Always very nice and helpful staff. I use this location multiple times a week and have never had a…read moreproblem. I appreciate the after hours package drop, too!

If it was possible to give this place zero stars, I would. And it seems my review may not be…read morenecessary with the slew of other terrible reviews. However, the employee who prompted this review, clearly wanted it. As this post office is usually packed, I prefer to use the self service machine. I have prepaid QR codes that I simply scan and I'm on my way. However, sometimes I need to buy packaging, which is a feature on the machine. The other day, I grabbed a bubble mailer and went to pay for it at the machine, like I have many times before. As I am approaching the door, one of the associates yells in front of everyone " you can't leave with that", insinuating that I was trying to take it without paying. I then informed him I was taking it to the machine so I could pay for it when I scanned my QR code. He continued to tell me I could not leave the store with it, although the machine is inside the store. As he proceeded to argue with me in front of everyone, I had no choice but to get in the long line to pay for my packaging. Once I reach the desk and he processed my transaction, a survey came up on the machine- he asked me "if I was going to click the red button since I was mad". So on top of accusing me of stealing, he been unprofessionally berated me about being unhappy of the situation and prompting me for a bad review. Anyway, per his request here is his review! I make it a point to buy my packaging elsewhere and never go into that store again.

I'm not sure why this post office has a direct line if they never answer the phone. I attempted to…read morecall within business hours on Friday all day- it rings through and then just cuts off. No ability to leave a voicemail, nothing. Again Saturday morning I called as soon as they opened twice back to back and no answer and ability to leave a voicemail. This is extremely frustrating- especially when trying to figure out if you have a package sitting at the office, or if you need to take off work to be home to sign for it.

This small post office remains open during the pandemic but I was here after hours and to drop off…read morea letter that needed sending. The small brick building isn't much but they have the usual postal services that you would expect - counters with clerks, post office boxes and supplies for sending packages. There is not an automated weighing and vending machine here. They do have a mailbox outside that if you circle the building right, you can pull up to it and post without leaving the comfort of your vehicle. [Review 13218 overall, 535 of 2020.]

They were too lazy to walk to the door to bring me my son's birthday present. Your entire job is to…read moredeliver mail! Like you had one job!!!!

Was in a month ago looking to send a few letters to Mr Putin and some of his associates in Russia…read moresuggesting they lighten up a little. The young man behind the counter turns and pulls out the big book of international postage and counts out five stamps like it's an every day thing... smiles and offers a few encouraging words when I hand him the envelopes with postage affixed. Back in again when I got a notice for an undeliverable package: long lines of loud people moving kinda slow because customers seem ill prepared for the posting or receiving of parcels and letters. The clerks are doing a pretty good job with it all but are clearly not amused. I get to the counter produce my claim check and ID then fill out my address and sign in the box to get an oversize envelope of tax forms from a former employer... This location seems a little understaffed but I got in kinda close to closing both times. The clerks were polite, courteous, and efficient just like I've come to expect from the USPS. All in all a fairly decent experience at the post office.

On Saturday, November 8, 2025, a package I was expecting at my HUNTERSVILLE, NC, address was…read morereported as delivered, confirmed by the USPS tracking site. It was not delivered, however. I have called the local number for the Huntersville, PO this morning, Monday, November 10, numerous times between 9:30 and 10:15am. Recording confirms it is the right number and says to remain on the line for operator. It then rings for about 5 minutes with no answer...switching to a busy signal after about 5 minutes. How does one begin to chase a package at this PO?

I wish I could give 0 stars. By far the worst customer experience. Staff rather have you waiting…read more15+ mins in the lobby instead of helping you. Provides zero resolutions or help.

amazing customer service from Vic and the young lady there I did not get her name unfortunately…read more Friendliest people I've met in a postal office that worked there.

This place is lovely; quick service and nice people! I was in and out in 2 minutes at 11:50 on a…read moreSaturday!

My mail is supposed to be forwarded from my address in Mooresville 28117 to a temporary address out…read moreof state, it is still being delivered to 28117.

Judas Road, here in Mooresville has been deemed a training route, this being said my mom's mailbox…read moreis at the back of her house due to her eyesight. There has been mail to be mailed sitting in the mailbox since Tuesday. This is nonsense and I shouldn't have to call period. When I do, delivery is good for 2 days then right back the way it has been. It is not only me, it's my neighbors too. We never have the same drive but for a few days. However, our mail is not being delivered when it is supposed to be. When it is delivered it is a whole bunch of mail. Calling the Postmaster is useless.

Customer service is great! There is hardly ever a line and the staff is super helpful.read more

Move into Trilogy on Tuesday and I had three packages I wanted to sent to my Children (1) in…read moreCalifornia and (2) in Georgia. Took a little hunting to find it because it is not on the main drag and you don't see the sign indicating Post Office till you turn off Business Hwy 16 onto Denver Rd. Normally the Priority Medium Sized and for that matter, all sized Boxes and Mailers and a bit removed so that you can grab them and go. There was a rack for Priority Mail Boxes in the Lobby. I would not have been surprised to find one size empty but all small, both medium and the large size were empty. There was not a single box or mailer in the stand. Called back after we left and notified them that they were empty. One I could understand but not all. They did apologize and say they would take care of. Meanwhile, looks like on Monday, I'm driving back to Cornelius where we just move from to pick up medium Priority Boxes and then back to mail them.

Was taken care of by Jasmine. I understand the work is boring and repetitive. But it was a choice…read moreto work for the Postal Service. Jasmine had the personality of a wet noodle, and I am being unfair to wet noodles.

Tashi is extremely rude to customers. If you're at the post office for a service that you are…read morepaying for and you need to ask questions, that's what the employees are there for. But NOT Tashi, she'll yell at you while you're asking a question about a service you're paying for and then tell you to your face that she doesn't have to be nice. Umm that's customer service and maybe you should find another line of work if you don't like people! Would give negative stars if I could.

Nice little post office not opened at some expected times. Understaffed and under capacity like…read moremost (all?) post offices these days but this one offers really helpful and friendly service, close by parking and is very dog friendly. Nice selection of stamps and short lines.