Horrible nasty talking employees. No customers means no jobs. Customer service training class…read moreneeded.Very rude unprofessional people behind the counter. Leave your personal problems at home.dont bring it to work.

Worst Post Office ever, mail window clerk is so rude dose not know how to deal with the public he…read moreshould be reassigned to a mail plant where his only interaction would be with the machines. His is incompetent and provides false information to the public. Do yourself a favor and skip this place and go to Huntersville were the employees are pleasant.

I'm not sure why this post office has a direct line if they never answer the phone. I attempted to…read morecall within business hours on Friday all day- it rings through and then just cuts off. No ability to leave a voicemail, nothing. Again Saturday morning I called as soon as they opened twice back to back and no answer and ability to leave a voicemail. This is extremely frustrating- especially when trying to figure out if you have a package sitting at the office, or if you need to take off work to be home to sign for it.

This small post office remains open during the pandemic but I was here after hours and to drop off…read morea letter that needed sending. The small brick building isn't much but they have the usual postal services that you would expect - counters with clerks, post office boxes and supplies for sending packages. There is not an automated weighing and vending machine here. They do have a mailbox outside that if you circle the building right, you can pull up to it and post without leaving the comfort of your vehicle. [Review 13218 overall, 535 of 2020.]

Once again, after just a few days since my last review, important mail sits in my mailbox and is…read morenot picked up. Having read through many reviews for the Mooresville PO, I can't help but wonder if they are completely lacking in supervision. I presume the ee's just do what a they wish when they wish and to h___ w/ the tax payers who pay for their services. Ironically the very mail not picked up in my mailbox right now is a payment to the IRS. I am sick of local, state, and federal ee's. So many are all but worthless and would rather just have their pay checks sent to their house while their responsibilities remain unmet. Laughably, what they don't seem to realize is w/ that system they probably wouldn't ever receive their money.... Geez.

They were too lazy to walk to the door to bring me my son's birthday present. Your entire job is to…read moredeliver mail! Like you had one job!!!!

On Saturday, November 8, 2025, a package I was expecting at my HUNTERSVILLE, NC, address was…read morereported as delivered, confirmed by the USPS tracking site. It was not delivered, however. I have called the local number for the Huntersville, PO this morning, Monday, November 10, numerous times between 9:30 and 10:15am. Recording confirms it is the right number and says to remain on the line for operator. It then rings for about 5 minutes with no answer...switching to a busy signal after about 5 minutes. How does one begin to chase a package at this PO?

I wish I could give 0 stars. By far the worst customer experience. Staff rather have you waiting…read more15+ mins in the lobby instead of helping you. Provides zero resolutions or help.

amazing customer service from Vic and the young lady there I did not get her name unfortunately…read more Friendliest people I've met in a postal office that worked there.

This place is lovely; quick service and nice people! I was in and out in 2 minutes at 11:50 on a…read moreSaturday!

Been here a few times but mainly driving in at night. The mailboxes are around the side of the…read morebuilding and can be got to either coming or going. Lobby is spacious with abundant natural light from the windows, row after row of mail boxes on the interior walls, and a copier station left around the corner as you come in. If you weren't raised by wolves (or otherwise technology-averse) you might consider having a go at the self-serve kiosk thing to buy stamps, print labels, send packages, and all that sort of stuff; it's just like a video game except you actually accomplish something when you're done. The on-screen instructions can walk you through any of the available processes but if you need more or different help there's people for that too. The counter area is kinda spooky because it's got theft deterrent gates up for I don't know why (there's signage up about how armed robbery of a post office or post officer is a really bad idea so use discretion here.) If you require personal assistance please be prepared to conduct your business when you get to the counter; it makes the postal experience a little bit better for all of us! yea for having a clue! If you just want to complain, well there's probably a venue for that too but use your inside voice and try to be polite.

My mail is supposed to be forwarded from my address in Mooresville 28117 to a temporary address out…read moreof state, it is still being delivered to 28117.

Customer service is great! There is hardly ever a line and the staff is super helpful.read more

Move into Trilogy on Tuesday and I had three packages I wanted to sent to my Children (1) in…read moreCalifornia and (2) in Georgia. Took a little hunting to find it because it is not on the main drag and you don't see the sign indicating Post Office till you turn off Business Hwy 16 onto Denver Rd. Normally the Priority Medium Sized and for that matter, all sized Boxes and Mailers and a bit removed so that you can grab them and go. There was a rack for Priority Mail Boxes in the Lobby. I would not have been surprised to find one size empty but all small, both medium and the large size were empty. There was not a single box or mailer in the stand. Called back after we left and notified them that they were empty. One I could understand but not all. They did apologize and say they would take care of. Meanwhile, looks like on Monday, I'm driving back to Cornelius where we just move from to pick up medium Priority Boxes and then back to mail them.

Extremely rude every time no matter how friendly and kind you try to be. Mooresville PO is never…read morethat way.

Was taken care of by Jasmine. I understand the work is boring and repetitive. But it was a choice…read moreto work for the Postal Service. Jasmine had the personality of a wet noodle, and I am being unfair to wet noodles.

Nice little post office not opened at some expected times. Understaffed and under capacity like…read moremost (all?) post offices these days but this one offers really helpful and friendly service, close by parking and is very dog friendly. Nice selection of stamps and short lines.