I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

Always kind and usually the most affordable. Have matched lowest price in the past when asked.read more

Great people great service they do price match for heating oil. This is my go to company for…read moreheating oil. They work late and will deliver oil the day they quote you for. Friendly service, top notch company and people.

If you have a 100 lb tank to fill, this is the place. As of 1/23/2014 the price for a fill was…read more$47.00. In comparison, Weavers Hardware in Fleetwood is $79 to fill a 100 lb tank. Nolt's specializes in propane tanks, fills, and supplies. They do so much volume, it keeps their prices low. One thing, if you have a 100 lb tank, they are sticklers for transportation laws. You must transport a 100 lb tank upright, outside the vehicle either in a pickup truck bed, trailer, or one of those small carrier things that hang off a trailer hitch. Smaller propane bottles can be in the car.

From the owner: Propane tank sales, service & installationread more

Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

I have been a long time customer for oil delivery. I have…read morebeen cleaning my boiler myself for the past 20 yrs. I neglected to clean for the past few years so I thought maybe I would start having someone else take care of this annually. I called Countryside to see how much it would cost and was told $189 for a one-time cleaning, or $120 if I agreed to have its cleaned with them every year. I asked all that was involve in the cleaning for $120 and the lady I was talking to read off of a list telling me everything that they would do. I was happy with that price, and it included the entire cleaning so I told her I would have them clean my boiler from now on. The serviceman shows and begins the cleaning. Now while he was in the middle of cleaning my boiler, he comes to me a tells me because the boiler hasn't been cleaned in a few years the price would be higher. I asked how much and he said $189. I wasn't very happy to hear this but now I felt stuck because if I tell him no on the price, he may do something to my boiler. So I agreed. Then he tells me the price will be $189 extra on top of the $120. Now I am really pissed. He explains to me that the ladies who I talk to on the phone don't know what they are talking about when they give the prices. I asked him how long it will take to vacuum the boiler, and he tells me about 30 mins. That is $189 for that 30 mins and I am sure he was done in less time than that. I also told him I bet I'm not the first person be get upset because of the bad pricing I got on the phone, and he agreed that I was not alone. He did call and get me a small discount because he knew I was not happy about this. I still agreed to have him finish because I don't want him to mess up by boiler if I say no. I still figure maybe there was some kind of mistake made, so I submitted a complaint on their website. It's been two weeks now and there is no reply back to my complaint. Maybe the lady who gave me the bad pricing reads the complaints and just deleted it? Is Countryside doing this intentionally to make more money? Be careful if you are dealing with this company.

Great prices for oil and propane with helpful employees!read more

when we first bought our home suburban propane was great. for the past 16 years it has been…read moreterrible. will not allow will call service. charge more than anyone else. absolutely no sense of customer service. I finally after pleading with my wife got her to agree to look for another company. I sure hope others get tired of their sh** as well because there is no way this company should still be in operation. fill your tank and then cap it. billed for new gas and then charged me for capping it off. I'm not paying it

Suburban propane hands down got me as a customer! Erica is a PLEASURE to work with! Very very…read morewilling to help in my time of need! When the affordable propane company I was dealing with stiffed me Erica and the Suburban Propane crew saved me and my family! Thank you! This place is a HIGHLY RECOMMEND COMPANY!

When they bought Roy W Zimmerman & Son I was hesitant but they made the transition easy. Their…read morebudget program is very helpful especially through the winter with having regular deliveries. They service my HVAC. Always courteous and helpful. Very understanding when payments need to be postponed and need to be made at a different time.

Great Company! We use them for our fuel oil as well as our propane gas. They are courteous and…read moreprompt both in their office and at our home. The drivers are always careful not to harm the surrounding flower beds which I greatly appreciate. They are accurate with their budget cost projections and their bookkeeping is on point. Never a worry with this Company. Thank you

I found this business to be for the customer. I got to talk to a human not a computer when i…read morecalled. They were polite & prompt. Promised service the next day & arrived when they said. They were also 20 cents a gallon cheaper than Newell. What else could you ask for, they got my business

From the owner: We are a 3rd generation family owned and operated business that recently merged with a 4th…read moregeneration family owned business.