I am appalled at the service of this post office. It is 1/25/24 and the mail I see in my mailbox has been dropped in a puddle. I have important tax documents that are now illegible. Some of my mail has actually been shredded too. read more

U S Postal Service - Post Offices Near Me - Charlotte, North Carolina

The floor supervisor Johnny yelling at customers shouldn't be tolerated. I've witnessed his rudeness, unprofessionalism, and harassment 3 separate occasions at this location. His conduct towards the public is disgraceful. I don't know how he still has a job. read more

I ordered an item from Amazon and it was sent via USPS. That was on August 30, 2024. I received a note in my box (Condominium) that it was undeliverable because my entrance was inaccessible & it would be attempted the next day. Well, now it is September 6, 3024 & no attempted delivery! I know this because of the tracking number. I have two entrances and a walkway to each and live on the bottom floor. I have mobility problems & order everything! Why is it the post office is the only one that has trouble delivering my packages? I would give a 0 rating if I could! read more

they charged me $40 for a package that had my address on it . the boss need a to be fired for the amount of ladders I had to go through to get a package with my name on it read more

Full service post office on North Tryon Blvd, there was plenty of parking and they have a mailbox accessible from either side of your car for dropoff. Inside, post boxes and someone to hand your overweight package to so that it can be shipped. Stamps available for purchase. [Review 10248 overall, 11 of 2019.] read more

U S Postal Service - U S Postal Service on North Tryon - Post Offices Near Me - Charlotte, North Carolina

I would give a NEGATIVE STAR review if I could! We keep getting our neighbors mail, and they get ours! Also, we paid A LOT OF MONEY to have a box shipped halfway across the country (2nd Day Delivery), and it did NOT get there by the date and time promised!!!! The date was important because the people who were receiving it were going out of town! They had to go to the Post Office and check on it, and it was sitting in the back room a day late!!! read more

I usually hate post office but this office has great customer service like the one in Matthews. I work close to this one and the employees here never panic and get the job done. read more

If I could give no stars, I would. The front office is supposed to open at 830am but nobody opened until 845am. You could hear the team members in the back discussing everything except work. When the lady finally came to open the s doors, she was extremely indifferent and slightly rude about not opening in time. This was a terrible experience. If you don't have to come here, you shouldn't! read more

I am not a person who normally EVER writes negative reviews about any business, establishment, restaurant, or places of service such as a post office. However, I have never had a worse mailing experience in my entire life than what this post offered had to offer. A relative tried to ship a large package (a coat) to my home address, about 2 miles away from the post office. They claimed it was an "insufficient address," even though he gave the correct one to his post office in GA, and so it was taken to this post office instead of left at my home. Secondly, the tracking information was not updated for almost 20 days. This is because my package was apparently stored in a back room of this awful post office, and when I called NUMEROUS times to check and see if they had found it yet, the same one told me several times that she had my name and number and she would call me as soon as they had time to look for it. That was last week. Didn't hear from her for days, so I actually went there in person to get it. She told me they hadn't had a chance to sort through the packages in this mystery room. I asked if there was any way that someone would have time to check on it that day, and she said no, and that she would call me when they found it. Me being the trusting and good natured person that I am, I believed her by her word that she would find it and not return it to the sender, which was my main concern. I did NOT want it being sent all the way back to Georgia just because they couldn't or wouldn't sort it and call me in time. SO, what happens? You guessed it, she never calls me. I wait and wait, and I call back 6 days later only to find out that she never sorted or found it like she assured me she would. Rather, it was stamped and sent back to the sender 2 days after I spoke with her in person. I am FUMING. I have never ever received such awful customer service. I will literally never use USPS again as long as I live in this area because I simply do not trust this office with my mail by any means. If I could give 0 stars I absolutely would, and I have never written anywhere else below three stars in my life. read more

Literally down the road from the ikea and waffle house. I posted a picture of the mailbox so the hours are known for pickup and the LATEST post office pickup in the AREA. This bit of information seems to alude a great number of people. read more

U S Postal Service - Post Offices Near Me - Charlotte, North Carolina

By far the worse post office I've ever visited. Unfortunately it's my post office even though I live closer to two other offices. Why???!!!!!! Their customer service is abysmal at best but tends towards outrageous. The line is always long with one person working and a bunch of other postal workers walking around. There are always customers there complaining of misplaced mail and packages or complaining of errors that's they have to atone for. They misplaced a package of mine for 3 weeks which they later found in the post office. My client was very understanding but it's definitely no way to do business. My substitute mail carrier consistently neglects to scan my parcels left for home pick up in a timely manner causing delays when I send packages to clients. Hence my client isn't able to track the package until it's scanned at its next destination. Today I went in for stamps (out of desperation) and as usual there was one person working. I saw at least three people walking back and forth behind her who looked at the line and never offered to help. After standing in line for almost 10 minutes, I was informed that they were...wait for it....OUT OF STAMPS!!! What in the Sam Hill?! A post office?! Out of stamps?! Could they be any more ridiculous?! I thought I was being punk'd. Then one of the workers who kept walking by says, "No, I just got some" but proceeded to finish whatever task he was doing before helping me. Then asked was I next and what I needed?! Seriously, Sir?! Can you please act like you give a flying flip, especially as a customer service representative?! All in all an awful experience. Next time I'll inconvenience myself and drive past this death trap and on to the next closest office, even if I am in the area. read more

Good look getting them to answer the phone. When the phone was answered after I called at least ten times every day for a week straight I got a rude individual (expected at this location as I used to work here and EVERYONE in management is unpleasant ..this individual was the manager who I won't name because if I do my review will be rejected) who told me he chooses not to assist me at this moment. Wow ! Can't wait until I move so I can deal with another postal location. This is the most disappointing, unprofessional pistal location I've ever experienced. Also this is not the first time a worker here has refused to assist me due to laziness. I will be contacting the post master on this one. read more

The Male Am manager on 1/9/23 has little to no customer service skills and needs to be train or find a replacement. He likes to provide excuses instead of solutions. They obvious have been short staff since June of 2022, which has been 6 months - so maybe he is the problem as to why. read more

Service is terrible. There is an older employee by the name of Johnnie that literally derives pleasure by making the process more difficult, poor reflection on the USPS. I understand that the job is cut and dry, but there is no customer assistance. This process would be easier on a kiosk. read more

Worst post office experience ever. Awful customer service. Zero help when trying to pick up a package that was supposed to be delivered weeks ago. Just awful. read more

Called this location per the recommendation of my post office to see if mail had been inadvertently taken their by the carrier at my job. I was put in hold for 15 minutes and the lady seemed completely unsure of what she was talking about. I'll probably call back and hope to speak with someone else. read more

U S Postal Service - Waited on hold for almost 15 minutes for the lady to tell me with no particular sense of surety that she couldn't help me. - Post Offices Near Me - Charlotte, North Carolina

Screw this place as it is one of the worst places ever. No help whatsoever. Called so many times and only had one phone call go through but no help whatsoever!!!! Drove there myself to see if I could grab my order, COULDNT. Lost many packages and never go it shipped and it's almost Christmas. Screw you guys, effing cold hearted motherf'ckers. I know you guys hate your jobs but grab that stick of our your ass at least or get some in since you all wanna have shitty ass attitudes! read more

Lost packages a regular thing as well as constantly mixing up my mail with others in neighborhood. A complete and total disregard for the public's mail is a STANDARD for employees here. I have no idea what has happened to the USPS but Lord help us if this disease infects other businesses. Never have I experienced a more pervasive lack of work ethos and caring, on a whole, than I have here. Get it together and start caring guys. Nobody forced you to do what you do. Take some pride in yourselves and start caring a little. read more

This is the worst Post Office I have ever been too. The company I work for has a PO Box there, and they take FOREVER to put the mail in the boxes. I am able to hear and see through the box and can watch them on their cell phones and joking around with each other doing nothing. Used to be able to pick up the mail at 9am, now I can get there at 11 am and they STILL will not have put the mail in the PO Boxes yet. Absolutely ridiculous. Wish something would be done about this!! read more