Franklin Park post office is the worst in the area. We never…read moreget our mail on time or if at all. When you go into the office you wait along time for someone to come out from the back or they yell from the back "I'm at lunch. Not my problem. Come and do your job. I try not to go there because of the unprofessionalism. They are rude and not friendly at all.

I came to this USPS location at 5:50 PM, but the doors were already closed. The posted hours say…read morethey are open until 6:00 PM. The employee told me they were already closed and wouldn't let me in. Very frustrating when you arrive before closing time and still can't get service.

The customer service here is horrible, they seem to be miserable every shift they come into, I've…read moreseen them disrespect an elderly lady and multiple people with their obnoxious and obvious eye rolls. Even if you greet them with respect they seem to have something up their behind and don't seem to greet you. It seems their job means little to nothing to them and customer service is the last of their concern.

Do not go !!! Trust me , even if it's the closest one to you !!! I dropped my package off 1/22/26…read moreand it's 1/29/26 and it hasn't updated Anything . They lost my package with no help at all. The laziest people work here . 1 week my package has been sitting there , they have lost my package !!!!!! They don't do anything about it .

The workers here are very disrespectful. Would not recommend this post office. They were not…read morehelpful at all.

so unbelievably slow service they're is always only one person working there and it's always backed…read moreup plus it takes them forever to scan your packages in if you drop them off. y'all gotta hire more people. dude at the desk just disappeared into the back for 15 mins while a line was forming

The mail carrier who delivered mail to my mom's condo building, made a MAJOR MISTAKE, when she put…read moremy mom's end of year Social Security statement (including SS # and full name & address), in another unit owner's mailbox, and that unit owner opened it up, and saw my mother's personal information... that person realized it didn't belong to them & wrote on a sticky note that it was "opened by mistake put in my mailbox." So much for IDENTITY THEFT Schiller Park mail carrieers!

This is a distribution center on the way home and I have used it quite a bit to drop off packages…read morein the past before Amazon set up free returns at Staples. For me the hardest part about coming here was the parking. Whenever I have gone to this location, the staff have been friendly and chatty, And I have never had to wait in line, which is always good for me. I think this location is closed or that was stated on a sign in the door back in September.

I actually hate Franklin Park UPS delivery so bad. I have never received a package from them…read moreanytime anything has been shipped via UPS however these employees love to hold my packages hostage at their location but me eight dollars to pick it up after I already paid for shipping. This is insane. This is illegal and I will be looking into contacting the FTC. This is beyond outrageous and as a former FedEx employee, I will tell you that FedEx would never treat their customers like this. At this point all of these employees need to be in jail.

Absolutely terrible and wouldn't recommend if it was the last courier service on the planet. Paid…read morefor priority mailing to an international address hoping it'd get to the recipient in time as a birthday present. Package sat there for 3 weeks and was returned to sender, me, talking about export compliance issue whereas I accurately provided necessary information for a seamless delivery. To add insult to injury I was told I was ineligible for a refund because the package still "went through the network". Shame on USPS for perpetuating this level of customer dissatisfaction across several of their locations especially in the Chicagoland area.

This is my baby that I worked on about 30 years ago while employed by Lester B Knight Architects &…read moreEngineers. The firm I use to work for developed the USPS Mail Processing Center & the parking structure along Irving Park Road. The Mail processing center is over 600,000 SF it's ginormous. This square footage doesn't include the parking garage or the airmail facility. The Airmail facility (AMF) is to the west of the USPS Mail Processing Center. The AMF was designed by Murphy Jahn & the recently deceased Helmut Jahn. As you may recall Helmut Jahn was 81 years old riding a bike. Helmut was riding his bike some 60 miles west of Chicago on 05/08/21 when he ran a stop sign & was hit by 2 cars. What a tragic ending for a world class architect. This Mail processing center was one of 3 that I worked on the other one is another 600,000 SF in Palatine, IL across Northwest Highway from Arlington Height Racetrack

Anthony V (manager) was incredible. Him and the team there were super helpful and willing to help…read morepack up our event products. Great experience, Trusted people and friendly demeanors all around.

Stopped in here to send an item to Florida…read more The clerk was very helpful. I've gone here a few times and they re always helpful and pleasant Thanks guys , keep up the great work

Unreliable delivery to wrong address, after long delay, often without package tracking updates.read more

OSM Worldwide is the incarnation of One Stop Mailing in the guise of a "shipping…read moreconsolidator"...meaning a company that will do the presort work and sit on parcels until they have enough to bulk deliver to USPS. Beware: their tracking is a bald-faced lie, the company lies about parcel status, Customer Service copies and pastes boilerplate from the website when inquiry is made. Different Customer Service agents give wildly different reasons for delays, and use phrasing like, "Hopefully, it will be delivered by...", and "It appears to be lost in transit...", none of which gives hope that their "data-driven" service is any less fictional than their parcel status reporting. Most recent experience: item shipped 24 July was received in Secaucus, NJ on 27 July...and has now been there for over a month. OSM denies they have it, claims Secaucus is NOT a facility, but just "a zip code." Status shows "Picked up by shipping partner"; guess who "shipping partner" is: OSM Worldwide. Two Customer non-Service reps say " Picked up" doesn't really mean what the entire English-speaking world thinks it means...turns out it means "logged into the system". Who knew? Worst service ever. Screenshot is from 27 August.

This one is in downtown and I suggest you rsvp a time and get a spot hero for parking. That's what…read moreI did to do what you need to do at DHL. I was helped quick and I forgot the girls name but she was Latina and she was super patience and helpful and got me thru what I needed. I had to mail two documents to Mexico and it was $48 dollars - yea it's crazy but that's the world we are living in. But it was important to have those documents in. The service was great and I'm glad I didn't park by the streets bc there's so many cars getting tickets. Spot hero is the way to go.

Ridiculously overrated even though they have very low stars. My package has been stuck in this hub…read moresince Thursday and they STILL didn't deliver it. Both the shipper and myself have tried to call. The guy I got a hold of said that the duties have been paid and they're not open on the weekends (I'm assuming this means Thursdays and Fridays as well???) and that my package should be sent today or tomorrow. NOT SENT TODAY! how much do you want a bet that I won't get my package tomorrow either??? DHL is a SCAM! I'm asking my shipper to go through FEDEX OR UPS OR EVEN REGULAR MAIL NEXT TIME. They should give me my money back since they are holding my package hostage. DO NOT USE DHL! Especially this facility! They will Lose your package!! I will KEEP adding the worst reviews I possibly can until I get my package. I have a lot of time on my hands DHL!