This is the only post office in the immediate area, not easy to get to by being off the busy 601…read morehighway. The line can be very long during the early mornings or midafternoons. Parking also can be challenging when then is no overflow parking lot.

This pretty fast post office compared to others, no thrill location, in and out you go. Line moved…read morepretty fast today, they had all three front counter open. Went in send my Verizon broken phone prepaid return package and get a receipt, done in 4 min. Plenty time during my lunch break to go to sonics afterward, which took longer than wait at post office and order ahead online while waiting at post office go figure. Life

If you absolutely need to go to the USPS, this location will get the job done. Very friendly staff…read more Very small location as well. Stamps are now $.78!

Megan, who says she is the Postmaster in Kannapolis, is horrible. Such rudeness and attitude and…read moreunwillingness to help. My delivery driver backed into my Suburban.....then just left. My husband happened to be outside and saw it all. We always liked him but this wasn't right. We had his cell number so we called him and he admitted he hit our car. He did come by and paid for the ramp he messed up (we never filed a complaint against him since he fixed what he hit) he then proceeded to tell us we had to move our mailbox or we wouldnt get anymore mail.. This mailbox has been in the same spot for over 30 years... he has been walking to and driving to for many years. Why now do we have to move it..... we wnt to see Megan...she never once apologize to us for this whole situation even being started. She has been just plain ugly to us saying our driveway wasn't safe for her driver. But the only thing unsafe is his backing up skills. If you have issues...skip going to her. If you file an online complaint on the usps site she gets those also. Contact the Consumer Affairs with the USPS in Greenaboro. You will waste your time and energy going to see Megan at Kannapolis

I read the reviews before I ran inside to purchase a book of postcard stamps. It sounded like a…read morenightmare. I went inside anyway. I didn't get the ugly treatment that many have complained about here. The young lady at the window was polite. She asked me if I needed anything else. She smiled. She told me to take a survey at the bottom of the receipt. I have no complaints. Others were getting assistance at the same time and it appeared that the USPS workers were doing everything they could do provide good service.

Extremely rude every time no matter how friendly and kind you try to be. Mooresville PO is never…read morethat way.

The atmosphere was great. The service was both helpful and on point. My sandwich was delicious…read more Great find!

I can't tell you how much I have struggle in the past to set an appointment at the passport…read moreapplication acceptance center. The line would be busy and if you're lucky when someone answered the line. It's the rudest person on the other line. At Union Station. It's pure opposite. Conversations on the phone are pleasant. Someone always answered the phone. And they take the time to explain the process and help you with any other questions you may have. Stepped in and I was greeted right away..! They took my son's pictures and handle all the paperworks. They assure me it will be done in 2 weeks. Costed me $215 to expedited the book. I appreciate Ima for helping me processed everything! Great place with great people!

7 years of living in Harrisburg and they have yet to figure out how to use a mailbox. I am on my…read moresecond mailbox as they bend the flag back and break it off. They have yet to figure out that you pick it up the move it back. service is generally ok. If I don't have any incoming mail, they ignore the outgoing mail in the box with the flag up.

Nice local post office in walking distance to the house All the services and really clean and…read morewell Kept post office. I'll use it a bunch.

The wait is pretty damn sucky if you haven't pre-booked an appointment. Some people wait for 4…read morehours before they're seen. Literally. The attendants are a little rude and don't provide the best customer service (that is, until you're seated to be seen and then they're all pleasant. SO... Here are some tips to help make your time at this passport office easier. 1) Make sure you go around to the actual passport office and you aren't waiting in the general US post office in front. 2) MOST IMPORTANTLY: book an appointment. book an appointment. just do it. You will literally cut hours off of your wait time and you'll thank yourself for planning ahead. I'll say it again...book an appointment. YOU WILL REGRET NOT DOING SO. 3) Try not to go on a Saturday. even if you arrive at 9am bright and early you'll leave by 2pm if you don't have an appointment. 4) Bring a book or toys if you have children because the use of cellphones, tablets and laptops are strictly prohibited. Having something to keep your hands busy will make the time go buy quicker. 5) Eat breakfast or a snack before you come (food and drinks are prohibited inside the building) 6) Pre-fill out your DS-11 or D6-82 you'll wait in line just for them to send you to desks to complete it and get back in line. Don't do this to yourself! 7) Make sure you have your proof of citizenship and of identity. If you're bringing your birth certificate make sure it's the ORIGINAL copy. You can make photocopies of these (front and back) if you'd like but they'll do it for you rather quickly at this particular center so it doesn't make much of a difference if it's a hassle for you to get to a printer. 8) Take your pics ahead of time at a local Rite Aid, Walgreens or CVS. You can do it at this office too very quickly (like in under 2 minutes) BUT it typically costs $8 at a drug store and it's $15 here. Also, this way you can do your make up and hair under your own terms in stead of having to be presentable after waiting hours in line. (this isn't a must it's just a nice thing to be a little more prepared) 9) If you're not a fan of small kids bring some earplugs, noise canceling headphones and hand sanitizer. Kids are cute, don't get me wrong. BUT many starter families and people with small children come to the passport office because kids under 16 can't just mail in their forms for their first passport. They need to go to an office in person. So expect it to be filled with at least 10 children (some of which who have been waiting for an hour or two without food, a nap or proper stimulation). 10) Finally just try to have fun! If you have kids play some quiet games with them. If you have a loved one plan your next trip. If you're alone turn to the person next to you and joke about the wait! Seriously this is a typical convo and there's a level of camaraderie in the fact that everyone else wants to go home just as bad as you do!

They LOST my passport + name change application 12/29/25. Terrible service. Cannot reach the office…read morefor answers. Do not recommend for passport processing

Been over 2 weeks and we still have not received any mail. We have credit cards, drivers license,…read morepackages, etc that were supposed to be delivered couple weeks ago. I have filed several complaints. Did receive a phone call from some kid that claimed due to ice and snow storm they are behind. And they are short of staff. They claimed they would be delivering Saturday and Sunday. Here on Saturday still no mail. I have never experienced this in any areas I have lived. Nor has anyone else I have spoken to. We just recently moved to Salisbury and after reading all the complaints about this post office, i am starting to think we will continue to have issues with our mail. Going to have to file a fraud complaint with police assuming mail is stolen if we dint receive our mail soon. This is looking a lot suspicious considering no mail in over 2 weeks.

Last week it said informed delivery for two or three pieces of mail I still ain't seen it. Saturday…read moreit said informed mail was coming still haven't received it. didn't even say it was delivered so don't know where it's at. I don't know if it's a new mail carrier in the area or what but I want my mail.. what should I do

Kind, helpful , knowledgeable, professional staff. There is an abundance of parking…read more Always a pleasant experience.

Quick stop into this post office to get some stamps for post cards and then pop them into the slot…read morefor mailing. The line was short and moved quickly, the clerk was efficient and had the stamps in his drawer and then he provided the right change. A-OK. [Review 12632 overall, 2424 of 2019.]

On Saturday, November 8, 2025, a package I was expecting at my HUNTERSVILLE, NC, address was…read morereported as delivered, confirmed by the USPS tracking site. It was not delivered, however. I have called the local number for the Huntersville, PO this morning, Monday, November 10, numerous times between 9:30 and 10:15am. Recording confirms it is the right number and says to remain on the line for operator. It then rings for about 5 minutes with no answer...switching to a busy signal after about 5 minutes. How does one begin to chase a package at this PO?

I wish I could give 0 stars. By far the worst customer experience. Staff rather have you waiting…read more15+ mins in the lobby instead of helping you. Provides zero resolutions or help.

Horrible nasty talking employees. No customers means no jobs. Customer service training class…read moreneeded.Very rude unprofessional people behind the counter. Leave your personal problems at home.dont bring it to work.

If it was possible to give this place zero stars, I would. And it seems my review may not be…read morenecessary with the slew of other terrible reviews. However, the employee who prompted this review, clearly wanted it. As this post office is usually packed, I prefer to use the self service machine. I have prepaid QR codes that I simply scan and I'm on my way. However, sometimes I need to buy packaging, which is a feature on the machine. The other day, I grabbed a bubble mailer and went to pay for it at the machine, like I have many times before. As I am approaching the door, one of the associates yells in front of everyone " you can't leave with that", insinuating that I was trying to take it without paying. I then informed him I was taking it to the machine so I could pay for it when I scanned my QR code. He continued to tell me I could not leave the store with it, although the machine is inside the store. As he proceeded to argue with me in front of everyone, I had no choice but to get in the long line to pay for my packaging. Once I reach the desk and he processed my transaction, a survey came up on the machine- he asked me "if I was going to click the red button since I was mad". So on top of accusing me of stealing, he been unprofessionally berated me about being unhappy of the situation and prompting me for a bad review. Anyway, per his request here is his review! I make it a point to buy my packaging elsewhere and never go into that store again.