Professional, knowledgeable, efficient and reasonably priced. Great service from scheduling to installation.

I called Shank door earlier this year simply because they installed the original garage door in my house. I had two panels that were hit. My original thought was that they would provide reasonable service at a reasonable cost. This was not the case. The man that came for the the initial evaluation suggested a cost of about $700 to replace two panels. The final cost came in at $1500+. And the the door was not completely repaired. I had to repair it myself. Not to mention that this gentleman should not be on the job. I had to help him up from kneeling twice. After talking to another builder I found the price should have been half what I was charged. Never again. read more

While the repair guys were prompt, it seemed unnecessary to send two guys to do what amounted to some simple adjustments. I think they were here for less than an hour, we just got a bill for $188! $169 to just walk in the door, and .2 hours to actually complete the adjustment! That was $99, for 12 minutes of work! Thank goodness our economy is getting better. I'm sure that there are other companies that can do better! I'll be looking! read more

Needed to have a door opener replaced asap. Shank was able to send out a technician the next day. Tim D. replaced the existing operator, programmed the new remotes, reprogrammed my old remotes, and explained the warranty. He also offered to reprogram our two in-car openers as well. Friendly, first-rate service, and high-quality workmanship. This is the second opener Shank replaced and their openers are far superior to what i had before. Gary E. read more

Buyer beware! I gave 2 stars only because our repair guy was so personable. We built our house in Lebanon area and it is less than 3 years old. Our garage door kept hanging up and so had to place a service call. A new part was installed and we were told it only had a one year warranty. The parts person I spoke to said this part should have lasted 10-15 years and he agreed with my thought that it was faulty. My verbalizing how unhappy I was did not result in any compensation on their end. I now have a $197 bill to pay. So contrary to their mission statement - Shank Door is not dedicated to "customer satisfation" . read more

We just replaced our garage doors. This is our 3rd install with Shenk Doors. As always the job is great and the process was hassle free. As a realtor I always tell folks my experiences and share a few contractors. I will continue to share this information with others. Shenk doors has demonstrated to me that they value customers. We especially appreciated Justin. He was our installer and did a professional job. Thanks again read more

Reviews don't lie.. this place is top notch. They quickly accessed the problem with our garage door not opening, they had the replacement part on hand and installed it with a fair price and friendly service. Five stars! read more

Recently we had Tim Dewiri from Shank Door repair our garage door. He came on time and immediately determined the issue and repaired the problem. Tim was very knowledgeable and informative on how to keep our garage door in top shape. He went the extra mile and would highly recommend him and Shank Door. read more

I used Shank Door as part of a custom garage build. They were highly recommended by my general contractor. I had them install a total of 8 garage doors as part of my garage project. They installed three 8 foot Haas doors replacing two 16' doors on my existing garage, three 9 foot Haas doors on the upper level of the new garage, and two 18' roll up doors on the lower level. They also installed six side mount garage door openers on the upper level with wifi controls. They configured/installed the tracks to be high rise, keeping the doors up close to the ceiling to give me the most room possible when the doors were open. Everything looks fantastic and works smoothly. The staff was very knowledgeable and they take great pride in their work. Highly recommend. read more

Repairman showed up as scheduled on time and repaired my broken garage door very quickly finishing with proper adjustment procedures. Very impressive! Even the rain didn't make any difference! WELL DONE!! Very professional repair at a very affordable cost! Wilson read more

Friendly staff, competitive price, honored our $75 off coupon. When we scheduled our installation they said they put very busy for the fall season and would get to it within three weeks, however at fifth week we called and only then did they schedule installation. So they get one star off for scheduling. The garage door looks great and operates normally. We bought a steel door with foam insulation which will help save money over the long term. read more

Shank Door - Shank Door arrives at my parent's house. Yay! - Garage Door Services Near Me - Myerstown, Pennsylvania

Sorry . I realize Shank Door is revered in this area but I must say I had a bad experience with the service. I had a disagreement with them about a service call charge and I believe their service department took offense to my position as a customer. I did damage to my garage door. I contacted Shank and told them I need a new door and how fast could it be done. I also asked if a door could not be installed immediately and could they send someone out to at least get my door down since it was pushed in and stuck in the up position. They sent a guy out and that was muchly appreciated. The sales rep came out the next day and we committed to getting a door installed ,even though we hadn't chosen a make or model. We tried to contact the sales rep,who was unavailable and did not return our call. The next week we heard nothing from the sales rep so my wife and I went to Shank Door to finalize a deal for a door. With me I had a bill for a service call which we disagreed with. I had already committed to purchasing a door so therefor a service call should not have been warranted. Taking the old door away when installing a new door is included in the price of a purchase. So why the charge. We agreed to pay half of service call with protest. If we did not buy a door I would not have objected to the charge. About two weeks later the new door was scheduled for installation . The installer although he did nice work , neglected to install the old garage door opener . He was leaving and I happened to notice a piece of rope on the floor. I asked what was the rope attached to the door and he said customers like the rope to get the door up and down. I asked about the opener (operator) and he said he was not told to install even though its on the invoice. He installed but it was obvious he was unhappy since it was the end of the day. The saga continues involving their billing department making mistakes, They sent me a bill with finance charges even though the door and the service is paid in full. Also, their service department manager indicating that I was being untruthful in regards to a part removed from my old door. I hope I never need another door because if I do Shank Door will not get my business read more

Our experience was great. We got a quote from a different garage door place and Shanks was over a $1000 less for a pair of doors. The new doors are energy efficient, quiet and look great. The doors arrived in about 3 weeks from ordering them. The guy who installed them was on time, really nice and explained everything in detail. I will definitely recommend them to my friends! read more