you can't own a vehicle so you Call Uber X or Lift witch is the least rate or the cheapest rate Right,So you will be expecting 5 stars when you get 1 star from your passenger so they Won't tip you or just a hate move from there problems so you as a driver you did your job right but expecting a bad rating anyways . That's how Houstonian are when you are not there race, Race is a big factor here in Houston this is a Unpredictable an a Un Professional Business for A Driver trust me be expecting Deactivation. So thanks for reading this ad . Uber. You Suck Balls !! read more

My last ride w/Uber was June 10 from IAH to my home. Once I was in his car and he saw where I was going, he asked me if I could find another ride because he didn't want to drive to The Woodlands. Um, that is your job to DRIVE to where ever. I told him he would have to cancel because I wasn't incurring a cancellation charge. That is when he offered me money to even the charge. HELL NO, you figure it out and I will hail another Uber. I requested another Uber and he pings me for a pick up. He calls and I tell him, "You will be the one canceling my request, not I." He instead waits out the 5 minute hold and I get charge $5 for not meeting him. WRONG! I downloaded the Lyft app and the driver was already waiting for a customer. I was home in 35 minutes and the ride was cheaper w/better service. The Uber driver's English skills was poor and he cost me about 35 minutes of aggravation. I got my $5 back through my credit card company. Uber does not offer refunds, just credit under their black & white policies. I don't want credit because I am not riding w/Uber again. read more

Uber - This was the Uber driver who refused to drive me home. - Taxis Near Me - Houston, Texas

Never will we use your service due to the integrity of one of your drivers. I do admit, I understand it is the responsibility of the rider to check the area before exiting the vehicle. My husband left his phone in the backseat of the car, but your driver taunted us. I called my husband's number with no answer and then I got a call from a diff # just seconds after. The guy held a conversation with me and then acted really childish like and then abruptly hung the phone up. I called the number back and it was an Uber number asking for the pin#. I know this fool had my husband phone. But no worries, we can just Lyft now. read more

I used to be a huge advocate for Uber. Using this device multiple times a week especially throughout college. Recently I had a false $150 charge for a cleaning fee. My fiancé and I didn't even make a mess. It was late in the evening and my fiancé actually fell asleep. I know for a fact there was no mess. To make matters worse there is no customer service number to contact to figure out why and how to get our money back. Not having customer service is a terrible business practice. Especially when people have been picked up several times in human trafficking situations. Of course this has been somewhere people are searching for people because they know that there is no customer service to contact of this is the case. Perhaps I share my ride location with someone, they can't even contact Uber to get the additional information to look out for my safety. It's not only the financial aspect of this situation, it gets a lot worse when we realize what is actually going on. Uber does not care about your safety. read more

Called and set up Uber transportation on 2/14/18. Everything was confirmed and my daughter went outside to wait on driver. I was able to track the driver who never picked her up. She seemed lost at first and afterwards was headed her way. When she got closer, she never turned off of Scott street and cancelled the trip. I was charged 5 dollars for her lack of effort. Sent an email to Uber and never got a response or credit. I am done with this service!!! read more

Uber is sneaky and I will never use again. Suburban to destination $19 and Yukon XL home for $40? Same size auto but XL makes it $20 more? Garbage! read more

I scheduled my Uber ride Saturday evening in Sugarland TX at 8:30pm and an email confirmation was received confirming my driver would pick me up at 3:45am to catch my 5:30am flight at IAH. Driver came at 4:15am instead. Worth noting that at exactly 3:50am I called my driver Ali with an Infinity car who indicated that he was on his way but then without apparent reason my ride got switched to another driver. I demanded an explanation from Uber. Guess what? Uber apologized and refunded me $.20 cents for the inconvenience. LOL. Caution when using Uber in the early hours. They are not dependable at all and they don't care about customers convenience. Worth mentioning I missed my flight and went through quite some trouble getting another one. I was routed to ORD where I'm still waiting for my connecting flight as I write. Uber Sucks! read more

The WORST COMPANY! Do not take uber. They hire ANYONE and EVERYONE. Their drivers aren't coherent and do not speak english. I was charged for a trip that was cancelled by the driver after 2 mins of requesting it. Then charged again for the second driver that got lost, didn't speak English and made me miss my flight. Then got charged again a random rate on Monday. DO NOT trust them with your card information! They will charge it for no reason without your permission. read more

On Sept. 17th Ordered Uber with a code for $20 off first ride. The driver was great, ride was fine, price was Ok. When the trip ended the $20 off was not applied to my ride. Emailed 'customer service" and Neeomie replied back stating that it had to be used before Sept.17 yes when I entered the code, the app stated that another discount had been applied. I then replied back to her and she has yet to reply (and from I heard they won't). Bottom line, same thing has happened to a friend and now to me. So I believe they do not honor their $20 BS that they spew everywhere. This was my first ride (using my own Uber app) and my last. If they have to resort into tricking or lying to their customers, I will not give another cent to them. I guess they are just as crooked as they media paints them to be. read more

I was laid off and in between jobs for the company I work for, so I thought it would be a great idea to earn money driving for uber until my next assignment came up. I went through the process to become an uberx driver, which required: drug test, criminal background check, driving background check, fingerprinting, city inspection of my vehicle, physical, and purchasing a fire extinguisher. I got all the permits, including an airport sticker that wasn't required to drive around the city for uber. I should've done more research before I put myself through all that, instead of after. I put the service under a microscope before driving, and after a week determined that this was nothing more than a pile of b.s. 1) I learned how uber had recently slashed driver earnings. 2) Read the uber drivers forums online, only to find out how many ways uber screws their drivers. 3) Found out that after uber's 20% fee, taxes paid at the end of the year, fuel cost, commercial insurance cost, (that uber says they cover, but my insurance company says is not the case), maintenance, data usage on your cell, idle time (waiting for pickup alert), the wear and tear on your vehicle, keeping up with city permits and cleaning up after someone pukes in your car, that your actually making 6 dollars/ hourly at best. 4) Who wants to run up excess miles on their personal vehicle with total strangers for 6 dollars an hour? 5) Uber also wants you to maintain a rating of above 4.5 stars out of 5 stars, or risk deactivation. How is that possible! You get too many people rating you 4 stars, for whatever minuscule problem riders can find and your suddenly kicked out? 6) If you somehow, miraculously stay at a 5 star rating, your still only making 6 dollars an hour. 7) If you think your going to make more money by driving people around during surge pricing, your wrong. Do you really think someones going to give you a five star rating, after they were just charged $120 dollars to go 10 miles? They think they're getting back at uber by rating you poorly, when all it really does is cost your job. I'm sorry for writing a novel here, I just received my old job back and don't want to see someone else waste $165 dollars enrolling as a driver, like I did. read more

UBER?-NOT!!! - The "Uber-geniuses" that run this outfit don't realize that most people think (correctly) that Four Stars (out of a possible five) is a good rating, but UBER considers any single four star rating to be synonymous with failure. I've driven for UBER for two months, fulfilling about four hundred ride requests during that time, and my current rating is only 4.82. I suggest everyone who likes using UBER give their driver FIVE STARS unless he's rude, he or his auto stinks, he drives unsafely, or otherwise does something hincky. Additionally, because UBER averages the last five hundred trips, just one mean drunk or otherwise displeased rider who maliciously gives you a poor rating, say, for asking them not to get in your car with an open container they might spill on your upholstery, or refrain from having sex with their girlfriend in your backseat on the trip home from the bar, will cause your rating to plummet, and that single poor rating persists for months, bringing down your total "score". My rating seems to drift down a point or two weekly, no matter what I do, stop doing, or do differently. I'm not entirely convinced its a real scoring system. I suspect they just start everyone out with five stars and tweek it down each week to induce some feeling of failure as a "personnel management" technique. It's easier to get your FICO credit score back up after some major event like losing your house than to improve your rating with these nitwits, who are apparently confusing the admitted stroke of genius of dreaming up this company using technology others created with actual managerial expertise. For example, my personal vehicle is a $37K, fully loaded 2012 Rav4 with only 35,000 miles, leather seats, navigation system, moon roof & tinted glass, i.e.-clean as a whistle. I'm almost 60 (not in much of a hurry any more) and therefore drive quite carefully, albeit without a perpetual left-turn signal. I have a college degree, speak the King's English and read the Economist cover-to-cover every week, so I can converse about almost any subject, or just stay quiet and drive if that is what my rider indicates is appropriate for him or her. Moreover, I always have fresh bottled water in each door and in the center console, and keep my vehicle clean, vacuumed, and even spritzed with scented Lysol occasionally just in case I've gone "nose-blind" in my dotage. If all that doesn't rate five stars, what the hell would? Teleportation, maybe? "Beam us to Starbucks, Scotty." In addition, if a rider uses GPS to identify their location instead of bothering to enter the actual address, they should expect the driver to have some difficulty finding them unless you actively help him by getting out on the sidewalk and looking for his vehicle. Ride requests entered using GPS have often sent me to an address a block or two away, or put me in the alley behind a large building. My built-in nav system works much better, but obviously cannot be integrated into UBER because it requires each destination to be programmed while stopped. Even the pre-loaded map app on my iPhone works better than the system this putative "technology" company uses. This fact contributes to the occasional wrong turn or missed exit, which unavoidably causes the trip to cost a bit more. All a driver can do is stop the trip early to compensate for the excess fare, which comes out of his own pocket. Finally, a driver cannot actually make any money driving for UBER, assuming he has a decent vehicle you'd actually want to ride in. The cost of fuel, tires, maintenance, and depreciation consumes what's left after UBER takes about 40% of the gross fare a rider pays. That math is simply unsustainable, and unless UBER wants to be left with a rabble of poor, displaced immigrants driving crappy, stinky old vehicles, they'll stop squeezing so much money out of their drivers, who are doing the actual work. I suspect these guys are just trying to make this whole operation appear to be more valuable than it actually is in preparation for an IPO, when they'll cash out and leave the mess to whatever investor or private equity firm winds up owning control. In my humble opinion, they'd better hurry. All UBER does is allow a person to drive his personal vehicle around essentially for free just to monetize it's depreciation, and perhaps meet an occasional interesting person for a brief conversation with a non-American whose idea(s) haven't been formed by the same mass-media we've all absorbed for decades, plus a little beer and beef jerky money. That said, I do enjoy providing a service to young folks out on the town who need a designated driver, or helping people get to the airport. I'm not doing anything else right now. Phillip "David"- "Uber"Annoyed Uber Employee read more

Surge pricing: For those of you complaining about getting charged for surge pricing without being told ahead of time...you are either lying or just not very observent. The app tells you before you confirm your ride request, what, if any, the surge rate is. Your blindly accepting the rate and complaining about it after the fact, does not mean you were not informed ahead of time. It means you weren't paying attention to begin with. I agree the surge can get out of hand but it's your choice to accept or not. Also, on the app, you have the option to wait it out and have the app notify you when surge rates subside. One more thing, most drivers won't wait more than 5 minutes -- nor are they required to. I've spoken with many and 5 minutes wait is what Uber requires. Beyond 5 minutes, it's up to the driver. They don't get paid while they are sitting there. If it takes them 5 minutes to get to you and the spend another 10-15 minutes (or more!) waiting on you, they've burned 20 minutes if unpaid time. Uber is an ON DEMAND RIDE SHARING SERVICE. If you expect to have a driver sitting around waiting on you indefinitely, hire a limo. Otherwise, be ready when you request a ride and you won't have any problems. I've used Uber probably 20 times and never had a single issue. Part of the convenience and reasonable rates (usually! ) is that you are a reasonable person :) When u order the Uber, keep an eye on the app to see how close your driver is and when they are a block away, walk outside, hop in, easy breezy. Everyone is happy. read more

If I could give them ZERO stars, I would. This is my second nightmare encounter with their services so I have decided to let others know about my experience today. I contacted Uber at 7:50 am for a ride to Atlanta airport. The site indicated my driver would arrive in 5 minutes. At 8:20 am my phone rang. It was Mohammed from uber saying he was downstairs. I lugged my baggage down the flight of stairs. He was sitting in his car. I had to ask for help with my remaining two suitcases. Mohammed asked ME for directions to the airport. I asked whether he was new in town and he stated he lives in Lawrenceville. I told him to take a right out of my development onto State Bridge Road and continue to 400 south. I was concerned at this point but I had work to do. A few minutes later, Mohammed asked me to enter the airport's address into the GPS on MY personal phone so he could get to the airport! Not only was I offended, but at this point I was irritated because I was trying to work. I asked him whether he had a phone. He said he did. I suggested he use his own GPS device to get me to the airport as I was working. He then handed me his phone and told me to enter the airport address!! I asked whether he was new to Uber. He stated he had been with Uber for two months. I mentioned I often use Uber for travel. Mohammed told me to jot down his personal cell phone number and contact him directly next time I needed a ride. I stated my company was registered with Uber, and unless this call were to go through Uber, I did not feel comfortable with his suggestion. I continued to focus on my work --- BIG MISTAKE!! The next time I looked up, I noticed we were on Main Street; over 2 miles WEST of GA 400!!! I asked him what happened and he stated he missed the exit. Immediately, I turned on my own GPS and directed him back to 400. This took 20 minutes out of our time! I said to take 400 south straight to the airport. 15 minutes later, I looked up from my work again to see that he was getting off of I-285 East onto the ASHFORD DUNWOODY exit in Sandy Springs!! How in the world and WHY did he exit 400 in the first place???! Now I was angry! I said, "what are you doing?!! I am going to miss my flight"!!! He said he was sorry - he missed another exit. This took us another 20 minutes (minimum) out of our way!!! Now he was on 285 West!!! I was panicking at this point. I asked whether he was okay and he said yes. I decided to stop working and focus my attention on getting us to the airport! It was now 9:15 am and we were still 21 miles away! My flight departed at 10:20 am!! I kept stressing this to him and he insisted that as long as I get to the airport at 10, I would be fine. Obviously this man has never traveled in the U.S.!!!! I arrived at the airport at 9:40 am after an incredibly uncomfortable and STRESSFUL ride with this man, where I had to give him minute by minute instructions on how to get to the airport! This is completely unacceptable, not to mention, unbelievable!!!! Bottom line? By the time I reached curbside checkin at almost 9:45 am, they would not accept my bags. It was too late to make my flight and they had already closed all baggage checkin. They directed me to book the next flight to Houston. I demand a FULL refund, an explanation as to why this happened (what are your hiring practices???) and a solid solution that will assure me that my company and I can use Uber again. (Because the last trip was also a nightmare!) read more

Use UBER ALL THE TIME! LOVE this service! We have a high star ranking as a passenger. But your driver this morning, Mohammad - drives a Toyota Corolla - license plate FTF2885, called before even reading where he was picking up and dropping off - asking me the same information I had just entered. Why was that necessary?? When he arrived at the location he was in the wrong spot - completely opposite of what I had told him - then he proceeded to argue with me about where he needed to be and wanted his passenger to come to him vs him going to his passenger. I told him to cancel the fare - I WAS NOT sending my daughter with him. When I tried to reschedule to fare - Mohammad kept picking it up. ARGH! He called asking if he should pick her up - I told him again NO! and to stop accepting the fare. He finally turned off his app and another driver picked it up immediately. No hassle. No additional phone calls. The 2nd driver did EXACTLY what we're accustomed to. And for the privilege of my cancelled Mohammad's ride you're going to charge me $5. I think not! read more

1. One time the driver proceeded to hit on me as I ignored him and told him he was being inappropriate. He then went on to tell me about how one time he picked up two lesbians and they were making out in the back. Then he tells me about his crazy baby mama. 2. The driver called me to tell me that there was just too much traffic in downtown Houston for him to get to where I am. Funny cause there wasn't too much traffic for my friend's Uber to come pick him up. We were at the same location. My driver then cancels on me and I got charged a $6 cancellation fee. Thanks for the refund after I complained, Uber. 3. The driver was driving BELOW the speed limit. What should've been a 10 minute ride took 20 minutes. Fuck sakes, it's hot in Houston too. It's hot even with the AC on and the constant braking is making me nauseous. Oh, and he was on the phone with his kid. 4. I had to navigate the driver to my destination with MY gps. 5. Uber driver cancelled on me because Seattle's airport pick-up area is a cluster fuck. At least he didn't charge me that $6 cancellation fee like the jackass in Houston experienced recently. read more

Uber is the worst company to work for in Texas and addition to that the customers give you bad reviews just to get better deal on how they pay. I should of check reviews before I spent over 100 to work for them. I always thought gave the best experience to the customers but apparently not this all started when I got my tnc license and start picking up in Houston that's when my rating when down. Think about everything you will lose if you start doing this for a living. I was working uber after my full time job for extra money but apparently I'm not good. A soon and they reach out to tell me I ask personally what am I doing wrong not what everyone is doing wrong. That's what they will respond to you. So just heads up on that. So be cautious when you try to get job with them because they will kill the chances of making that career or the customers will Do that. read more

Be very careful enough with Uber!!! Not safe!!! My husband took Uber to go out one night because he didn't want to drink and drive. He left phone in Uber car and tried to call driver and his phone the next day. We traced the phone to last location it was turned on which was a pawnshop. Pawn shop worker said that this Uber driver comes often with things to sale but this time couldn't because YOU CANT unlock an iPhone!!! Also be AWARE that an uber driver can cancel the pick up so there will be no record of it. This driver actually told my husband he had already cancelled pick up because thought he wasn't coming out. The other disaster from this night was somehow our credit car information was stolen and charged over $1300!!!! I suspect same driver!! This was an awful experience!!! Uber needs a better system!! Won't be taking it again! Very scary to be taken advantage of!!!! read more

The best use of Yellow Cab is coming FROM the airport. Other than that, a driver may or may not accept your order. I just waited for 40 minutes for my taxi, and after calling it in 3 times, still nothing. So, I downloaded the Uber app and had a driver in 6 minutes. So, bye bye, yellow cab! read more

We arranged an uber ride that was quoted to be between 16 - 20 dollars. three days later there was a charge of 121,24 and 10.83 for that one ride. After contacting uber, they gave me a credit of 49.00. Still not happy and we waited an hour for the driver. How can they deduct more funds from your acount than agreed upon - that is stealing! Check price before you leave the vehicle. read more

Uber is pretty great! Cheaper than a taxi and certainly easier than calling one. Most of the drivers are very friendly and the cars are always clean. I love it when my husband takes it to work. It's cheaper than him taking the car and parking, and it allows me to sleep in. And they take American Express points. How nice!! read more

Ordered 2 Uber XLs in a single night and each time received a regular X, with not enough seats for the passengers, but still had to pay the additional $20+ for the XL service despite not getting it. Not only did I pay for a service that I did not receive, but my fellow passengers were denied seat belts, and the safety they afford. Not to mention the additional risk exposure of packing too many grown men into a back seat meant for far fewer bodies. When I contacted Uber customer service they continued to say that I was wrong, and the vehicle qualified for the XL status, despite me politely explaining otherwise. In the end, they only gave me a $5 Uber credit when I should have been due more like $20, for the difference between X and XL ride fees, and that was for each misrepresented ride. I've never had issues with the drivers, just the vehicles sent by the app being not what was requested, and the awful customer service. read more