I drove a hour to get my Green card and this lady said that the application had to be done in blk…read morepen not blue And sent me out with out giving me 5 min to rewrite it in blk pen She was very rude I mean how hard would it have been to just give me 5 min to write it in blk pen The application was not that long I felt that she was on a power trip And she needs to understand that it's her job to help the people that come in

04/22 Update: They expect me to spend half of another day driving to the post office and waiting in…read moreline...to? Maybe receive a refund? They said they would mail it. They should mail it. It wasn't my fault that I didn't receive the refund when I took the time to get it on 03/29. I probably should have expected this. How a business that uses cash and has transactions that require a supervisor override can think they can function without either is beyond me. I went to the post office on March 29 to close my PO Box and receive a refund. They took my key and told me they had no cash and that they would have to give me a money order. BUT, that requires a supervisor override and a supervisor was not on duty. So they had me fill out a form for where to send my refund. Two weeks later I haven't received my refund of $55 and I doubt my box was ever closed. So in a few months I will likely receive a renewal fee bill and will be expected to pay for a key I have already surrendered. Do I think this will ever be resolved? Absolutely not. Even if I had the time to waste going back and waiting in line, I have a sneaking suspicion that they still wouldn't be able to help me. Richard and Shiela...I miss you!

Always receive friendly and professional customer service at this place. Love that they offer…read morebetter hours than most local Post Offices and are typically well stocked to meet all my needs. They also offer different services as well at very affordable rates! Wish we found this place sooner!

First and foremost , I would like Monica 0' Donnell to know that I have the receipt to show I…read moremailed the re-used box at the main post office, so calling me a liar doesn't help her rebuttal. Neither do the veiled threats behind the explanation. Second of all, your business does not flourish because of one community, your business flourishes because of an entire community. You should keep that in mind when you are serving someone from the entire community.

Why can't I get my mail delivered to the right house and on time? This so ridiculous. Then try to…read morecall this branch and find out why the package was not delivered to my door. Good luck getting someone to even pick up the phone.

This is one of the more friendly post offices I've been too. I normally don't have good experiences…read moreat USPS due to long waits and rude & unfriendly staff but luckily I've had good luck with going when it's not busy and everyone's been friendly here so far.

I went here to drop off a pre-printed UPS package. They provide a quick service was in and out in…read moreless than five minutes. And the staff was courteous.

My letter to this store manager "Exxx" and and to UPS in general after failing to provide a…read moreguaranteed service: "That is an excuse, Exxxx. Whether you are making the excuse personally or just passing along the company rep's reply to you as an answer, it is still just an excuse made to a customer who spent almost $100 on a service that the organization you represent failed to provide. And you not only failed to provide that service, you failed to live up to the spirit of your guarantee. You have no idea how important it was for me to get that letter to the recipient's desk first thing in the morning on Monday. If I could have just gotten into their mail room by Monday, I still would have had a chance. But now, all those possibilities are gone. Consider the fact that i spent $100 to mail a letter! Don't you think that must have been important? And all you guys had to say was, "maybe, it'll get there on time." I could have considered my options. That's what FEDEX did. They told me up front they couldn't get there by Monday, and they even suggested you guys. They gave me directions and everything AFTER I called your store and asked if you could deliver it on time; your system said you would come through. You could have just said, there's a chance. But to promise?? And then turn around and tell me that I am too late to ask for a refund??? Too late by how much - a day??? You mean like how late you guys were with my letter???!!! Exxxx, you, your store, and UPS itself have not only lost a customer. You have managed to make me an advocate against ever considering your services for anything at all, UPS related or otherwise. And I will actively encourage anyone or any group I come across who even thinks about using UPS and/or your store to do otherwise. Normally I would read this letter over and edit it for paragraph breaks and so forth. But frankly I just don't care...because clearly you don't either. Why are you even in business? Most sincerely, xxxx x xxxxx

UPS Store, Fredericksburg VA (Dec, 2024). My husband and I needed a notary, and two signature…read morewitnesses, to transfer a timeshare deed, and then UPS shipping services to mail the documents to the originating company. Living in a rural area, this isn't as straightforward as it might seem at first glance. I first called our local library (9 miles away), and learned that they provide FREE notary services with appointment but can't provide witness signatures. I then called our local bank (8 miles away). Notary services were not listed as an offered service on their website, and I wasn't able to get through to a live person on their phone in spite of two calls. I then found this UPS store on-line, which suggested that we would be able to get notary services, needed signature witnesses, and mail the documents. Given that the store is 21 miles (43 minutes) from home, I called to ensure that this was the case. We were informed that they could indeed perform all of these services, and were invited to make an appointment online. We were able to easily get our preferred date/time (the following morning) online. We received an immediate email confirmation, as well as a reminder the following morning. The shop was easy to find, and had sufficient parking. Being the holiday season, the shop was busy with patrons sending packages, but the line moved quickly as the shop was well-staffed. The notary served us as soon as we reached the front of the line, in spite of the fact that we were a few minutes early for our appointment. He was efficient in performing his duties and in getting the witness signatures. Our final cost was $40 -- $10 x 2 ($20) for notarizing our two signatures and $5 x 4 ($20) for two witness signatures each. I wish that it were somewhat less expensive, but this seems to be the going rate in central Virginia at businesses. We put the completed documents into our already-prepared envelope (which included prepaid mailing, and turned it over to UPS for delivery. We were given a tracking number, and we are able to see that the documents have already reached our regional distribution center. So, overall, a very good experience at this shop as we were able to complete what we needed to do at one stop -- and it was done quickly and correctly.

Fast. Friendly. Efficient. In and out in 3 minutes. Especially great for Amazon returns.read more

The employee or owner is mean, lazy and rude. Apparently does not have any interpersonal skills and…read morethe prices are not reasonable. I went to send a pre label package via Fedex and he does not have a new system to scan the bar code and print the label. So in addition of his bad attitude his business is not updated with new technology and smell gross. I hope the BBB close his business asap.

Due to the fact there is no post office in this area, I assume people go to this place to mail…read morethings out. This town has grown so much for the last 10-15 years or so and this area has a lot of homes and businesses this store right by the busy Southpoint Intersection (Rt 1 near the highway exit 126). If you don't want to drive to the main post office downtown or Spotylvania, it is convenient to use this place. But, this is not a post office! You will pay more than what the post offices charge! The shipping supplies (boxes, cards, tapes etc.) are very expensive. The guy who owns this store (bald guy) is okay.... but he never smiles. He is not friendly. He is the only one who works there. I don't see anybody else.

Time to amend previous ratings because the bad apples have been departed and this shop bow operates…read morefairly, honestly and efficiently. Visit them almost weekly.

They're the closest UPS store... The British-accented lady in the store is friendly enough, but I…read morecan't seem to get in and out as quickly as I should be able to, considering that I'm just dropping off a package that's usually pre-paid with an Amazon label.

I have been trying to get my package for over 4 days now...I can't talk to anyone about it...the…read more800 number is a joke!!! The website isn't much better...I want to talk to a person, not a computer!!! I want to have it delivered to my local Walgreens, but it won't let me...the whole FedEx system is failing their customers miserably...at this point even USPS is better them FedEx and that's not saying much!!!

Please make sure packages are being delivered to the correct address. Instead of being able to…read moreslide my heavy box inside my house I had to drive to my neighbor's house, hurt my back hauling the box to my car, drive home, and hurt my back hauling my box into my house.

I was able to get the assistance I needed to send some paperwork outside the country. It's a bit…read morepricey and the process quite tedious but some of the paperwork was important so ensuring extra security on the other side to retrieve it was appreciated. The store appeared clean and attendants helpful. Some of the reviews were bad here so I was a little nervous doing something important here. I was satisfied and paid the extra fee to rush the papers. The only annoying thing is that it got stuck in Florida after it was supposed to arrive on its final destination so the extra fee was a waste of money in the end and it was important that it arrived early or on time instead of after the date. :/

My packaged was never delivered to the address i gave them. I paid for next day delivery at 1:30pm…read moreto a residence, it never got there, i called for explanation, WHY? I was told address is a business, not a residential address. The person has been living there for over 30 years. I was then promised it would get there that day, it never did. Then promised next day delivery, again it was not delivered. Now trying to get my payment back. Good luck to me.