I would like to add my voice to the reviewer Alexander S. below. I think he was way too polite. If there is never a problem you get reasonably good service, but bring up a problem caused by their office and the clerk Jenn's true colors come out. I too, am an Ebay and Etsy seller that counts on fair treatment to get my packages out promptly - I spend thousands of dollars with the PO every year and expect the same treatment they give regular retail customers. Not to be, seems like we, as businesses, go to the end of the line as far as getting shipments out. When I approached her about her dropping the ball one day I got the furious and typical "how dare you question me" response followed by every excuse from her obviously well prepared playbook of well rehearsed - and probably frequently used - excuses. This was months ago and I have been going to the Thornburg office and have never had a problem with them, my shipments get out on time and their customer service is top notch in my book. Most of all we feel appreciated as a customer for all the business we give the USPS. Forget Ladysmith, go to Thornburg, it's worth the extra few minutes drive time and you won't regret it. read more