The employee, CJ that assisted me was wonderful. The customer service is unexpectedly good. The…read morefacility is clean and easily accessible. I give them 10 out of 5 stars.

CJ was super friendly & helpful! Plus she gave me a nice discount. Highly recommend.read more

I needed a unit at the last minute and the lady in the office had one ready in less than 5 minutes…read more Facility is extremely nice and clean. Easy access. They even have a moving truck that you can borrow. The lady in the office is extremely nice.

Great customer service at the Homefront location !read more

Great customer service and friendly staff. The units are clean and staff is helpful - 85 characters…read moreare needed I'm not sure what else to say. They have moving truck and flat beds to help move your suff

Awesome service! Great storage units with easy access. Climate controlled, freight elevators…read moreWonderful staff!

Under a devastating situation, I had to pack my apartment & find storage. I realized on Thursday…read morethat I never got a unit & moving day was Sunday. I called a few places- outrageous prices & 1 site was outside & subpar for $140. I called Public Storage & dealt with Taona. She was understanding, sincere, extremely patient & found me exactly what I needed. I talked to her 3 times (it's all EXTREMELY easy, I was just a mess!) ~ She was never less than friendly & helpful. The storage building was very clean, well lit & the large carts to help load more things in a single trip. My storage unit was perfectly clean, void of stains & no critters or their home's insight! I will be recommending them to everyone who needs storage & recommending Taona for a raise & promotion!

Do NOT rent from this company unless you want your rates to go up $50/month every 6 months. Also,…read morecustomer service is non-existent and they also offered to PAY ME for a good review, so you know they are scrambling - STAY AWAY!!!

This is really a great place. Employees are really, genuinely helpful…read more Thank you!!

We've used the Penn Ave facility for a year and finally emptied out the unit. However, the entire…read moretime we've been treated really well, our unit was always secure and the way we left it. when we did have an issue, we were called to be made aware- which we really appreciated. This particular facility has ALWAYS been clean, neat, and well- kept. We've never felt unsafe in the area. w Were absolutely would use this facility again ever we need storage space again.

I unexpectedly had my storage unit for eight years. It was interesting cleaning it out as I found…read moreseveral things that I really loved and missed. A lot went to the Mission and some went to trash but I have to say every single item was in perfect condition. There was not a bit of mold or mildew on anything. There was no mouse eaten bedding items. I was extremely pleased. I would use this facility again if I needed and I highly recommend it. Thank you.

I have utilized many storage facilities over the years for both personal and commercial use. We…read morehave always had a good experience, fair pricing and when it was time to move out, the process was very accommodating...until now. Secondary storage is a place I will NEVER entrust with my property again and DO NOT recommend. They hook you into month after month after month of leasing. Even with a 25 days notice, they say is unacceptable and **3333333are forced to charge another month. The owner, John and his side kick, Lynn are inexperienced business owners. There is no pro rating in terms of how many days of a particular month you occupy the unit. No consideration, no class! They threaten to auction your things and site these made up "laws" they claim they are forced to abide by. Owner also told me if I didn't like it, I should call state representative. Will not take partial payments! Refused my payments!

Such a great experience! Unit was clean, loading dock was convenient, plenty of handcarts for use…read morein moving stuff. The leasing process was easy and straightforward, as was making payments online and cancelling the unit when I didn't need it anymore. Units were reasonably priced. Staff is extremely friendly and helpful, especially Matt who is the property manager! I will 100% use Guardian if I ever need a storage unit again and I can't recommend them enough!

Expect that they will increase your rent every 3 months by about $20.00. The facilities are clean…read moreand well managed. The staff is very helpful and friendly. The corporation is very money focused with their phony insurance requirement at they sell and their constant rent increases.

Very nice. Pretty reasonably priced as well. Friendly customer service representativesread more

DO NOT RENT FROM HERE. There is no official office. They don't always answer the phone. Last month…read morethey debited our account 5 times! After a week or more it finally got straightened out. Now we go to pay and it says we're behind a month and our account has been suspended and we're locked out of the building. The one nice thing is they have a military discount but since they are so expensive it balances out to the average price. We're looking for a new storage building.