1. Independence Garage Doors

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Collegeville, PA

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Independence Garage Doors

5.0 (4 reviews)
Open • 6:30 am - 9:00 pm

Services - Independence Garage Doors

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6 years ago

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Father & Son Locksmith

Father & Son Locksmith

(29 reviews)

Very fast service unlock my car my driveway and it was only $80. Only took him about 10 minutes to…read moreunlock the car.

Short story: This place is unreliable, unresponsive, and seems to be playing a game of bait and…read moreswitch. I strongly advise against using them. Long story: I misplaced my car key fob and needed a replacement. My mechanic suggested Father and Son. I called and scheduled a meeting in Pottstown on Friday afternoon to get a new fob and have it programmed. They arrived with the wrong part and took a long time to figure it out. To make matters worse, they wiped my working fob, so my car wouldn't start. I had to wait almost an hour for the car's computer to reset, and thankfully, my original fob worked again. They explained that they needed an OEM part instead of the aftermarket part they had brought, that it would arrive by the next Tuesday, and that the $250 they quoted would be honored. Tuesday passed without any news. I called them on Wednesday, and the part still hadn't arrived, but they thought it would be in on Thursday, so we could fix the issue on Friday. I called them Friday morning to set a time, and they said around 4 p.m. I waited all afternoon for them. 4 p.m. came and went with no word. I called again at 5 p.m. to find out that the locksmith had gone home sick earlier that day and hadn't called to let me know he wouldn't be able to come. He said he could come out on Saturday. Saturday morning at 9:30 a.m. arrived with no word, so I called them again. No answer this time, so I sent them a text message. I received a text saying he was still sick and that he would send his father to come out to do the job. Oh, and by the way, the OEM part was more expensive than the one he had bought in the first place, and the price had increased from the previously quoted $250 to $300. At this point, I told him to tell his father to stay home, forget about it, and I would take care of getting a new key fob myself. So, to sum it up, they didn't recognize the compatible part, bought the wrong one, had a terrible time communicating, and then pulled a bait and switch. Needless to say, I won't call them again, won't recommend them to anyone, and I've advised my mechanic not to refer them to anyone ever again.

Independence Garage Doors - garage_door_services - Updated November 2026

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