I have never used a storage facility before but Guardian is tops. Isaiah at Guardian was very…read morehelpful and knowledgeable about his units and their availability and pricing. I rented a 10x15 drive-up which is easily accessible, clean, and well lit. I really like that it is a gated facility that requires a security code for entrance. I would highly recommend Guardian of Pleasant Hills to anyone!

Excellent customer service. Ray and David were wonderful. The truck that was meeting me was over an…read morehour late. They saw that I had been waiting and came out to my car to offer me water and helped load the boxes out. Once the truck arrived, my boxes were loaded up in less than 15 minutes and I was on my way. Highly recommend the Shadyside location. I have always been treated well here but this was above and beyond.

Very expensive. Janine Greer very rude when dealing with. Charged me for whole month when checked…read morenext day. Even after having a great attitude with her and not complaining still nothing. Customer service 101. Very poor service.

Everyone here is very nice and helpful. Their rates are competitive and I love that I'm supporting…read morea local business. The units are clean and well maintained as well. Highly recommend.

Best storage in the 'Burg! Amazing rates! Usually you only get what you pay for, but here you get…read moremuch more than expected. Well maintained and clean facility. The owners are a pleasure to do business with. I would absolutely recommend this place to anyone in need of storage in Pittsburgh.

From the owner: Pittsburgh Self-Storage provides professional, secure, and affordable storage services to the…read morePittsburgh, PA area, just minutes from Southside or the Waterfront. Pittsburgh, PA Storage Services. Pittsburgh Self - Storage's services include: Household RV Boat Car Storage. Ask about free truck rental!

I rented here in 2021 and they have raised their prices yearly by a lot. They are a local company…read moreso I guess they feel that they can cheat local customers. In this day and age when small business owners beg for shoppers and I truly try to shop local, it's no wonder we are going to national or bigger chains. THEY ARE GREEDY and TAKING ADVANTAGE OF THEIR CUSTOMERS. Absolutely ridiculous. I tried last year to resolve this with them, come to some mutually beneficial result and they refused, were rude and wham raised prices again. STAY AWAY

I needed short term storage for a couple months while I was between houses. Greg and team were…read moreincredibly helpful, responsive, and easy to deal with. The units are clean, well maintained, and secure. I definitely recommend this location.

Fantastic service! Great quality! And the price was better than any other company I checked out…read morethere on the web! Super friendly, courteous, and polite! I won't go anywhere else, and recommend them to everyone I know!

I previously rate this company high. However I just found out how poorly the handled my furniture…read more Upon sitting on one of the beds it BROKE!!! Also, I have 3 useless bookshelves. The pins needed to hold up the shelves are missing. Isaiah told me they were in my old home office tape together in a ball. I went back there and found nothing anywhere I looked. Afraid to sleep on either bed that they reassembled. I removed the photos and changed the rating because Jerome from Moving ahead did an excellent job of correcting all our issues. I view the measure of a company not only on the original work but how they handle any issues that occur from the move. Moving Ahead Services did an excellent job correctly every issue we had. I recommend this business.

This manager, Jeffrey C. Is the most outstanding employee I've EVER come across. He's…read morecompassionate, understanding, sympathetic, and I can go on and on to help his customers. He goes ABOVE and BEYOND his job title!!!! In my opinion, this man DESERVES A RAISE AND A PROMOTION!!!! At the moment, I'm the middle person between my son's storage space unit and this particular storage company due to my son being out of state with no way to contact him regularly. They've been soooooo VERY kind, helpful, and truly an honorable company. I cannot thank Jeffrey and this Storage Space enough for their patronage.

Beware... We contracted for an outside space at an…read moreintroductory rate that saved us 50% for the first 3 months (~$41). This was great. However, we were only at our standard rate (~$91) for the next 3 months when it jumped another 50% (~$134)!!! The pricing on the website isn't even as high as we are now being charged! I was told that there is nothing they can do and that the space will be evaluated every 6-9 months. It sounded like a 50% increase is common practice! If you plan to store short term, you should be fine. Otherwise, beware! Further... the secondary security gate was broken for 2 months leaving the facility wide open!

I had to rent a unit to store items from my son's house. I looked for something close, temperature…read morecontrolled and a good value for what I needed. In Penn Hills, I always drive by the Defender Penn Hills location (Frankstown Rd) and it looks small but it really is a much larger facility. Very secure and appears clean. They have several size units to choose from. I went with the 10 X 10. Robert, the manager is friendly and thorough with the details of the rental. Also they are military friendly so it was indeed a pleasure to work with Robert. Good value, close to home location, expert service, clean and equipment available to move things into the unit.

From the owner: Start storing with Defender Self Storage in Penn Hills PA today! We offer contactless storage…read morerentals, moving supplies sold on site, and experts to help along the way. Our storage units are all interior with temperature controlled amenities to ensure your belongings are safe and secure. Learn about the many amenities our storage facility offers and where we are located below. You can also take a tour of our facility through our virtual tour online or set up a time to walk through with our on site experts. You can view your self storage rental before renting even if you reserved online, come in and see the best storage units in Penn Hills PA for yourself.

I just want to emphasize how incredibly dissatisfied i am with your company and service. I reserved…read morea 16ft box truck for the weekend to be picked up at the Home Depot in West Mifflin, PA. on Saturday the 18th. Upon arrival, I was greeted with a smirk and chuckle as I was told "your truck is not here". After calling around and eventually getting a Penske representative on the phone 45 minutes later, I was told that there was a truck at another location about 45 minutes away and it was a 22ft truck, not 16ft. I now had to find someone to drive me to the other location. As I am sure you are aware, there is WAY more difference than 6ft between these two trucks!! One is a box truck/van the other is a LARGE DIESEL TRUCK!! I am not a OTR truck driver and had to drive this for close to 300 miles! The inconvenience and additional stress was not what I expected. I had multiple teams of people waiting at multiple locations, so I had to take what you offered. Yes, the Penske representative did give me discount, and I thank you for that. However, I cant emphasize enough how big of a pain in the *^! this experience was! Annd, according to your employees this is NOT unusual at all, and occurs fairly often! To top it all off, it concluded with being charged $8.00/gallon for 35 gallons of diesel fuel vs what I would have paid in regular gas. How you stay in business is beyond me. Never, ever, ever again...I will make it known to whomever, whenever, however I can how bad this was.

From the owner: Save Up To 20% When You Reserve Online Today!read more