I can say 2 good things and its all about the drivers. The drivers were on time and friendly. Here is where it goes sideways. I work in the logistics industry and I know the market. The price for hauling this is above market. I expected that. What I didn't expect was the astronomical storage fees, and the fee to deliver my trailer another 50 or so miles. Storage was 3x market. The delivery from Dallas to Princeton was double what I could have hired a driver to go get it and deliver that trailer. I know because I have a TMS system that put it out to bid. UPack would not allow it. The very worst part is while my trailer was in their storage that I was paying 800+ a month for, it leaked all over my stuff. My mom's wedding photos, ruined, other family photos, ruined, my leather garments and husbands leather riding gear all ruined and moldy from getting wet. These are things I can never replace. I would not go this route when moving long distance ever again. Im broke and my stuff is ruined. Pictures included. We called for them to pick up and now they are using my driveway for storage. Sure would like to charge them back for storage at their prices. All in 9K. read more

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I have now contacted Roxanne 3 times. I have used this company upon the recommendation of other families and had 2 amazing moves. Except for our last move, it was costly, lengthy as the movers brought wrong size truck. We are so disappointed as it took us months to get into our storage unit, because the movers made a mess of our boxes, jammed everything into both units. Leaving the door unable to open. I have now paid 2 groups of people to help clean up the mess these people made. I've have not heard from Sean and I am asking for a refund for the damages they have cost us. Terruble customer service and no response from Sean the owner. read more

U-Pack Moving - Crushed boxes piled high and falling down. Broken items. Just so sad these people didn't listen. - Movers Near Me - Dallas, Texas

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Incredible experience!! My family moved from Tx to NY and I was so nervous about moving everything across the country! I received many quotes, but nothing beat U-pack pricing, so I took a leap of faith and booked with them. Not only was booking super easy, but they came quickly and on time to drop off the container. Michael was amazing! He explained everything so well and didn't let me lift a finger when he was showing me how to use the container! After they came to pick it up, very quickly once I was ready, I realized I forgot to lock my items with my own locks that they recommended I do, and I panicked and called the number provided. Wendy D. answered when I called and she was incredibly helpful and told me where my truck was and Ruben, the driver, was kind enough to take time out of his night to find my truck and put the locks on them for me! Wendy even gave my kids the best service with some popcorn and water while we waited! Then, the best part, our truck was delivered to NY so quickly! Within 3 days!! When unloading everything, nothing was broken and in perfect condition! Literally nothing moved and they came to pick up the truck today. I cannot believe how easy this experience was! I'm so thankful and will highly recommend U-Pack to my friends and family! Also, my mom said she used u-pack over 20 years ago and had a great experience too! Nice to know they've been providing great customer service for so long! Thank you so much!!! read more

Moving from Washington to Texas was a huge undertaking, but U-Pack made it as seamless as possible. Joanna continuously kept us in the loop as to what was going on and the progress of our two trailers. The price was great and the service even better! Thank y'all so much for making this such a great experience for our family! read more

Very bad customer service. Paid high amount for 3 pods from orange California to Dallas Texas. Took me so much efforts and so many calls to get them to deliver them 12 days later. Very in professional. I regret choosing them. read more

U-Pack Moving - Movers Near Me - Dallas, Texas

Best Storage facility around ! Safe / Secure and the owners are friendly and very helpful taking care any need that arises . read more

After researching for weeks, I choose U-Pack for my cross-country move due to low cost, and not having to drive the trailer or *pay for gas * They have a great system of billing you only for the space you used, AFTER you load the trailer (difficult to judge in advance). Customer Service was ACES! Britney and Laurie in Fort Worth/Dallas was wonderfully kind and helpful. The only concern was having a trailer I couldn't move for 24hours at my storage unit and new apartment, but they managed to pickup same-day after I unloaded. I understand this isn't usually the case, but we kept in good contact and it worked out. 10 STARS. read more

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U-Pack was a great choice for moving our furniture and household items to a different state. The entire process went smoothly, from getting a quote and having the empty relocubes delivered to the address of departure, then having the loaded relocubes being picked up, transported and stored in the new location and ultimately delivered at the final address. U-Pack was flexible with our changes of delivery schedule. Everything arrived in the condition it left the original location. Good value compared to renting and driving a Penske or U-Haul. read more

The service was phenomenal from start to finish I moved from one state to another and had no problems at all. Will definitely recommend them to anyone who is looking for movers it wasn't too pricey for what I needed. read more

They took my money, I had problems getting my stuff back. I called and called, your pod is going to be on the next truck, or it'll be there in two hours, definitely tomorrow at 5am, nope 8am, 8:30am, 9am. ...still waiting!!!! Just called at 9am...the truck just left the lot... will be there 30 mins. They take your money and then lie, lie, lie, lie to you. I've now been waiting three days to this bullshit. Its a frustrating scam...you'll get it when they feel like it!!!! Don't trust this company, don't do it...run. run. Run I have movers that I'm paying to unload my pods. I want my pods, don't owe them any money, they have me by the balls. Don't use this company! read more

I used the U-Pack relocube moving service and had a great experience. I loaded and unpacked from the Dallas, TX and Elkridge, MD terminals to save money (also my apartments didn't have an easy location to drop the cubes). I sold all furniture and only moved boxes and a few miscellaneous items (bike, etc.). Everything arrived dry and in the same condition I packed it in. Everything arrived 2 business days earlier than my arrival window so that was unexpected, but I was able to make it work to avoid paying the $50/day fee after 3 business days. With COVID restrictions, both terminal offices had different procedures so it was a little confusing as to where to go when I arrived, but other than that, positive experience. read more

Was greeted at the drop off facility. Staff member helped us place divider in the trailer. The truck driver patiently waiting till I arrived to my new home. Very great customer service and friendly staff. Will definitely use again if I was moving across the country. read more

U-Pack Moving - We struggled placing the divider a staff member assist us. Great customer service and very friendly. - Movers Near Me - Dallas, Texas

From a cost and safety perspective this beats DIY renting a moving van by far. They also have ability to add loading / unloading help. Customer service was fantastic from both drovers and I-pack perspective. Good text notification and tracking. Can't thank drovers enough for their support to position pods well for loading and unloading. They are good at their job. Highly recommend. read more

I used U-Pack for a CA to TX move and, surprisingly, didn't run into any issues. I opted to rent trailer space and load my belongings at their terminal. I tracked my shipment online (funny story: we passed the trailer on the highway coming to TX!) and, although I was quoted 5 business days, it got there in 3. Since my shipment was incredibly early, ABF allowed it to stay at the terminal until I was ready with no additional payment. Scheduling an unload time was simple but the woman I dealt with could've been friendlier over the phone. She clearly didn't like dealing with people. Anyway, I appreciated that I only paid for the space I used and everything on my final invoice was exactly what I was expecting when I signed the invoice in CA. Pro tip: strap the hell out of your stuff. I bought 12 ratchet straps from Amazon for $50 to secure a butt ton of boxes and a motorcycle. Spending fifty is way better than having broken stuff, and when we opened our trailer, everything was exactly where we left it. read more

My wedding gift for my son was paying for his items to be moved from TX to NC. The container was delivered around 330pm (between noon and 4) and packed by the next day. They came to pick it up next day and it was delivered before noon on the delivery date. Everyone involved was nice and polite. It was a smooth transition in a stressful time. I'm glad I chose them. I'm happy everything worked out. They were the same price or less than renting a truck to drive it ourselves. They were also less expensive than a few other "Container" companies. read more

I used U-Pack ReloCubes to move from Michigan to Texas. Ordering the cubes and ordering pick-up was a breeze. It turned out that I had mis-calculated and I needed one more ReloCube. I called in the morning and a few hours later, they delivered one. I had my delivery scheduled for a specific date, but it was on a Friday and the people I hired to unload the ReloCubes would come on a Saturday. Unfortunately, my apartment management warned me that I could not leave the ReloCubes on the property overnight an that they would have them towed if I did. ABF Freight does not deliver or pick up ReloCubes on the weekend so with my current schedule, the ReloCubes would be left on the property over three nights. I called ABF Freight and had them change delivery to the next Monday. Then I rescheduled the unloading crew for 11:00am on Monday. I explained my situation to ABF Freight and they agreed to do two things. 1) Make sure to deliver my ReloCubes before 11:00 so they would be there when the unloading crew arrived and, 2) Pick up the empty ReloCubes that same day. They said they normally won't do same-day drop-off and pick-up, but they understood my situation and would make an exception. All in all, I was very satisfied with U-Pack/ABF Freight and would definitely recommend them. read more

I have nothing but great things to say about U-Pack. From start to finish they provided excellent customer service and explained in detail their process and costs. I used their services for an overseas move and they were excellent! Special thanks to Rita at their Service Center for being so wonderful and helpful! I will definitively use them again in the future. Thank you so much for providing a very easy and smooth move!!! read more

Avoid dealing with this company. Go with another interstate moving company. ABF U-Packing is full of liars and cheaters. They kept the trailer in front of my house (in a fire lane) for a week. Despite repeated calls and threats to them, they wouldn't pick it up. I finally had enough and called the police. I filed a complaint and asked for the trailer to be towed (see photo). The company was notified yet they refused to pick it up citing issues finding a freight driver. The trailer was towed 48 hours later and that same afternoon, I received a call from a very angry "general manager" named Bruce saying that I am responsible for the trailer and I will pay for it. I kindly reminded him that I am a lawyer and I am within my right to not only sue ABF U-Packing but his ass as well. Again, I can't stress it enough. Avoid this company at all costs. read more

U-Pack Moving - The trailer was towed 48 hours later. Lol - Movers Near Me - Dallas, Texas

HORRIBLE. HORRIBLE. HORRIBLE. We had so much damage in moving. I have left multiple messages for Tammie Perry at 800-460-9333 ext 6563 and she won't return my phone calls to discuss damage from their mover staffing service. TERRIBLE service. Don't use these people. Tammie, you're a horrible employee. I can't believe you refuse to call me back to discuss all the issues in our move including an OSHA violation which waisted $374 for two hours. read more

Super easy to work with! Great communication, & they picked up and dropped off our cube when scheduled. All of our stuff got to our new house safely. We also stored our cube for a few months while we looked for a house, and they let us get into our cube to take stuff out as needed. Pricing for the move and storage was ver reasonable. I would recommend U-Pack Moving for a cross-country move! read more

We just completed our son's move from Dallas to Boulder. We had a stress free transaction every step of the way. From Dallas all the way to the Denver location everything was easy and all the folks that we spoke with were super helpful! read more

I've used this company twice moving across the company and back. Both times have been fairly positive. From my move to TX from VA, the company was great getting me to my location. Moving back home to the Southeastern region, again, the trucking company, specifically the drivers were awesome in getting my items to point B. The 2 drivers in Dallas, TX way beyond the call of duty to ensure my items were going to get back home. The customer service has been great. Every time I called, the representatives were patient and helpful, which has been appreciated. read more

We have used U-Pack twice now and both times they have been fantastic! They saved us from renting a truck, driving the truck to the destination and hotel and airfare back home. Not to mention the gas to get us there. They are very fast delivering the container to your destination and can have the empty picked up in a reasonable time. I've used them twice and will continue to use them for any moves in the future. read more

I would recommend U pack to anyone, it is a extremely reliable service the people are kind and they handle your belongings with great care which is most important antiques from our grandmother pictures from people long gone everything that they did they did with great care I would recommend U pack over any company all across the United States the people are phenomenal the service is phenomenal their drivers are genuine and kind I tend to move around the country a lot I would never use anyone but them, And thank you so much Ed and Connie and Evansville Indiana you made my life so much easier moving from Texas to Indiana was hard and you both were a bright spot thank you. read more

Pros: Low Cost, High Security, AMAZING Customer Service, NO hidden costs, Fast transit Cons: You have to pack it yourself - but you should know that The Bottom Line: Use this service to save money AND get quality. If you need labor help, find it locally and your $5-6K full service move will turn into $1500ish. I had an amazing experience moving from Dallas to St Louis with AFB U-Pack Relocubes. In Dallas the cubes were not allowed to be at the apartment complex so I hired movers who packed everything up in their truck and took it to the Dallas terminal and unloaded into the cubes. The movers ran late and we were there far past the normal hours but there was someone there to help us get to our cubes and even locate a 3rd when we realized everything was just not going to fit. In St Louis I was contacted about scheduling a time to have them delivered. My apartment here did allow them to be on property but only for 24 hous. We planned for a 8-12 delivery. The driver called at 7:45 and said he was driving in, perfect! My 3rd cube was not very full and I asked if we could empty it quickly so it wouldn't take up more space. He said that would make his day easier transporting them so he helped out and got everything inside before the rain hit. Movers came and unloaded. Driver called at 11:45 to see where we were and we had only 1 item left to unload, we did that and he showed up and took the units. They were only on property for about 4 hours total. PERFECT!!! I used a coupon from Yelp to save $50. For my 3 cubes from Dallas - O'Fallon, IL it was $1002. read more

Very Good service, although the UPak cube is really for someone who does not have too much stuff. I lived in a studio type apt and really had no furniture, just a lot of boxes and a recliner and I ran out of room pretty quickly! So I had to get the container, that is really the way to go. You can use whatever space you need and then they use the rest for freight. The ceiling is nice and high too. They were friendly and courteous on the phone. They contact you with updates too. A nice way to move if you don't want to drive a truck hauling your car across states. read more

If you are planning a cross country move- I highly recommend U-Pack. Moved from Dallas, Texas to Raleigh, NC. Hazent at the scheduling office was professional & made scheduling stress free. Very personable! The driver delivered my 26' container between the promised time; he was very polite, explained the measuring system and lock. When I arrived in Raleigh, I called the Durham office and spoke to Glenda. She was a delight to speak to.! Mark & Glenda scheduled the delivery to my new address. The container was dropped off at the promised time. With U-pack, you pay for the space you use. You are not limited to 800 cubic feet like their competitors. The container is waterproof & resistant of all elements. A huge plus! I highly recommend U-pack! I will call on them again should I move cross country in the future. Thank you all! read more

AWESOME Experience!! I've looked at several moving companies and i didn't want to pay thousannddsss of dollars! Moved from NC to TX Also checked multiple pack it yourself company like zippy shell, even uhaul has a UBOX which is very similar to the relocube for ABF's Upack, although uhauls u box was cheaper then ABF by just 200$, i prefered abf's based on the reviews. The relocube is small, after further research i found out they also have a trailer which they will drop off just like the cube, but with more space, you only pay for what you use which is much more conveint then the cube cause you get a whoollleee trailer and you'll get a quote on certain amount of feet and if you use less then your quote you get some money back but if you end up using more then they charge you a bit per foot! much better then have to stress over needed an extra cube since we prob would have filled 1.5 cubes but would have ended up having to pay for to cubes which would have been more then the trailer! Besides this I've recieved great customer service through the found by Lupita Barraza (ft. Worth) and my drivers from apex was very punctual and professional andddd a great driver having to squeeze in etween to big cars just to have the trailer in the position i needed it. My driver from ft worth/arlington also amazing! I will def use this company again!!! read more

U-Pack was a great option for my move! If you want a flexible and cost saving move option, I'd definitely recommend it. Scheduling the pick up and drop off was super easy and they called before they arrived (like they said they would). Great option, and great service. read more

Timely and well responsive service. Delivered the empty trailer, picked it up after loading, delivered at the destination and pick up empty trailer all in the mentioned timeframe. Cant be happier. read more

Our experience with U-Pack trailer service was not an issue, and went as expected. However, Moving Staffers their partner packing service was completely awful. They charge by the hour, and what should've been a 4 hour job took over 6 hours. At the time we were fine with paying extra, as they assured us this was to ensure our furniture was packed well to avoid injury. Unfortunately we had extensive damage on over totaling $5k, including the TV, refrigerator, multiple tables, chairs, and our dining room table arrived in 5 pieces. We had provided the requested packing blankets and straps and at no time did the movers express any concerns with the materials they had. When contacting the company they offered only $50 to compensate for damages. What a joke! For the amount of money they charge, use another packing company. read more

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First time using them, and everything worked out great! I quoted several moving companies, but they we so expensive. We decided to have them drop the container, and hire the moving guys to professionally pack the truck (the companies they suggested on their site). Worked out perfect, we saved money, and had the moving guys pack the truck in California. You have to supervise them, but at least they do a better job than most of us can do. Once we reached out destination in Texas, I called and hired moving guys again, usually it's about 40.00 for two guys per hour. We ended up using them 1/2 hour over, but for around 100.00 it was well worth it to have someone else move and carry everything each way. Hope this helps. I would use them again. Customer service was pretty on it, and I had a communication issue once I reached Texas and management was nice enough to help with the situation/problem. To store the container for 1 month is 500.00, so it's a little costly if you need to do that, but I guess they are not in the business of storage, so I assume that's why it's so high. read more

Upack is the worst!!! Never try to have service a customer deserved and you would waste a lot of time and money! I should have my trailer delivered today, but neither the Upack nor ABF(the carrier) give me a exact time window in advance. Their so called time window is from 8AM - 5PM. Who can wait all day in a empty house! I am in late pregnancy and live in hotel far from the new house. I definitely can't get there the minute they call! The driver just wait 10mins and left. The only thing I can do is to call Upack again and wait till they can schedule another attempt. I am not sure whether I can have my stuff in several days, but I am sure It will cost me extra hundreds dollars because I still have to stay in the hotel and all my schedules are messed up. A simple text including exact time window is normal in the industry but impossible for U pack. U pack operation system is the worst and their customer service really don't care about customer! Don't waste your thousands dollars! If I could give U pack a negative point, it is negative infinity. Look at other complaint and reviews. If you dare to try their service, you would be the next one get fuXXed! read more

U-Pack did an awesome job with transporting my household items from California to Texas. I was told that it would take 5-7 business days to arrive after loading items at the terminal on March 25. Weekends an holidays weren't included. I also was told that it arrive June 4-6, but it arrive in Dallas Texas on May 30th. I was overwhelmed with happiness. Their communication between drivers and staff workers was amazing. read more

I used U-Pack to move from Texas to British Columbia. AFB was so help and knowledgeable about moving contents across international boundaries. Setting up the cube was easy and the salespeople were very friendly and helpful. I'd highly recommend this service if your move is long or short! read more

Never do business with Upack!! 9 days since they picked up my trailer in California and it wont be delivered for another 3 days to Texas!! Do yourself a favor and use another company!! read more

Absolutely the best moving experience. Everyone I spoke with was polite and very eager to help. The $ was very reasonable for Texas to Mississippi move. They had to store my stuff for 3 weeks. And were understanding that the closing on my house was taking longer than expected. Kudo's to Cindy and Lavonne in Biloxi. K. Jenkins read more

I have a bit of a wild experience, they gave me a container with a hole in the roof and rain ruined my bedroom suite from Ashleys furniture, which had cost me over 10k. They admitted they were at fault and then offered me $900 but only AFTER I agreed to sign a gag order forbidding me telling anyone of the experience. They claim that all of your belongings become freight and that they are only worth .10 cent a pound. No matter what the actual worth of the items are....BEWARE!!! read more

I honestly can't say enough great things about u-pack. Starting out with the cost, you Will Not find anything lower, I checked. The people have been amazing, we didn't know when we started where we were going to have them drop the trailer, it was no issue. They have been in constant contact with us the whole time. The drivers on both sides have also been amazing. Very courteous, and patient. I'm soo impressed! read more

I used U-pack in October to move from DC to Dallas and had a great experience. I researched options for renting a truck and driving myself, and also looked into other similar moving companies. U-Pack was the best option since it was affordable, quoted 3-5 day transit time, and allowed me to just fly back since I wasn't moving a car as well. Moving Options: U-Pack has several options to choose from: Truck vs. container: I opted to pack one of their trucks. You pay by the foot (5 ft. minimum which easily fit my studio apartment amount of stuff). With the container, if you need just a little more space you have to pay for another whole container. Whereas with the truck, if you need another foot of space, you just pay for another foot. They fill the remainder with freight and send it off. Door to door vs. terminal to terminal (or a variation of the two): They will bring the truck/container to your house or you can bring your stuff and pack/unpack at one of their terminals. I opted for terminal to terminal because it was cheaper but also removed the need to schedule drop-off and pick-up dates in both cities, and it saved me from having to get a special parking permit for DC. That said, I ended up having to load, unload and reload in multiple trips to do terminal to terminal, so it's worth the extra cost to have it delivered to your door if you have a lot of stuff/furniture. Price: It was a very competitive price at under $900 for 5ft of truck space. I think the quote was $1500 if I wanted door to door. There were no additional fees tacked on later. The original quote was all I paid. Driving it myself in a rented u-haul was going to cost almost as much so this was much more convenient for almost the same price. Timeliness: I packed the truck on a Monday and it arrived that Friday so it's super fast compared to some of the other companies. You can pay extra for guaranteed delivery if you don't have much flexibility on timing. They have a tracking system on their website so you can see how fast/slow it's going. They'll store it for free for two days on the other end, but then they start charging $50 after that. I think they also have long term storage options if you do the container. Terminal Hours: All of the individual terminals have different hours. Some are open 24 hours, but only Monday through Friday. Some are 7 days a week but close at 6 every day. So check beforehand if you're doing terminal to terminal to make sure they fit around your work schedule or whatever constraints you have. For door to door, most also have specific hours they'll drop-off and pick-up. Customer Service: I only had good experiences with the staff in both cities. They were courteous and helpful over the phone, in their front office, and in the yard. They even helped me check that the bulkhead (the wooden wall that separates your stuff from the freight) was secure and that I had locked it correctly before I left. Lock: You have to buy your own lock, but they give you the specifications. Make sure you buy exactly what they specify because I accidentally got one too large and had to do an emergency Home Depot run to get the right one. They don't make a lot of options in the size it requires. The bulkhead has two places to use locks, but you really only need one lock. Insurance: The insurance they provide is measly (30 cents per pound or something like that), but your homeowners or renters insurance will cover moves so just call your insurance provider to confirm. Or if you don't already have either (like me), call and get a policy. It will be well worth it if anything were to happen to your stuff on the trip. No damage: Nothing was damaged when it arrived, but that's because I was super meticulous when I packed. There will be lots of shifting in transit, so it's on you to cushion breakable things in boxes and tie everything down securely. I fit everything in like a puzzle, taped smaller, lighter boxes to heavier ones to prevent toppling, and tied some things down to the wall brackets. I also used old blankets to cover all of my furniture since continuous motion would definitely cause scraping if not padded. Insurance won't cover things broken due to improper packing. The trucks and containers are not temperature controlled so depending on the timing of your move, be prepared that you might have issues with heat damage to electronics (TVs, laptops, etc.). If you're also driving separately, take those in the car with you. All in all, I'm really glad I went with U-Pack. Moving is a big hassle, but U-Pack was affordable, timely, and has helpful staff which made for a great and mostly hassle free move. read more