Time to amend previous ratings because the bad apples have been departed and this shop bow operates…read morefairly, honestly and efficiently. Visit them almost weekly.

They're the closest UPS store... The British-accented lady in the store is friendly enough, but I…read morecan't seem to get in and out as quickly as I should be able to, considering that I'm just dropping off a package that's usually pre-paid with an Amazon label.

I stop in here often to do Amazon returns and they are typically almost always busy. But they…read morestill do a decent job trying to grab those with returns so we can get our transaction completed and get out. I do appreciate that! The staff is pretty friendly and helpful as well. Do to the great service, we stop in to use them for shipping our own packages as well... Keep up the quick, expeditious service!

Great service every time I make a trip to the store. I understand there some times people have to…read morepurchase and ships items over and it pretty fast the line keep moving to your turn. Anyone whom has issue with service and waiting line then try the DMV or post office. Any how keep up the good work and keep on shipping my stuff.

The people who work here are very accommodating and put in great effort to make sure the equipment…read moreis clean, efficient and it will last your entire trip whether it's 200 miles or only 20. They also have a wide range of boxes for almost every need and they're able to be shipped. Would go again if I ever need anything moving wise.

I was able to get the assistance I needed to send some paperwork outside the country. It's a bit…read morepricey and the process quite tedious but some of the paperwork was important so ensuring extra security on the other side to retrieve it was appreciated. The store appeared clean and attendants helpful. Some of the reviews were bad here so I was a little nervous doing something important here. I was satisfied and paid the extra fee to rush the papers. The only annoying thing is that it got stuck in Florida after it was supposed to arrive on its final destination so the extra fee was a waste of money in the end and it was important that it arrived early or on time instead of after the date. :/

My packaged was never delivered to the address i gave them. I paid for next day delivery at 1:30pm…read moreto a residence, it never got there, i called for explanation, WHY? I was told address is a business, not a residential address. The person has been living there for over 30 years. I was then promised it would get there that day, it never did. Then promised next day delivery, again it was not delivered. Now trying to get my payment back. Good luck to me.

While no one wants to deal with getting rid of wildlife in your home, I am fortunate that I found…read moreSummit. I checked with several companies. However, immediately, I was impressed with Summit's fast, clear communications and ability to quickly conduct a survey. This gave me assurance that there was a plan to not only eliminate the squirrels but also to prevent more from returning. Communications throughout the whole process was always proactive, clear, and helpful! Their communications and customer service are a model for companies across industries. Summit stuck with us through a lengthy process (which was no fault of their own). After we caught a squirrel, we heard more noises. Jason worked with us with friendly persistence until the problem was solved by making several trips to isolate where the squirrel was. While I hope, we never have another wildlife problem, I would contact Summit again without hesitation.

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

Why can't I get my mail delivered to the right house and on time? This so ridiculous. Then try to…read morecall this branch and find out why the package was not delivered to my door. Good luck getting someone to even pick up the phone.

This is one of the more friendly post offices I've been too. I normally don't have good experiences…read moreat USPS due to long waits and rude & unfriendly staff but luckily I've had good luck with going when it's not busy and everyone's been friendly here so far.

We had a very unsettling experience with this animal control company. They sent a local contractor…read moreto our home, and from the start his behavior was odd and unprofessional. He made a big show of holstering a firearm when he arrived(showing off). During the removal of a dead animal from the attic, he handled the situation in a completely inappropriate manner and threw the animal toward us instead of disposing of it properly. This was unsanitary and entirely unnecessary. Given the nature of this type of work, I expected professionalism and basic respect for the homeowner. That was not what we received. Based on this experience, I would not recommend this company and would advise others to proceed with caution.

They must spend a lot of money on internet marketing because they show up on the first page of…read moreevery search! It paid off in my case because I ended up scheduling with them to remove birds from a bathroom vent. I chose them because their webpage was so detailed about how they treat specific wildlife problems but mainly because they advertise a special vacuum for bird nests in vents. A man came out on our scheduled day. He manually removed a trash bag full of nesting and dead birds through the fan hole on the ceiling, placed a vent cover on the exterior & we paid to borrow a glorified air purifier as recommended. While he did negotiate with my bf on the pricing, we still ended up paying around $450 and never had our vent vacuumed. I'm positive there is nesting left behind. The website states that the affected area will be "disinfected with an insecticide and disinfectant to kill all the possible health hazards posed by birds in you vents." This literally consists of spraying the reachable areas with plain old alcohol. I did a good amount of the cleanup & disinfecting over the following few days as my bathroom was left a mess. I totally expected my vent to be thoroughly cleaned & disinfected as we had dead birds, bugs & all. I kept bags over the vent for months after because dead bugs were still falling out. I was not at home for this service so I called shortly after the visit to inquire about the vacuum since that is the main reason I chose them AND specifically asked for it when scheduling. I let him know bugs were still falling from the vent. In so many words I was told the employee who scheduled my appt gave me the wrong info and no longer works there. What!?! I can't properly express in print how shady that convo was. He said I would have to shell out an additional $250 for the vacuum. No thanks. Not only because I did not receive the service I requested but because of your super shady explanation. While I'm very glad to of had the main issue resolved, I will never use this company again and recommend for others to do research. They have low stars for a reason.

Jay is hands down the kindest, most helpful employee I have ever come across. Not only was he…read moreextremely kind, he went out of his way to help us with something he was never required to help us with. Promote this gentleman; it'd be a huge loss if you ever lost him.

Kyle is TOTALLY AWESOME because he is one of the best chain employees I have met in a very long…read moretime. Keeping in mind that I walked in the store 10 minutes before closing, he still ensured that he assisted me from beginning to end once I inquired for help. Once again, thank you Kyle for your outstanding service!

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.