Love this location! Closest to my house and way nicer than the one I was using when I first moved…read moreto Stafford. Before I had to run to the location @ Litchfield,but they were not always so nice or so caring. They have sent me notices to pick up packages and then they can never find them. After meeting Karen Kennedy @ the Hartwood location, I feel In love! Very personable and super service. If I need something mailed before they open, I can leave a check and the package and I don't have to fear that it won't be safe. Leaves my receipt in my P.O. Box. They are so nice there, I always make sure to drop off donuts or ask if they need lunch when run into town. Small town post offices are way nicer when you have a super Post Master like Karen! A++++

I have been trying to get my package for over 4 days now...I can't talk to anyone about it...the…read more800 number is a joke!!! The website isn't much better...I want to talk to a person, not a computer!!! I want to have it delivered to my local Walgreens, but it won't let me...the whole FedEx system is failing their customers miserably...at this point even USPS is better them FedEx and that's not saying much!!!

Please make sure packages are being delivered to the correct address. Instead of being able to…read moreslide my heavy box inside my house I had to drive to my neighbor's house, hurt my back hauling the box to my car, drive home, and hurt my back hauling my box into my house.

Fantastic service, and super friendly staff. I choose to drive to this location over others nearer…read moreto home for those two reasons. Knowledgeable about international shipping and willing to get you the best option available. Located in Eagle Village shopping center, when the counter is closed, you can still access the PO Boxes - there's a lot of them! Ps. Stamps are going up by 3c... ugh.

I drove a hour to get my Green card and this lady said that the application had to be done in blk…read morepen not blue And sent me out with out giving me 5 min to rewrite it in blk pen She was very rude I mean how hard would it have been to just give me 5 min to write it in blk pen The application was not that long I felt that she was on a power trip And she needs to understand that it's her job to help the people that come in

04/22 Update: They expect me to spend half of another day driving to the post office and waiting in…read moreline...to? Maybe receive a refund? They said they would mail it. They should mail it. It wasn't my fault that I didn't receive the refund when I took the time to get it on 03/29. I probably should have expected this. How a business that uses cash and has transactions that require a supervisor override can think they can function without either is beyond me. I went to the post office on March 29 to close my PO Box and receive a refund. They took my key and told me they had no cash and that they would have to give me a money order. BUT, that requires a supervisor override and a supervisor was not on duty. So they had me fill out a form for where to send my refund. Two weeks later I haven't received my refund of $55 and I doubt my box was ever closed. So in a few months I will likely receive a renewal fee bill and will be expected to pay for a key I have already surrendered. Do I think this will ever be resolved? Absolutely not. Even if I had the time to waste going back and waiting in line, I have a sneaking suspicion that they still wouldn't be able to help me. Richard and Shiela...I miss you!

Time to amend previous ratings because the bad apples have been departed and this shop bow operates…read morefairly, honestly and efficiently. Visit them almost weekly.

They're the closest UPS store... The British-accented lady in the store is friendly enough, but I…read morecan't seem to get in and out as quickly as I should be able to, considering that I'm just dropping off a package that's usually pre-paid with an Amazon label.

Always receive friendly and professional customer service at this place. Love that they offer…read morebetter hours than most local Post Offices and are typically well stocked to meet all my needs. They also offer different services as well at very affordable rates! Wish we found this place sooner!

First and foremost , I would like Monica 0' Donnell to know that I have the receipt to show I…read moremailed the re-used box at the main post office, so calling me a liar doesn't help her rebuttal. Neither do the veiled threats behind the explanation. Second of all, your business does not flourish because of one community, your business flourishes because of an entire community. You should keep that in mind when you are serving someone from the entire community.

I went here to drop off a pre-printed UPS package. They provide a quick service was in and out in…read moreless than five minutes. And the staff was courteous.

My letter to this store manager "Exxx" and and to UPS in general after failing to provide a…read moreguaranteed service: "That is an excuse, Exxxx. Whether you are making the excuse personally or just passing along the company rep's reply to you as an answer, it is still just an excuse made to a customer who spent almost $100 on a service that the organization you represent failed to provide. And you not only failed to provide that service, you failed to live up to the spirit of your guarantee. You have no idea how important it was for me to get that letter to the recipient's desk first thing in the morning on Monday. If I could have just gotten into their mail room by Monday, I still would have had a chance. But now, all those possibilities are gone. Consider the fact that i spent $100 to mail a letter! Don't you think that must have been important? And all you guys had to say was, "maybe, it'll get there on time." I could have considered my options. That's what FEDEX did. They told me up front they couldn't get there by Monday, and they even suggested you guys. They gave me directions and everything AFTER I called your store and asked if you could deliver it on time; your system said you would come through. You could have just said, there's a chance. But to promise?? And then turn around and tell me that I am too late to ask for a refund??? Too late by how much - a day??? You mean like how late you guys were with my letter???!!! Exxxx, you, your store, and UPS itself have not only lost a customer. You have managed to make me an advocate against ever considering your services for anything at all, UPS related or otherwise. And I will actively encourage anyone or any group I come across who even thinks about using UPS and/or your store to do otherwise. Normally I would read this letter over and edit it for paragraph breaks and so forth. But frankly I just don't care...because clearly you don't either. Why are you even in business? Most sincerely, xxxx x xxxxx

I stop in here often to do Amazon returns and they are typically almost always busy. But they…read morestill do a decent job trying to grab those with returns so we can get our transaction completed and get out. I do appreciate that! The staff is pretty friendly and helpful as well. Do to the great service, we stop in to use them for shipping our own packages as well... Keep up the quick, expeditious service!

Great service every time I make a trip to the store. I understand there some times people have to…read morepurchase and ships items over and it pretty fast the line keep moving to your turn. Anyone whom has issue with service and waiting line then try the DMV or post office. Any how keep up the good work and keep on shipping my stuff.

Super easy to use, but you need an annual pass or a daily…read morepass. Still a great deal! The hours are very good, the staff is friendly and helpful. So organized! You can donate stuff to Goodwill, while you are at the landfill. You can also donate old cell Phones, and computer cartridges. Lots of opportunity to recycle and keep trash out of the landfill. Also hazardous waste is kept out of the landfill by utilizing hazardous waste disposal days. Twice a year, I think. Lightbulbs can be dropped off any day they are open.

This was easy! We…read moreare getting a house ready to rent which means a trash run (x 5) and multiple Goodwill drop off. Friendly gate person and the areas are well marked. The area is clean as well. Much to my surprise, they now have a Goodwill donation area! This makes cleaning out the house and garage much easier! Great addition to the place. Easy, clean, not crowded, and well marked.